Recensioni su HubSpot CRM

CRM Aziendale

Aspetti positivi:

estremamente intuitivo, ed immediatamente fruibile - ottimo nella gestione di prospect e lead

Aspetti negativi:

potrebbe essere meglio nella gestione di eventuali pipeline di vendita

una soluzione completa per la gestione dei clienti

Aspetti positivi:

HubSpot CRM è una soluzione completa e user-friendly per la gestione delle relazioni con i clienti. Offre molte funzionalità, tra cui gestione dei contatti, gestione delle opportunità, automazione del marketing e analisi avanzate. Il software è molto integrato e facile da usare, il che lo rende ideale per piccole e medie imprese. Inoltre, è gratuito e offre una vasta gamma di integrazioni con altre applicazioni. In generale, HubSpot CRM è una soluzione solida e affidabile per le aziende che cercano un modo semplice e veloce per gestire le loro relazioni con i clienti.

Aspetti negativi:

Forse il costo potrebbe essere inferiore

HubSpot is simple to use, great features and great support. I can not image using another solution

Aspetti positivi:

HubSpot is absolutely amazing! I can't stress enough how simple it is to use. The user interface is intuitive and navigating through the platform is a breeze. From setting up my account to utilizing all the features, HubSpot makes everything so straightforward.Speaking of features, HubSpot has an incredible range of tools that cover every aspect of my business needs. I can manage contacts, generate leads, run email marketing campaigns, handle social media, and analyze data—all within one platform. It's a comprehensive solution that has streamlined my workflow and made my life so much easier.But what truly sets HubSpot apart is its customer support. Whenever I have a question or encounter any issues, their support team is there to assist me. They are responsive, knowledgeable, and genuinely dedicated to helping me succeed. It's such a relief to know that I can rely on their support whenever I need it.Honestly, I can't imagine using any other CRM solution. HubSpot has surpassed my expectations in every way, and I'm truly grateful for its outstanding product and service. If you're looking for a CRM platform that's simple to use, packed with great features, and backed by amazing support, I wholeheartedly recommend HubSpot. It's been a game-changer for my business.

Aspetti negativi:

I cannot think of any, to be honest.

You will be spot on if you use HubSpot.

Commenti: I used to hate CRM software. I would make my own CRM from Microsoft One Note. However once I started using this I liked it so much better than salesforce. I love the interface, how it keeps me on top of clients, the notifications. I like to set reminders months in advance and I never lose track of any customers. It helped me personally manage a campaign of hundreds of leads and few hundred more of existing clients.

Aspetti positivi:

The email campaigns, customer management, sales campaigns and customization.

Aspetti negativi:

The price you need to pay to put together an email sequencing campaign. Last I checked it was $400 a month to enable that feature. That's my only issue with the software. Other than that I love it.

Hubspot, do not believe what the sales people say

Commenti: My overall experience was not well and would never recommend and would say stay away at all possible.

Aspetti positivi:

Hubspot allowed some allowances for ease of use.

Aspetti negativi:

Less integration than was promised and customer service and billing are shady and not knowledgable. The calendar scheduler is way too limiting also.

The best CRM for growing companies

Commenti: We are very satisfied with HubSpot and we will surely maintain it permanently, its cost-benefit ratio is excellent.

Aspetti positivi:

I love marketing, sales and customer experience automation aligned to the scalable growth of companies.

Aspetti negativi:

The onboarding of the HubSpot team was very bad and that caused us to take a long time to understand the commercial methodology that HubSpot supports.

Boost Revenue with HubSpot CRM's Advanced Sales Pipeline Management Tool

Commenti: I really appreciate the user-friendly interface HubSpot CRM provides. It is easy to set up and navigate, even for those with minimal technical experience. The drag-and-drop customization makes it simple to customize each page exactly the way I want it. The automated features are top notch as well--it can save me tons of time on mundane tasks such as sorting and managing customer data, tracking emails, creating reports, etc. The system helps you stay organized and ensures that I never miss an opportunity or interaction with a customer or prospect. The real-time notifications feature is also very helpful, allowing me to keep track of my team's progress all in one place. For example, when someone updates their profile or completes a task milestone in the system, everyone will be alerted so we can quickly respond and take any necessary action if needed. Finally, I love that HubSpot CRM offers access to its library of resources. This includes webinars where experts discuss industry topics related to using the software platform--a great resource for users who need help mastering certain aspects of using HubSpot CRM effectively!

Aspetti positivi:

HubSpot CRM is a powerful tool that offers businesses an all-in-one solution for managing customer relationships. The platform's intuitive interface and comprehensive set of features enable users to manage their contacts, leads, and sales pipelines efficiently. The contact management feature allows users to create custom profiles for each contact, helping them keep track of communication history and notes in one place. HubSpot CRM also offers email tracking and templates, deal pipeline automation, live chat integration, and task creation to help users streamline their sales processes.

Aspetti negativi:

it allows users to segment contacts into groups based on certain criteria like industry or location which helps make marketing campaigns more effective. Get a range of other services including marketing automation tools for email campaigns and lead generation; analytics for tracking key performance indicators; integrations with other popular applications like Salesforce; content management systems for managing websites

HubSpot CRM is easy to use. Onboarding has HubSpot Academy. Customizable. Best CRM.

Aspetti positivi:

HubSpot is easy to use. Onboarding has been quick because of HubSpot Academy. 100's of video pieces of training with activities and quizzes are available. Integrations with LinkedIn Sales Navigator and Seemless.AI have increased our cold outreach by 500%. Pipeline management and reporting are totally customizable and custom dashboards are real-time accessible with drill downs to the data with just one click. Working in it on a daily basis and managing a team's activity remotely requires HubSpot to make it possible.

Aspetti negativi:

Based on the contact record view for the system. Contacts are linked to the company record but it can be hard to see all activity in the account because the contact record is where everything happens. Without a view of the overall company unless you specifically go to the company record as a separate motion.

A CRM platform that offers a variety of features for managing customers.

Commenti: Overall, while HubSpot CRM has its benefits and limitations, it may be a good choice for businesses that are already using HubSpot for other purposes and want an integrated solution for customer relationship management. It is also a great fit for smaller or bootstrapping companies who wants to upgrade from their excel sheet and doesn't want to pay for a reliable CRM. However, for businesses looking for more advanced reporting features or greater flexibility in integration with other software, other CRM systems may be a better fit.

Aspetti positivi:

HubSpot CRM offers a user-friendly interface that makes it easy to manage customer data and track sales leads. The platform also includes a variety of pre-built templates and integrations with other HubSpot tools, such as marketing automation software, making it a good choice for businesses that use HubSpot for other purposes.Additionally, HubSpot CRM includes a variety of features for analyzing sales data and forecasting revenue, which can be valuable for businesses looking to improve their sales processes.They also have a free plan for small startups and that may be sufficient for some smaller companies.

Aspetti negativi:

One issue is that the platform can be expensive, particularly for businesses with large sales teams or complex sales processes. Additionally, some users may find that the platform's reporting features are somewhat limited, particularly compared to other CRM systems on the market. Finally, while the platform integrates well with other HubSpot tools, it may be more challenging to integrate with other third-party software.

HubSpot is pulling everything together

Commenti: We have had a great experience with HubSpot. It’s allowed us to have a master Rolodex for the company. It’s also been great to have our field guys input data about projects and interactions they’ve had with customers while they’re still on a job site. The only issue we’ve had with it is getting some of our guys to start using it. They don’t like typing on their phones in the field and they forget to input the info when they get back to the office. Other then that we’ve loved using HubSpot.

Aspetti positivi:

All our company contracts are in the same place. All records of interactions and work is in one place.

Aspetti negativi:

Hard to get some of our guys to start using the app because they are old school.

HubSport CRM Review

Aspetti positivi:

I liked it for its ease of use and its components that it has added

Aspetti negativi:

I did not like the waiting time on certain occasions, it needs more tools and updates

Good product but in need of improvement

Aspetti positivi:

I like that there is everything in one place, everything from marketing to sales. We can see insights, create content, manage contacts, deals, see pipelines. Any information you need about any of your prospects, Hubspot centralizes in one platform.

Aspetti negativi:

Content creation. God, Hubspot's editor needs some serious help. I am creating our monthly newsletters using the Hubspot Marketing email templates, It's a nightmare. The fonts drop, sizing is never accurate. A simple thing like selecting the full text on there is a hustle.

Perfect for our startup

Commenti: Brilliant, the fact that we can start on a free plan and do so much makes us think that hubspot could be a really good long term partner for us.

Aspetti positivi:

We love the fact that hubspot enables us to keep a track of all our clients in one place. Not only that but it is free. The ability to import data from excel files allowed us to upgrade our database from google sheets and combined with hubspots internal database elevated the amount of info we had to hand on our clients, taking it to the next level. We also love the fact you can create custom fields to the CRM and different views for different users.

Aspetti negativi:

To be honest there is very little not to like with hubspot, in terms of the various software we use, this one takes a little more time to implement and adopt, however once customized to your requirements it becomes way easier to use.

Good value

Commenti: HubSpot has worked well for us as far as contact management. With our sales and marketing team emails tied to the software, we are able to capture communication to all of our customer contacts. The only issue is that if other individuals are copied on a communication, they are automatically entered in our CRM. We could certainly turn that feature off, but then there is the issue of if sales/marketing would remember to log the important things or if they would get in the habit of not logging anything at all.

Aspetti positivi:

The biggest priorities for us when we implemented HubSpot in our company were to be able to realize revenue to marketing activities as well as have a better forecasting method for our sales team.

Aspetti negativi:

The biggest con for us is that we clearly stated we needed to be able to tie revenue back to marketing activities. This function is possible with the platform sold to us; however it is very manual. In order for us to have the automated version that we requested, we would need to pay a significant amount more than we currently are. This was a mistake made on the part of the salesperson and we were offered a discount to enable the feature; however it is still very costly so we are performing this task manually at the moment.

Better than others I tried

Commenti: It has provided a central place to enter my contacts.
It has helped me somewhat track activities, IF I remember to mark them correctly.

Aspetti positivi:

I use the free version. It probably has the most ability of any of the free versions I tried, if you can figure it out. It's easy to load new contacts, fairly easy to upload contacts from a spreadsheet and great for easily loading business cards to your contacts.

Aspetti negativi:

_It is not intuitive to use. You have to hunt and find "how-tos" for most tasks. _I tried using the marketing mail feature and due to some triggers they have set up am now permanently locked out from ever using that function again; because their system estimated that legitimate emails I had on my list were not valid or would bounce back. Frustrating to put it mildly. _I am sure there is more I could use this software for but the costs are too high for me to buy and I won't spend that kind of money only to find out it really doesn't work for the purposes I need it for. _I have not found a way to categorize that will put the potential clients I need to continue to engage with on top of my list. The options offered don't cut it for my business. There may be a way but like I said, you have to hunt around to find how to do most of the options, which I don't have time to do. _It does NOT auto-save! I have had to re-do entries, notes, etc. more than I care to think about. Otherwise, you snooze - you lose! _All the instructions I have found so far are videos. I prefer step-by-step instructions so I don't have to search each time I need to do something I don't do every day. If they have them, they are located somewhere that is not clear or intuitive and I haven't found them yet. _In some areas it is very forgiving, with options to change what you entered, while in others, not so much. _You have to remember to check the box for auto-posting a follow-up, rather than auto checking.

HubSpot CRM is excellent but they are modulizing features out, making it less powerful

Commenti: I've brought HubSpot CRM to four different companies so far, but I am getting frustrated about how often HubSpot keeps trying to remove functionality and making me pay for this and that over and over to use basic functionality should not cost more.

Aspetti positivi:

HubSpot is excellent for small companies, especially if you can get the startup discount for 90% off for your first year. The system has a lot of power and plugs pleasantly into a lot of the coolest, best products (gmail, Slack). The system's Contacts and Companies systems are well-done and extend pleasantly into other parts of the platform.

Aspetti negativi:

HubSpot needs to stop removing features and putting them into new licenses that cost more money. I realize they need to make money but they're turning it into this nickel-and-dime situation that makes the system more complicated. It's starting to feel like a bloated mess like Saleforce. I think someone nimble is going to come in and outdo them if they aren't careful.

Best marketing software that include awesome features which any use easily

Commenti: Overall my experience with hubspot crm is very well, here first I used free version then I satisfy first time because at that time many software industries to provide their features to their customers then at that time I trusted hubspot crm .

Aspetti positivi:

Hubspot CRM is a awesome and easy option that contain all the necessary or aquier basic features for your business. Its most beautiful features is its free versions available for all, it is all basic features which solve your difficulties which are confusing or non perfect to someone. Hubspot crm is a very famous and best software in industries which are leading in software industries at this time. There are many other software version available in market which provides all necessary features but hubspot crm completed our sequence. Here email to other Clint and chat with clints are actually crazy need on time.

Aspetti negativi:

Paid version could out of experience for large area but I likely to review its because this platform provides all necessary features to all your acquirement or need your company. There are many software available in market but we get in quality in hubspot crm other than best. We can send industrial email for future time.

Best of the best honestly

Commenti: HubSpot to me is la crème de la crème - or the best. I'm an advocate for software when it comes to marketing automation and I've tried everything (infusionsoft, activecampaign, salesforce, marketo, HighLevel (although HighLevel is also phenomenal)

Aspetti positivi:

Extremely clean user interface, it's amazing support staff, and the ability for you to go into very strong account based and better be automations when your business grows. It does allow you to scale pretty easily. It also have a free tier for almost every hub.

Aspetti negativi:

As a start of this software can be a little expensive when you need some of it's more advanced features at an early stage

Easy and cost efficient way to get started - solid functionality

Commenti: Overall HubSpot was an easy and free way to get started with a CRM. Salesforce is expensive and may not be necessary at the outset, HubSpot is a way to address all issues a salesperson needs when getting started without having to worry about cost, a key issue at the time of your company formation.

Aspetti positivi:

Cost is great, free to get started with a low number of users. It actually delivers high value overall regardless of cost. The system has a wide variety of functionality, yet is well thought out. The way the deal pipeline is constructed allows for the flexibility in how you can label and name your deal stages and how many you want to create. The drag and drop interface is intuitive, but a little slow. Fields for individual users were customizable and overall HubSpot allows for a lot of flexibility.

Aspetti negativi:

Managing the deal pipeline can be cumbersome, difficult to read the titles of the deals when there are many of them, and the responsiveness of the platform could be improved a bit. The drag and drop isn't always responsive and can be very slow.

HubSpot Over Everything Else

Commenti: Once you get to know your way around the CRM with all the functionality it's really easy to use. Take time to get training on all of the functionality and HubSpot does a good job with their training staff.

Aspetti positivi:

It's easy to keep track of everything in the sales pipeline like the last conversations you or another rep has had with a prospect or client, how many times you've followed up and to determine what work still needs to be done.

Aspetti negativi:

It very rarely can be glitchy but when it is, it can be annoying. There are a lot of duplicate contacts that are in the CRM that confuses things a bit but they get cleared out then you'll have another batch to take care of.

Nothing compares to HubSpot

Commenti: The overall experience with HubSpot is such that I've tried to get it implemented company-wide! I preach HubSpot whenever the opportunity arises! It's all so very smooth, connected and automatic, and it saves me time every day so I can focus on selling and not as much on administrating.

Aspetti positivi:

Aside from the overall ease of use, I love that HubSpot connects with my Outlook and automatically logs and tracks emails. And that I get notifications on my phone when an email is opened. I can then call that person at that time while I'm on their mind, and my HubSpot app automatically logs the call and gives me a chance to jot a few notes too. Or perhaps they open the email and click the link to my HubSpot meeting scheduler...even better! It's all so blessedly interconnected and automatic!

Aspetti negativi:

I wouldn't say the task manager is bad, but sometimes I wish I had the ability to prioritize tasks..

HubSpot CRM - Love It

Commenti: Must-Try - A Complete No Brainer Just took the time to do a little research on the Free CRM on places Like YouTube and was pleasantly surprised at all that so many people were saying about it all So signed up on the free entry-level programme, that has all that I need, messed about with for a bit and took the time to see what is possible to implement and execute using it and fell in love with all that the the FREE CRM solution had to offer.

Aspetti positivi:

> It is free and offers unlimited users WOW > The Training That Is Provided With The Free CRM Solution - Great Quality Of > The Number Of Things That CRM is Able to Offer within the Free Solution > The Best Free Quality CRM Software Solution Out There Hands Down

Aspetti negativi:

I really can not say anything negative about this Free CRM at all. It has been for me a complete game-changer If they could do something a little better it could be to have a more user-friendly getting started area for the training videos

Awesome CRM for Small Business

Commenti: Overall good experience with lots of features that I use to keep track of different lists of contacts and touch points.

Aspetti positivi:

Easy to import contacts and create lists based on type of contact or type of connection. I like using this feature for organizing my contacts. I also like that I can add other users so that I can see the chronological timeline of all contact points without having to interact with the employee. Able to send emails out to specific lists easily and quickly.

Aspetti negativi:

Challenging to use at first and I had to google a lot to figure out how to use all the features. Issues with importing and not seeing all of the information but was about to troubleshoot on my own. Not super intuitive to start out.

User Friendly, Easy to use for Sales Growth

Commenti: We are becoming far more effective as a sales team with activity and internal organization. We have a system that tells us who to contact, when, and in regard to what. HubSpot CRM is the most important piece of software that our company has and we couldn't go one day without it.

Aspetti positivi:

Easy for all users to understand and use, but can be customized if needed. The contact timeline and deal filters are my favorite features of the CRM.

Aspetti negativi:

There are no downfalls of HubSpot CRM. It is so easy to use, and can be used as out of box or customized to your needs. It's truly a great solution and one of the best CRM's in the world.

Best CRM Hands Down

Commenti: HubSpot CRM is the absolute best sales tool on the market....and it's not particularly close. I've, unfortunately, worked for companies that use other, clunky CRMs, making it so much harder to do my job. Whether it's reporting, pipeline management, or simply contacting a client or prospect, HubSpot gives you all the tools, and then some, to crush your sales goals.

Aspetti positivi:

The ease of use is fantastic, making for a simple, hit-the-ground-running kind of user experience. I also really enjoy the use of reporting dashboards and report builder. This helps me evaluate deal activity on a detailed, property based level that helps improve our sales abilities.

Aspetti negativi:

No cons really. In my 3.5 years of using HubSpot, I've yet to hit a speed bump or find something that impedes my ability to manage and sell.