--- description: Scopri le funzionalità di Shop-Ware, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Shop-Ware - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Gestionale officina meccanica](/directory/20006/auto-repair/software) > [Shop-Ware](/software/153469/shop-ware) # Shop-Ware Canonical: https://www.capterra.it/software/153469/shop-ware Pagina: 1/8\ Avanti: [Pagina successiva](https://www.capterra.it/software/153469/shop-ware?page=2) > Più tempo. Più profitto. Software per la gestione dei negozi Shop-Ware. > > Conclusione: valutazione di **4.8/5** stelle assegnate da 162 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Shop-Ware? Giovani proprietari di negozi alla ricerca di un sistema operativo moderno e non di un prodotto legacy. Proprietari di negozi in attività da molto tempo, che desiderano migliorare l'efficienza, dipendere meno dai consulenti e trascorrere meno tempo in negozio. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.8/5** | 162 Recensioni | | Facilità d'uso | 4.7/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.8/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.8/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.5/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Shop-Ware - **Area geografica**: San Francisco, USA - **Anno di fondazione**: 2014 ## Contesto commerciale - **Prezzo di partenza**: 249,00 USD - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Lingue supportate**: inglese - **Paesi disponibili**: Canada, Stati Uniti ## Funzionalità - CRM - Cronologia dei servizi - Gestione delle comunicazioni - Gestione delle ispezioni - Pianificazione del personale - Pianificazione della manutenzione - Programmazione appuntamenti - Punto di vendita - Rendicontazione e analisi statistiche - Stime - Tassi di occupazione ## Integrazioni (17 in totale) - 360 Payments - AutoOps - AutoVitals - Autoflow - Broadly - Demandforce - Epicor Service CRM - Kukui - MyShopManager - Nexpart Distribution Management - PartsTech - Podium - QuickBooks Online - QuickBooks Online Advanced - ShopLoaner ... e altre 2 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Gestionale officina meccanica](https://www.capterra.it/directory/20006/auto-repair/software) ## Alternative 1. [ARI](https://www.capterra.it/software/201737/ari) — 4.6/5 (600 reviews) 2. [AutoRepair Cloud](https://www.capterra.it/software/147213/autorepair-cloud) — 4.9/5 (163 reviews) 3. [NAPA TRACS](https://www.capterra.it/software/61551/napa-tracs) — 4.2/5 (258 reviews) 4. [Shopmonkey](https://www.capterra.it/software/169022/shopmonkey) — 4.6/5 (263 reviews) 5. [Tekmetric](https://www.capterra.it/software/190952/tekmetric) — 4.7/5 (103 reviews) ## Recensioni ### "I like it" — 5.0/5 > **TJ** | *24 agosto 2021* | Settore automobilistico | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Customers love the presentation of pictures and recommended repairs as clean line items with totals. Get ready to increase ARO 50% > > **Inconvenienti**: I wish there was more color for the user interface and ability to flag recommendations as “customer concern” “safety” and “maintenance”. As well as more in depth visuals for capacity in the workflow area. Like quickTrac shows how many hours are sold but waiting to be produced by individual technicians and the shop as a whole. I understand both of these are in the works. ----- ### "Awesome complete shop management system" — 4.0/5 > **micah** | *6 marzo 2020* | Settore automobilistico | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: We had different shop management system for 14 years I wanted to add the DVI but I didn't want to buy a separate program so we switched to shop-ware. It's cloud-based so it would work for a multi shop location, It has improved productivity and customer satisfaction because of the capability to share information with the customer. Service writers and the tech's love it because of its simplicity and the learning curve is very quick. Customer service is absolutely amazing. If there is an issue they will return an email or phone call quickly compared to previous experiences with other software. They will take the time to listen to an issue and explain how it works or if there needs to be an improvement, it will be addressed. > > **Inconvenienti**: I am struggling to come up with cons. There are little things that I feel could be improved but it does not interfere with the programs capability. > > The customer interaction with the program is great and customers love it. We even have customers who will view their repair order and authorize repairs in the evenings or mornings when we are not open. ----- ### "Shop-ware review" — 3.0/5 > **Brandon** | *11 marzo 2020* | Settore automobilistico | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: Ease of use. Very easy to teach someone how to use it. GP$/hr quickly available to estimator. > > **Inconvenienti**: No two way communication with customer Labor guide is almost always wrong Cannot see tech total clocked in time on a ticket without opening the clock up on each individual job and manually adding it together. When building an estimate on the main screen, as opposed to a recommended service on the right, the correct labor times do not follow the job to future tickets. Making the use of “past services” worthless unless you built it on the right under recommended services. Would love to be able to look up fluid type and quantities within Shop-ware and not have to rely on or transfer Info to another system to find out that info. > > Great customer service. Slow to grow and adapt compared to industry competitors. ----- ### "These guys are going to be an amazing software in the coming years. Get in now\!" — 4.0/5 > **brad** | *13 marzo 2020* | Settore automobilistico | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: Shop-ware is still flexible since they are rigid like a RO Writer. They truly work to help their customers have success using the software. They are still young, so features are coming out still and some more abilities are being added. They have a ways to go on tires. The inspections portion of the software is great. I think this is what attracted is at the start and keeps us happy every day we use it. Overall they will work with you to get a product you want to use. > > **Inconvenienti**: Doesn't not work well for tires. You must use Quickbooks and it's hard to "balance" at the end of the day to know you have the correct cash and credit cards. The way they setup parts is difficult. There is no pricing matrix and parts all link to a main nomenclature. They works well in certain instances, but not well in others. Everything is a give and take. Overall you can work fast within the software. > > They truly care. Again, this is a software company that cares. You need to find partners to ensure success in your business. Shop-ware is a partner. ----- ### "Cloud Based" — 5.0/5 > **William** | *22 ottobre 2020* | Settore automobilistico | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Although not an original feature, I really like the cloud based software and the ability to use it on multiple platforms. This also allows most operations to work very fast and very smoothly\! Another stand out feature are the built in digital vehicle inspection. > > **Inconvenienti**: As a counter person/service advisor my biggest complaint is the lack of auto-fill. There are many fields that must be filled every time a ticket is opened and it would be much more convenient if most if not all of them would auto-fill. > > Overall we have had a great experience with Shop-Ware. We have always strived to provide our customers with the best experience and with Shop-Ware being digitally based, that helps us to achieve this goal. The inventory management has taken some getting used to, but is also very helpful\! ----- Pagina: 1/8\ Avanti: [Pagina successiva](https://www.capterra.it/software/153469/shop-ware?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/153469/shop-ware) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati