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Informazioni su NetHunt CRM

Sistema CRM intelligente per Gmail e Google Apps per la gestione dei processi aziendali e delle interazioni senza uscire dalla posta in arrivo.

Ulteriori informazioni su NetHunt CRM

Aspetti positivi:

It's very intuitive to use, and overall was easy to get a team new to using a CRM, to start using NetHunt fluently.

Aspetti negativi:

Syncing with Google was a little confusing at first.

Valutazioni di NetHunt CRM

Punteggio medio

Facilità d'uso
4,7
Servizio clienti
4,9
Caratteristiche
4,6
Rapporto qualità-prezzo
4,7

Lo consiglieresti?

9,1/ 10

NetHunt CRM ha una valutazione complessiva di 4,8 stelle su 5, calcolata sulla base di 166 recensioni degli utenti di Capterra.

Hai già usato NetHunt CRM?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (166)

Jens
Jens
Director Operations (Cile)
Utente LinkedIn Verificato
Risorse umane, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Best Linkedin and Gmail based CRM with easy to learn curve

5,0 2 anni fa

Commenti: Great product, easy to use, best Linkedin plugin to capture contacts and customers. Not the cheapest, but OK valur for money for SME companies in B2B.

Aspetti positivi:

Best Linkedin Pluginb Lead and Contact capture feature. If you use B2B, it is one of the best and you don´t need additional Linkedin SN license. Easy to use, even for starter colleagues. Lot´s of good customization, just enough to not get overwhelmed.Easy merge utility, one of the best! In order to maintain clean contact and company database.

Aspetti negativi:

When importing from my former CRM Cloze system i had some difficulties with importing additional fields, that messed up, but fortunately it was easy to delete and start again after knowing what my error was.Standrad Dashboard reports are limited, could be a little more detailed.

Marius
Marius
Founder and CEO (Germania)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

The most flexible and modern CRM we could find

5,0 2 anni fa

Commenti: We are a startup in an international niche market, which means we have some technical- and location-based management requirements for each new lead that we gain. The CRMs we previously tried, despite claiming flexibilty, often became super complicated once we had the workflows set up. This actually resulted in a considerable increase of time spent on a lead/deal, but became necessary to keep track of all associated information. With NetHunt CRM we have found a tool that not only seamlessly integrates with our emails, but also offers automation options and has easy to use interfaces for our servers to trigger actions and add missing information.

Aspetti positivi:

Because NetHunt CRM seamlessly integrates with our Gmail accounts, it takes virtually no extra time for us to document our sales correspondance. This way we only need to type down call notes, which is a major improvement over our previous CRMs.

Aspetti negativi:

There is some potential shortcuts missing that would further increase the ease of use. Examples of this would be Two way syncing Google Contacts or Automatically assigning emails not just to contacts (like now), but also to the corresponding deals.These are however small points and with the quick and helpful support we experienced during our free trial, I am convinced, that this software is supported by a young and dynamic team and will continue to be developed in the future.

Renee
Junior business analist (Paesi Bassi)
Reclutamento e selezione del personale, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Nethunt review

4,0 2 anni fa

Commenti: Our overall experience has been good since we have been able to shape it up to our preferences

Aspetti positivi:

Possibilities with workflows and api documentation

Aspetti negativi:

It takes a lot of detours for workflows to link simple records to each other

Micah
Micah
Principal Broker (USA)
Utente LinkedIn Verificato
Proprietà immobiliari, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

I Was Shocked with How Customizable and Easy to Use NetHunt Is..

5,0 3 anni fa

Aspetti positivi:

I liked how easy NetHunt was to set up and customize and I loved the workflows that you can customize and create. It's all super easy as well being that it's built right into Gmail so you don't have to learn an entirely new software.

Aspetti negativi:

The biggest cons I see is that the CRM comes at a premium price and the workflows seem a bit limited especially if you use this feature a lot. I'd also like the ability to customize workflows with a drag and drop feature instead of the current method. Lastly, I would like better integration with Google Drive (where we store all of our client transaction files). Currently, the best fix that we've found with Google Drive is to link each transaction file to drive and then pin the specific transaction folder to the top, but I'm thinking there may be a better way? Either way, these are not things that would cause me to move from NetHunt at this point.

Jeremy
Owner (USA)
Tempo libero, viaggi e turismo, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Really great CRM and great support

5,0 2 anni fa

Commenti: We have had a great experience and it has been a fantastic product for us to manage our sales progression in our business. I can't image doing what we do without a powerful, gmail integrated CRM.

Aspetti positivi:

We love that it is clear and easy to use. We love that tasks are integrated everywhere which allows us to keep things moving forward for clients no matter where we are in the email application. We love that it can keep track of a ton of customized information for our company. Fantastic product.

Aspetti negativi:

We would like to see a feature to split threads. Sometimes gmail combines emails with the same subject line but are for different clients. We would like to see a feature that would allow us to split email conversation threads.

Jennifer
Director (USA)
Moda e articoli di abbigliamento, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Great Tool for Small Businesses

5,0 2 anni fa

Commenti: The starter account has helped us afford a CRM to help grow our business. There are so many great tools available in NetHunt for small businesses. There are still so many tools we haven't been able to use yet due to time/lack of staff that we look forward to trying as we grow!

Aspetti positivi:

Integration was pretty easy and using it is pretty straightforward. The best part is the Gmail integration. Having email templates setup and the emails automatically attaching to records has saved a lot of time and helped us track communications better.

Aspetti negativi:

Linking records - When we are in a contact we link it to a company record or prospect record. But when we go into the company, the contact isn't showing up. We have to then link it from that end too. Takes additional time, and if one of us forgets, then we don't see that we already have a point of contact when we open the account/prospect later

Spencer
Consultant & Instructor (Canada)
Servizi ai consumatori, Lavoratore autonomo
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

The Gmail-based CRM of your dreams

5,0 3 anni fa

Commenti: NetHunt allows me to use my established Google services to track my business deals, income, and more, with a customizable and easy to use pipeline + more.

Aspetti positivi:

Very impressed with just how easy it is to get NetHunt up and running and how seamless it is to manage your pipeline using Gmail as the backbone. In your Gmail or Google Calendar and want to link a message or calendar entry to a deal, contact, or company? Click on the handy little NetHunt logo icon and connect it right up to whatever it pertains to, in a few seconds, with no more than 2 or 3 clicks. It's customizable if you want it to be. Email templates, open tracking, and link click tracking for emails is the icing on the cake. It doesn't feel like a chore to keep NetHunt CRM updated - it just works.

Aspetti negativi:

Not a lot that I can say about NetHunt in terms of things I dislike or are negative so far. Every system has its quirks, strong points, and weak points - it's all about what you make of it.

Pascal
Pascal
CMO (Thailandia)
Utente LinkedIn Verificato
Software informatici, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Alternative considerate:

Excellent value for money with many features and unlimited contacts, and email sends!

5,0 2 anni fa

Aspetti positivi:

It seamlessly integrates with Gmail. It has unlimited contacts, and email sends so that we don't have to fear exploding cost.

Aspetti negativi:

What is missing is a website tracking cookie that allows you capture website browsing behavior and to trigger emails.

Nate
Nate
Business broker (Portorico)
Utente LinkedIn Verificato
Capitale di rischio e private equity, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Complete GMail CRM for brokers

5,0 3 anni fa

Commenti: The client success manager I have [SENSITIVE CONTENT] has been exceptional!

Aspetti positivi:

Ease of importing contacts, help from staff to verify import was successful and their suggestions on how to customize the folder and fields for optimal use.

Aspetti negativi:

I haven’t found an issue with it yet, still looking for a way to integrate a PDF esigning solution into it.

Petr
Petr
CIO (Cechia)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Good value if you mean it with CRM

5,0 2 anni fa

Commenti: So far so good... i like it can be adjusted to your needs as you can define your own structures.

Aspetti positivi:

I did research on several options and Nethunt provided the most features for a reasonable price.

Aspetti negativi:

LinkedIN integration is only in the highest tier package.

Andria
Co-Founder (USA)
Proprietà immobiliari, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

NetHunt to the Organizational Rescue!

5,0 2 anni fa

Aspetti positivi:

It’s easy to organize each company and vendor. It’s also easy to access those individual companies/vendors. I like that you can upload files and pin them to the top.

Aspetti negativi:

I dislike how large the icon is on the emails.

Igor
Founder (Georgia)
Salute, benessere e fitness, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great functionality

5,0 2 anni fa

Commenti: Good

Aspetti positivi:

- ip telephony integration- api access (fast responses)- messengers integrations

Aspetti negativi:

missing some features (api access for chats), stats for response time. Also chat bots would make sense.

Howard
Howard
Consultant (USA)
Utente LinkedIn Verificato
Servizi finanziari, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Incredibly Flexible CRM

5,0 5 anni fa

Commenti: Tech support over chat and email is fantastic. [SENSITIVE CONTENT HIDDEN] are extremely helpful and responsive. They take user suggestions seriously and accept constructive criticism graciously. The support pages are well written and useful. Honestly, I would say my chats have been more about learning curve and suggestions -- I haven't found any bugs or real disappointments. A quality team and product.

Aspetti positivi:

I am not in sales. Along with tracking my contacts, my use is more project/task based and file heavy (docs, spreadsheets, presentations). Most CRM's are "sales" focused, some are Contact focused, some Deal focused, some Opportunity focused (Salesforce), some perhaps trouble ticket focused. But this is way too narrow. I am in finance and a consultant, and I also have many other projects outside of "pure" work. A great CRM would be paradigm agnostic. You could customize it around Contacts, Files (a real differentiator for NetHunt), Deals, Projects, whatever you like. NetHunt easily allows you to do that: I am not in sales. Along with tracking my contacts, my use is more project/task based and file heavy (docs, spreadsheets, presentations). Most CRM's are "sales" focused, some are Contact focused, some Deal focused, some Opportunity focused (Salesforce), some perhaps trouble ticket focused. But this is way too narrow. I am in finance and a consultant, and I also have many other projects outside of "pure" work. A great CRM would be paradigm agnostic. You could customize it around Contacts, Files (a real differentiator for NetHunt), Deals, Projects, whatever you like. NetHunt easily allows you to do that: It easily allows creation of custom objects (Article, Song, Recipe) with custom fields including the ability to link a file (Word, Excel, photo, mp3 ...) with one click file launch. It is nothing-centric -- not tied to a pipeline paradigm or a contact paradigm At allows many to many object linking -- In NetHunt, I can open a Project and see it is linked to a Task due soon. Since that task is linked to the Contact Bob, I open Bob so I can start a call. I see that Bob is also linked to another task also due soon, so now I know to ask Bob about that one too. That task includes a spreadsheet I linked to it, so I open that File object and notice that it also links to Bob . Looks like I need to include Sally in our call ...... Now I am surfing my CRM like I surf the web. This is exactly how life really works -- it's organic, messy, interconnected. NetHunt gets it!

Aspetti negativi:

If you are mainly mobile focused, NetHunt may not be for you. The mobile app is not (yet) as strong as the desktop app. Still, it gets the job done and lives on my phone's home screen.

Utente Verificato
Utente LinkedIn Verificato
Automazione industriale, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Nethunt

4,0 3 anni fa

Commenti: Very positive

Aspetti positivi:

Gmail intergration ease of use, prompt service

Aspetti negativi:

Reports can be made more accessible and also the integration with gmail mobile app can be improved

Marcelo
CEO (Israele)
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Best CRM

5,0 2 anni fa

Commenti: I've been using it for two years and renewed my license.

Aspetti positivi:

The interaction with LinkedIn is something disruptive.

Aspetti negativi:

I have no complaints. It helps me a lot.

Chelsea
Senior Program Manager and Education Coordinator (USA)
Gestione formativa, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Make your life easier with NetHunt

5,0 2 anni fa

Commenti: It's honestly been great. Customer service and product help is always available.

Aspetti positivi:

NetHunt helps me to work more efficiently.

Aspetti negativi:

Sometimes the updates throw me and my team members for a "loop" and we have to figure out how to update accordingly. I think that the interface could be more user friendly and I think a project management component would be useful to support diverse client needs.

Grzegorz
Sales Manager - Telecommunications Operator (Polonia)
Telecomunicazioni, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

I definitely recommend it!

5,0 2 anni fa

Commenti: We are renewing the subscription for the third time. First of all, I am satisfied with the full integration with Google Workspace. Sales management is intuitive.

Aspetti positivi:

Possibility of any configuration of the service depending on the needs. What is important is that virtually all questions can be answered in HELP, and in case of any problems, we have online help at hand.

Aspetti negativi:

No minuses, CRM practically meets my expectations.

Allan
Allan
Sale Manager / Director (Nuova Zelanda)
Utente LinkedIn Verificato
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

NetHunt CRM is the best CRM I've used and enables our team to handle all CRM tasks with Gmail

5,0 7 anni fa

Commenti: Hours of time saved and making our teams workflow much simpler by not having to leave Gmail as often

Aspetti positivi:

All CRM tasks can be handled inside Gmail. The user interface is completely customisable and adding new fields to records is simple and efficient. Creating new records for any task (contacts, leads, service etc) is very simple and the customisable views are just so handy for a quick visual look at what is happening in your business. NetHunt CRM works quickly and it's integration with Zapier has literally saved us hours each week and made previously manual tasks completely automated.

Aspetti negativi:

The follow up reminder system, although functional, is a little basic in that (at the time of this review) you can only set up one reminder for a record or email at one time. It would be nice if you could have more than one follow up reminder per record or email and have these on a schedule. This of course can be done easily using Zapier but if you're not using a paid subscription to Zapier it will add another cost. This is a minor con though and with some discipline there are simple and effective workarounds

Jen
Executive Assistant (USA)
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

NetHunt Support is great!

5,0 3 anni fa

Aspetti positivi:

When I started looking at CRM’s, I searched YouTube for simple tutorials. I needed a CRM with integration to Gmail and LinkedIn, and the ability to manage heavy tasking and scheduling follow-ups. Vlad from the Success Team at NetHunt jumped right in to help with the transition and offer guidance. Without his help, I’d be stuck with endless hours of cleaning up my spreadsheet. Thank you, Vlad and the NetHunt Team for making this transition easier.

Aspetti negativi:

The thing I liked least was that there are a few integrations that aren't live yet, but the great news is that they are already in process. There's a lot of R&D here and when you bring something to their attention that you would like to see, they aren't shy about jumping on it and finding a solution to help in the meantime.

Jonathan
Sales Manager (USA)
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Seen many CRMs but this one had one thing that none of them had.

4,0 4 anni fa

Aspetti positivi:

What I liked most about this software was I could track all communication easily. Build my own parameters of importance and label accordingly. Easily have our team check progress and create tasks for one another. Automate marketing initiatives and keep things flowing. Being able to bounce back and forth between that and the inbox was probably my favorite part of this system as I live in my inbox and spend a lot of time there.

Aspetti negativi:

To be honest I found one or two things that I did not like. When a thread were to get back a certain number of comms. I think it was about 10 or 15 the system would not show me the new email in my inbox but would show me the new email in the thread in the client profile. Also a simpler way to build outreach initiatives. The system itself was great when customizing fields for contacts and companies but when it came time to build out an automated campaign I found the process to be daunting. Might be because I had no formal training with NetHunt but when you are in advertising finding time to do that is almost impossible.

Yanina
Yanina
Sales Assistant, CRM Manager (Ucraina)
Utente LinkedIn Verificato
Esternalizzazione/Delocalizzazione, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

A perfect system for sales

5,0 7 anni fa

Commenti: User-friendly interface, good support team.

Aspetti positivi:

NetHunt is designed with sales managers in mind and it shows. There are many things that make my sales process easier to manage and email integration is the primary one.

Aspetti negativi:

The app is near-perfect save for a few rough edges. For example, custom fields (while unlimited and rather robust) aren't that easy to set up once you see that you need one. Other than that, it's great!

Lindsay
Office Manager (USA)
Musei e istituzioni, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

NetHunt has greatly improved my team's efficiency and workflow!

5,0 2 anni fa

Commenti: I have been using NetHunt for less than 6 months, but my overall experience has been great and using it has made a vast improvement to my workflow.

Aspetti positivi:

NetHunt has helped us streamline and provide clarity for multiple-step sales processes between teams and coworkers. I like how customizable it is for us to create exactly the steps and fields we need for different projects and procedures and that any updates made by any team members can be viewed instantly. I also appreciate the integration with Google Workspace and that I can create custom tasks and reminders. This has greatly streamlined processes that were previously tracked over multiple different Google applications and enables all steps to be viewed in one place.

Aspetti negativi:

As of no, I have no complaints or issues with NetHunt.

Marin
Marin
Sales Pruduct Manager (Bosnia ed Erzegovina)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

My review

4,0 2 anni fa

Commenti: I'm using nethunt for CRM and tracking my sales. I'm glad they have integration with Linkedin, so I can get contacts from my connections and fill all spaces in the form with 2 clicks.

Aspetti positivi:

It's easy to use, and you can adapt very quickly

Aspetti negativi:

I would like to download reports, or if it's not possible, then to put last month, last 3 months, etc

Utente Verificato
Utente LinkedIn Verificato
Gestione delle risorse, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Better than a typical CRM

5,0 7 anni fa

Commenti: My company uses NetHunt for managing clients, inventory and keep a DB of locations. When we receive an order, it's easy to link together all of the above things for a complete view and easy access to all of the data.

Aspetti positivi:

Has a nice UI. Pretty simple to use. Offers more features than similarly-priced tools on the market.

Aspetti negativi:

Setting up and using followups is a clumsy experience. Would also like to see the option to rename follow-ups from their default email names.

Frederic
Co-founder (Canada)
Prodotti alimentari e bevande, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Good CRM

5,0 2 anni fa

Commenti: It is intuitive, quick, easy to learn and inside Gmail.

Aspetti positivi:

We have been looking for a CRM for 2 years and this one is really nice for our business. It is simple to learn and the best is that it integrate directly with Gmail.

Aspetti negativi:

There could be a bit more integration (p.e Klaviyo)