Recensioni su eWay-CRM

eWay CRM reference

Aspetti positivi:

Price Easy to adjust to your needs Incorporated in Outlook

Aspetti negativi:

Lack of connections to other systems or 3rd party services

Eway evaluation

Commenti: Our experience is good, it only takes time for all the employees to learn everything

Aspetti positivi:

Possibility to adjust everything according to our needs

Aspetti negativi:

Every small intervention and change is paid

eWay Review

Commenti: The bad - the web interface has no integration with emails, Outlook for Mac is unfamiliar and I can't use it, nor can current modern Outlook for Windows. Moreover, I find the philosophy of the whole system unclear.

Aspetti positivi:

Probably nothing worth mentioning (and minimum of 40 charactest here - are you crazy?)

Aspetti negativi:

It forces me to use the outdated, unfashionable and ugly classic Outlook or the web interface, which in turn lacks integration with email. In addition, when one would be willing to use the old Outlook (why, for God's sake!) and has a modern Copilot+ laptop with AArch64 architecture, everything is disgustingly slow and by the time Outlook boots up, I can make coffee. It's 2024, not the noughties where x86 is the only platform in the world. So I use eWay out of necessity, not pleasure...

Good experience with eWay

Commenti: In general the experience is quite positive. It does the job.

Aspetti positivi:

It is integrated in Outlook, which was our main issue with other CRMs.

Aspetti negativi:

It is adapted to the Classic Outlook only, so limits our use of Outlook (most of us use New Outlook version). It would have been a great deal to integrate it in the New Outlook as well.

FokusVysocina

Commenti: Quite good software for storing email addresses and newsletter.

Aspetti positivi:

Good templates for newsletter, and possibility to edit them.

Aspetti negativi:

Sometimes very slow, but last updates maked some partial corrections of speed...

very good experience with e-way

Commenti: Our experience is basically positive. We use it for every business case and it is very useful for communication with longterm customers because we know all details from previous projects.

Aspetti positivi:

All information about orders and communication between customers and our company. Availability on both PC and phone.

Aspetti negativi:

I would like to be able to mark projects with different colors that would indicate a certain status

Neugebauer review

Aspetti positivi:

Outlook integration, Kanbanview in Online Version (would be great in Desktop Version)

Aspetti negativi:

not easy possible to have different accounts (e.g. 2 enterprise, 12 private)

With eWay every day

Commenti: I use eWay daily as an administrator and have a very positive attitude towards the system.

Aspetti positivi:

Creating opportunities and projects directly from email.

Aspetti negativi:

The report outputs are not very useful for us.

Dopravne obchodni spolecnost DOS Brno, s.r.o.

Commenti: We have been using eway for about 5 years to keep track of orders from enquiry, to offer, to execution.
It is possible to filter - trace old orders, record insurance claims, etc.

Aspetti positivi:

creation of customized modules according to customer needs

Aspetti negativi:

slowing down of MS Outlook when creating a project, filtering orders etc.

Noord Natie Terminals CRM experience

Commenti: Positive in functionality, development and easiness to contact

Aspetti positivi:

the possibility and the easiness of setting this CRM up in the format which suits your business best.

Aspetti negativi:

When contacts move companies, you cannot just deactivate them and add them to a new company, this would give us tracebility of someone's carreer path

eWay is the only Contact Management Software to Consider for a Law Practice

Commenti: With the loss of business contact manager via outlook, eWay has been the only software we have found that will do what a small and very busy law practice will need to use!

Aspetti positivi:

The way you can seamlessly sync all contacts, tasks, emails and anything else going on with a specific case. This is really important for a small law firm as I (the paralegal) can keep our clients up to date on the status of their case by seeing what I or the Attorney I work for have completed (tasks) and what has been done as far as communication with clients and opposing parties (emails) all in one easy to use system. Cannot recommend them enough. After dealing with QuickBooks support for 6 months, I truly appreciate the level of customer service eWay provides and does not stop until all issues have been resolved. Even when the issue is on our end they attempt to fix or point out potential problems with our system.

Aspetti negativi:

The only Con I had was knowing when eWay had a new update, but I expressed a desire to be emailed when new updates are released and within a release or two I started getting emails to inform me of a new update! So no more Cons with eWay.

Pain and misery

Commenti: Honestly, I hate it. For more details please see the field above. I don't know anybody in our company who enjoys working with it and people try finding different workarounds on how NOT to work with it.

Aspetti positivi:

It is integrated with Microsoft Outlook.

Aspetti negativi:

It looks like something out of the 90s. Super-complicated, slow, endless updates slowing down the rest of the system, not user-friendly at all. Maybe it's great for accounting, but it is the worst as a CRM. When I compare it to Pipedrive I used before in a previous company, it was so much better. Also, working with data is pain in the ass. I would like to but I can´t be bothered with this system. In Pipedrive, I could see visualizations of my targets, revenues, etc. at 1 click.

My Review

Commenti: An easy-to-use and user-friendly interface for sharing information.

Aspetti positivi:

Easy, quick and clear sharing of information.

Aspetti negativi:

Sometimes slower response when the wifi signal fluctuates.

eWay review

Commenti: eWay is CRM system which we integrated few years ago. We are really satisfied with it. It can provide data you apriciate to have like a manager. There are many ways how to work and look to data. You are able to modifie many fields and customize it to your needs. Like a benefit is an mobile phone app. Great tool for company of our size.

Aspetti positivi:

Integration in Outlook. Could be modified from our side. Mobile phone app. Imports and exports of data.

Aspetti negativi:

Some modifications need to be done by creator and you have to pay fees.

Nice add on into MS Outlook

Commenti: Give us - mainly our sales people nice overview about every sale case, easily can add all documents, info´s about customer, each sale cases,

Aspetti positivi:

Nice integration to MS Outlook, there is no request for more activity, you easily work in MS Outlook and add all importatnt info´s into eWay CRM. Also nice connectivity with our accountant database

Aspetti negativi:

there is no mo complaints, maybe a large volume of backup

eWay feedback

Commenti: A good tool to work with when there are sume errors (freezing) and slower pace which sometimes complicates my work.

Aspetti positivi:

Clear Structure, variety of functionalitities.

Aspetti negativi:

Frequent errors (freezing), and slower pace.

Experience with Eway

Commenti: We have been working with Eway for a long time and I am mostly satisfied with its features. It makes our work easier if it is used correctly and relevant data is entered into it.

Aspetti positivi:

Large amounts of important data in one place. It is well connected to Power BI.

Aspetti negativi:

Sometimes it is lengthy to download reports.

My eWay CRM review

Aspetti positivi:

Easy to use application, integration into outlook.

Aspetti negativi:

Sometimes problem with application update.

Feedback for eWay

Aspetti positivi:

Speed, connectivity, service - that eway provide

Aspetti negativi:

Unnecessarily memory/device intensive. Frequent and long updates.

Happy with eway

Commenti: Satisfied with the program. It keeps everything organized and together. I like the reminder feature

Aspetti positivi:

organizes everything and the reminder is great

Aspetti negativi:

no problem with eway self. problem is other users not using it to full capacity

Really good information combining system

Commenti: Very good and easy to use. I can find all client information when needed in one place.

Aspetti positivi:

Easy to use and lots of functions to capture important information that makes searching for information easy.

Aspetti negativi:

I don't know all the features yet. But I struggle a bit with the filter system.

Document Data Group (Scotland , UK) Ltd

Commenti: Fantastic overall product which has helped our business grow organically over the the last 10 years. We adopted EWAY in 2014 and it is now a critical part of our businesses forecasting for all our sales team. This allow us to keep track of every opportunity month in month out. The sales team love the app which allows on the go real time information to shared 100% accurately amongst the sales team

Aspetti positivi:

Ease of use and functionality with M365

Aspetti negativi:

Nothing it works extremely well for our business

Review Jorge Ferreira

Commenti: The experience has been good in genereal

Aspetti positivi:

The good database and functionality in general

Aspetti negativi:

When updated the system creates a lot of small errors most of the times

eWay review

Commenti: We use eWay since 2009, mostly as a contact database, to track attendance and few customized reports. Overall we are satisfied, switching to Enterprice licence now so as a strategic plan for the future I personaly value that we can use our current licences. Thus the dislike as the monthly fee to rent the licence is expensive.

Aspetti positivi:

We value our customized reports which compare our data from attendance to profits on each client. The use of eWay is not difficult, only time consuming to some employees working on different agendas.

Aspetti negativi:

The posibility to buy a licence have been disabled. Also since we use eWay for many years, our database is big and we noticed the start of outlook is slow, often outlook blocks eWay and sometimes it takes time to load report or open an module.

User Review

Commenti: Overall expoerience is positive. Ggood tool.

Aspetti positivi:

User friendly GUI.

Aspetti negativi:

As add-on to outlook, it slowes down the outlook. Then to work in it is terrible.