Recensioni su ClockShark

Informazioni su ClockShark

ClockShark è il software leader per il monitoraggio e la pianificazione dei tempi per imprese edili locali, servizi esterni e franchising.

Ulteriori informazioni su ClockShark

Aspetti positivi:

I love that it integrates with Quickbooks and can track time to the minute.

Aspetti negativi:

Cant adjust pay rate between tasks // keeps showing us the wrong time zone , we are eastern and i believe it puts us in as central or western.

Valutazioni di ClockShark

Punteggio medio

Facilità d'uso
4,7
Servizio clienti
4,9
Caratteristiche
4,6
Rapporto qualità-prezzo
4,7

Lo consiglieresti?

9,1/10

ClockShark ha una valutazione complessiva di 4,7 stelle su 5, calcolata sulla base di 1.861 recensioni degli utenti di Capterra.

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Filtra le recensioni (1.861)

Carla
Bookkeeper
Utente LinkedIn Verificato
Contabilità, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Well Thought Out Product

5,0 9 mesi fa
Sottotitoli in italiano disponibili nel lettore video
Lorenzo
Lorenzo
Sales and Marketing Strategist (Italia)
Utente LinkedIn Verificato
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Not bad!

3,0 anno scorso

Commenti: L'esperienza complessiva non è stata male. Il prezzo è buono e ha un ottimo servizio clienti. Sono disposti ad apportare modifiche e a mantenere in continua evoluzione il prodotto per andare incontro alle esigenze dei loro clienti.

Aspetti positivi:

Oltre ad un fantastico ed utilissimo servizio clienti, il team si preoccupa davvero del feedback e dei suggerimenti che ricevono e fa del proprio meglio per implementare il più possibile. La semplicità di utilizzo per l'utente è ottima.

Aspetti negativi:

Riguardare un po' tutto il discorso tariffe e fatturazione, un po' macchinoso e non semplice

Heather
Heather
Senior Research Associate (USA)
Utente LinkedIn Verificato
Agricoltura, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Fantastic Application!

5,0 3 anni fa

Commenti: We moved from a complicated spreadsheet and paper timesheets to this system and it has been a fantastic overhaul. We are saving time and coordination efforts already just by using the clock in / out feature. Here this week we will be moving forward with the scheduling feature as well.

Aspetti positivi:

The software is very easy to use. The tutorial for mobile use is great and all of our employees have been able to adjust very easily. The scheduling aspect is top tier (we did a LOT of research on you and your competitors.)

Aspetti negativi:

It would be great if there was a way for each employee to flag time issues that wasn't just a note, like a push notification. Also, we would love it if you had a mass messaging option (but I've heard you are working on it!)

Risposta di ClockShark

3 anni fa

Hello Heather, Thank you for your 5-star review! Glad to hear that ClockShark is easy for you and your employees to use. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.

Jarmo
Coordination Design in Global Project (Finlandia)
Cantieristica, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

An Easy and Effective Time Tracking Solution

5,0 4 mesi fa

Commenti: Overall, I'm very pleased with ClockShark. It's easy to use, effective, and the reporting is great. The only downside is the price, but if you can afford it, I highly recommend this time tracking solution.

Aspetti positivi:

I've been using ClockShark for the past few months and absolutely love it! It's incredibly easy to use, and the interface is intuitive and user-friendly. It's also incredibly effective for tracking employee time, allowing you to see exactly when people came and went. The reporting is great and I have no trouble staying on top of hours and scheduling.

Aspetti negativi:

The only downside I've found so far with ClockShark is the price. It can be a bit expensive for small businesses with limited budgets.

Devendra Kumar
Devendra Kumar
Manager (India)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

"Revolutionize Your Employee Time tracking with ClockShark Software:A Game-Changer for Your Business

4,0 2 mesi fa

Commenti: In my experience with ClockShark, it has proven to be a popular and efficient time-tracking software for companies that employ remote or mobile workers. The platform is equipped with a wide range of features such as clock-in and out, scheduling, time tracking, and project management tools that are very useful for managers. Additionally, ClockShark can be easily integrated with popular payroll and accounting software like QuickBooks, ADP, and Gusto. Users have reported a positive experience with the user-friendly interface, video tutorials, and knowledge base. However, some users have had challenges with the mobile app's GPS tracking and syncing data. The software also lacks invoicing capabilities, which may be an issue for some businesses. Despite these limitations, ClockShark remains a widely used and effective time-tracking software.

Aspetti positivi:

I can attest to the numerous impactful features that make it a popular choice. The mobile time tracking feature is particularly useful, allowing employees to track their time on the go using their mobile devices. I also appreciate the real-time reporting feature, which enables managers to access up-to-date information on employee time and attendance. Additionally, the vacation/leave tracking feature helps me manage employee time off requests and ensures adequate staffing.What I find most impressive are the product's user-friendly interface and straightforward navigation. ClockShark also provides excellent customer support, with responsive and helpful representatives available to assist with any questions or issues.Integration with existing business processes can vary depending on organizational needs. Nevertheless, ClockShark offers several integrations with popular software platforms like QuickBooks and ADP, which helps to streamline workflows and reduce data entry time.Overall, ClockShark is a comprehensive and dependable time-tracking solution that caters to businesses of all sizes.

Aspetti negativi:

In my experience, some common issues with ClockShark include difficulty with the mobile app, especially when it comes to GPS tracking and syncing data. The integration process can also be challenging, particularly with custom data mappings. Moreover, some users have reported that the software lacks invoicing capabilities, which can be a disadvantage for some businesses.

Justin
Marketing Coordinator (Belize)
Industria alberghiera, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Effortless Workforce Management - Hospitality Industry

3,0 2 settimane fa Nuova

Commenti: ClockShark has revolutionized our workforce management in the hospitality industry. The seamless integration of scheduling, time tracking, and payroll processing has made our lives significantly easier. With ClockShark, we can effortlessly create and adjust schedules, track time accurately, and streamline payroll, all within one intuitive and enjoyable service.Our team members have embraced ClockShark with enthusiasm. Its user-friendly interface and fun design have made scheduling a delightful task. Whether it's quickly adjusting a shift or sharing the latest schedule updates, ClockShark simplifies the process and ensures everyone is on the same page.ClockShark's benefits extend beyond scheduling and time tracking. It empowers our administration by providing comprehensive reporting, enabling us to analyze labor costs, project budgets, and employee productivity. This insight helps us make data-driven decisions to optimize operations and enhance overall efficiency.In conclusion, ClockShark is a must-have tool for hospitality administrations seeking to streamline workforce management. Its intuitive interface, combined with its comprehensive features, simplifies scheduling, enhances time tracking accuracy, and expedites payroll processing. With ClockShark, our administration runs smoothly, ensuring our team members are scheduled effectively, and their hard work is accurately compensated.

Aspetti positivi:

Easy Schedule Sharing and Management: ClockShark makes scheduling a breeze. With its user-friendly interface, we can effortlessly create, adjust, and share schedules with our team. The ability to quickly accommodate employee requests and last-minute changes has saved us valuable time and reduced scheduling conflicts.Accurate Time Tracking: ClockShark's mobile time tracking feature, coupled with GPS location tracking, ensures precise tracking of our employees' work hours, even for those on the move. This accuracy has helped us improve payroll accuracy, eliminate discrepancies, and ensure fair compensation for our hardworking team members.Seamless Payroll Processing: ClockShark streamlines our payroll processes, saving us hours of manual calculations and paperwork. The software automatically calculates work hours, overtime, and job-specific rates, providing us with accurate data for smooth payroll processing. Integrations with popular payroll systems further enhance efficiency.

Aspetti negativi:

Learning Curve for Advanced Features: While ClockShark's basic features are easy to grasp, some of the more advanced functionalities may require a bit of learning and exploration. However, ClockShark's customer support team has been responsive and helpful whenever we've needed guidance.Limited Customization Options: ClockShark offers a range of useful features, but some users might find the customization options slightly limited. However, the software's core functionalities cover the essential needs of most hospitality administrations effectively.

Risposta di ClockShark

settimana scorsa

Hi Justin, thank you so much for thoroughly reviewing our product! Our development team is working hard to make ClockShark even more user-friendly and customizable. We are happy to hear that the other aspects of the product have been working well for your business.

Andualem
Researcher (Taiwan)
Biotecnologie, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Efficient Time Tracking Made Easy

4,0 3 mesi fa

Commenti: I had a experience using ClockShark software for my small business. It was easy to set up and use, and I appreciated the range of features it offered. The mobile app was especially useful for tracking time while out of the office.

Aspetti positivi:

1.User-friendly interface makes it easy to navigate and use2.Offers a wide range of features, including time tracking, scheduling, and reporting3.Integrates with popular payroll and accounting software, such as QuickBooks and ADP4.Offers mobile app for on-the-go time tracking5.Excellent customer support with helpful resources and quick response times

Aspetti negativi:

1.Limited customization options for reports and invoices2.No automatic overtime calculation feature3.Can be slightly more expensive compared to other time tracking software options

Risposta di ClockShark

2 mesi fa

Hi, thanks so much for your review! ClockShark does offer automatic overtime calculation! Please contact our customer support team at [email protected] so our team can walk you through the setup. As for the customization of reports and invoices, we'd love to know what options we can add in order to make them more useful for your business. Please provide this feedback to our customer support team and they can make sure it is seen by our development team as well!

Moises
Stationary Engineer (USA)
Ingegneria meccanica o industriale, 10.000+ dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Mastering Employee Scheduling with ClockShark: A Game Changer

5,0 mese scorso Nuova

Commenti: The ability to integrate ClockShark with other software tools, such as QuickBooks, has streamlined my workflow and made managing payroll and invoicing much simpler. The ClockShark mobile app is another added bonus. It allows employees to clock in and out, view their schedules, and request time off right from their smartphones, making it easy for them to stay connected and informed.

Aspetti positivi:

ClockShark has been a game changer in how I manage employee scheduling. The software's user-friendly interface, automation features, real-time communication, and time tracking capabilities have not only saved me time and reduced errors, but also improved employee satisfaction. The integration with other software and the mobile app have further streamlined my workflow, making ClockShark an essential tool in my management toolkit. I highly recommend ClockShark to anyone seeking to improve their employee scheduling process.

Aspetti negativi:

None that I have seen. I am very happy with the results so far

Dragan
director (Serbia)
Quotidiani, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Professional manager for work hours

5,0 2 mesi fa Nuova

Commenti: The ClockShark will help you organize shifts and make reports way easier to manage.

Aspetti positivi:

Easy to use, saves times and money. Also, the customer service is there all the way.

Aspetti negativi:

Sometimes it bugs. Also, there is a room for other improvements, such as reports for changed shifts.

najmus saqib
najmus saqib
Relationship Executive (India)
Utente LinkedIn Verificato
Servizi bancari, 5.001-10.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Review about ClockShark

5,0 2 mesi fa Nuova

Aspetti positivi:

I am an proprietor of a small business and a small team to handle. I can easy track and make record of early morning sign in and signout of employees. If my teammate goes out with a delivery i can track his location in real time. HR management can also be done using this app. In addition to this it records all the past payslips thus easy to manage increments etc

Aspetti negativi:

Developers should come up with the updates frequently.

Alberto
General Manager (USA)
Industria edilizia, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Excellent Payroll clock

5,0 2 mesi fa

Commenti: The program has helped in the management and recording of time for employees in job site. One of the best feature is the GPS and Geofencing. Also the ease for employees to change jobs and tasks as they move from job to another.

Aspetti positivi:

Very easy to use at management level and also to employees at job site.

Aspetti negativi:

Would love to see an option to do and pay payroll in the program

Margarita
Human Resources and Payroll (USA)
Trasporti/Trasporto merci/Ferrovie, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Clockshark is easy to use

5,0 4 settimane fa Nuova

Aspetti positivi:

Processes are easy to use. I love a company with good customer service. I feel that the CSR is the face of the company and Clockshark CS team is superb. Keep up the good job.

Aspetti negativi:

I do not have enogh exp yet, ask me in six months.

Keri
Operations Manager (USA)
Industria edilizia, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

What a Difference!

5,0 3 anni fa

Commenti: We're getting a much better overall picture of the time used. I began seeing a general pattern in travel times to and from the jobs. Time going to a job was consistently longer than coming home. Turns out they were stopping to pick up parts along the way. While one guy went into the supply house, three more were sitting in the truck. Processes were put in place to eliminate the need for the stop.

Aspetti positivi:

Simple setup, easy to use by crew and for me the best part is that it actually calculates the overtime.

Aspetti negativi:

As a construction company, we often use multiple rates for the same guy. First of all, they all make different rates depending on their skills and time with the company. Second, they make less to ride in the truck than they do when they're onsite. It would be awesome if this could somehow be factored in.

Risposta di ClockShark

3 anni fa

Hello Keri, Thank you for the 5-star review! So glad to hear that ClockShark is easy for you and your team to use. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.

Ronny
IT (USA)
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

If you have anything more than 5 employees, you need ClockShark.

5,0 2 anni fa

Commenti: If you're going to ClockShark from a manual timesheet method, you don't realize how much you can truly save by going to ClockShark. Our favorite part of ClockShark is their team. They are VERY awesome to work with - You have NO idea how important they are to us not just from a technical standpoint, but from the standpoint of making our lives easier all around. They have yet to cease to amaze us in their customer service skills, down-to-earth attitudes, and technical skills. [insert Wayne and Garth bowing and saying "we're not worthy! we're not worthy"]

Aspetti positivi:

We've had other systems in the past. While they were great, ClockShark was the most affordable with the most features and support. Their team has never let us down. Additionally, they made the setup effortless.

Aspetti negativi:

The billing of ClockShark is just a little bit confusing when you're adding/removing employees from the system within a given year. It would me nice to show which users were added/removed when showing changes in billing. The use and need of an email address from each employee is limiting whereas if we needed to hire contract workers and log their hours, they would need to have an email address for logging in. This makes it difficult if you have the same person working for two companies using ClockShark.

Nicole
Controller (USA)
Industria edilizia, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Great Program and Easy to Use

5,0 anno scorso

Aspetti positivi:

We really like how easy it is for our employees to use ClockShark. The mobile app is simple and user friendly for an employee and manager. We switched from an app that was very difficult for managers to use, and now they are thrilled at the usability of this app. I also really enjoy how easy it is to process payroll. The time off requests features were able to fit our needs perfectly, which is where our other app also fell short. We really like the notifications for clocking in/out, as well as alerts when there is missing time.

Aspetti negativi:

I wish that the time was shown in quarter hours instead of hours and minutes. I chose rounding to the quarter hour for times; however, all times are shown in hours and minutes which means I have to translate that. Also, I wish that the timesheet showed cumulative hours in real time, just so we could keep up wi6th hours as they are being worked, instead of waiting until the end of the day.

Jessica
Office Clerk (USA)
Industria edilizia, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Best Software for Any Company!

5,0 3 anni fa

Commenti: This solved my time tracking issues with my staff, its easy to use and very efficient. Scheduling jobs has also been easy and great using this software.

Aspetti positivi:

The product is easy to use and has multi purpose features for customizing your needs. I love the hour to minute time tracking as other apps I've used has decimals to minutes that confuse my staff. Additionally I love that you are able to add pictures along with clock in/out, helps greatly with tracking and record keeping.

Aspetti negativi:

There is nothing I don't like about this software, its amazing!

Risposta di ClockShark

3 anni fa

Hi Jessica, Thanks for the 5/5 star review! So glad to hear that you are enjoying the many features that ClockShark has to offer, such as the GPSTrak Feature. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.

Sean
Owner (USA)
Industria edilizia, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Ease of use at an easy price

4,0 3 anni fa

Aspetti positivi:

I was trying to keep track of time for everyone with paper time sheets or emails--which, often fell to a low priority and daily tasks and actual time weren't be accounted for. In looking at various time tracking apps, I actually stumbled across ClockShark. Right from the beginning, it was intuitive and user friendly, and it was easy to add jobs and tasks on the fly from my phone, which then populated those tasks as something to choose on ANY job, which is super useful as a renovation contractor. Being a small company, I wear many hats in the office and on job sites--I do it all and do not have ANY office staff other than myself. Having a program that was so quick and easy to implement, as well as easy to manage daily as needed without spending a lot of time on the task, has made my life exceedingly less difficult.

Aspetti negativi:

I probably don't use the software to the fullest extent, so I am sure there is something that may come up later--but right now, adding users is a bit more of a pain than I would like.. but even then, that's pretty easy.

Risposta di ClockShark

3 anni fa

Hello Sean, Thank you for the review! We are happy to hear that ClockShark took some of the stress away that you have as a small business owner. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.

James
CFO (USA)
Industria edilizia, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Honest review from somewhat new user

4,0 2 anni fa

Aspetti positivi:

It is very user friendly and connects with Sage 100 contractor through the Ryvit connector. It is also cheaper than other options and they don't try to sell you on HR or other functions really. All about time tracking and hours reporting.

Aspetti negativi:

There are some features that could be better. For example, scheduling I would like to see the availability to only pick cost codes that are in the budget. Similarly, when switching cost codes administratively for a field employee that picked the wrong one, I'd like to see only the budgeted cost codes. Lastly, there should be a way to remove inactive cost codes. We have a ton that are no longer used and I want to remove them from CS entirely.

Erin
Human Resources Manager (USA)
Ospedali e sistemi sanitari, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Clock Shark has been a very positive and useful asset to our agency. The GPS function is aces!

5,0 6 anni fa

Commenti: Clock Shark allows the employees within my agency to clock in and out for their shifts easily and with a GPS time stamp that assists the Admin users to do audits on the employees. As an HR Manager the 'Reports' function within Clock Shark for Admin users is super beneficial in assisting me to complete both my bi-weekly and monthly payroll as it allows me to input a custom range of dates to pull up reports. Being able to select which employees and which dates I need reports on saves time and headaches as I am easily able to complete my Payroll in an hour compared to 6 hours when our agency used written time sheets.

Aspetti positivi:

I like the GPS function so that our supervisors can keep track of where and when employees are clocking in and out from their shifts. This feature has helped us in solving more time theft instances than I'm happy to admit. As the HR Manager, I also love the 'Reports' feature. This makes my Payroll day so much easier.

Aspetti negativi:

There are some features of Clock Shark that I wish were different. These features do not hinder my ability to complete my job so I don't wish to complain about them. For the sake of this review I will list just 1 feature I wish was different (to be fair I have never told the Clock Shark Admin about my frustrations so they can't fix what they don't know). The feature I do not like or wish was different is the 'Notes" section within each punch. It needs to allow for more room to write as we use ours to list our daily tasks at the end of each shift before clocking out and I run out of character room each day. I would also like a feature to differentiate the text bubbles on the time sheets from our task lists and actual punches that need to be fixed for employees. Maybe a different color? It's time-consuming to go in and look at every employee's text bubbles just to find punches that need to be fixed within all of the daily task lists.

Jason
Area Manager (Canada)
Settore petrolifero ed energetico, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

The Game Changing App

4,0 3 anni fa

Commenti: It has been a game changer. And I dont say this lightly. To be quick view 2-3 weeks ago, on a certain employee or job, is so useful. Also the vacation requests feature is so practical for me. I was struggling to keep it all straight - who/when/how many days requested. That was a task!! Now once approved, I can look ahead at approved vacation requests and take into account when scheduling. Also, its keeps both parties honest. If there wasn't a vacation request sent, then the employee didnt "ask" for the time off and it makes less awkward when you get a conflict related to that time off request.

Aspetti positivi:

Being able to track/record the hours worked by each of my employees has been a great tool. And in different task categories is also useful as it relates to different parts of the invoice process with my customers. Now I dont have to text/email every time I am uncertain about something during their work day. (ex. How many hours on this job, how many hours doing this task, how many hours spent driving between jobs, etc etc)

Aspetti negativi:

I have been inquiring if the development team could come out with some kind of trackable unit. In our case, I'd like the crew lead to be able to enter km for each job and maybe a total for the day. Then I can know what to bill to the client and I'd know what the employee gets compensated for. I just used mileage as an example. It could be supplies used or whatever - to suit whatever the vendor uses for materials, etc. For the interim, my crew leads just enter comments. However, this doesnt transfer over to the timesheet summaries. So it creates a little more work on the management side.

Risposta di ClockShark

2 anni fa

Hi Jason! This is great news! We really appreciate your positive, thorough review! By the sounds of it, you will really love the conversations feature we just released! I'm really happy to hear that ClockShark is helping with so many aspects of your business and we appreciate your feedback! Thank you again!

Angela
Operations & Compliance Specialist (USA)
Settore petrolifero ed energetico, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

ClockShark = Time Saved

5,0 2 anni fa

Commenti: Because ClockShark handles all aspects of time sheets and PTO requests, I have gained hours of productivity on the job. Employees can see their own information, such as PTO used, how many hours they still have available, how much time they've clocked for the week, etc. It gives them the power to look at their personal data to answer any questions they may have about time worked or taken. Managers can approve time sheets and PTO requests much more quickly and efficiently, allowing them to move on to other tasks. Aside from all the wonderful time-saving features of ClockShark...my favorite part is the incredible customer service. Every question is answered quickly, pleasantly, professionally, and correctly. Other businesses would do well to model their customer service after ClockShark's!

Aspetti positivi:

We use the time sheets, time off, and gps tracking features the most. Since implementing ClockShark, the tedious gathering, examining, and approving of time sheets has gone the way of the dinosaur. Clock in and Clock out mistakes can be corrected easily, and all employees can use the mobile app or computer to access the software. PTO requests have also been simplified and are easy to track since using ClockShark. This software has truly shaved days off of the administrative time and effort normally used when handling time sheets and PTO requests for payroll. The gps tracking feature is great when you have an employee out in the field who has mechanical issues...he/she can be easily tracked to quickly receive any help needed.

Aspetti negativi:

We have a few employees not comfortable with technology and it has taken some time to get them comfortable in using the software. There have also been times when an employee clocks in or out on their mobile app and it doesn't sync with the program. Most of the time this happens in locations with poor cell or internet service. It is easily fixed when this occurs.

Keiko
owner (Canada)
Industria edilizia, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Pro Co Painting - ClockShark Review

5,0 3 anni fa

Commenti: AMAZING! The software is incredible and so is their customer support. If there is ever any new features, questions or changes a team member from ClockShark is readily available to describe and help. The software is reliable, user friendly and affordable. We love ClockShark and would highly recommend to anyone looking for a scheduling or time tracking software.

Aspetti positivi:

Our favourite part about the software is the scheduling app and time tracking. We use it for all of our employees to ensure they know their schedules, where their job sites and that they get paid properly.

Aspetti negativi:

ClockShark is continuously improving, there is nothing I dislike about ClockShark.

Risposta di ClockShark

3 anni fa

Hi Keiko! Thank you so much for the glowing 5-star review! I'm happy to know the scheduling, timetracking and customer support have been so helpful. It's always a pleasure seeing your name in these reviews, it means we're doing something right. Thank you for your continued support, we appreciate you and your company to the max!

David
Owner (USA)
Servizi legali, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

I have tried several different time trackers since I opened my business and this is the best.

5,0 6 anni fa

Commenti: The ability to easily track employee hours. They can add notes and even attachments when using the app. The software works with Quickbooks and makes it easy to export time sheets directly into Quickbooks.

Aspetti positivi:

I like the ability to designate which jobs different employees can access. The software has gotten better over time and the owner/developer is very responsive and obviously cares about the quality of their product. They continually ask what users want to see added and have instituted changes I (and many others) asked for. Employees are reminding to clock in and out when they hit designated geofences. I use this for my office staff as well as my investigators who work in the field.

Aspetti negativi:

I really don't have any issues with this software. Maybe the ability for the software to text message reminders as well as send push notifications would be nice.

Risposta di ClockShark

5 anni fa

Hey, David. Thanks for sharing your review of ClockShark here on Capterra. It's the perfect forum for sharing what you'd like to see added to the product, and we love your feedback. The suggestion to have a text message reminder is one we get frequently, so I'll add your support to that idea in our Voting Page so it can get more traction. I love to hear that the GPS Fences are reminding employees to clock in and out from the field, and that you've noticed all the many improvements we're continually making to get ClockShark even better for you. We appreciate your letting us support your company. If you ever need anything, please let us know. All the best, David! -Morgan-

Justin
Administrative Manager (USA)
Industria edilizia, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Clockshark has taken the paper waste and time out of our payroll and streamlined the whole process!!

5,0 5 anni fa

Commenti: Easy hours and job tracking for the whole company. Billing has been streamlined and insurance needs are easy to assess. Payroll is now easy to verify and check periodically. This software has also greatly increased our flexibility as employees can go straight to the job site and clock in on their device.

Aspetti positivi:

Being able to track each employee digitally is huge, but the biggest issue for our company is the accountibility to track each hour to a specific job which in turn saves us thousands annually in insurance costs. With ClockShark we are able to track who worked what job and when, which allows us to only pay insurance premiums when we actually use and need it versus being charged for the year in the most expensive bracket they can put us in.

Aspetti negativi:

Not being able to turn off the GPS tracking from the administrative side of it. The GPS tracking function is helpful at times, but if always left on it drains the device battery nearly instantly. To circumvent this, every one of our employees must go into their settings and specifically disable the GPS for it on their phones. Our less than tech savey employees have struggled with this.

Risposta di ClockShark

5 anni fa

Hey there, Justin :) By George, that's great to hear that using ClockShark has resulted in instant savings and accountability for your company. You might be one of our first customers who's shared the impact using ClockShark has had on insurance payments. Saving thousands annually: how fantastic! Keep us in the loop on all good things you keep noticing. And that's a great observation about the GPS. In each employee's profile in ClockShark, you can disable the requirement for GPS Trak and GPS Location Services, but employees should also disable it in their device. Where to do that in a device isn't always readily clear, so if any of your employees need help finding that, feel free to let us know. Our customer success team is always ready to help. :) Payroll, billing, hours-tracking: thanks for sharing all the things ClockShark has helped out with, Justin. Glad to have you as part of the ClockShark team. Have an excellent rest of you day!

Anna
Owner/Secretary (USA)
Industria edilizia, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

As administrator I'm happy with overall functionality but employees are having a hard time.

5,0 5 anni fa

Commenti: Job costing

Aspetti positivi:

We bought it primarily for job costing and tracking of where the crew is. We started out with everyone using it and now I have to constantly go in and edit everyone. A few of our guys got new phones and they don't remember their passwords to download app. I'm in the process of having another crew meeting to get everyone but on board. This is becoming very frustrating and taking a lot of my time because it's not being used like it should. That's no fault of the program but lack of communication with the crew. I'm considering having two foreman in charge of entering everyones time each day. I may need some help with training them on that!

Aspetti negativi:

Many areas in our county dont get cell service which messes up their times. Also, our crew is all hispanic and they don't understand the importance of clocking

Risposta di ClockShark

5 anni fa

Hi there, Anna! So glad to hear that as the administrator, you're loving the app's features and the easy job costing. That's wonderful! :) Since you mentioned re-educating your employees on best practices within the ClockShark app, I wanted to share that we'd be happy to help you out with that. If you need any resources, have any questions, or just would like someone to cheer you on, feel free to give our Customer Success team a quick message at [email protected]. Of course, you're always welcome to give us a call too @ 1.800.828.0689. We're here to help! The CrewClock feature sounds perfect for the two foreman you plan to have enter employees' timesheets. So glad to have you as part of the ClockShark team, Anna! I hope you have a spectacular Wednesday! -Morgan @ ClockShark-

Melanie
Owner (USA)
Industria edilizia, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

One of the best business management tools we have

5,0 6 anni fa

Aspetti positivi:

Easily track employee time, create time reports by employee or job. No more need to text an employee an address - it's on a Clockshark. No more unreadable or late time sheets. Time is tracked not only by job and location, but by task. This has enabled us to have more accurate billing on time and material jobs. We are also able run reports that show time for different activities, which helps with insurance reports. At any time of the day I can logon from my desk top and see a map of where our employees are working, and what time they clocked in. Clockshark is constantly updating features, adding to the value of the software.

Aspetti negativi:

Sometimes there are issues with clocking in or out when employees are out of cell service. Most of the time, though, they are able to update their time once they are back in service. It would be nice to have OT hours in a separate line item on job reports. One of the best things about Clockshark is the customer service. Think of your very worst customer service experience with other software (Quickbooks, for example) and then imagine the polar opposite -- that's Clockshark. Every so often there are user suggestions that we are able to vote on, and Clockshark has implemented many of these since we began using the software.