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Informazioni su Call Loop

Marketing via SMS e trasmissione di messaggi vocali per le aziende.

Ulteriori informazioni su Call Loop

Aspetti positivi:

Also, like that they link with our email company to add on customers to our list.

Aspetti negativi:

A little difficult to figure out how to get it set up. I am a little tech challenged, but I eventually figured it out.

Valutazioni di Call Loop

Punteggio medio

Facilità d'uso
4,5
Servizio clienti
4,6
Caratteristiche
4,5
Rapporto qualità-prezzo
4,6

Lo consiglieresti?

8,6/ 10

Call Loop ha una valutazione complessiva di 4,5 stelle su 5, calcolata sulla base di 84 recensioni degli utenti di Capterra.

Hai già usato Call Loop?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (84)

Amber
Amber
Ticketing & Box Office Manager (USA)
Utente LinkedIn Verificato
Intrattenimento, 11-50 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Great Way to Reach Patrons Via SMS!

5,0 6 anni fa

Aspetti positivi:

Very user friendly! No one at our office was really familiar with any auto-call or SMS products before we signed up to use a free version to see if it was a fit. But we were able to set up VERY fast. It has been a great tool to reach out to patrons about last minute changes to events, parking changes, etc etc. Great feedback from our patrons as well.

Aspetti negativi:

So far, we have not run in to any issues with using it!

Utente Verificato
Utente LinkedIn Verificato
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

It's great!

5,0 7 anni fa

Commenti: organization and client lists

Aspetti positivi:

It's collecting my data all day long. I don't have to do much to organize my lists at all, which is great.

Aspetti negativi:

Exporting my data looks like the matrix. I only use it for excel so far, but maybe need to import it to a new CRM software or booking software soon.

Utente Verificato
Utente LinkedIn Verificato
Produzione di media, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Almost satisfied

3,0 6 anni fa

Commenti: It’s a great tool to use for drip marketing. Unfortunately, the reports don’t work as they should. Once that feature works properly, then this tool would be awesome!

Aspetti positivi:

The customer service is awesome! I like that it allows me to do other task.

Aspetti negativi:

User interface can be difficult. The reports don’t work properly.

William
William
Managing Partner (USA)
Servizi finanziari, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Easy to Use and Functions Well!

5,0 5 anni fa

Commenti: Easy. Efficient. Does the job.

Aspetti positivi:

The interface for Call Loop is very easy to use. The features satisfy what we need in our business. I have no complaints. It does the job well.

Aspetti negativi:

I feel it can be priced a bit lower in our world of technology. Outside of that, I have no complaints.

Utente Verificato
Utente LinkedIn Verificato
Software informatici, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Works as advertised

5,0 7 anni fa

Commenti: I use it for a couple of my customers, integrated with Infusionsoft -- works great and setup was pretty easy. The service has been reliable so far!

Aspetti positivi:

It was relatively easy to set up and get working, help section was good when I had questions.

Aspetti negativi:

I'd like to see a lower cost per SMS, it can get pricey if messaging large groups.

Utente Verificato
Utente LinkedIn Verificato
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

So far so good! I am just starting to use the Call Loop for all it can do!

5,0 7 anni fa

Commenti: I converted 70% of an audience I spoke in front of to my list. It was easy.

Aspetti positivi:

I love that Call Loop integrates with Infusionsoft seamlessly. I like that I can choose my own keyword. I love that you can create more follow up steps in the text message and that you can broadcast to the subscribers.

Aspetti negativi:

When setting up follow up, it was a bit confusing on the integration. It feels out of order. I look for things that are a bit more intuitive and logical and it made me have to think through it to make sure I captured the right fields in infusionsoft. Not sure exactly how to fix it, maybe some added text or a different flow or something. I figured it out eventually. Just would like to see it a bit more intuitive.

Jamie
Entrepreneur (USA)
Utente LinkedIn Verificato
Intrattenimento, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great Service. Support and ongoing development has suffered

3,0 6 anni fa

Aspetti positivi:

Price is great. Pay as you go. Occasional sales on calls. Good person running company.

Aspetti negativi:

Reports have been broken for at least a year. And out-source support never has any answer other than basically it's on the list. That it was fixed then broke again after an update. Other than this it's great.

Rick
Everything (Colombia)
Utente LinkedIn Verificato
Design, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: GetApp

Callloop is buggy

2,0 7 anni fa

Aspetti positivi:

Easy to use when it works and clean interface. Support tries to be helpful. Pricing about the same as the industry average.

Aspetti negativi:

The system is buggy and tech support just passes the buck and will not take reasonable for anything. I documented for them their system not working and they offer me a 50% off. Surely they should fix the bug but have not. Call Loop made me look bad to my client.

Risposta di Call Loop

7 anni fa

Hi Rick, I'm sorry to hear that, however after looking at the conversation with our support team - it seems that the issue was a user error. We do offer full refunds for problems and issues that arise when it's a Call Loop error, but in this case it wasn't. Because of the large broadcast amount, we did offer a discount on the messages to make up for the mistake made. It happens and we help as much as we can. If there is anything we can do, please email me directly at [email protected] - CEO

Utente Verificato
Utente LinkedIn Verificato
Servizi bancari, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Not working for us

4,0 6 anni fa

Commenti: I'm not getting any stats and the number of people who have signed up isn't changing. For months no change

Aspetti positivi:

I find it easy to schedule text messages.

Aspetti negativi:

I'm not receiving any click through reports.

Utente Verificato
Utente LinkedIn Verificato
Proprietà immobiliari, 51-200 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

SMS software on point!

5,0 6 anni fa

Commenti: Overall the customer support is reliant and they provide solutions and answered my questions when I was getting started!

Aspetti positivi:

The thing I liked most about this software was that you can transfer the SMS to a live call by texting back a number. It is so easy to use and it has reminders that you can set up. In today's world it is important to have SMS messages and voice messages that you can easily disperse to clients. The cost is so little for how much you can do with this call loop software.

Aspetti negativi:

The least thing I liked about this software was that it does not have features to change the language.

albert
Regional Sales Manager (USA)
Telecomunicazioni, 5.001-10.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great for Sales Incentives

5,0 5 anni fa

Commenti: Has been a pleasant experience and performed to my needs and expectations

Aspetti positivi:

The ability to broadcast a new sales incentive to the field with ease and ensure new sales representatives can stay in the know

Aspetti negativi:

Ability to customize the 1 keyword as needed without canceling or deleting entire account

Gladys
Co-founder, Heart's Desire International (USA)
Coaching e formazione professionale, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

I love using CallLoop!

5,0 8 anni fa

Commenti: The benefits I've received from this software are high-quality leads, a perception of professionalism in having an easy way where people can opt into our mailing list, and the high level of customer service.
I really can't think about what I don't like right now. Even the few times when I've experienced a small technological glitch, the level of responsive customer service has exceeded expectations.

Aspetti positivi:

What I like most about this software is how easy it is to get new leads. Whenever we speak - whether we are on a live or virtual stage, we walk the audience through the 2 steps they need to take to receive a free gift and it's wonderful to see all of the hands go up when we ask, "How many of you already received your free gift?" It spurs excitement and has helped us to gain high-quality leads!

Charles
Owner of Charlie Lindner Music and Elowvate Music (USA)
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Pretty good. Really enjoy the communication

4,0 7 anni fa

Aspetti positivi:

Really easy to write out your text messages. Customer service is amazing!! Also, you can add a truncated website link into he text message so customers can click on the link inside of the text message for additional info on your product/event/etc...

Aspetti negativi:

Really need to separate phone numbers into groups WITHIN the software once my customers have signed up for my callLoop service. Under the current functions, I can only: 1.) export a .CSV of my entire database 2.) separate the new numbers into individual .CSV files 3.) create a new group in the software 4.) Upload the new .CSV file. It's cumbersome.

Jeffrey
CEO (USA)
Settore automobilistico, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Call Loop Review

5,0 6 anni fa

Commenti: Good. Sometimes there is no one manning support but not really a big deal

Aspetti positivi:

It removes numbers from opt outs from all lists

Aspetti negativi:

I really have nothing about Call Loop that I do not like.

Jamie
USA
Ha utilizzato il software per: Non specificato
Fonte della recensione

CallLoop Is A Valuable Asset to Our Business

5,0 8 anni fa

Commenti: I've been using CallLoop for about 4 years now. My niche is one that is still very warm to getting a voicebroadcast because we don't abuse it and we have a good relationship with them. I can have a targeted voicebroadcast recorded and sent in just a few minutes at a great rate. And the occasionally reward their loyal customers with bonus credits. CallLoop also integrates with many CRMs including Infusionsoft so sending Voicebroadcasts (or SMS messages) in a campaign is a snap. . I give CallLoop my highest recommendation.

Risposta di Call Loop

8 anni fa

Thank you for the review Jamie!

Dale
Scoring and Timing (USA)
Intrattenimento, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

No monthly fee, pay as you go!

5,0 5 anni fa

Commenti: Great service for contacting our customers with urgent, short messages at a low cost.

Aspetti positivi:

Best feature is the ability to pay as you go, no monthly fee and great support if you have any questions.

Aspetti negativi:

Small learning curve to understand how to send messages and store contacts.

Ebo
Founder (USA)
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Still can't believe SMS is now THIS easy for us.

5,0 8 anni fa

Aspetti positivi:

Ability to easily integrate our keyword and text line to all of our marketing and giveaway campaigns

Aspetti negativi:

Still looking for something that could be considered a con. I had a bit of an issue with integrating to a different platform but they helped me solve it very quickly so that's not a con. Stay tuned?

Risposta di Call Loop

8 anni fa

Thanks for the 5-star review! We really appreciate you as a customer :)

angela
Customer service (USA)
Vendita al dettaglio, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Call loop review

5,0 6 anni fa

Aspetti positivi:

Call loop is the perfect softwate for sending out mass texts to subscribers to offer discounts and coupons on merchandise. I only use call loop.

Aspetti negativi:

I haves nothing negative to say about call loop software.

Patrick
Realtor (USA)
Proprietà immobiliari, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Stop Looking and use Call Loo

5,0 6 anni fa

Commenti: Repeat customer

Aspetti positivi:

East of use, affordibility. Does more for less than competitors.

Aspetti negativi:

Not sure if the voicemail bypass works for all cell phones.

Marco
Dispositions Manager (USA)
Proprietà immobiliari, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Great and self explanatory

5,0 8 anni fa

Commenti: We get to communicate with our customers with a few clicks. It is more convenient than manually texting and even sometimes email.

Aspetti positivi:

It allows me to do a lot in just a few clicks of a button. It is very user friendly and when I need any help the response rate is typically quick,

Aspetti negativi:

Not too much. It handles what I need for now. When things get a bit more complex, maybe I may find things that may need to be refined. However, for now things are working great!

Brittany
Account Manager (USA)
Assicurazioni, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Easy to use

5,0 5 anni fa

Aspetti positivi:

This software is very easy to use. It's simple and requires only minimal information to import contacts and deploy text messages.

Aspetti negativi:

I would be interested to know if there are any integrations with other systems.

Nancy
Controller (USA)
Gestione formativa, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Review

4,0 6 anni fa

Commenti: Excellent, we use it to cancel classes and send out reminders

Aspetti positivi:

Very easy to use. I had never sent mass text messages and it took me about half hour to get my list loaded and message sent

Aspetti negativi:

Text messages are small, not many characters

Minal
USA
Ha utilizzato il software per: Non specificato
Fonte della recensione

Great Service

5,0 8 anni fa

Commenti: This is a great easy service to use for lead generation. I am a speaker and I use this all the time during my seminars and podcasts! Great Job!

Risposta di Call Loop

8 anni fa

Awesome! We love hearing all the ways people use Call Loop.

Craig
Owner / Creative Director (USA)
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Pleasure to deal with! Great value for money. Great customer service.

5,0 8 anni fa

Aspetti positivi:

Easy to use. Includes a lot of seamless integrations which helps tie platform into other existing web marketing applications.

Aspetti negativi:

Features limited. Was looking to do a little more with the platform as far as moving complete contact info from one list to another via keyword entry.

Dana
Marketing Manager (USA)
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Better than the rest!

5,0 7 anni fa

Commenti: Overall, it was easy to use, the price is competitive and the support is unmatched!

Aspetti positivi:

Easy to use, support is fast and friendly and professional.

Aspetti negativi:

Nothing. No cons at all. I don't know what else to say to make up the minimum.