--- description: Scopri le funzionalità di Waitwhile, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Waitwhile - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per la Customer Experience](/directory/30671/customer-experience/software) > [Waitwhile](/software/152494/waitwhile) # Waitwhile Canonical: https://www.capterra.it/software/152494/waitwhile Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/152494/waitwhile?page=2) > L'applicazione intelligente per le liste d'attesa e la piattaforma di gestione delle file. > > Conclusione: valutazione di **4.7/5** stelle assegnate da 63 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Waitwhile? Qualsiasi impresa che gestisce file/visite senza appuntamento/liste di attesa di ospiti: ristoranti, barbieri, saloni, scuole, servizi di noleggio, eventi, ospedali, rivenditori e molti altri. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.7/5** | 63 Recensioni | | Facilità d'uso | 4.7/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.7/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.6/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.4/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Waitwhile - **Area geografica**: San Francisco, USA - **Anno di fondazione**: 2017 ## Contesto commerciale - **Prezzo di partenza**: 29,00 USD - **Modello tariffario**: (Versione gratuita disponibile) (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Lingue supportate**: inglese - **Paesi disponibili**: Australia, Brasile, Canada, Cina, Germania, Giappone, India, Messico, Regno Unito, Stati Uniti ## Funzionalità - Accesso da dispositivi mobili - Avvisi/Notifiche - Banca dati cliente - Confirmations/Reminders - Creazione di report/analisi - Cronologia clienti - Dashboard - Database clienti - Gestione dei calendari - Gestione dell'esperienza del cliente - Gestione delle code - Gestione delle comunicazioni - Gestione delle prenotazioni - Lista di attesa pubblica - Messaggistica via SMS - Monitoraggio del coinvolgimento - Monitoraggio dello stato delle liste di attesa - Pianificazione in tempo reale - Portale self-service - Prenotazioni online - Prioritizzazione - Programmazione appuntamenti - Promemoria - Rendicontazione e analisi statistiche - Rilevamento dei tempi di attesa - Riprogrammazione - Self Check-In/Check-Out ## Integrazioni (3 in totale) - Mailchimp - Salesforce Sales Cloud - Zapier ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Chat ## Categoria - [Software per la Customer Experience](https://www.capterra.it/directory/30671/customer-experience/software) ## Categorie correlate - [Software per la Customer Experience](https://www.capterra.it/directory/30671/customer-experience/software) - [Software per ricordare appuntamenti](https://www.capterra.it/directory/30997/appointment-reminder/software) - [Software per la gestione dell'agenda](https://www.capterra.it/directory/30087/scheduling/software) - [Software CRM per la gestione dell'engagement del cliente](https://www.capterra.it/directory/30906/customer-engagement/software) - [Gestionale per prenotazione appuntamenti](https://www.capterra.it/directory/30757/appointment-scheduling/software) ## Alternative 1. [Qminder](https://www.capterra.it/software/160462/qminder) — 4.8/5 (93 reviews) 2. [OpenTable](https://www.capterra.it/software/17313/opentable-for-restaurants) — 4.7/5 (1317 reviews) 3. [Square Appointments](https://www.capterra.it/software/170263/square-appointments) — 4.5/5 (254 reviews) 4. [Qmatic](https://www.capterra.it/software/131185/orchestra) (0 reviews) 5. [Solutionreach](https://www.capterra.it/software/160916/solutionreach) — 3.8/5 (236 reviews) ## Recensioni ### "Review of Waitwhile for educational use" — 5.0/5 > **Jivanto** | *17 maggio 2019* | Gestione formativa | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Ease of use \& the functionality of SMS communication > > **Inconvenienti**: Pricing structure-- we only utilize this software one or two days a year with a large number of customers so monthly plans don't really fit with our needs. ----- ### "Has become an integral part of our business" — 5.0/5 > **Joshua** | *16 giugno 2024* | Vendita al dettaglio | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: We initially implemented WaitWhile during the pandemic where there was a limitation on occupancy at our retail stores and it has now become an important process since then. We now use it at all our locations, and it helps our staff manage their time with proper scheduling of appointments as opposed to accepting any walk ins and informal bookings as we did previously. The UI is easy to use and our staff members who accept bookings through their tablets find no troubles navigating the platform. > > **Inconvenienti**: Nothing in particular from the platform stood out as an issue. > > Started as a temporary solution during the pandemic, has now become integral to our business ----- ### "use for small restaurant" — 3.0/5 > **Elizabeth** | *26 febbraio 2019* | Ristoranti | Tasso di raccomandazione: 6.0/10 > > **Vantaggi**: It does what we were looking for (guests can check themselves in) > > **Inconvenienti**: it sometimes doesn't upload the info as quickly or the name will get "lost" somewhere ----- ### "Barbershop Bookings" — 5.0/5 > **Patricia** | *17 ottobre 2021* | Servizi ai consumatori | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Ease of use for customers of all ages they love it. On line support from staff for owner is great > > **Inconvenienti**: I think it can allow for more customization for the users and Adminisrator to assist in brand building and ease of calendar use and color schemes > > Honestly I really love it\! it saved us during the pandemic we were a walk in only shop for over 50 years. When we reopened the regulations forced us to change and the transition to appointments with waitwhile worked out pretty seamlessly . ----- ### "Perfect solution to virtual queuing - Fantastic product\!" — 5.0/5 > **Leigh** | *17 luglio 2019* | Fotografia | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Waitwhile lets me manage a large queue of people. Being able to control and space out the number of people showing up. People can check where they are in line at any point. The SMS functionality is the best feature to communicate with those in the waitlist. People can respond with 'delay' or 'cancel' which makes its a wonderful interactive solution. The back end analytics are powerful and gives great insight. > > **Inconvenienti**: I have been using Waitwhile on and off for over two years and the functionality is constantly approving but some of the functionality to stop and start billing (I only need it during convention tour months) has proved problematic but improving. The Australian dollar exchange rate does help with the pricing. Photography isn't a list of business on the app still > > I'm a photographer at Pop Culture conventions in Australia and had people standing in queue for over 2 and a half hours for a photo so I was looking for a system where people could enjoy the event but know when it's time to come back to the photo-booth. Waitwhile was the perfect solution with the right balance of tools and functionality I was looking for and the feedback from my user-base was absolutely overwhelming positive. ----- Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/152494/waitwhile?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/152494/waitwhile) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati