Recensioni su Linxup

Great vehicle tracking solution for low cost

Aspetti positivi:

Intuitive interface, uses Google Maps, easy to scale (and manage hundreds of vehicles).

Aspetti negativi:

Mobile apps need updated and occasionally have issues with speed limits in certain areas.

linxup works great

Commenti: linxup provides a great view of where my driver is throughout the day.

Aspetti positivi:

i like linxup because it provides good tracking and route review for my driver

Aspetti negativi:

cons are we are tied into a bunch of other stores and i can be hard to find my truck sometimes.

Do not use this company

Commenti: it is clear for reading other review that the product is poor quality and often breaks i will never be using this company again

Aspetti positivi:

nothing app glitches, and trackers regularly disassemble

Aspetti negativi:

This is one of the worse companies i have ever done business will I'm a turo host and had 11 trackers. the trackers would often not work, I reached out to [sensitive content hidden] multiple time to fix my broken trackers and I did not hear back from him. I requested to cancel services because the service was so bad and the trackers were often not working and [sensitive content hidden] said "I do understand where you are coming from here, but that is not an accurate statement, and even if it were, I have already reduced the early termination fees in half from what you owe based upon the contract. " [sensitive content hidden] insinuated that I was a liar, 1 of my cars was actually stolen, i have records of speaking to the police around the time I reach out to [sensitive content hidden] to replace the tracker that was in that car. there is way better options the Linxup, there system regularly does not work. you are unable to get a hold of customer support to replace the item or ask questions........ the also took 2600 out of my account without letting me know. reach out to me if you would like proof.do not do business with them here is [sensitive content hidden] said when I told him i did not authorize them taking my rent money out of my account " Technically, it was authorized to be over twice the amount that was charged" [sensitive content hidden] Email as proof that I spoke to him [sensitive content hidden]

Central Confinement Review - Linxup

Commenti: We have used Linxup for several years and we like it. We were able to price decline on our per unit price last year, and that is helpful. That makes Linxup even more competitive for us to keep, when we get good product for a good price. The service is lacking at times, but the overall product and service of Linxup is one that I would recommend.

Aspetti positivi:

I like how easy it is to use. It so easy to log in and see that it takes you directly to a map that show all of your vehicles, and with a quick list to see who may be offline. It also great to see who may need to vehicle maintenance with the check engine indicator online. The report are pretty easy to read and have been very helpful. A good product.

Aspetti negativi:

The support is what I have the most issue with in regards to Linxup. It really depends who you get on the phone. Some of the reps you speak to when a device loses a signal are great and quick, and don't try to keep you on the phone, but they want to solve your problem as quick as possible. However, the next time you call you could get a rep that acts like they are new and don't know what is really going on, which is strange to me how some representatives are so educated and others are not.

Cancelled Linxup over charges & alck of customer service

Commenti: Frustrating. No customer service - even after years of using them. Will never refund or adjust a billing - keep charging reagardless of working services or not. Money clearer more important. After cancelling - had a rep call and was going to take care of everything. However when we asked for credit and to cancel - got rude. Still cancelled.

Aspetti positivi:

The features are easy to use, as is the reporting.

Aspetti negativi:

had trackers that did not work and they could not get to work - refused to stop charging for them. Got a random call that they were updating our trackers as ours were outdated. they imemdiately cancelled our tracking - leaving us with 2-3 weeks of no service. Still charged us for that period. One tracker never worked - was defective - still charged us for that for 2-3 months. Finally cancelled, as you leave a message and no one ever calls back. Had to file with credit card to get the services stopped.

Unprofessional and Poor Quality

Commenti: Very bad customer service. Product does not work, push notifications are all wrong, maps and mileage are wrong. trucks send wrong info and the product does not do as they stated.

Aspetti positivi:

It is very bad and never works with no support at all!

Aspetti negativi:

Switch and bait. They send the product without a contract and then threaten you to keep their poor design. Admin does not care and money is their only object.

Honest Opinion

Commenti: At first, I felt like my sales rep genuinely cared about me as a customer. I was told things about their system and video recording that, honestly, sold me on their system. It wasn't until later that we began to realize that was just sales pitch and it was what we wanted to hear not the truth of the product. Had the sales rep been upfront and honest with me, it wouldn't have been an issue and it would have helped in our decision making process.

Aspetti positivi:

It was very easy to use and navigate everything.

Aspetti negativi:

We had quite a few issues with the GPS showing a truck at a particular area when in reality, the truck was 30 minutes in the opposite direction as where it was showing. We had issues with the cameras not recording properly.

rotten support, no managers to take care of problems

Commenti: they fail on every level, no support, high cost, failing equipment, and slow tracking.

Aspetti positivi:

not much, cost was higher then most. thought that would mean they would do a better job, NO ! they did not..

Aspetti negativi:

They charged my card on file with out my permission. then it has been over a month and i have still not got my money back, tracking units failed within 2 months of being installed. wanted to charge to replace them, only two months old. , units continued to drain the main battery on the vehicle they were installed.

poor customer service

Commenti: If you call in to purchase a new device, they will answer in 10 seconds. If you have an issue or would like to setup a new device, they will never answer. I have been trying to call for 5 days, also sending emails and leaving voicemails. No one has returned a single call. I spoke to one individual in another department but could barely hear him with his dogs barking nonstop in the background! Really dogs barking. This is shameful

Aspetti positivi:

Tracking works ok. but support for issues is horrible

Aspetti negativi:

If you call in to purchase a new device, they will answer in 10 seconds. If you have an issue or would like to setup a new device, they will never answer. I have been trying to call for 5 days, also sending emails and leaving voicemails. No one has returned a single call. I spoke to one individual in another department but could barely hear him with his dogs barking nonstop in the background! Really dogs barking. This is shameful

Aspetti negativi:

I have been using Linxup for two years, now I tried to cancel my service, nobody returns my call.the GPS signal shows not accurate locations

Valuable Part of My Operation

Commenti: The Linxup GPS Tracking reports speeding, fuel consumption and other careless driving and reports it daily so that I can immediately share with the driver for an immediate improvement.

Aspetti positivi:

Linxup tracking is an integral part of my operation. The information it provides is priceless when you're not able to be on the road. It helps to reign in careless behavior before it takes a toll on my bottom line.

Aspetti negativi:

One feature I wish it would provide would be an alert to my inbox when it is disconnected.

Linxup GPS Tracking

Commenti: My overall experience with Linxup GPS Tracking has only been an okay one. i think I will be changing companies once my contracts are up

Aspetti positivi:

What I like most about Linxup GPS Tracking is that I'm able to see where all my vehicles are at at any given moment right from my phone

Aspetti negativi:

What i like least about this software is that some of it is glitchey. I have to constantly reset the trackers so that they are online. this becomes very annoying.

Linxup Gps

Commenti: Linxup has been a handy device to track my fleet and dispatch for service calls as well remind me when i need oil changes and inspections on the fleet.

Aspetti positivi:

Software very useful for my needs as well as able to tell me about my drivers and vehicles

Aspetti negativi:

Dont like that i need to replace units because they go bad

Excellent program / system.

Commenti: I love it. If you don't have this program / system you need to get it.

Aspetti positivi:

The mapping is VERY accurate and the vehicle info it provides is excellent.

Aspetti negativi:

Nothing. I really like this program / system

Great product

Aspetti positivi:

We are able to track our vehicles and monitor driving performance from anywhere. Its easily installed in any vehicle.

Aspetti negativi:

I don't have any negatives to say about the product

Great Product

Commenti: We use Linxup for all of our fleet vehicles. The software, especially the mobile app helps not only with the location and routes of the vehicles but many of the other tools are very helpful. Warnings, notification of when a vehicle is used outside of hours, vehicle needs, etc. help with meeting our fleet needs. I recommend this product to others.

Aspetti positivi:

Notifications

Aspetti negativi:

Mobile App could be a little more user friendly when going from place to another in the app

Linxup review

Aspetti positivi:

I can track my crews which allows me to not have to call them to check where they are and also how much time is spent on any one job. I also like knowing if they are honest or not about where they have been during the day.

Aspetti negativi:

One time I checked vehicles and the map showed one to be in a lake about 30 miles away, in one of my fishing spots no less.That particular truck had never been in that area. The next day it was fine. The route replay map can get too jumbled if they have been to the same place multiple times during the day. This makes it hard to click on all the stopping points because they are stacked on top of each other. I did have a problem loading the page for a while but it turned out to be a google chrome issue. I reset chrome to initial settings and have not had a problem since.

Works well for us

Commenti: Keeping out team honest through monitoring their driving performance. We also use the software to reimburse them for mileage per diems.

Aspetti positivi:

This software is easy to use and comes in handy for tax time, calculating all the mileage is a breeze. It's also a great way to keep our drivers honest and safe by monitoring their speed, harsh braking, and rapid acceleration. Businesses need this software, and linx up does a great job.

Aspetti negativi:

that it's not free :-). Other than that, there's not much to complain about.

Great Product!

Commenti: Quality is great, it's easy to use, customer support is always friendly and helpful when we can and have a question! I love we can track our mechanics and wrecker drivers and know their locations at all times and know they are getting to our customers in a timely manner. We love the dispatching feature, its great to use and we don't have to hassle with calling them and having to write the dispatch down!

Aspetti positivi:

Dispatching feature

Aspetti negativi:

route playlist

Super easy

Commenti: Complete ease, tracking and scoring are a big advantage

Aspetti positivi:

A click on the app and I can track all my vehicles

Aspetti negativi:

I would like a list of stopping points, instead of looking at the map to achieve this, for down times.

Handy to have on board

Commenti: I am using the Asset Tracker on my boat to log position for insurance purposes. At some boat size and value, every insurance company wants to be able to track the boat in case it is stolen.

Aspetti positivi:

This software works well with the Linxup hardware on my boat to give me position information. The map that is created shows where the boat has been and gives me the time the boat batteries are switched on and then off at the end of the voyage.

Aspetti negativi:

The interface needs some work to make the menus more obvious. As will all software, once you are familiar with its operation, it becomes easier, but the learning curve is steeper than I would have liked and this might be an issue with less tech savvy people using the hardware.

Good enough

Commenti: Mostly it is all good but I have had trouble with a unit and the issue has not been fixed. They will not replace my unit even though it malfunctions.

Aspetti positivi:

It tracks good

Aspetti negativi:

Some issues with customer service

Love Linxup

Commenti: We have reduced gas usage and insurance premiums.

Aspetti positivi:

Easy to use and it is a great product to keep track of our fleet vehicles.

Aspetti negativi:

Can't think of anything. We are happy we chose Linxup

Owner/managing partner

Commenti: Very great

Aspetti positivi:

track equipment, assists greatly to invoice rental customer.

Aspetti negativi:

tracker dies when not in cellular service and device requires replacement

Trackers on Fleet

Commenti: Was using different company. Decided to try Linxup on the half of fleet that didn't have any. Liked them so much cancelled the other carrier and put Linxup in every vehicle in fleet.

Aspetti positivi:

Easy to use and install.