Da 15 anni aiutiamo le aziende italiane
a scegliere i migliori software

Informazioni su ClockShark

ClockShark è il software leader per il monitoraggio e la pianificazione dei tempi per imprese edili locali, servizi esterni e franchising.

Ulteriori informazioni su ClockShark

Aspetti positivi:

I love that it integrates with Quickbooks and can track time to the minute.

Aspetti negativi:

Cant adjust pay rate between tasks // keeps showing us the wrong time zone , we are eastern and i believe it puts us in as central or western.

Valutazioni di ClockShark

Punteggio medio

Facilità d'uso
4,7
Servizio clienti
4,8
Caratteristiche
4,5
Rapporto qualità-prezzo
4,7

Lo consiglieresti?

9,1/10

ClockShark ha una valutazione complessiva di 4,7 stelle su 5, calcolata sulla base di 1.890 recensioni degli utenti di Capterra.

Hai già usato ClockShark?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (1.890)

Carla
Bookkeeper
Utente LinkedIn Verificato
Contabilità, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Well Thought Out Product

5,0 2 anni fa
Sottotitoli in italiano disponibili nel lettore video
Matteo
Fotografo e Grafico (Italia)
Fotografia, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Software utile per gestione tempo

5,0 8 mesi fa

Aspetti positivi:

Assistenza clienti risponde quasi subito. Anche come i dipendenti, il caposquadra può timbrare al posto loro

Aspetti negativi:

Funzione mobile presenta qualche bug, come infatti la maggior parte delle aziende tende ad usare questo software da pc

Lorenzo
Lorenzo
Sales and Marketing Strategist (Italia)
Utente LinkedIn Verificato
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Not bad!

3,0 2 anni fa

Commenti: L'esperienza complessiva non è stata male. Il prezzo è buono e ha un ottimo servizio clienti. Sono disposti ad apportare modifiche e a mantenere in continua evoluzione il prodotto per andare incontro alle esigenze dei loro clienti.

Aspetti positivi:

Oltre ad un fantastico ed utilissimo servizio clienti, il team si preoccupa davvero del feedback e dei suggerimenti che ricevono e fa del proprio meglio per implementare il più possibile. La semplicità di utilizzo per l'utente è ottima.

Aspetti negativi:

Riguardare un po' tutto il discorso tariffe e fatturazione, un po' macchinoso e non semplice

Marla
Marla
Finance Manager (Trinidad e Tobago)
Utente LinkedIn Verificato
Industria edilizia, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Best App to save Time & maximise profits!!!!

5,0 anno scorso

Commenti: First thing first-Cost, especially when companies allocate budgets for software. This is very affordable and more advanced that the regular apps/machines as the info generated is realistic & accurate especially with the GPS tool & "Geo-Fencing" abilities.

Aspetti positivi:

First of all, the set up and training was super easy!!! I love that it can be used via both web & cell phones. This app tracks employees far beyond time-in and time-out. It also allows you to follow the total hours taken when completing tasks/projects with no hassle. The jobs, tasks and employees were all easily added and the reports are also the best and precise on hours for projects and employees. I am over the top satisfied that we have switched to ClockShark!!!

Aspetti negativi:

So far, ClockShark actually meets our requirements at our company but if I had to pin point any additional wants, I would like further accounting systems to be linked to this one to create more expansive reports. Other than that, this is great for any company!!!

Dawn
Vice President of Finance (USA)
Industria edilizia, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Happy customer for 4 years

5,0 9 mesi fa

Commenti: Excellent customer service and the product runs seamlessly the majority of the time.

Aspetti positivi:

The time management is what we like most about ClockShark and the GPS Track. Excellent way to manage employees at multiple locations.

Aspetti negativi:

The PTO feature is good but a bit hard to modify but it does an excellent job banking PTO earned if you live in a State that legislates PTO programs.

Ben
Electrician (UK)
Design, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

A flexible Chart

4,0 mese scorso Nuova

Aspetti positivi:

It is like a Gantt Chart that I can constantly update. It makes sure that everyone is on the same page and working to the same time scale.

Aspetti negativi:

More color codes are needed on the tables as we have used them all up.

Toni
Administrator (USA)
Industria edilizia, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione
Fonte: SoftwareAdvice

Terrible!

1,0 3 anni fa

Commenti: This application just did not work for us. It might work for a small service industry such as an HVAC or Plumbing company that doesn't do Prevailing Wage rates, but even then, the GPS is not reliable. We ran as fast as we could away from this application when our 1 year contract was up.

Aspetti positivi:

The only good thing about the application is the scheduling section. We liked the drag and drop feature for either the employee or the job. Adding additional shifts and/or employees to a job was very easy as well.

Aspetti negativi:

There are so many things we did not like about this application. 1. GPS IS UNRELIABLE! I could sit right at my desk, clock in, and it would show me clocking in 3 miles away. I have a new phone with great Verizon service. The GPS should have been accurate. Unfortunately, this happened to at least one or more employees on a daily basis. 2. No way to track Prevailing Wage. There is no way to set a prevailing wage rate for a job. I would have to manually go into the weekly time report and change and re-add the wages for those jobs. 3. REPORTS - The reports are AWFUL! No way to customize them other than the basic per job or per employee, and date. So many of them were useless, and none of them are accurate for us because of the fluctuation in prevailing wage rates. 4.0 CUSTOMER SERVICE was almost NON-EXSISTANT! After several months of asking for help with the GPS and Reports, we pretty much was ignored because they couldn't help us. I was asked repeatedly to rate them, and kept sending messages about the issues, but didn't get any reply. It took 6 months to get an automated e-mail reply for one of our inquiries.

Risposta di ClockShark

3 anni fa

Hi Toni, thanks for your feedback and sorry to hear that ClockShark was not a good fit for your company. I've reviewed your account and the history of communications with the support team and your account rep. It seems that there were indeed some features that were particularly important to your company, that we did not have. I understand why this would be frustrating. As the CEO here, I'd like to go on the record though to state that as far as I can tell, nobody on our team failed to reply to you at any point and I do find extensive conversation history where our team worked closely with you to do our best to explain how things work, what the possibilities are, and confirm that we'd pass along your feature requests for consideration by the product team for possible future implementation. We wish we could build every feature every customer wants, we truly do. Unfortunately it's not possible. Regardless, I apologize for anything we did to cause you to feel bad about the experience.

Damon
Contractor (USA)
Industria edilizia, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Money saver, - Time maker

5,0 9 mesi fa

Commenti: Love it , it’s become a normal, comfortable routine with employees…everyone knows it and feels like they have control over their own timecards

Aspetti positivi:

Timeclock, auto transfer & compatibility, & the ability to know the status of crews without calls or physical presence

Aspetti negativi:

At first, mapping everything to existing books, but on autopilot now

Paul
Worker (USA)
Industria edilizia, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great for clocking time

3,0 3 mesi fa

Aspetti positivi:

Easy to sign in and out for shift start and end time.

Aspetti negativi:

No notifications for when to clock out and in.

Heather
Heather
Senior Research Associate (USA)
Utente LinkedIn Verificato
Agricoltura, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Fantastic Application!

5,0 4 anni fa

Commenti: We moved from a complicated spreadsheet and paper timesheets to this system and it has been a fantastic overhaul. We are saving time and coordination efforts already just by using the clock in / out feature. Here this week we will be moving forward with the scheduling feature as well.

Aspetti positivi:

The software is very easy to use. The tutorial for mobile use is great and all of our employees have been able to adjust very easily. The scheduling aspect is top tier (we did a LOT of research on you and your competitors.)

Aspetti negativi:

It would be great if there was a way for each employee to flag time issues that wasn't just a note, like a push notification. Also, we would love it if you had a mass messaging option (but I've heard you are working on it!)

Risposta di ClockShark

4 anni fa

Hello Heather, Thank you for your 5-star review! Glad to hear that ClockShark is easy for you and your employees to use. Feel free to reach out to us anytime at 800-828-0689 or by emailing [email protected]! We're always here to help and love talking with customers and hearing feature requests.

John
Owner (Canada)
Produzione di alimenti, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

30 Minute Break, or not?

5,0 9 mesi fa

Commenti: Best program for both schedule and time clock. That's basically all I use it for, and time off of course

Aspetti positivi:

time clock and scheduler all in one program

Aspetti negativi:

I feel its a bit expensive per year.The break time calculator is tough for my business. I'd like to see it individualized, per employee. So I can have the option of how to give the 30 min paid break

Sheila
Sheila
Director of Operations (USA)
Utente LinkedIn Verificato
Produzione di apparecchi elettrici/elettronici, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Take the leap....

5,0 2 anni fa

Commenti: Support is top notch and you can always get a human being. We left QuickBooks time due to bugs and not being able to get to someone when we needed them. This was a little more than what they charged but so worth it. It has been a bit of a learning curve but the team at ClockShark was always there to help me through it. You won't be disappointed. This is great software and a great team behind it.

Aspetti positivi:

Ease of use. Availability: web or mobile. Fantastic support team.

Aspetti negativi:

No cons....we would like the ability to put holidays in the time off section but it's not a dealbreaker in the least.

Alicia
Alicia
National Recruiting Manager (USA)
Utente LinkedIn Verificato
Risorse umane, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Light weight and easy to use

5,0 2 anni fa

Aspetti positivi:

The ease of the mobile clocking-in and out.

Aspetti negativi:

No cons - at first it was annoying to do the 2 step clock in and clock out (choose task choose company). I just want a button.

Jesus
Office Admin (USA)
Industria edilizia, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

So simple that its actually complicated

5,0 2 anni fa

Commenti: Overall it is well balanced and easy to use. Just be ready for some confusion when you start implementing it into the field.

Aspetti positivi:

The software is super easy to use and user-friendly, especially with the new Spanish language update. Viewing reports is also very simple and well laid out.

Aspetti negativi:

It seems to be so simplistic that it's complicated for someone who has never used it before. Functions such as changing job tasks and clocking out are very easy to perform, but since they are so simple, many of our workers get confused about how to do them. The ease of use also limits the application in its functionality because of its simplicity.

Utente Verificato
Utente LinkedIn Verificato
Proprietà immobiliari, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Almost perfect for a simple all in one solution

4,0 2 anni fa

Aspetti positivi:

Easy to use. Clean and simple user interface. Reliable. Have not experienced server downtown whereas we have often with other apps. Employee schedule is very useful especially with being able to see the roster in the Y-axis and the week's days in the X-axis. Customer support is very helpful and fast at responding. Customer support really makes this company/software stand out.

Aspetti negativi:

Better project management features. For example, gantt charts, to-do lists, and template building. Managing job sites is also very difficult past a couple dozen. It would be amazing to bulk edit e.g. select multiple job sites and edit details such as Client information or group them together under a category/group/folder.

Stormy
Office Manager (USA)
Materiali da costruzione, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Perfect for dispatching!

5,0 2 anni fa

Commenti: We are a small plumbing business and didn’t want to spend the high prices for features we don’t need or wouldn’t use with other companies geared towards the plumbing industry for dispatching.

Aspetti positivi:

This makes dispatching my plumbers to any location super easy, and they like being able to see their schedule for the day so that they can stock their trucks with what they need for each job.

Aspetti negativi:

That scheduling has to be done online and not on the app.

Jason
Area Manager (Canada)
Settore petrolifero ed energetico, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

The Game Changing App

4,0 3 anni fa

Commenti: It has been a game changer. And I dont say this lightly. To be quick view 2-3 weeks ago, on a certain employee or job, is so useful. Also the vacation requests feature is so practical for me. I was struggling to keep it all straight - who/when/how many days requested. That was a task!! Now once approved, I can look ahead at approved vacation requests and take into account when scheduling. Also, its keeps both parties honest. If there wasn't a vacation request sent, then the employee didnt "ask" for the time off and it makes less awkward when you get a conflict related to that time off request.

Aspetti positivi:

Being able to track/record the hours worked by each of my employees has been a great tool. And in different task categories is also useful as it relates to different parts of the invoice process with my customers. Now I dont have to text/email every time I am uncertain about something during their work day. (ex. How many hours on this job, how many hours doing this task, how many hours spent driving between jobs, etc etc)

Aspetti negativi:

I have been inquiring if the development team could come out with some kind of trackable unit. In our case, I'd like the crew lead to be able to enter km for each job and maybe a total for the day. Then I can know what to bill to the client and I'd know what the employee gets compensated for. I just used mileage as an example. It could be supplies used or whatever - to suit whatever the vendor uses for materials, etc. For the interim, my crew leads just enter comments. However, this doesnt transfer over to the timesheet summaries. So it creates a little more work on the management side.

Risposta di ClockShark

3 anni fa

Hi Jason! This is great news! We really appreciate your positive, thorough review! By the sounds of it, you will really love the conversations feature we just released! I'm really happy to hear that ClockShark is helping with so many aspects of your business and we appreciate your feedback! Thank you again!

Megan
Owner (USA)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

CLOCK SHARK was the answer to my time-keeping and scheduling needs

5,0 2 anni fa

Commenti: My overall experience w/ Clock Shark has been excellent. I tried several different time-keeping systems before I was told about Clock Shark. Each product I tried didn't quite fit my needs. There was always something missing or wasn't working for what I needed. Clock Shark does it all from being able to keep time, create as many job cards as you want, customize your own JobFlow and tasks, post comments and pictures and attachments on individual job cards w/ no limits! I've been using Clock Shark for about 2 months now, and I have probably close to 300 job cards created, and double that of pictures! This saves memory on my laptop from holding so many saved pictures. I just keep them on Clock Shark now. I know if I ever need to pull up a picture or pull up an old job, all the info and pics I need are there in Clock Shark in my job cards list! Clock Shark also has the fastest response time to questions by their customer support team. They really want to help you learn how to use Clock Shark and they have sent me custom help videos on how to do something if I ask. Their response time is un-matched.

Aspetti positivi:

Clock Shark does everything you need to schedule and manage multiple projects. I run a graphic installation business, and we can be at as many as 50 different locations in one week, or just a few locations the next. Doesn't matter, Clock Shark keeps every job organized. The JobFlow system helps keep jobs organized by which stage they are in, and you can filter through the jobs based on stages, customized to your liking and what makes sense for your business!

Aspetti negativi:

Speaking of being able to filter through jobs based on stages, I'd say my least favorite thing is that when you do filter the jobs based on stage or whatever filter you want to use, the filter does not hold as you toggle between jobs. What I mean is, every time you filter your job cards, and you select a job, when you go "Back" into your full job card list, the filter completely resets and you have to reset your filters all over again. I think this is something important that should be addressed to save time and frustration from having to filter and re-filter the list over and over. The filters should hold no matter where in Clock Shark you navigate to. If I go to the schedule and back to jobs, the filters you set before should still remain and not refresh until you're ready to change them, just like in an excel spreadsheet.

Carla
Chief Financial Officer / HR Administrator (USA)
Gestione di organizzazioni non profit, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Overview

4,0 9 mesi fa

Commenti: CS is a good system aside from the above comments. It has tools that other online/mobile timekeeping systems do not. At the same time, the GPS issues do not provide a trustworthy method of tracking of employees during work shifts. Rather hard to hold them accountable for certain situations when the system itself has errors and glitches.

Aspetti positivi:

The ability to track and schedule paid time off is a plus for this system. Most others in this arena have not implemented or developed this within their systems. Also the ability to track employees during their work shifts.

Aspetti negativi:

Although the GPS tracking allows for tracking employees during work shifts, the system has many glitches and inconsistencies such as showing someone leave the country and return within an hour. Or reflecting their position as in the middle of the woods or a nearby lake. In the area of "Time Off Requests", the filtering system used on the dashboard and timesheet screens should be implemented to avoid having to go through pages of prior authorized requests that include former employees that have been deactivated.

Risposta di ClockShark

8 mesi fa

Hi, Carla! Thank you for taking the time to leave a review. The GPS issues you're describing are often due to an issue within the device being used. Our customer support team can help resolve that. Please contact them at [email protected]. Additionally, we do offer several filter options in order to better sort through the Time Off Requests. Our customer support team can help with this too!

Angela
Operations & Compliance Specialist (USA)
Settore petrolifero ed energetico, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

ClockShark = Time Saved

5,0 3 anni fa

Commenti: Because ClockShark handles all aspects of time sheets and PTO requests, I have gained hours of productivity on the job. Employees can see their own information, such as PTO used, how many hours they still have available, how much time they've clocked for the week, etc. It gives them the power to look at their personal data to answer any questions they may have about time worked or taken. Managers can approve time sheets and PTO requests much more quickly and efficiently, allowing them to move on to other tasks. Aside from all the wonderful time-saving features of ClockShark...my favorite part is the incredible customer service. Every question is answered quickly, pleasantly, professionally, and correctly. Other businesses would do well to model their customer service after ClockShark's!

Aspetti positivi:

We use the time sheets, time off, and gps tracking features the most. Since implementing ClockShark, the tedious gathering, examining, and approving of time sheets has gone the way of the dinosaur. Clock in and Clock out mistakes can be corrected easily, and all employees can use the mobile app or computer to access the software. PTO requests have also been simplified and are easy to track since using ClockShark. This software has truly shaved days off of the administrative time and effort normally used when handling time sheets and PTO requests for payroll. The gps tracking feature is great when you have an employee out in the field who has mechanical issues...he/she can be easily tracked to quickly receive any help needed.

Aspetti negativi:

We have a few employees not comfortable with technology and it has taken some time to get them comfortable in using the software. There have also been times when an employee clocks in or out on their mobile app and it doesn't sync with the program. Most of the time this happens in locations with poor cell or internet service. It is easily fixed when this occurs.

Tom
Project Manager (USA)
Industria edilizia, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

We love ClockShark

4,0 3 anni fa

Commenti: We have been using it for years because it works, the workers get reminders to clock in and ou, edits are easy, can see what's going on out there in a glance.

Aspetti positivi:

we use different tasks for each job, i like this feature, we are a prevailing wage contractor and need to track hours from county to county so we use many tasks. Also like the budgeted hours, as we get notified when close t our budget on a particular job. The geo fence is great also.

Aspetti negativi:

When choosing tasks for different jobs, they should be listed in alphabetical order and after choosing one, on the next it should go to the list were you left off. not always the top of the list. we have many tasks and its a lot of scrolling. Notification choses can be more detailed. We have guys that pick up materials or leave from the shop on certain jobs it it makes for to many out of bounds notification.

Risposta di ClockShark

3 anni fa

Hi Tom! Thank you for taking the time to leave an awesome review! This is great feedback! As far as your tasks--they should be in alphabetical order! Sometimes if there is a space in front of the name, it counts as a character and can throw the order off. You can also adjust the mobile settings to list fewer/more recent tasks :) Same with notifications! On the mobile side anyone can set up a customized reminder under "employee reminders"! We can also limit the amount of job/tasks employees can see with access controls ! I would be more than happy to go over some of these options with you or you can reach out to support at 1-800-828-0689 Feel free to chat/call in and we can definitely help!

Cliff
GM (USA)
Produzione di alimenti, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Time Cards to Digital

4,0 3 anni fa

Commenti: The CONS mentioned above are mostly inconveniences, therefore our overall experience has been positive and that I foresee continuing to use the ClockShark system moving forward.

Aspetti positivi:

Who's working and immediate recognition of hours completed is Great! The ability for me to visit Vendors, Suppliers or Customers and still know what staff has arrived and when they arrived is extremely helpful. Our weekly time sheet tabulation has been reduced by several hours. We also have some employees that are hired from a Temp Agency and ClockShark has simplified our weekly reporting to them.

Aspetti negativi:

Transitioning from the traditional time card system into ClockShark was a little more challenging that originally anticipated, but after a month of utilization our Staff are adopting and adapting. It would be nice to have the flexibility to rename some activities, such as "Lunch" versus "Break". Our 30 minute lunch breaks are unpaid, while our 10 minute morning and afternoon breaks are paid. Staff inadvertently selects the wrong one which causes downstream work for Admin personnel. We've chosen not to utilize the "Mobile" function as all of our hourly employees must report to the plant. It would be nice to deactivate the "Clock In" and "Clock Out" feature, but they do appreciate the ability to see schedules and other features. I'm still unsure about ClockShark's billing. Our hourly staff turnover is relatively high and getting charged for a month of services for a person who left after three days seems costly. I've yet to contact ClockShark but in the past they have been very good to work with, so I'm hopeful there is a workaround that I'm not aware of as of yet.

Risposta di ClockShark

3 anni fa

Hi Cliff! Thank you for taking the time to leave a positive review! I'm happy to hear that the Who's working now page is helpful and we're saving you more time to dedicate to your business! That is great feedback and I would be happy to let our product team know of your suggestions! If you run into any issues please reach out to Support at 1-800-828-0689 (or chat/email in) and we can help smooth over any inconveniences you run into! Thank you again for your review!

Haley
Marketing/Assistant Manager (USA)
Industria edilizia, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Love it!

5,0 6 anni fa

Commenti: I love Clockshark. They are always on top of their customer service and I feel cared for and valued as a customer any time I come to them with any questions or concerns whatsoever. I have never seen this level of customer support from any other company, which only reinforces our decision to go with them in the first place! It was exactly what we needed and were looking for!

Aspetti positivi:

I love this software because it consolidates the time/payroll keeping process. It simplifies something that can get really overwhelming and helps us to keep a closer eye on what jobs to bill for labor! It's awesome. We love it.

Aspetti negativi:

The only thing about it is the phone app - I would like to see some upgrades to the app! It looks different on the Boss's phone and both of our employees phones too. For younger folks who grew up in the technological world it seems simple, but for someone who did not it can get confusing. I would just like to see the phone app streamlined a little bit!

Risposta di ClockShark

6 anni fa

Hey There, Haley! I'm kind of a numbers nerd, and I counted that you used the word "love" 4x in your review. We LOVE to hear that! So glad to know that ClockShark keeps things from getting overwhelming, and allows you to better track hours and keep billing accurate. We work hard so that you will love ClockShark, and we're mega glad that you do. Also, thanks for the feedback on the mobile app. Our development team is sprucing up the experience in the app, so you should see some streamlined features soon that make using it even easier. :) We're really thrilled to have you as part of the ClockShark team, Haley! I'll be sure to pass along your appreciation to the Customer Success team. Never be shy about reaching out to them with questions, or if you just want to talk to the friendliest sharks in the world. Have a great weekend, Haley! -Morgan @ ClockShark-

Andrei
Architect (UK)
Industria edilizia, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Not bad, could be better

4,0 3 anni fa

Commenti: We're just discovering the possibilities the software has to offer. Using it for merely one month just to have some control on our window fitters whereabouts and labour hours.
We're now trying to see if we can use the reports feature to help us make lists with the notes (including pictures) about various issues encountered on sites or job completion reports (also with pictures included) - we wouldn't like to use a different software for this. We used one in the past but it didn't have the timesheet feature. Hope we can use the Shark for both operations.

Aspetti positivi:

Can see where our window fitters are working during the play day.

Aspetti negativi:

The tracking (play button) is randomly active for random workers, so it is hard to approve some timesheets because they might clock in or out in different places than the actual building site where they are supposed to do it. So they can cheat on working hours and get away with it. :P

Risposta di ClockShark

3 anni fa

Hi Andrei! I appreciate the thorough and positive review! Happy to hear you're able to track your guys on the field better now. For the GPSTrak icon-- I would definately reach out to the Support team! This is typically a very simple settings fix. You can chat in, email or give them a call at 1-800-828-0689. The two week trial tends to be enough time for most of our customers, however if you think you need more time when in your trial, we can connect you to your onboarding specialist and they can demo the product based off your companies needs to show you the features you might find most useful. We also don't mind extending the trial in special cases :) Feel free to reach us anytime-- we're here to help!

Justin
Administrative Manager (USA)
Industria edilizia, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Clockshark has taken the paper waste and time out of our payroll and streamlined the whole process!!

5,0 6 anni fa

Commenti: Easy hours and job tracking for the whole company. Billing has been streamlined and insurance needs are easy to assess. Payroll is now easy to verify and check periodically. This software has also greatly increased our flexibility as employees can go straight to the job site and clock in on their device.

Aspetti positivi:

Being able to track each employee digitally is huge, but the biggest issue for our company is the accountibility to track each hour to a specific job which in turn saves us thousands annually in insurance costs. With ClockShark we are able to track who worked what job and when, which allows us to only pay insurance premiums when we actually use and need it versus being charged for the year in the most expensive bracket they can put us in.

Aspetti negativi:

Not being able to turn off the GPS tracking from the administrative side of it. The GPS tracking function is helpful at times, but if always left on it drains the device battery nearly instantly. To circumvent this, every one of our employees must go into their settings and specifically disable the GPS for it on their phones. Our less than tech savey employees have struggled with this.

Risposta di ClockShark

6 anni fa

Hey there, Justin :) By George, that's great to hear that using ClockShark has resulted in instant savings and accountability for your company. You might be one of our first customers who's shared the impact using ClockShark has had on insurance payments. Saving thousands annually: how fantastic! Keep us in the loop on all good things you keep noticing. And that's a great observation about the GPS. In each employee's profile in ClockShark, you can disable the requirement for GPS Trak and GPS Location Services, but employees should also disable it in their device. Where to do that in a device isn't always readily clear, so if any of your employees need help finding that, feel free to let us know. Our customer success team is always ready to help. :) Payroll, billing, hours-tracking: thanks for sharing all the things ClockShark has helped out with, Justin. Glad to have you as part of the ClockShark team. Have an excellent rest of you day!

Anna
Owner/Secretary (USA)
Industria edilizia, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

As administrator I'm happy with overall functionality but employees are having a hard time.

5,0 6 anni fa

Commenti: Job costing

Aspetti positivi:

We bought it primarily for job costing and tracking of where the crew is. We started out with everyone using it and now I have to constantly go in and edit everyone. A few of our guys got new phones and they don't remember their passwords to download app. I'm in the process of having another crew meeting to get everyone but on board. This is becoming very frustrating and taking a lot of my time because it's not being used like it should. That's no fault of the program but lack of communication with the crew. I'm considering having two foreman in charge of entering everyones time each day. I may need some help with training them on that!

Aspetti negativi:

Many areas in our county dont get cell service which messes up their times. Also, our crew is all hispanic and they don't understand the importance of clocking

Risposta di ClockShark

6 anni fa

Hi there, Anna! So glad to hear that as the administrator, you're loving the app's features and the easy job costing. That's wonderful! :) Since you mentioned re-educating your employees on best practices within the ClockShark app, I wanted to share that we'd be happy to help you out with that. If you need any resources, have any questions, or just would like someone to cheer you on, feel free to give our Customer Success team a quick message at [email protected]. Of course, you're always welcome to give us a call too @ 1.800.828.0689. We're here to help! The CrewClock feature sounds perfect for the two foreman you plan to have enter employees' timesheets. So glad to have you as part of the ClockShark team, Anna! I hope you have a spectacular Wednesday! -Morgan @ ClockShark-