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Informazioni su Worksuite

Piattaforma imprenditoriale online di automazione dei pagamenti

Ulteriori informazioni su Worksuite

Aspetti positivi:

Using Shortlist made it so much easier to handle our whole translator and voice talent team.

Aspetti negativi:

The design feels a bit dated and the functionality fails sometimes. It feels like a product that is very much still in development and lacks polish.

Valutazioni di Worksuite

Punteggio medio

Facilità d'uso
4,2
Servizio clienti
4,5
Caratteristiche
4,1
Rapporto qualità-prezzo
4,3

Lo consiglieresti?

7,8/ 10

Worksuite ha una valutazione complessiva di 4,3 stelle su 5, calcolata sulla base di 89 recensioni degli utenti di Capterra.

Hai già usato Worksuite?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (89)

Justine
Justine
Freelance Manager (USA)
Utente LinkedIn Verificato
Editoria, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Excellent product! Shortlist has streamlined several of our internal freelancer management processes

5,0 7 anni fa

Commenti: A streamlined solution to freelancer management! We used to have a fragmented system that involved using several tools for various parts of freelancer management: onboarding, information tracking, project assignments, performance tracking, etc. We are now able to fulfill all of these duties using one single platform, which drastically cuts our admin time and creates a smoother, more consistent workflow and user experience.

Aspetti positivi:

From an internal perspective, Shortlist greatly reduced our admin time spent on freelancer management and allowed us to centralize many management duties. The platform helped us to streamline freelancer onboarding, information tracking, project assignments, performance tracking, and more. Before Shortlist, we were using several different tools to accomplish what is now done in one single platform! The project assignment functionality was the biggest attraction for us. It's the most robust I've seen, offering several assignment workflows. Our company works on a bidding system -- freelancers essentially opt into potential projects by bidding for work -- and Shortlist seamlessly supports and has enhanced our system. In addition, the platform is very user friendly for both administrators and freelancers. Although the platform offers a robust selection of tools to assist in freelancer and vendor management, the interface is clean, simple, and easy to navigate. The user friendly workflow greatly reduces the potential for confusion or questions, which is vital when working with a large external workforce. Lastly, the Shortlist team is clearly committed to the success of their customers. The team has been extremely communicative, receptive to feedback, and quick to offer helpful insights or suggestions on how to maximize use of the platform.

Aspetti negativi:

There's nothing I explicitly dislike about the platform. However, I'd love to see more customization options, especially in regards to freelancer profiles and the internal performance tracking system.

Risposta di Worksuite

7 anni fa

Thanks Justine, really appreciate this!

Bertha
Recruiting and Onboarding Specialist (USA)
Traduzione e localizzazione, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Worksuite plays a significant role in our onboarding system

4,0 2 anni fa

Commenti: Time saving and efficiency in during the onboarding process.

Aspetti positivi:

Worksuite modern automation is a great time saving tool for Recruiters and HR. The "Stages" feature is remarkable !

Aspetti negativi:

The only part that lowered the efficiency is not having the ability to invite to a workflow with and agreement and other necessary documents already attached from Stage1

Risposta di Worksuite

2 anni fa

Thanks so much, Bertha! We're happy to hear that Worksuite has helped you automate your onboarding system.

Elias
Program Manager (USA)
Beni di consumo, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Pretty good

2,0 2 anni fa

Commenti: We do our onboarding, vendor payments and contract management with Worksuite.

Aspetti positivi:

The support team has been pretty helpful

Aspetti negativi:

Massive upcharging for small features, pricing can be convoluted. Product works so-so, has a bunch of limitations. Very annoying to upcharge (~10k annually) for API access.

Risposta di Worksuite

anno scorso

Hi Elias, I'm sorry to hear about this. We've discussed with the team internally and reached out to you directly to offer a solution that we believe is fair, regarding the API access. Please let us know how else we can help!

David
Production Coordinator (USA)
Mezzi di comunicazione, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Using Worksuite for vendor management

4,0 2 anni fa

Commenti: As a one-stop portal for managing vendors and invoicing, it is pretty seamless.

Aspetti positivi:

The interactivity with my vendors is probably the best feature.

Aspetti negativi:

There seems to be some broken code resulting in line breaks not being properly formatted. Also, I want to have Events I create appear in my Shortlist, rather than having to search for them.

Risposta di Worksuite

2 anni fa

Thank you for the review David! We're happy to hear you're able to manage and interact with your vendors easily in Worksuite. We appreciate the feedback as we continue to make improvements to the platform!

Kanchan
Senior Manager - Finance & Accounting (USA)
Media online, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Worksuite review

5,0 2 anni fa

Aspetti positivi:

It is user friendly, the layout is simple and easy to maneuver.

Aspetti negativi:

We have been using it for close to 7 months and so far we have not encountered any issues.

Risposta di Worksuite

2 anni fa

Thank you, Kanchan! We appreciate the kind words and happy to hear you're finding the Worksuite platform user-friendly. Please reach out if you need anything.

Joy
Director (USA)
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Project Management for Contractors

4,0 2 anni fa

Commenti: We have enjoyed using Worksuite (previously Shortlist) for several years. Easy to use, great customer service.

Aspetti positivi:

Worksuite is very easy to use from Onboarding to Invoice Payment.

Aspetti negativi:

Reporting. I would like to easily pull the information I need instead of having to filter a spreadsheet. I would like a report for the invoices paid on a certain date and have it be easily accessed for example.

Risposta di Worksuite

anno scorso

Thank you, Joy! We are working on more ways to sort, filter and report invoices as we speak. Stay tuned for new features. We greatly appreciate your feedback and continued partnership!

Kate
Senior Procurement Coordinator (UK)
Organizzazione eventi, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Worksuite has improved all users experience

5,0 2 anni fa

Commenti: We love it!

Aspetti positivi:

Worksuite has completely transformed the way we communicate and engage with our contractors. A very customisable system which ticks all the boxes of data storage compliance and process as well as having a user friendly interface. As with any system there is room for improvement but the support team never fail to help problem solve and build solutions.

Aspetti negativi:

Integration was complex due to multiple stakeholders and information not being in a user friendly format but that's why we needed Worksuite!Sometimes the amount of things the system can do leaves our admin users confused but Support services are great. More types of user profile with different accesses would be beneficial./

Risposta di Worksuite

2 anni fa

Thanks so much, Kate! We're so happy to hear you're having a positive experience. Our team is always here to help if you need anything.

Mireia
Sr. manager Recruitment and Training (Spagna)
Ospedali e sistemi sanitari, 5.001-10.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Worksuite Review

3,0 2 anni fa

Aspetti positivi:

easy to upload talent. some bulk options

Aspetti negativi:

User design can improve. Not intuitive; increased overhead for some actions;

Risposta di Worksuite

2 anni fa

Thanks for the review Mireia! We are working hard to improve the experience for you and your team. If you'd be open to sharing more detail via email on what you're looking to achieve, we can make design improvements based on your needs and save you more time.

James
Senior Director, Finance & Accounting (USA)
Media online, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Slate Review of Worksuite

5,0 2 anni fa

Commenti: The overall experience has been a good one. Freelancers appear to be happy with the visibility they now have and we are happy with the onboarding and payment process.

Aspetti positivi:

Ease of use, timely customer support, an efficient onboarding process, and a dependable payment process.

Aspetti negativi:

I would like to have more reporting capabilities without the need to upgrade to the business analytics tool.

Risposta di Worksuite

2 anni fa

Thanks so much James! We really appreciate the kind words, and so glad to hear your team is having a good experience with Worksuite.

Loryn
Loryn
Managing Editor (USA)
Utente LinkedIn Verificato
Internet, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

The FMS of my dreams!

5,0 7 anni fa

Commenti: When I began the hunt for a FMS for our small start-up, I was working out of no less than five massive spreadsheets -- not to mention the hundreds of files floating around -- just to keep track of our freelance projects and payments. I found Shortlist via Google search, and from my very first contact I've been impressed with the software and especially, the team. I was able to consolidate all of my scattered processes into one location, and the ability to manage all aspects of a freelancer's work cycle, from on-boarding to assignments to payment, has shaved countless hours off my work day. I think my absolute favorite part of working with Shortlist though has been the amazing team of people devoted to helping ensure that we have the best product to work with. The sales team wasn't pushy, the tech team is always available for help or improvements, and our customer success rep has been an absolute pleasure to work with. I can't say enough good things about Shortlist, and how vastly it's improved and streamlined our processes, and in turn, our own work flows.

Aspetti positivi:

*Integration with Hello Sign takes so much pain out of the on-boarding process *Speaking of which, the customizable on-boarding is bar none *Payments are easy to set up and schedule *Freelancers love it *Intuitive set up; you can tell it was designed with the user experience in mind *Amazing responsiveness of team

Aspetti negativi:

Only one: I do a lot of bulk work, and it can get tedious as times. For example, I may have 25 of the same type of assignment going out. If I need to change the rate on them, I have to visit each one individually (can't open in new tabs), change it, and get back to the projects screen, which is now unsorted. So I have to resort to find my items and start the process again.

Antoine
Sr. HR Business Partner (USA)
Media online, 1.001-5.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Worksuite

5,0 2 anni fa

Commenti: Logjam on contracts and payment seem to be improving.

Aspetti positivi:

Ability to organize contingent workers and see clear process stages, ask questions, share feedback, and get clarity to realize solutions around contracts and then sign those in a central place is an amazing tool to have in place.

Aspetti negativi:

No option to extend contract without having to submit an entirely new request. A click to extend that allows you to keep the same terms and forward to legal for an addendum without waiting would be great.

Risposta di Worksuite

2 anni fa

Thanks so much Antoine for the kind words! We're so happy to hear you're getting value and organizing your contingent workforce more efficiently. Re: one-click contract extensions, stay tuned! We've got something really exciting in the works for that exact use case.

Maria
Content Developer (USA)
E-learning, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Working with Worsuite

4,0 2 anni fa

Commenti: My overall experience is great! Its truly helped manage my contractors and all their work.

Aspetti positivi:

Worksuite is easy to use. The features like creating projects and tasks is easy to use. I also know its being used to onboard certain people which is great. It's really easy to approve hours and generate invoices. It has the option to share files, but I don't really use that.

Aspetti negativi:

The features that are missing include formatting in the description box. I would like to be able to add links, have multi layer bullets, numbered bullets. It would be great to paste into the box with included format (right now it paste as plain text, which is annoying to fix). Also, under tasks, where we see all tasks, it would be AMAZING to filter the list by contractor.

Risposta di Worksuite

2 anni fa

Thanks so much Maria for the kind review! We're happy to hear Worksuite has been easy to use for project creation, onboarding, approving and generating invoices. We also really appreciate the feature requests you listed here. Our team is always improving the product to make your life easier!

Aimen
Senior Advertising Operations Manager (UK)
Trasporto aereo/Aviazione, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Worksuite review

3,0 anno scorso

Aspetti positivi:

Managing resource and tasks in one place is very useful in Worksuite

Aspetti negativi:

Reporting can be quite difficult and restricted, also the limitations on users is a challenge for us

Risposta di Worksuite

anno scorso

Hi Aimen, we're glad to hear you've found it useful to manage resources and tasks in one place! We're proud to have helped your team save time and costs when managing your global content team at scale. In terms of reporting, would you be up for a discovery call to learn more about how we can help make improvements here? I'd love to show you how to get the most value out of our Reporting features. Thanks for the feedback. - Konrad

Dhara
Operations Manager (USA)
E-learning, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great customer service

5,0 2 anni fa

Aspetti positivi:

The customer service is exceptional! We receive great support from all the customer service and payment operations specialists—special shoutout to Chelsea Ellis for ALWAYS helping us promptly.

Aspetti negativi:

As a startup, we have certain budget limitations, so we cannot integrate Worksuite APIs with our systems. I wish it were more economical and cost-effective for us to do that!

Risposta di Worksuite

2 anni fa

Thanks so much, Dhara! I shared along your kind words about Chelsea and the Payment Ops Support team. We're grateful for your partnership and look forward to exploring more solutions with potential integrations in the future! We always want to ensure your team is unlocking the most value from Worksuite.

Olivia
Product Manager (USA)
E-learning, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Worksuite Review

3,0 2 anni fa

Aspetti positivi:

Meets our business needs. Gives us a good database to store out contract workforce and makes hiring from that database easier. Allows us to automate payroll management, contracting, and onboarding.

Aspetti negativi:

Can be sort of clunky. Sometimes it takes a lot of clicks to do something or save information. Some bulk features that we need are not there.

Risposta di Worksuite

2 anni fa

Thanks so much for the honest review Olivia! We'd love to learn more about which bulk features you're looking for, so we can improve the experience for you and save your team more time. Would you be open to sharing more detail via email? Appreciate your feedback.

Ben
Accounting Associate (USA)
Quotidiani, 201-500 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Worksuite has given me the ability to focus on other aspects of my job

5,0 3 anni fa

Commenti: Distributing payments internationally was an issue before using Worksuite. It also speeds up distribution of domestic payments as well. Management of freelancers has been divvied out between several teams and the documentation is automated. The customer service has been generally great.

Aspetti positivi:

The payments system has helped so much. That combined with the ability to integrate with Salesforce has saved me hours of processing time every day. Additionally, automating the onboarding of our freelancers has been so helpful and taken the stress off of me as our company doubled over the past year and our freelancer base multiplied by at least 20. Worksuite has helped me reduce the amount of data entry I do, and allowed me to focus on other things.

Aspetti negativi:

When starting to learn the software it was very overwhelming and complicated. There is a lot to learn and understand about the software and its many intricacies and capabilities. Also, searching through the freelancers in the onboarding page is very difficult and I sometimes have to scroll through 100's of freelancers before I find the one I'm looking for.

Brigitta
Content Operations Manager (Canada)
Scrittura e attività redazionali, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Goodbye manual work and spreadsheets, hello more time!

4,0 3 anni fa

Commenti: Goodbye manual work and spreadsheets! Worksuite helped us migrate our freelancers to a platform that made onboarding, project management and payments easily accessible. Since using Worksuite, we've been able to create more efficient processes

Aspetti positivi:

Payments and the ease of communication with freelancers. We like how easy it is to chat with our freelancers!

Aspetti negativi:

The smallest/ minor inconveniences such as formatting, or having to press Shift + enter to go to the next line. Or, how you cannot format freelancers in alphabetical order in lists. Notifications - It would be great if we can customize the type of notifications we receive. For example, I get notified 3 times if something is "complete", first that it's marked as complete, then that a new payment is ready for review, then that the approval. It would also be great if we can do more with our reporting function.

Nate
Editorial Manager (USA)
Editoria, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Shortlist is great and getting better!

4,0 6 anni fa

Commenti: Customer support and the rest of team at Shortlist have been great to work with. They have followed through constantly to make sure the system is working for us and are quick to turn around any requests or answer any questions. Great customer experience!

Aspetti positivi:

Shortlist is user-friendly and has a lot of nice features that help me better manage my team of freelancers. I like that freelancers can set up their own profiles and set their availability, so I know at a moment's glance who will be best for a particular project.

Aspetti negativi:

Shortlist does have limited reporting and project-tracking features. I believe the team is constantly heading feedback and working to add new features though, which is reassuring.

Risposta di Worksuite

6 anni fa

Hi Nate, Thanks a lot a lot for your review! We recently launched a very extensive reporting module, We will make sure to reach out to you shortly to demonstrate this to make sure it matches your needs. Thanks again, Martin

Tony
Account Manager (USA)
Produzione di media, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

The premise of the platform is great - the aesthetic design and functionality sometimes lacks.

3,0 7 anni fa

Commenti: The ability to share curation with our talent pool across our various internal stakeholders.

Aspetti positivi:

That we can have ratings, reviews and contextual information about our talent pool. It makes curating our talent much easier.

Aspetti negativi:

The design feels a bit dated and the functionality fails sometimes. It feels like a product that is very much still in development and lacks polish. Also, we have not used the Project RFP/RFP functionality as much as originally anticipated - although that is not necessarily the result of the software. However, the lack of flexibility in modifying questionnaires feels clunky at best and downright annoying at worst.

Lily
Sr. Manager, Brand Incubation (USA)
Cosmetica, 10.000+ dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Great Team, Product, and Process!

5,0 5 anni fa

Commenti: The overall experience with shortlist was excellent! [SENSITIVE CONTENT HIDDEN] were great communicators and was very responsive to my requests. The team was a joy to work with. I had requested a calendar feature as part of my POC, and the team spoke to their product team to make it happen.

Aspetti positivi:

The onboarding feature was the most impactful. At our company, we used Shortlist for vendor onboarding and the team helped us developed our first proof of concept. The feature helped streamline our onboarding process for new vendors in a very user-friendly way. This feature received great feedback from various teams in the organization.

Aspetti negativi:

Shortlist had many great features that we requested for. If I have to name a con, I wish there's more flexibility in customization.

Utente Verificato
Utente LinkedIn Verificato
, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Shortlist fills a gap for contractors that has been long overlooked.

4,0 7 anni fa

Aspetti positivi:

Shortlist's focus on 1099 contractors is a welcomed addition to the world of management systems. The concept is pretty solid, but execution still needs work.

Aspetti negativi:

Shortlist relies upon a third party payment processor called Qwil and this can make invoicing and payments a bit difficult. The invoicing system is pretty limited and the site is not mobile optimized, nor do they have a mobile app.

Allen
CEO (USA)
Gestione formativa, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Too expensive. clunky. contractor's complained

1,0 3 anni fa

Commenti: We tried it. and let it go. It was too frustrating/expensive and we realized we could make our CRM do all the most important features of project management and not spend any more money on it.

Aspetti positivi:

the best thing was contractors always knew how much they'd get paid at any give time for any given project.

Aspetti negativi:

It was expensive. $3/contractor - even if you were only paying $30.00 - Also, there were huge delays between submitting payroll and contractors receiving their money.

Tonya
Founder/CEO (USA)
Reclutamento e selezione del personale, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Great Product

4,0 3 anni fa

Aspetti positivi:

I like the functionality of the software. It's met all of our needs.

Aspetti negativi:

The one con about the software is that once everyone is onboarded their information stays on the all stages page. It would be great if that page would be blank once an individual or group has completed all of the onboarding stages.

Brittany
Creative Resourcing Partner (USA)
Telecomunicazioni, 10.000+ dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

A great tool for viewing creative portfolios

4,0 3 anni fa

Aspetti positivi:

My favorite thing about Worksuite is the ability to view creatives by their portfolios. I also enjoy the ability to group freelancers based on skills or genre and add them to a list that's easily viewable for the person requesting the talent.

Aspetti negativi:

I do think that the interface could work a bit smoother - sometimes workflow is a bit clunky.

Jose M.
International Sales and Marketing Manager
Utente LinkedIn Verificato
E-learning, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: GetApp

Vendor Recruiting - Fast and Reliable

4,0 9 anni fa

Commenti: I started using this tool in order to keep track of several projects I had to develop with external vendors which were usually managed over e-mail. I appreciate the ease of use for creating new projects and including internal and external partners on the project. I expect to get more from the app in the future as I keep increasing the number of vendors I work with and the size of projects developed.

Aspetti positivi:

- Easy project setup. Get a project ready to be shared with vendors in no time. - Possibility of setting up deadlines for proposals and final submissions. - Templates included on the App makes it easy to find the type of project you will use it for.

Aspetti negativi:

- No Mobile access. - Sometimes difficult to find the thread to reply to your vendor's message. - Would be useful to have a shared folder kind of feature, to include project attachments.