Recensioni su Homebase

Great system for employee time tracking.

Commenti: Great experience! US-based representative whom were very kind, understanding and WILLING AND READY to resolve any and all issues when I needed to call to resolve the only issue I’ve ever had.

Aspetti positivi:

Homebase is extremely easy to set up employee time clock which happens to be free if your business has a single location and with a single location you may set it up for unlimited employees. For a small business owner where every dollar and cent matters, it’s a no brainer. A business owner may assign or allow the employee to set up their clock in and out code. Also, it may be set to take a photo of the employee during the clock in and out sessions to help or eliminate other employees from clocking in and out for them. Homebase offers an iPad, iPhone and an android app. You may also use your device's browser. We downloaded the app, installed it on an iPad for our employees to clock in and out on. The administrator has 100% access via web browser login. There’s also a feature which allows employees to clock in and out in the field which would geo-tag the location of the clocking activities.

Aspetti negativi:

Not a lot a negative things to say. This software is best if you have multiple employees who may have a staggered schedule. Example: an employee opens, then you have a mid day shift, then a closer. You also have many employees that may be out in the field. geo-tag is not the best choice for a single entrepreneur who’s trying to track their time, set up easier ways to do so.

Good product with too much fluff and mediocre UX

Commenti: Overall, we are still with homebase because everyone is now used to it and our system is setup this way. Writing this review though, it is certainly about time i checked the timeclock-scheduling-team market again. Because the product is quite slow and features are being added which i don't need.

Aspetti positivi:

We decided to go for Homebase because it mostly resembled what i was doing in as spreadsheet before. The timeclock is rather solid, we have set up a dedicated tablet to clock in and out. This is the main reason i got homebase for my team - so that they would have a schedule and be able to clock in and out. Also nice is the fact that custom national holidays can be setup and automatically be shown in the schedule. The Homebase team has over the years implemented a few nifty features to save me time as an admin. Next is checking timesheets and correcting them when it comes to payroll - however this is where we stop with using homebase. We don't use any other features.

Aspetti negativi:

We don't utilize the payroll feature at all - everything can only be set in dollars. Overall, the software feels like it is made for the US market - not internationally. I have feature requested over a year ago that custom currencies should be implemented and even the way time is displayed (24h instead of am-pm). To no avail. Even from their content marketing strategy it is clear that Homebase is only focusing on the US market, with no interesting content for me as a hotelier on the other side of the world. It is also sad to see that they have recently started adding a lot of fluff to their product like hiring, instead of making the core experience easier and faster to use. The new timesheets section looks nice, but i am 5 times faster with the old one (which could be faster still). I would love to see much more emphasis on a fast and easy to use product, with lots of features to get my work done quicker. Homebase is a classic example of software which gets better the less i have to use it. I would like to see the product move in this direction.

Does the job, but too busy

Commenti: It works well as a TimeClock and to view one single staff members schedule, but the app could use a face-lift.

Aspetti positivi:

Our facility uses HomeBase for employee scheduling and as a TimeClock. I find it easy to know when my next shift is, and it is easy to submit time-off requests. The messaging feature is okay, but it is easier for staff to communicate via text or email.

Aspetti negativi:

I dislike that staff members cannot filter the schedule to view only employees working a specific position. It only allows staff to view their own schedule or everyone's schedule without narrowing down further. A filter would help. It is also constantly pushing a "Cash Out" feature. When you combine the "Cash Out" feature with the schedule that cannot be filtered and the employee shout-outs/messages, it all feels overwhelming to look at.

Honeymoon phase is definitely over........contemplating a "divorce".

Commenti: Heartbroken, disgusted....and anything else I didn't mention above.

Aspetti positivi:

In 2018 everything was so great and at an incredible price, by my second year as a monthly subscriber I upgraded my plan, in spite of the problem integrating homebase timecards with my QuickBooks payroll, and had to manually enter the data personally. I loved being able to see the total hours per employee when creating a schedule, until one day it disappeared. Still undeterred, I loved the ability to access the app from any mobile device and desktop. Only androids & Desktops access the app easily and iphones or ipads come with headaches. I fell in love with the ease, simplicity and it's sexy platform look of this time tracking/management app, until one day everything changed and I lost my ability to view time cards all on one screen. Little issues were just an alert in the far upper right corner like a nudge. Now they scream in double size that takes up half the monitor, leaving only an inch or two to view time cards accompanied with a lot of scrolling. Nowadays I'm afraid to login and be greeted by a scowling dashboard with a list of issues nagging to be resolved. Issues caused by employees that can't log in or out and got tired of uninstalling and reinstalling the app as a temporary fix. I knew my relationship with homebase was reaching a bitter end when without so much as a "heads up" warning there would be an increase to my subscription (almost $20.00 more). When I said "Oh h#!! NO!" and lowered it to essentials...

Aspetti negativi:

I was denied the ability to manage my PTO mandated sick leave pay feature that never matched QuickBooks anyway, and the feature to assign different roles/rate of pay for different jobs among my existing employees. I now have a default pay rate/role homebase deems as "fitting". After a 5 year relationship with all the little things I loved, I can have back if I pay $20.00 more a month. Out of some "disturbed" sense I felt I owed to Homebase, I emailed support with an offer to pay a small increase but not at their ridiculous price with it's 15 features included that I would never use. If they can't find my request reasonable and let me pay only for what I use, I will fly into the arms of another app that gives me the basic features for free. The email was sent last week and long past the "24 hour" promise to respond. I never called out their promised "money back guarantee" after 5 years and the inability to integrate their application with my payroll system......Seriously? How much alimony is it worth? No, it's too late now. I'm divorcing homebase from my company forever.

Homebase is awesome 😎

Aspetti positivi:

Reminders for upcoming shifts, location access.

Aspetti negativi:

Non, homebase is fine just the way it is.

not using this product is costing you money and tremendous effort

Commenti: I've been in this business for over 25 years and unfortunately some employees simply take advantage of you every chance they get. this service helps eliminate some of that concern with the gps tracking and timeclock features. the extra compliance in notifications and scheduling are great too.

Aspetti positivi:

the gps tracking tells me where my employees are working every time the clock in, any jobsite anywhere; inside the project boundaries or clocking in at the parking lot

Aspetti negativi:

dependent on a decent cell service for the mobile app, this was a rare concern at best. app was dependable almost always otherwise.

works well in face paced environment

Aspetti positivi:

it is very easy to navigate on a touch pad when you are busy and need to enter things correctly

Aspetti negativi:

at first it was difficult to figure out how to change items saved in the system, but once you do it a few times it gets easier

Homebase review

Commenti: Modern app for a good money and it makes scheduling easier for me.

Aspetti positivi:

This app is very simple for using and also has clean design. I tried just two functions - scheduling and chat with my partners. and I was fully satisfied. Also everything is in the one place, that's very helpful.

Aspetti negativi:

Sometimes I was not sure about settings and tutorial or some tips were hidden.

Best scheduling app

Commenti: I mainly use it for scheduling, super easy

Aspetti positivi:

I love that it’s very easy to use, alerts when employees are late

Aspetti negativi:

Nothing, I love it , it’s very convenient

Homebase

Commenti: Schedule and time management they were the two biggest

Aspetti positivi:

Free I upgraded after a year even better more option involved like job descriptions and alert messages to the team

Aspetti negativi:

I don’t feel it was missy anything it worked flawlessly for the time I used it then turned over the rights to next one in line

Best virtual timeclock for your money

Commenti: Overall, my experience has been great with Homebase. Coming from manual punch clock, I've cut down my payroll process by at least 80%. It is easy to use (original software version is easy, new version is a little too messy so I haven't switched to the new view.) I still enter hours manually into QBO, because Homebase doesn't split regular and overtime hours. Not a big deal. *A couple wishes* 1. I wish there to be a button when employees punch out that says "Did you take a lunch break?" (Yes or No) Reason for this feature - I don't make our employees go to the iPad at lunch to "Take a break" when it's lunch time. I would have a line up of workers waiting to punch in and out because our entire company shuts down all at once for lunch. That way, when some employees DO work through their lunch break, they can just say "No" to the question "Did you take a lunch break" when they clock out at the end of the day. Currently, everyday I log into Homebase and manually add each employee's lunch break, except if they leave me a note saying "No Lunch". 2. It would be great if time card notes for a whole current pay period could be amalgamated into one document as I am processing payroll. I currently have to dig through each time card to find notes of employees asking for vacay pay, sick days, mileage etc. If I just had a list of all the notes and names for that weeks pay, I can check off each note as I add their request into QBO. Overall, I am still very happy with Homebase.

Aspetti positivi:

What I like most about Homebase is that it doesn't break the bank to put in a virtual timeclock system. It integrates with Quickbooks online and it is easy to use.

Aspetti negativi:

1. It does allow for a little customization, but not advanced enough for the way I run payroll. 2. It does not send separate regular hours and overtime hours to QBO.

Much more than the Software we needed

Commenti: We needed a better way of tracking time and calculating salary. Manual entry and spreadsheets were all we hoped to replace, but Homebase has made us realize how much time we used to spend in scheduling and payroll. Now we can do scheduling while on the road, on a trip or make last-minute changes on the fly. Basically, more beach time and less office work. I have shared the benefits of Homebase with many of our affiliate companies.

Aspetti positivi:

First off......It is free for basic features. I love that it has an app for phone and tablet use. It is very intuitive and easy to learn. Staff can track their time and their salary. I could make a huge list here, but basically it is the software we needed, but now we can't live without it.

Aspetti negativi:

Some of the features are a little on the expensive side when purchasing plans, but mostly because of our exchange rate.

Excellent for Restaurants, Hourly Employees

Commenti: I've used this as an employee, then as a business owner for about the last 7 years. It's really a no brainer if you need a time tracking tool, and it has been upgraded consistently over the years to add more features. The hiring tool is surprisingly solid as well, and helps to market positions quite well.

Aspetti positivi:

I've used this for so long now it is hard to imagine what I'd do without it. We began using it as a simple time clock, and it has slowly become our go to for hiring, time tracking, time off, and employee messaging. If you have a mostly hourly workforce it is super simple to setup, and as your business grows it has helpful and intuitive tools to make your life easier. Their support in my experience can be a bit disorganized, but they always get the job done and are easy to work with.

Aspetti negativi:

Not as helpful for salaried employees as it is for hourly employees in my experience. The lower tiers lack some of the onboarding functionality and digital form filing I'd like it to have, but I think this may have been added recently.

Homebase

Commenti: When we first launched we had a programming issue where the time clock would crash once a day. The team at Homebase was quick to address the issue and put us in contact with the development team who got us on a beta version of the next release. This fixed our issue and the team at Homebase was responsive and open to feedback as we previewed the upcoming release. I have had representatives from Homebase reach out to my multiple times for feedback on their products. It is refreshing to see a company openly solicit feedback from their user base in an effort to improve their product. Every interaction I have had with their staff has been positive.

Aspetti positivi:

Homebase has been the perfect time clock system for our business. It was easy to configure and with the entire system web based I can monitor our staffing when I am off site. We use a wall mounted iPad to clock in and out which was less expensive than many physical time clocks. My staff has enjoyed having access to their Homebase dashboard where they can easily review their punches/total hours. One of the best features is the ability to specifically define your pay periods. Many systems only offer weekly, biweekly, or monthly with no customization of dates. Homebase allows complete customization for when you would like you pay periods to start and end. I have also used their hiring tool. It is by far and away the easiest tool I have used to publicly post to multiple job sites at once. It is very straight forward and has been a great resource in helping us in our hiring.

Aspetti negativi:

I don't have any cons. It is a quality product and the team at Homebase has been quick to respond to any issues we have had.

Overview

Commenti: It has a lot of great features and I like how you can modify a lot of the notifications to your needs.

Aspetti positivi:

I love how you can do the schedule out as far as in advance as possible but no one sees it until you post it. We have used other softwares that we would have to do a spreadsheet first and couldn't enter anything into the system until we were ready for anyone to see the shifts.

Aspetti negativi:

I would say the only thing I don't like is that we have trouble with the clock in system at one of our locations. Which is weird because it works perfectly fine at our other 3 locations. It doesn't register clock-ins a lot of times so my employees have to text me to clock them in. I have reached out support about this several times in the past and they just say to delete the app and then reinstall. It works great for about a day and then acts up again.

Easy to manage staff

Commenti: instead of emailing we started using this app to manage schedules (which were done on paper before!) and to send messages to staff, like hey team i'm going to be late this morning, or on Friday we can wear jeans to work! It has made our team much more cohesive and together. now we all know what is going on!

Aspetti positivi:

Most of our staff is young and are on their phones all the time anyways. This app made scheduling a breeze with requests to switch shifts and time off easy to fill and move around hours. Plus there was no more second guessing what time you were scheduled for or who is off. Also you have the ability to message staff through the app which has made interoffice communication much better!

Aspetti negativi:

The free version only allows 1 manager- I recommend upgrading and letting a manager from every department be able to manage their employees coverage. otherwise it gets a bit overwhelming for 1 manager. Occasionally the app will not let me in asking me to enter a verification code, that is a bit annoying.

Homebase should be a part of every business that has employees.

Commenti: Overall, Homebase is a great tool that any business can use and benefit from.

Aspetti positivi:

It's VERY user friendly, makes scheduling extremely easy. Also makes tracking hours and Labor$ easy as well. I also like the option of group messaging which enable s managers to communicate and issues or changes efficiently.

Aspetti negativi:

When an employee fills in their "availability" on Homebase, I personally would do away with the option that says "preferred' and replace it with the word "available" The reason: whenever I copy a schedule to the following week, I can easily accidently schedule employees on days the did not, or weren't able to work, because the system would allow me to schedule them outside their preference. The way I solved this issue was by telling my employees to put in the availability as "unavailable" that way, whenever I would schedule them on days, or hours, they weren't available to work, the system would only then alert me that they can't work those hours!! With that being said, I don't understand why the "preferred" option is even there! :) I don't care what they prefer, I want to know when they can't work so I know what NOT to schedule them. you're welcome :) I have called in the past, twice, and explained my suggestion, but no one seemed to get what I'm talking about, maybe because they're software engineers and not business managers.

we LOVE homebase.

Commenti: Such a great experience - and they are so helpful too!

Aspetti positivi:

We have a few off-site jobs, not another location - but we are a food truck. So our shifts, timing, and dates and regularity change ALL the time. Homebase allows you to create and manipulate shifts, their names, times, etc. A lot of other platforms do now have as much customization available. AND its easy to create and change templates, as well as create and change schedules from a computer, phone, or ipad.

Aspetti negativi:

I wish we had options for printing, so that we could manipulate the format a little bit more. But its still quite strong. Also, sometimes the communication between our POS and Homebase has issues. Not too often, but it would be so, so nice if they spoke to each other and updated more smoothly.

Good

Commenti: Easy to use. A bit slow when loading some pages, such as the applications page. Some parts don’t work as well as they should.

Aspetti positivi:

I like that I can easily see and adjust people’s schedules. I like that they get notifications that their shift is coming up. The push to my calendar is also a plus. Onboarding is simple. It’s well thought out.

Aspetti negativi:

I’d like to be able to write mock schedules. I know Homebase integrates with some POS, but it doesn’t with mine. It would also be great if there was discount for multiple stores under the same account. Adding photos to a message sometimes does not work. Could we get the ability to have a separate message stream even if it’s to the same group of people?

Homebase - a versatile tool that probably does what you need (& more)

Commenti: All in all homebase's functionality does a great service to our small business as a tour company with erratic hours and at different pay scales. The payroll integration with Gusto is key here.

Aspetti positivi:

Homebase's integration with our Gusto payroll service makes this a critical piece of our business. The ability to select different pay grades for different jobs, and to send messages about shifts is also a major plus.

Aspetti negativi:

It can feel cluttered if you only need it for a few features (it can do a lot), and the app's need to access employees' location on their device can make for a clunky experience at times (i.e. if they generally keep their location off, or miss the second step of the confirmation screen).

Love the APP! Wish you had cheaper monthly subscription options

Commenti: Great! Just wish I could afford pro.

Aspetti positivi:

We love the software. It allows us to schedule, save info, talk to employees, and hire! I would love to have the pro feature but we simply cannot afford over $300 a month just to schedule and speak to employees. I’m a VERY small business and that takes about all the left over money I have at the end of the month.

Aspetti negativi:

The price, it also has been glitching ALOT. Most days I can’t see the schedule I created. The app will appear blank as if nothing has been created. I have deleted and redownloaded the app and still experience issues. The fact you can’t have multiple managers to adjust the schedule SUCKS. I am always signed in under my husbands profile to adjust the schedule. Please fix this. So many company’s would love this new permission set.

Great for the service industry, not for manufacturing

Commenti: I enjoy using homebase for the ease of use of my employees and the app, but as amanger it is quite a cumbersome process to fix issues and a time waste of my day almost everyday. I can see the benefit and the future capabilities of this paltform and am sticking with it because i beleive this product will advance and become much better over time.

Aspetti positivi:

The ease of use for my employees to clock in and out. Geofencing

Aspetti negativi:

Three are arbitrary rules in place such as: 1)I cannot select a timeframe longer than 30 days to run payroll for a 31 day month. 2)I cannot clock an employee in earlier than 8 hours a scheduled shift. I have to alter their initial shift to allow for the time slack 3)I cannot have a salaried employee on the schedule without dealing with many issues about them missing their shifts or the annoying other messages after I resolved that issue (I keep them on the schedule so I know when they are supposed to be in as well as an accurate accounting of cash burn) 4)The programming on the front-end seems to be hastily made with many lags and timeouts when updating time cards or trying to perform functions that require the javascript (i think, I haven't opened the developer console on it yet) to perform quickly. basically the server or some other reason keeps it running slow and my function is logged but times out quickly.

Does the job

Commenti: Overall the app works well for what it was designed to do, keep track of timesheets. The customer service responds quickly and is very helpful.

Aspetti positivi:

The software does what its' meant to do, keep track of clocking in and out. This helps to supplement the payroll process greatly and is easy to access and use by out employees.

Aspetti negativi:

The scheduling function could be better. Our industry a little different, usually the work is project based. It would be nice to be able to schedule multiple people to one project with just a start time. We usually don't know when exactly a show will end, or when everyone will make it back so adding some flexibility would be very helpful. Even just having the ability to schedule multiple employees at the same time instead of having to click each one would be great.

Time clock/HR pro review

Commenti: Please see above under "pros". Pretty much sums it up. Easy to use as an administrator and for employees. I would recommend creating and HR pro tab from the homepage rather than navigating through the "team" tab.

Aspetti positivi:

I think it is fairly simple to use and for all questions I have I generally get quick answers from support. The free HR support offered during the pandemic was very generous and we ended up signing up. In past reviews I have stated that I think your pricing should be based on a sliding scale depending on how many employees a business has. For someone like myself, who only has 2 hourly employees I don't need to use HR pro much and may not be able to justify $800+ for annual renewal for minimal assist and usage. I do like the onboarding paperwork feature that was added as well.

Aspetti negativi:

I don't like that when publishing a schedule, the default on my version is to update all employees. Unfortunately, we had to furlough employees and if I don't manually change it, it defaults to alert all on our team even though they don't have a schedule or employed by us currently.

More than just employee time tracking

Commenti: We started using Homebase for employee time tracking, but there are several features we have started to rely on and are really useful. Mainly posting new jobs on multiple job boards and tracking applicants. Also, this has become our tool for employee communications. I have talked to companies like Paychex that have similar product offerings, but they are much more expensive.

Aspetti positivi:

The core feature we needed was employee time tracking, but we have started using this for team communication and posting new jobs and tracking applicants.

Aspetti negativi:

I wish I could easier audit when the manager edits clock ins and clock outs.