Informazioni su ShipStation

App web per la gestione di spedizioni e ordini connessa a oltre 150 operatori, mercati/carrelli della spesa e altro ancora. Permette di automatizzare le attività ed eseguire facilmente la stampa in batch delle etichette.

Ulteriori informazioni su ShipStation

Aspetti positivi:

Non disponibile

Aspetti negativi:

Non disponibile

Valutazioni di ShipStation

Punteggio medio

Facilità d'uso
4,5
Servizio clienti
4,4
Caratteristiche
4,5
Rapporto qualità-prezzo
4,5

Lo consiglieresti?

8,7/10

ShipStation ha una valutazione complessiva di 4,6 stelle su 5, calcolata sulla base di 867 recensioni degli utenti di Capterra.

Hai già usato ShipStation?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (867)

Joe
Joe
President and Board Member
Utente LinkedIn Verificato
Intrattenimento, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Really beats the other options!

5,0 anno scorso
Sottotitoli in italiano disponibili nel lettore video
Alessandro
Nurse (Italia)
Ospedali e sistemi sanitari, 10.000+ dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

utilizzabile, ma ne esistono di migliori...

3,0 6 mesi fa

Aspetti positivi:

è comodo e Mi piace che tutti i miei corrieri siano in un unico posto. Posso scegliere quale account utilizzare per la spedizione in base al costo visibile.

Aspetti negativi:

Penso di non essermi abituato all'interfaccia utente e di avere problemi a spostarmi perché non è un layout intuitivo come ero abituato in precedenza. Ci sono anche limitazioni su ciò che puoi fare in termini di cancellazioni e reinstradamento dei pacchetti.

Justin
Justin
Business Owner (USA)
Utente LinkedIn Verificato
Magazzinaggio, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

ShipStation Is the Best e-Commerce Shipping Tool!

5,0 10 mesi fa

Commenti: ShipStation was an excellent tool to help grow my small business. I am able to see orders from multiple stores that I operate. I have shipped over 20,000 items and I am still shipping products using ShipStation. The

Aspetti positivi:

It is by far the best e-Commerce tool for shipping and logistics. It helped me grow and run my business immensely. I was able to easily plug in the stores that I operate and it worked like a charm. It populated all the orders without any problem. I also liked the shipping discounts that it provided, as well.

Aspetti negativi:

I found it a little clunky to use at first. I had trouble navigating the orders. It is really a warehouse type of tool which I had to get used to. I had to learn to how to navigate using the software which didn't seem as intuitive as shipping on eBay or Etsy, for example.

Marc
General Manager (USA)
Beni di consumo, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Good Platform to work on your e-commerce orders.

5,0 2 mesi fa Nuova

Commenti: Works great to get all your orders fulfilled. We are very satisfied with that aspect. We do not intend to change away from it.

Aspetti positivi:

The easy to gather all the orders from different selling channels into one tool. No extra entering of shipping information and I like how it does verify all your addresses.

Aspetti negativi:

The Magento Module has issues. Live Rates do not just transfer from Shipstation to the website. It ends up being $0 for shipping that gets charged to our customers. I had to deactivate that functionality.

Brie
Logistics Manager (USA)
Logistica e catena di approvvigionamento, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Room for Improvement on what could be a great product

3,0 2 mesi fa

Aspetti positivi:

It has a fairly easy operating face that makes training simple. Easy and simple shipments rarely if ever, have issues.

Aspetti negativi:

There is nowhere to be able to input a weight of a shipping carton itself to help with calculations of when something will be too heavy to go via a certain shipping services which has led to some overcharging later down the road. There are several features that have been requested through the threads that devs neither respond to, nor seem inclined to implement. To use all the possible features, you have to switch back and forth between the old layout and new layout, and this is not a simple toggle feature.

Utente Verificato
Utente LinkedIn Verificato
Artigianato, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Best in class order management, but inventory management is flawed

5,0 3 mesi fa

Commenti: Positive. I've tried numerous competitors, but keep coming back to shipstation for just doing the business of shipping things flawlessly. If they would add inventory syncing and kitting/bundling, this product would be literal perfection.

Aspetti positivi:

The workflows, batching, labelling, general UI and UX and the user-centric engineering make it obvious this was designed by product managers who have done ecommerce, rather than their competitors who are software engineers first and have no clue what store owners actually want.

Aspetti negativi:

The inventory managenet is one way; anything you sell on any channel will decrement Shipstation's inventpry, but it won't then push the new stock count out to connected stores. Also therefore no support for kitting and bundling. They recommend you check out other integration partners but most of those cost 300+ per month which is 6x what I'm paying for Shipstation. They have competitors who offer these features free or cheap, but the competitors lack in the order/shipping management features.

Paul
Consultant (USA)
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

It can be a game changer

4,0 8 mesi fa

Commenti: The scanning features greatly improved our the speed and accuracy of our shipping process. Being able to compare pricing and ship to different carries from on platform it very beneficial.

Aspetti positivi:

It's pretty flexible and relatively easy to use. It works with all our existing equipment and systems. It links to Quickbooks to pull orders and provides the tracking information back. The scanning features greatly improved our the speed and accuracy of our shipping process.

Aspetti negativi:

Shipstation Connect does not AutoStart consistently. We have issues from time to time where we need to unplug and re-plug devices for Shipstation to recognize them. We do not have this issue with the same equipment and other systems.

Graeme
Operations Manager (Filippine)
Stampa, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

The greatest e-commerce software for all businesses!

5,0 2 mesi fa

Commenti: Overall, I'm extremely happy with ShipStation and would recommend it to anyone looking for a simple shipping management system. The software is extremely user-friendly, making shipping and tracking shipments easier than ever before. The dashboard is well-organized and simple to use, and the customer service crew is quite helpful and prompt. I really like that I can personalize the mailing labels, which is a terrific way to give a personal touch to shipments.

Aspetti positivi:

It was incredibly simple to set up and handle my shipments, and all of the features were simple to use.

Aspetti negativi:

The basic plan does not provide a method for tracking inventory, which can be quite useful in maintaining a store's supply levels!

Jen
CEO (USA)
Cosmetica, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Not easy to use

4,0 4 settimane fa Nuova

Aspetti positivi:

Good shipping rates and connectivity. Worked well when I was drop shipping items I manufactured for another company.

Aspetti negativi:

This is too complex for a two platform business. I wouldn't want to use this again if I have a choice of a simpler shipping platform.

Shira
CEO (Israele)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

ShipStation, you make our company profitable!

5,0 4 settimane fa Nuova

Commenti: Great experience, great customer service, friendly design, and our customers love to use the tracking feature!

Aspetti positivi:

IT IS AMAZING! So hard to choose! So fast, it is seamlessly automated to my client's shopify store. IT is amazing to see, the customer orders, shipstation opens her order, makes a label, and sends us a shipping receipt. Then, we pack and send the item.

Aspetti negativi:

It wasn't available in Israel, and doesn't work with Israeli shipping companies. We did find a workaround!

Lisa
Lisa
Content Marketing Writer (Israele)
Utente LinkedIn Verificato
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Shipstation - More than just labels!

5,0 4 settimane fa Nuova

Aspetti positivi:

We started using SHIPSTATION as a way of fulfilling orders for customers (from one platform). Gradually increased to multiple platforms with integrating orders.

Aspetti negativi:

I feel as though this is the best product for our needs. I compared pricing, features and feedback with competitors.

John
Manager (Kenya)
Logistica e catena di approvvigionamento, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

The benefits of ship station

5,0 4 settimane fa Nuova

Aspetti positivi:

ShipStation helps many countries especially in Africa to import more products from different parts of the world which helps to the creation of jobs to the local citizens And the price is cheap compared to airShipping

Aspetti negativi:

The import takes longer period 30- 60 days for one to get his/her product

Brett
President (USA)
Tabacco, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Shipping software that speeds things up

5,0 4 anni fa

Commenti: ShipStation has been crucial to our workflow and we'd have wasted hours a week if we were still having to manually enter data. The staff at ShipStation is helpful when you need them but they COULD do a better job implementing features that customers request.

Aspetti positivi:

We like that you can use ShipStation to import and update orders on your shopping cart software with very little effort.

Aspetti negativi:

The cost may be prohibitive for users only using minimal feature set, but still a good value compared to manually hand-jamming data.

Sahar
Creative Director (USA)
Moda e articoli di abbigliamento, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

A must for completing orders from multiple platforms

5,0 anno scorso

Commenti: Really love how Shipstation is available on computers or mobile, making it easy to check for new orders wherever you are.

Aspetti positivi:

In today's eCommerce industry, brands have to be listed on multiple marketplaces to survive and it's hard to keep track of all orders without a hub. ShipStation is the perfect hub to see orders from every single marketplace, without needing to login to every back end individually. The discounts with ShipStation are comparable to their competitors.

Aspetti negativi:

If you go over 500 shipments a month, your monthly bill with them will increase. We sometimes buy labels from Shopify because the discount per package is cheaper. Wish there was a way to quickly import orders without having to build a document to use ShipStation to send out marketing materials.

Daniel
Owner (USA)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Central shipping hub for all ecommerce, including Walmart Marketplace

5,0 2 anni fa

Commenti: Shipstation makes fulfilling orders simple. I'm able to set rules and automation for orders coming in from my various storefronts (Walmart, Ebay, WooCommerce). I love the ability to instantly print to my thermal printer instead of having to ctrl+p, it saves a few seconds each order which adds up very quickly. I also like that it usually will tell me if another form of shipment is less expensive than my defaults.

Aspetti positivi:

It integrates with Walmart Marketplace. Currently no other shipping software works with Walmart. That said, it really is a good product.

Aspetti negativi:

Doesn't fully integrate with Etsy. It can import orders but is not able to add gift receipts. This is probably an issue more on Etsy's side, but as it is now, I still have to use Etsy's store interface to fulfill orders.

Todd
Parts Manager (USA)
Settore automobilistico, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Daily Shipments

5,0 2 anni fa

Commenti: If you ship packages more than 3 days per week, ShipStation is your best option out there. Connect it to your UPS, FedEx, or any other major parcel carrier and your shipping troubles are over. Creating shipments, printing labels, tracking and even business reporting are all in one program. Simple to use. Thank you ShipStation!

Aspetti positivi:

ShipStation integrates seamlessly into our retail website's control panel. It imports and exports all of the orders, shipments, tracking and business measurements into one easy dashboard.

Aspetti negativi:

I can't think if any at this time. Flawless for us so far.

Michael
eCommerce Manager (USA)
Settore automobilistico, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

V2 Is A Near-Perfect SaaS. V3 Is Half-Baked

5,0 5 anni fa

Commenti: As I already mentioned, I love ShipStation. It's really one of my favorite pieces of SaaS. Their customer support is also great. They answer their live chats and emails quickly and always have a solution. Rare, especially for the price of admission.

Aspetti positivi:

The interface in ShipStation V2 is fantastic. As the department manager, I can easily assign orders to my CSR's and use tags to designate anything I want. We use different tags/colors for suppliers, whether we are shipping ourselves or dropshipping, or marking things as HOT! Using the tags to filter, makes it easy to find and sort orders and see what needs to be worked on. We also use the custom fields for notating PO #'s, which supplier we dropshipped from, and sometimes other important notes. The interface is so easy on the eyes and the filtering are so good that we use ShipStation instead of ChannelAdvisor to handle our orders. Another great feature is ShipStation Connect, which allows us to print to anyone's printer, even if they are not on the same network. Fantastic feature, especially, if not everyone has a Zebra printer at their station.

Aspetti negativi:

I wish we could interface with our website. Right now, we're using it with the marketplaces, but our website is on its own, which is unfortunate, because we lose all of that monitoring functionality. The other con is V3. We tried it. It's very much not ready for prime time. It was buggy. The interface was not as good and the user experience was lacking. What we could do in V2 with a few keystrokes and the Tab key, took several more clicks. We're hoping they fix that up, before forcing the "upgrade."

Utente Verificato
Utente LinkedIn Verificato
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: GetApp

We've tried them all, and are sticking with Shipstation

4,0 6 anni fa

Aspetti positivi:

We've been involved in ecommerce for 20 years, and have tried *all* the ship programs. Shipstation is program we recommend to most people, and the one we've been using for the past 4+ years. The entry level subscription quickly pays for itself with their access to discounted USPS rates, free tracking on many shipments, and easy side-by-side rate comparisons. And if you're an eBay or Amazon seller, this is the best and easiest.

Aspetti negativi:

No program is a perfect fit for everyone. The mobile app is rubbish on Android, can't create batches, can't print, can't email a PDF. So basically you can confirm orders one at a time and just leave them there until you can log in with a PC. But they have a dedicated development team, I suspect it will improve over time. Also, creating manual orders is straightforward, but a bit cumbersome. They do a great job integrating with eBay, Amazon, Woo Commerce ... but not things like Wix and Shopify (unless you have the Plus account). Again, their team is pretty responsive, so I wouldn't be surprised to see integration of these (and more) in the near future. And a few little bugs on the site (the site freezes frequently on us, we have to log out and log back in). But we don't hesitate giving Shipstation a solid thumbs up.

Samantha
Samantha
Utente LinkedIn Verificato
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: GetApp

Great Solution for a Growing Business

5,0 7 anni fa

Commenti: A year ago my partner and I started our ecommerce business, and a couple months ago we decided it was time to invest a system to help us automate shipping. ShipStation came recommended from another business we knew, so we used the one-month free trial to give it a try. Within a week or so of getting familiar with the interface, we knew ShipStation was a great fit for us. We were especially happy to see the entry-level tier option of $9/month, which was by far the best value we found among comparable platforms. We also love the inventory management aspect of ShipStation, which we didn't even realize was included at first! The amount of time and energy saved daily by not having to hand write labels, stop at the post office, and manually update inventory is fantastic, especially as those precious hours can be much better spent elsewhere.

Aspetti positivi:

-- Once you've overcome the slight learning curve (stated as a con below), the layout feels very natural and easy to navigate. Hovering beacons help provide tips throughout each screen. -- Functionality. ShipStation is an incredibly robust platform with tons of aspects to it: multiple sales channels, customization, inventory management, shipping and tracking, customer logs, reporting, the features go on and on. -- Love the handy calculator tool right on the main screen, which allows you to quickly calculate postage for any type of shipment. -- Many tools to automate functions and make your work quicker and easier (e.g., setting up filters, rules, and batch actions). -- Integrates with many, many, many other apps and tools. -- Save money by using the discounted pricing you receive on postage through ShipStation. -- Very thorough helpful articles in the Support Center. They also have a forum where you can submit suggestions and feature requests.

Aspetti negativi:

-- Interface is overwhelming at first. Would have loved to receive a short and sweet video introducing me to the main features and organization. The video I did receive upon signing up for the free trial was more of a marketing-focused pitch video, which served no purpose as I was already invested and ready to explore ShipStation. -- The $9/month tier exists, but not readily available as an option when you’re ready to upgrade from your free trial. I had to submit a request via Live Chat to have this option provided. The lack of transparency was a bit disappointing after everything else felt so customer-oriented.

Robin
Manager (UK)
Elettronica di consumo, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Poor for international shipping.

2,0 6 anni fa

Commenti: Saves copying addresses out of Magento by hand.

Aspetti positivi:

Remote label printing works well. Does work with non-US based UPS accounts. Web based ... that's about it really.

Aspetti negativi:

Struggles with international shipments. Shipstation does not support multi-currency, so if you have more than one sales currency, you are hosed. Shipstation does not support shipping to any country that needs a special customs declaration (like NAFTA statement on US->Canada shipping) so for many countries, you will need to do a manual UPS shipment. Shipstation uses pounds or GRAMMES ... very few stores ship in grammes, mostly kg, which Shipstation does not support, so imported weights are always wrong. Does not support international returns. No "rule set" for allocating different countries/services to different carrier services ... etc etc You cannot easily see which shipments are attached to an order. Having printed a label in "orders" you cannot then print a packing slip afterwards, you have to do packing slip then label. Cannot easily print a UPS return label on the thermal printer .. can only email or download ... theres a workaround, but it's non-obvious. The multi-currency and customs failings are a pain for us :(

Utente Verificato
Utente LinkedIn Verificato
Moda e articoli di abbigliamento, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

ShipStation

4,0 4 anni fa

Commenti: Overall, I have found ShipStation extremely helpful for the kind of work I do. Especially for a smaller business. We ship out about 100-200 packages a week, and ShipStation is the perfect software to manage that.

Aspetti positivi:

ShipStation is very useful for small companies. I work for a small online boutique, and use ShipStation to package/ship items all over the United States, Canada, and Australia. ShipStation is user friendly and very useful for large order quantities. I find there are many useful options when shipping. For instance, it allows ability to combine orders, hold orders until a selected date, sort orders by name, date, size, etc. It is an extremely helpful software.

Aspetti negativi:

I have not found many flaws in this software. The only issue I have encountered with ShipStation is its inability to function well with other pages open. For instance, when I am shipping, I often have other windows/internet tabs open. ShipStation slows down substantially when I have these other windows open.

John
Co-Founder (USA)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Shipstation is great for managing orders and purchasing shipping but still needs a lot of work

4,0 10 mesi fa

Commenti: Shipstation has great rates for shipping but if I could find a program that would allow us to edit packing slips, provided the same rates, and I could easily sync with shopify then I would switch because the customer service is abysmal.

Aspetti positivi:

I like the ease of syncing our orders with shopify, shipping them through shipstation, and having the tracking number then re-uploaded to shopify.

Aspetti negativi:

I had an issue a long time ago of not being able to change SKU or UPC numbers in my inventory. It has been a year and customer service never figured it out or replied to my most recent messages. We were able to edit the packing slips on our old plan, then they changed it so you had to be upgraded further to access that ability. We have an error on our old packing slip and am not able to get it fixed unless I pay an additional $100 for one month.

Utente Verificato
Utente LinkedIn Verificato
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Expensive in comparason

5,0 6 mesi fa

Commenti: I use it daily. It works well. have printed thousands of labels and still going

Aspetti positivi:

Shipstation connects with some important channels that it's parent Stamps.com does not.

Aspetti negativi:

price is expensive compared to Stamps.com it's parent company.

Philip
Philip
Owner (USA)
Utente LinkedIn Verificato
Vendita al dettaglio, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: GetApp

Frustration, no reason

2,0 anno scorso

Commenti: Started off fine, I've shipped thousands of packages so far. A couple years ago, Shipstation decided they wanted to completely change the interface. No thanks. About the same time, the software started getting glitchy. Everytime I use it, I must completely reload the software first, or else hangs and doesn't ever send labels to the printer. I've reported this to Shipstation support at least 7 times, they don't care. If there's any interaction, it goes something like this:
Me: I'm having this problem, it happens exactly when I do this
SS: Are you saying that it happens exactly when you do this?
Me: That's what I said, I've tried these things
SS: Can you try doing those things again? Have you tried doing them again, again?
Me: Sigh, nevermind.

Aspetti positivi:

It works, most of the time. There isn't actually any alternative.

Aspetti negativi:

You have to refresh to page every single time you use it, or else it doesn't work.

Brenda
WS Brand Ambassador (USA)
Vendita al dettaglio, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

ShipStation - Making retail life easy

4,0 3 anni fa

Commenti: Overall, I am satisfied with ShipStation. Its integration with our website makes it effortlessly easy to get orders out the door. I do not picture ever letting go of ShipStation.

Aspetti positivi:

Believe it or not, it's the little things that I enjoy about ShipStation. One of my favorites is the "Tags" feature. Being able to color coordinate particular orders is great! Aside from placing orders "On Hold", certain orders have to be identified and tagged. By tagging them, this allows us to avoid errors. Again, it's the little things that make a difference.

Aspetti negativi:

Shipstation's "Rate Calculator" could be better. Every time I utilize this feature, it gives me inaccurate rates. I mainly utilize this feature to give accounts quoted rates but after a handful of them turned out to be incorrect, I've had to go around it.

Ricky
Manager, Operations and Finance (USA)
Industria farmaceutica, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Shipstation - Gets the job done!

4,0 3 anni fa

Commenti: Overall its great shipping software for an inexpensive price.

Aspetti positivi:

Shipstation gives us a simple and centralized system to ship out all our orders. Our orders from Shopify, Amazon, manual orders, etc flow through our inventory management software Stitch Labs which then routes it to Shipstation. Thus giving us one place for our order fulfillment center to work with. You can easily connect your FedEx, UPS, USPS accounts making it easy to just print labels and ship. There's nothing fancy about Shipstation, it's a pretty basic software but the main thing is that it works.

Aspetti negativi:

For some reason, the software interface Windows 2000ish. Feels old but it does the job. One thing I would like to see is if we could create shipment templates. We use Shipstation to ship out samples and we manually enter those orders into Shipstation. However, if the sample orders are the same and only the addressee is different, we need to input the sample order details for each time. It would be nice if we had some sort of shortcut or pre-saved template we could select to save time.