Recensioni su GoReminders

Great product for the cost! Makes life so much easier and customer service is excellent .

Aspetti positivi:

No more reminder phone calls. Saves on staff time plus customers like receiving a text vs. phone call.

Aspetti negativi:

We thought it might not customize to our industry well but it's very flexible and did just fine. Features to describe the appointment and length are greatly appreciated.

Communication within small practices for the win

Commenti: Overall, it is an excellent experience. My clients have spoken positively about the ease of the system and appreciate the ability to communicate directly when tardy or rescheduling.

Aspetti positivi:

I appreciate the ease of setup most, but I also enjoy the increased communication with my clients when the schedule needs to be changed.

Aspetti negativi:

Inability to send authorization requests for text messaging.

Thank YOU!!

Commenti: Fast, quick, accurate, and communcative. We are happy we use GoReminders

Aspetti positivi:

The communication and easy scheduling for our clients

Aspetti negativi:

Nothing! It does all the functions we need it to do

Works

Aspetti positivi:

Daily use for appointment reminders. Enter name and phone number and receive email confirmation.

Aspetti negativi:

The appointment date should go to the next weekday.

The Great Reminder

Commenti: I really enjoy this app, as do my clients. My clients state that they would probably miss most of their appointments if it weren't for GoReminders.

Aspetti positivi:

I like the fact that I can schedule my clients for weeks or months at a time and GoReminders will send a reminder each week without me having to enter the appointment in every week.

Aspetti negativi:

I don't like the fact that I have to have a number to put a clients name in. Not all of my clients have phone numbers and I end up forgetting to put them on my other calendar therefore, I have I forget I have a client coming at a certain time. I wish there was a place holder for those who do not have phones so at least I will be reminded I have a client coming.

Makes scheduling super easy!

Aspetti positivi:

This feature has made scheduling with clients so very convenient. The auto reminders to clients is huge plus!

Aspetti negativi:

No cons for us. The system is very user friendly.

GoReminders for the Win!

Commenti: It’s been pleasant really. It’s been quite awhile since I started using GoReminders but I don’t see myself stopping any time soon.

Aspetti positivi:

I liked how the rate of cancellations and requests to reschedule went down.

Aspetti negativi:

I hope to one day be able to send a reminder to more than one client phone number and email at once.

Great Company

Commenti: I have been with GoReminders for years and They have always delivered. I love the fact they keep adding more services.

Aspetti positivi:

Simple to use and they continue to improve and expand the services. Also, you get to talk to a human when you contact them.

Aspetti negativi:

If I had to pick something, I'll go with cost

GoReminders is part of our daily work.

Commenti: It is easy to use and customize to my office's needs and the use has been an important part to our daily operations.

Aspetti positivi:

The reminders to clients have reduced the amount of missed appointments by clients.

Aspetti negativi:

The text messaging is a little unwieldy since it is in only in a web browser or the app.

GoReminders has been amazing for my business

Commenti: Overall my experience with GoReminders has been nothing but amazing. It has helped decrease my no show appointments almost 100% and has helped keep me on track so I'm not accidentally double booking myself. Its user friendly and been great.

Aspetti positivi:

Go reminders is amazing! I love that is gives my clients message reminders and is easy to track my clients appointments

Aspetti negativi:

Theres really nothing I can think of as a negative with my Goreminder service.

Really good bang for your buck!

Aspetti positivi:

Customer service at GoReminders is top notch. I also like how user friendly it is, both with the initial setup and in regular use.

Aspetti negativi:

From what I can tell, it doesn't send a notification of cancellation. Also, I have one client who never gets notifications and I can't figure out how or why. Finally, I would love it if the services I offer were color coded, ie red for Zoom meetings and green for in person, etc.

Using GoReminders

Commenti: Extremely positive, our whole booking system relies on this product

Aspetti positivi:

Extremely easy to setup and use, functional and heaps of features

Aspetti negativi:

As we are in Australia it can sometimes take a while to get a response for any issues

GoReminders helped us reduce our No-show rate and communicate easily with our patients

Commenti: GoReminders has helped us to reduce our No-Shows and increase our rebooking rates. All our patients love the appointment reminders. We also use GoReminders to contact people who have missed appointments or need to reschedule and it's a super easy way to communicate and get those patients back on our books. We've been using it so long now its like second nature. Customer service is always really great, they even implemented a number of requests/suggests we had - which we thought was super :)

Aspetti positivi:

We've been using GoReminders for a while and found it very easy to use and set up. GoReminders is very flexible allowing us to create own messages and sequences. You can also easily go into calendar and update any appointments.

Aspetti negativi:

Unfortunately it does not integrate with our CRM which is more of an issue with the CRM than with GoReminders. The only thing we really have a complaint about is that if you are set up to send a sequence of reminders, it will only stop sending reminders if patients/customers/clients respond with R or Reschedule. However, its easy enough to go change the appointments or stop reminders in the calendar.

Fewer no-shows and late clients

Commenti: Customer service is quick to respond to any questions

Aspetti positivi:

SMS & Email reminders have cut back on scheduling issues while educating clients to our protocol. I also like the global messeging to all clients when we have information to get to them quickly.

Aspetti negativi:

I do not use the booking portion of the software, we're a kennel and require specifics that GoReminder doesn't have

Made my office time more efficient.

Commenti: This product has made my clients more reliable to show for their appointments. I recommend this to anyone who has a busy schedule and in need of reminders.

Aspetti positivi:

The program has many features others do not. Personalized messages sent as reminders. Automatic weekly appointments and reminders. With Go reminder it is easy for me to notify my clients if I will be out of the office and need to reschedule. Saves time when I have to be out of the office unexpectedly.

Aspetti negativi:

The frequency of appointments needs more options. For example, an option to set appointments for 3 times a month.

I couldn't do business sanely without GfoReminders

Commenti: I have never had a bad experience. Customer service team is always very quick to reply to any concerns or questions. I have been very please and have thoughts on switcing,

Aspetti positivi:

I like the ease of scheduling. My favorite feature is that the client responds through text to confirm, reschedule and cancel. We can in turn, through the app phone number reply and correspond without them having our personal number.

Aspetti negativi:

I am not sure. I like everything and don't have anything to compare it to

GOReminders

Commenti: Been using this system for about 8 years now and the customer service has been nothing short of stellar. Goreminders is very easy to use.

Aspetti positivi:

Easy and intuitive for newcomers and it saves me a ton of time!

Aspetti negativi:

Wish I could add pictures to my messages. But i CAN add a link to my website, that works : )

Since we started using GoReminders our volunteers remember to show up for their scheduled shifts.

Commenti: Eliminated the need for store managers to call their scheduled volunteers to make sure they remembered to come. If we can keep our thrift shop open, we make more sales which increases the donation we make to the agency we support, so everyone wins!

Aspetti positivi:

We use GoReminders to remind about 50 volunteers a week of their scheduled shifts at our nonprofit thrift shop, and it has eliminated our problem with no-shows which led to our inability to open the store for our customers. GoReminders is very easy to use, and it takes me about 20 minutes to set up an entire month's reminders. If someone's schedule changes during the month, and I need to edit which volunteer will be on a shift, it takes only seconds to make the change in GoReminders. All of the volunteers have expressed their thanks for this notification (we chose 2 days before) so they don't miss their shifts and can find a sub if needed.

Aspetti negativi:

I can't think of anything about it that is disagreeable. It's easy to use, takes little time, and has helped us keep our shop open every day.

Perfect for our Small Family Business

Commenti: I absolutely love it. Super easy to set up and start using. And has helped our little family owed shop keep up with other businesses by being able to keep our customers informed via text message.

Aspetti positivi:

When scheduling appointments weeks ahead I love that I can text a conformation with the date and time and no longer have to remember to call my customers with a reminder. I also love that I can text them through the GoReminders platform instead of my employees having to use their personal cell phone numbers.

Aspetti negativi:

I wish I could schedule some appointments over the course of days instead of hours. Most of the jobs we work on are in our shop for 2-3 days

Simple Reminder Website

Commenti: I love reminder sites and appointment sites. I also love this type of software. If someone is looking for a quick site or software to quickly set up appointments this is it. If they are looking for something advanced they may be a bit disappointed. This helped me get my jobs done and help me figure out what to do for each client. I was able to put information in the appointment setup tab area.

Aspetti positivi:

I can create a new appointment for my clients with no hassle. I love how I have the option to put the phone number of the client or I can put the email address of the client. I also love how the calendar is exactly in the area it needs to be when I am setting up an appointment for a client. It’s not confusing to figure it out and you get great deals with this service. I love how I can set reminder templates and I don’t have to keep going back to create new ones. I also love how the customer service chat is constantly available and you can contact someone quickly to help you. There is also an area which makes things easier to put together. There is an area where you can customize the customer's name and you can input it without an issue.

Aspetti negativi:

I dislike how every single time I log in. There are chat buttons popping up and memos. I know they are trying to show that they care, but it can be a bit annoying. I don't like it. I wish it was smaller or at the bottom. Also, I wish the deals were better. They are okay, but this is a good program. It needs better deals.

Realtor who uses GoReminders

Commenti: I have used GoReminders for over five years. My clients like the one-hour reminder before their appointment. It helps them not to forget where we are meeting for a showing or closing.

Aspetti positivi:

It keeps me on track with my appointments. I don't have to wait for a call back from a client to confirm an appointment; they can text to confirm or reschedule. As a Realtor, I have had fewer "no-shows" using GoReminders.

Aspetti negativi:

I have not had any negative experiences using GoReminders.

Time Saver

Commenti: Overall, I would recommend this program for those with busy schedules that was the ease of sending reminders that need confirmations prior to securing the date and time. My clients appreciate the reminders and not taking up much of their time to do so.

Aspetti positivi:

GoReminders saves me and the consumer time spent on phone calls. In this modern society, text and email can verify appointments quickly and efficiently without interrupting someone's day. It is easy to use and the ability to create multiple templates is very nice.

Aspetti negativi:

My suggestion for this software would be an option to cancel appointment. As of now, the options are to reschedule to Confirm. To reschedule, I have to reach out to the client who may have just wanted to cancel and now we play phone tag wasting valuable time. I also have come across clients that wish to hold conversations through the text system and it isn't as easy to reply back to them. I have to open a new text to respond in stead of having that option when they leave comments.

Pays for itself!

Commenti: I’ve been a very happy customer for several years! The service pays for itself by eliminating no show appointments. I will happily continue to use GoReminders! Very affordable and does exactly what I need with ease.

Aspetti positivi:

It reminds my customers of their upcoming appointment which eliminates no shows and saves me money!

Aspetti negativi:

Once in awhile a customer won’t receive their reminder which is most likely due to the cell service carrier.

Best we have used

Commenti: It’s ok

Aspetti positivi:

I like all the basic features I wish they would add a few things

Aspetti negativi:

I can not assign each person a color so you can see at a glance, also I wish each person ad there own login, so I can see who books or does anything. I wish when ppl need to rebook it would send a text asking them when they would like to rebook.

excellent product

Commenti: Our cancellations and 'no show' appointments have been significantly reduced.

Aspetti positivi:

We have found it easy to use the program after the initial setup

Aspetti negativi:

Some of our consumers don't like getting two reminders. It would be nice if we could choose how many reminders each of the consumers get.