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Informazioni su Motadata ServiceOps
Una piattaforma che ricava informazioni in ambito aziendale mediante elaborazione in tempo reale, correlazione e visualizzazione intelligente dei dati IT.
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Filtra le recensioni (50)
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Filtra le recensioni (50)

Great tool to monitor networks.
Aspetti positivi:
ease of using and its dashboard features. very simple to discover elements and get realtime reports. Its linux based and has a very simple licensing model.
Aspetti negativi:
ease of using and its dashboard features. very simple to discover elements and get realtime reports. Its linux based and has a very simple licensing model.
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Log your Service
Commenti: Seamless Integration Capabilities: Users find that Motadata ServiceOps seamlessly integrates with other tools, enhancing workflow automation.
Aspetti positivi:
The platform offers robust features for data management and powerful analytics, enabling organizations to streamline their IT operations.
Aspetti negativi:
User-Friendly Interface: Users appreciate the user-friendly interface that makes navigation and interaction with the platform efficient.

Motadata EMS
Aspetti positivi:
Easy of use. GUI KPI for over all infrastructure.
Aspetti negativi:
Features and functionality needs to be improved a lot in comparison to similar offering for prominent software publisher.
Motadata Asset management
Aspetti positivi:
Motadata ServiceOps offers a user-friendly dashboard and detailed asset tracking for effective IT asset management. It also generates insightful reports to improve operational efficiency
Aspetti negativi:
difficult to install the Motadata Agent on MAC devices. Also, locating and deleting assets in the console
Enhancing IT Operations with Intelligent Automation
Commenti: Overall, Motadata ServiceOps is a robust and comprehensive ITSM solution that offers significant benefits through intelligent automation, AI capabilities, and a user-friendly interface. However, it also presents challenges in terms of initial setup complexity, performance issues, and cost considerations. Despite these drawbacks, its strengths in enhancing operational efficiency, proactive incident management, and collaboration make it a valuable tool for managing IT services effectively.
Aspetti positivi:
Workflow Automation: The platform leverages AI and intelligent automation to streamline workflows and reduce manual intervention. This includes automated ticket categorization, intelligent routing, and automated patch management, which significantly enhance operational efficiency and reduce human error.
Aspetti negativi:
The initial setup of Motadata ServiceOps can be complex and time-consuming, requiring a steep learning curve for new users. This can be challenging for organizations without dedicated IT staff or those with limited technical expertise.
Motadata ServiceOps
Aspetti positivi:
Easy to use, easy to download the daily reports, easy to customize the report.
Aspetti negativi:
There nothing that I dislike about motadata service.
Motadata ServiceOPs-ITSM
Commenti: Motadata ServiceOps is a robust ITSM solution. It is particularly valued for its automation capabilities, self-service portal, and detailed analytics.
Aspetti positivi:
User friendly, Customization, Scalability
Aspetti negativi:
Performance, Integration, Documentation and Support
ServiceOps is excellent, feature-rich, and an overall great product.
Aspetti positivi:
Efficient asset management helps track all IT assets and their details. It also makes handling tickets easy and reduces manual tasks with automated workflows also many customizable features.
Aspetti negativi:
Some features are hard to understand at first, and integrating with third-party software can be challenging.
Motadata - Service Desk Review
Aspetti positivi:
Supporting team, Prompt response, better solutions
Aspetti negativi:
Nothing to be mentioned as all the services were up to the mark
Good Product
Commenti: very good. we can recomand the same to other
Aspetti positivi:
Its very flexible to setup as per requirement.
Aspetti negativi:
Asset Management module. difficult to upload
Motadata ITSM and NPM for IT Solution and Management.
Commenti: Tool is good, easy deployment and cost effective comparable to peer tools.
Aspetti positivi:
ITSM and NPM integration and All details in single dashboard.
Aspetti negativi:
NPM and ITSM on different platform, needs to be on single platform.
Risposta di Motadata
12 mesi fa
Thank you so much for the kind words, Manish! We're thrilled you had a great experience with Motadata ServiceOps
A Comprehensive Analysis
Aspetti positivi:
1 Provide extensive monitoring capabilities for IT infrastructure, application and network 2.Customizable dashboards for real-time visibility into critical metrics 3Includes automation features for alerting. improving operational efficiency.
Aspetti negativi:
1. Some users find the initial setup and configuration process to be complex , requiring technical experties.
Motadata is Efficient Tool for IT Asset Management
Commenti: Some options in the Asset Management module are hard to access. Additional navigation or search is required to find certain features. Streamlining access could improve efficiency and save time.
Aspetti positivi:
Motadata ServiceOps simplifies IT asset management with real-time tracking, customizable dashboards, lifecycle management, and detailed reporting
Aspetti negativi:
The Mac agent installation could be more seamless with a default setup option to simplify deployment.
Yaskawa Motodata Service Ops
Commenti: I am very much happy with their service and support level. presales and technical department are very much supportive.
Aspetti positivi:
their excellent support and knowledge sharing of every option.
Aspetti negativi:
their excellent support and knowledge sharing of every options.
Motadata Asset management
Commenti: asset utilization and support performance. The built-in reporting tools
Aspetti positivi:
Asse management with RDP services keep a clear inventory of hardware and software,
Aspetti negativi:
Asse management with RDP services managing IT assets across departments. Motadata ServiceOps provides a centralized platform that helps us keep a clear inventory of hardware and software,
"Transform Service Operations with Motadata's Advanced ServiceOps Platform"
Aspetti positivi:
Intuitive Dashboards: User-friendly dashboards that present data clearly and facilitate quick decision-making.Integration: Seamless integration with existing IT systems and tools for enhanced functionality.
Aspetti negativi:
Complexity in Setup: Users may find the initial setup and configuration process to be somewhat complex or requiring a steep learning curve.
Motadata Review
Aspetti positivi:
Customization and tracking is very nice.
Aspetti negativi:
Application categorization is bit difficult.
Motadata ServiceOps
Aspetti positivi:
ticketing and asset managements and remote desktop
Commendable experience with Motadata ServiceOps
Aspetti positivi:
Ticket & asset management which is very crucial part of our state data centre project
Aspetti negativi:
Currently service Ops can have a feature of different dashboard with live monitoring of incident calls where it refreshes it self every 30 sec so as to meet our SLA .
Efficient and User Freindly
Aspetti positivi:
1.Real Time update. 2.Visual Appeal. 3.Interactive. 4.Clarity and Simplicity.
Aspetti negativi:
Process to close request which is time consuming and lengthy.
Risposta di Motadata
12 mesi fa
Thank you so much for the kind words, Santosh! We're thrilled you had a great experience with Motadata ServiceOps
Best Servicedesk tool for Mid Size organization
Commenti: We are really satisfied with motadata serviceops software and their support team. We are able to slash down the team effort by 40%.
Aspetti positivi:
Motadata serviceops is unified software that provides servicedesk/helpdesk, Asset management and patch management on single platform. User experience and performance of tool is way better than other vendor tool which we have evaluated. I took only 2 weeks for our agent to well verse with our software. Also, the multi channel service delivery is awesome with support of built in chatbot and chat software.
Aspetti negativi:
I think it would be better if they also include third party patching as part of patch management
Best tool that provides great informative dashboards about organization infrastructure
Commenti: best tool for knowing your organization infra health checks.
Aspetti positivi:
It is really has great dashboards that provides information about Network devices health, VMs Health. it is easy to use, easily deploy-able on Cloud.We can easily integrate with other softwares like JIRA, VMware, AWS, Oracle ..etc.
Aspetti negativi:
Really I don't have any negatives, But I think there is some room for improvement in training and documentation.

Ease at finger tips for IT Pros
Aspetti positivi:
Simplicity with full graphical view of organization.
Aspetti negativi:
Linux based, maybe a little complex, but it's easy once you set it up.
Motadata Service Ops Review
Aspetti positivi:
Short learning curve using the product. Intuitive UI and dashboard Customizable fields as needed by each EU and reports
Aspetti negativi:
Nothing I can think of that is not good about this product.
Amazing Product
Commenti: Amazing Product
Aspetti positivi:
Amazing Product to work with, it has all components for an Effective ITSM solutions
Aspetti negativi:
None at this time - The Product works just superb