Recensioni su GoCardless

Incasso ssd facile

Commenti: Tuto sommato buona. Ma l'assistenza lascia molto a desiderare.

Aspetti positivi:

È una delle poche piattaforme a offrire l'incasso degli addebiti diretti. Credo sia il suo più grande pregio.

Aspetti negativi:

Il processo di registrazione è lento e macchinoso e non è detto che ti approvino in poco tempo. Decisamente da rivedere tutto l'onboarding.

Easy way to win time

Commenti: Great, just for little payments the charges update had changed our way to work with that. For the rest, we love it.

Aspetti positivi:

with team-up integration i win so much time. recurrent memberships payments.So easy way to develop payment in our boxes.

Aspetti negativi:

possibility to decrease charges for little payment. 0,20centimes for little payment is so big. in the past we used for so much payment now it's too expensive for little payment. 0,20cent add-on has been living like an horrible news for us.. We need to use stripe now for that.

Gocardless - Be able to add a payment choice for your customers

Commenti: We used Gocardless since 2015, I discovered the product in 2020 and I recommend it because the product is still ramping up, more ergonomic and try to add in France the "instant direct banking" to earn efficacity an security.

Aspetti positivi:

What I like in Gocardless is his reliability, we connected it to our acconting system, ours emails adress, our software and also at our internal communication. It's posible to deal with our reccuring billing but also one time payments. Success+ is also a good product of Gocardless to which automatically restarts failures.

Aspetti negativi:

I'm a little bit of disappointed the time to recover the money between the billing and the money in our bank account. It's between 8 and 14 days.

Reliable and cheaper alternative to credit card payments

Commenti: Good, it just works and you can rely on it.

Aspetti positivi:

So much cheaper than credit card payments.

Aspetti negativi:

I would like to integrate it more with my financial system.

Robbed by GoCardless

Commenti: Nightmare! Stay away if you are in the USA.

Aspetti positivi:

Nice looking website but they have horrible customer service and cancel your account after collecting money for you and won’t give it to you or give it back!

Aspetti negativi:

They reverse their “verification”of your account after you collect a payment. They won’t say why. They won’t talk to you. They have horrible customer service and cancel your account after collecting money for you and won’t give it to you or give it back!

Minimal Transaction Fees for Reliable Payment Processing

Aspetti positivi:

The minimal transaction fees. This was the only way we were able to afford to start accepting online payments for tuition/fees right off the bat.

Aspetti negativi:

Some of the banking terminology is perhaps unique to Britain, or at least very different from what's commonly used in the U.S., so there's a small learning curve to figuring out how transactions are processing.

Excellent direct debit solution for vendors

Commenti: GoCardless is perfect for everybody that wants to start offering direct debit to clients without having to invest vast amounts of money upfront.

Aspetti positivi:

GoCardless was very simple to setup years ago when we wanted to offer our clients the option to pay via direct debit. Forunately there is a ready made connection to Zoho Books which made the whole setup extremely easy.

Aspetti negativi:

The fees are a bit higher than competitors, but that's understandable given the fact that there are no setup fees or recurring fees.

Best Recurring Revenue Software

Commenti: Seamless. After some admin to set it up to suit my business, it ran on it's own. I never needed to think of it again.

Aspetti positivi:

Easy to set up, integrated with my website, took payments on time and paid to me on a following date. This solved a major headache for me.

Aspetti negativi:

I honestly can't think of anything. Any mistakes were on my part and were rectified quickly.

Time Saver and Really Helped Our Cashflow

Commenti: It's been an overwhelmingly positive experience. Its helped to automate the invoice billing function, saving time, and costs because I'd say its at least 80% cheaper than the software provider we were using before. Our preferred payment method is BACS or GoCardless.

Aspetti positivi:

I like having a link that you can send and invite people to sign up which can be customised with your business logo. We use it on all our communications. Before, people had to download a page, print it off, sign it, and scan or post it back... this is all online, its quick and its easy for customers to sign up.

Aspetti negativi:

Sometimes the Direct Debit collected doesn't automatically allocate itself within our QBO system to the customer who paid... I think its how we set it up (yet some DO match themselves off), so I've got to figure that one out.

GoCardless Is an Incredible Payment Processing Solution

Aspetti positivi:

GoCardless has been a reliable and easy to use payment processing software. I like the efficiency of GoCardless.

Aspetti negativi:

GoCardless makes work easier for us. I like the flawlessness of GoCardless.

GoCardless: A Great and Must-Have Payment Management and Processing Solution

Aspetti positivi:

GoCardless has been an amazing tool that makes payment processing smooth. It is accurate to use and reliable.

Aspetti negativi:

GoCardless is so amazing. I haven't experienced issues with GoCardless.

GoCardless

Commenti: My overall experience with GoCardless is incredibly positive and I would definately recommend anyone using this to make their life easier collecting payments from customers.

Aspetti positivi:

I'm really impressed at how GoCardless has enabled me to seamlessly take payments automatically from my customers, cutting down on my admin time.

Aspetti negativi:

There isn't really anything about it that i don't like.

ATTENTION ESCROQUERIE

Commenti: Client ou victime chez eux depuis très peu.
Après avoir prélevé les sommes chez nos clients, notre compte a été désactivé. Aucun paiement sur notre compte, aucun remboursement aux clients. Je leur ai écrit plusieurs mails tous sans réponse Un dépôt de plainte est en cours à leur encontre pour escroquerie et visiblement ce n'est pas la seule plainte.

Aspetti positivi:

aucun c'est une escroquerie, prélève l'argent sur les comptes des clients puis deviennent injoingnable

Aspetti negativi:

après avoir prélevé les sommes de nos clients. Aucun paiement sur notre compte, aucun remboursement aux clients. Aucun moyen de les joindre.

Go Cardless - A fantastic solution

Commenti: Game changing! This has made our debt collection process so much more efficient and so easy to rectify any payment issues. We no longer have issues of overpaid or underpaid amounts as this collects as necessary on invoice due dates..

Aspetti positivi:

We are able to receive payments via DD which means monthly invoices are settled on time every time. The integration with Xero has removed so much of the manual input when reconciling the debtors accounts.

Aspetti negativi:

Nothing to report, I think the software is fantastic

Simple, effective and easy to use

Commenti: Generally hassle free and does all that we need it to do.

Aspetti positivi:

It is simple to setup and use and integrates easily with so many 3rd party applications.

Aspetti negativi:

There is nothing particular to dislike about this product

Plataforma innovadora para gestión de pagos

Aspetti positivi:

Nos ha permitido ahorrar mucho tiempo en las gestiones que realizábamos previamente. Se ha convertido en un proceso más sencillo. Lo hemos probado en una de nuestras sucursales y están muy contentos.

Aspetti negativi:

Mo hay nada a destacar, se lo hemos implantando y no hemos tenido problemas de momento.

Food Connects Inc.

Commenti: Love it for the most part.

Aspetti positivi:

The Ease of use and Reporting is exceptional.

Aspetti negativi:

It looked at the balance due to early and did not consider credits applied.

Excellent Product

Commenti: Excellent system for regular payments to one supplier.

Aspetti positivi:

Simplicity and straightforward notification before and after payments.

Aspetti negativi:

Many emails generated for one transaction but it is required.

Coiuld have been so much better

Commenti: Poor. instead of accepting direct debits seemlessly, it prompted clients to pay monthly, which some did and some didn't. It was not the automated solution that was sold to us.

Aspetti positivi:

Not a lot. It certainly did not deliver anything that it promised. Very unhelpful.

Aspetti negativi:

i did not deliver. It was suppossed to be our solution for accepting direct debits

Simple but powerful solution for recurring payments

Aspetti positivi:

The ease of which it integrates with our invoicing software meant we had recurring billing up and running in now time.

Aspetti negativi:

It took me a little time setting up another bank account, but most of the issue was with the bank

GoCardless Makes Life Easier

Commenti: We have been able to encourage more of our clients to sign up to this payment system as it is easy and straightforward for them to manage. It has lessened the admin for both us and them.

Aspetti positivi:

The integration of Sage with this payment system is paramount to our business. Clients are encouraged to sign up to this which enables us to manage our cash flow more effectrively.

Aspetti negativi:

To date I have not come across any features that I have not liked or used.

Holding over $3000 for months with zero support

Commenti: Horrible support. Months i have been trying a got nowhere.

Aspetti positivi:

The signup was easy but that is about it

Aspetti negativi:

Took over 3k out of our clients account and cannot complete deposit. Changed bank account info, verified again, bank statements etc. This company has 0 support. Dont trust them to handle your money. I cant even refund the client and get paid another way as the error is always that i dont have the funds to do a refund even though they are holding the original ACH amount.

Don't do it! Can't get access to my money

Commenti: They're customer support is on a UK delay (we're in US). No phone support.

Aspetti positivi:

Seemed like a great idea - connected via Xero / Accounting software. Huge regrets. They've collected funds via my customer invoices. But are putting me through verification hell. They should NEVER be able to access and hold funds BEFORE they've verified our business. I'm still fighting to get the $6000 they have of ours...

Aspetti negativi:

Huge regrets. They've collected funds via my customer invoices. But are putting me through verification hell. They should NEVER be able to access and hold funds BEFORE they've verified our business. I'm still fighting to get the $6000 they have of ours...We're cash flow critical small business. There's no support phone number or escalation (at least not in the US). I feel like I've been scammed. Don't recommend.

GoCardless Review

Commenti: Overall, I’ve enjoyed using GoCardless and it has made my job easier.

Aspetti positivi:

Quickly and easily collect invoices through the click of a button. Similar when setting up direct debit mandates - all very quick and simple.

Aspetti negativi:

I would prefer the filtering options to be a bit better. Doing high volume collections (which need to be done manually rather than set to collect on due date) can be frustrating having to collect in stages and then having to scroll through to the next batch

Parasite

Commenti: Absolutely terrible would never recommend them not even to my worst enemy

Aspetti positivi:

Nothing they’re not worth the hassle they’re just there to steal money

Aspetti negativi:

The whole process with them as soon as I used their service they took the money from my customer and then deactivated my account