--- description: Scopri le funzionalità di Chorus, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Chorus - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per agenti di commercio](/directory/30680/inside-sales/software) > [Chorus](/software/157972/chorus) # Chorus Canonical: https://www.capterra.it/software/157972/chorus Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/157972/chorus?page=2) > Chorus è il cloud per conversazioni leader del mercato, creato per acquisire, archiviare e analizzare in modo sicuro le chiamate e le riunioni dei team. > > Conclusione: valutazione di **4.5/5** stelle assegnate da 67 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Chorus? Chorus può essere utilizzato in diverse organizzazioni per ottenere informazioni dettagliate sui clienti attuali e potenziali. Tra gli utenti principali vi sono i responsabili delle vendite, le operazioni di vendita, l'attivazione delle vendite, i team di marketing, i team dedicati al successo dei clienti e altri ancora. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.5/5** | 67 Recensioni | | Facilità d'uso | 4.5/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.5/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.5/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.4/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: ZoomInfo - **Area geografica**: Vancouver, USA - **Anno di fondazione**: 2000 ## Contesto commerciale - **Prezzo di partenza**: 100,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Android (mobile), iPhone (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Australia, Canada, Finlandia, Francia, Germania, Irlanda, Nuova Zelanda, Paesi Bassi, Regno Unito, Singapore, Stati Uniti, Svezia, Svizzera ## Funzionalità - Azioni innescate da eventi - CRM - Commenti/Note - Composizione automatica dei numeri di telefono - Gestione della formazione - Gestione della posta elettronica - Gestione delle prestazioni - Gestione delle riunioni - Intelligenza delle conversazioni - Monitoraggio delle chiamate - Parametri prestazionali - Quadro della attività - Registrazione - Registrazione delle chiamate - Relazioni sulle vendite - Strumenti collaborativi - Tracciamento delle interazioni - Trasferimento di file ## Integrazioni (10 in totale) - ClearSlide - Five9 - GoTo Meeting - Google Workspace - Microsoft Outlook - Outreach - Salesforce Sales Cloud - Slack - Webex Suite - Zoom Workplace ## Opzioni di supporto - Email/Help desk - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software per agenti di commercio](https://www.capterra.it/directory/30680/inside-sales/software) ## Categorie correlate - [Software per agenti di commercio](https://www.capterra.it/directory/30680/inside-sales/software) - [Software di abilitazione delle vendite](https://www.capterra.it/directory/30798/sales-enablement/software) - [Software di coaching per venditori](https://www.capterra.it/directory/31333/sales-coaching/software) - [Programmi per registrare le chiamate](https://www.capterra.it/directory/30533/call-recording/software) - [Software di monitoraggio delle vendite](https://www.capterra.it/directory/32744/sales-tracking/software) ## Alternative 1. [Zoho CRM](https://www.capterra.it/software/155928/zoho-crm) — 4.3/5 (6969 reviews) 2. [Bitrix24](https://www.capterra.it/software/113540/bitrix24) — 4.2/5 (987 reviews) 3. [Salesforce Sales Cloud](https://www.capterra.it/software/61368/salesforce) — 4.4/5 (18771 reviews) 4. [HubSpot Sales Hub](https://www.capterra.it/software/140219/hubspot-saleshub) — 4.5/5 (498 reviews) 5. [Clari Copilot](https://www.capterra.it/software/194117/wingman) — 4.7/5 (313 reviews) ## Recensioni ### "Excellent tool - Customer Success Manager" — 5.0/5 > **Andrew** | *4 settembre 2018* | Software informatici | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I'm a big fan of Chorus because it gives me the ability to go back and review my calls. This allows me to collect follow-ups and critique my style. Also, I enjoy listening to my team's calls to iterate on my style and pick up different techniques on engaging with customers., I've enjoyed building out playlists so new members from my team can listen and learn more from a library of customer calls sorted based on topic. The new UI is great too. I feel it is much easier to use than the previous one. I'm excited to work with Chorus in the future because I feel the team is extremely customer-centric. They've been extremely responsive and helpful during the whole process (onboarding and checking in). They've also been receptive to some feedback and connected us with a PM to further discuss. > > **Inconvenienti**: I dislike that there a two different buttons to share and add a clip to a playlist. I think this could be combined in the screen that allows you to fine tune the clip. > > I often use Chorus to transfer customer feedback to our product managers. This gives the PMs the ability to hear the feedback directly from the customer, which is definitely something they value. It also eliminates a lot of back and forth internally. ----- ### "Chorus tracks and transcribes our meetings" — 4.0/5 > **Jacco** | *5 dicembre 2018* | Fotografia | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: Chorus extends the reach and influence of our managers by tracking all demo meetings and identifying opportunities to follow up on to improve our demos. It also allows us to go back to older meetings, share them with team members and transcribe them for the sales team and their clients. > > **Inconvenienti**: At times the software was slower or the interface was not optimal, but the team is constantly taking feedback and incorporating this in the product to deliver not only what was promised but further building out the tool to add new value. > > Chorus is an extra ear and eye on every meeting we have with prospects and clients, something that pays for itself as you scale and ramp up the volume of meetings. ----- ### "Good product but has some issues" — 3.0/5 > **Danny** | *4 febbraio 2025* | Software informatici | Tasso di raccomandazione: 6.0/10 > > **Vantaggi**: The AI meeting summaries were helpful and relatively easy interface to use. > > **Inconvenienti**: It takes a long time to provide the AI meeting summaries and recordings were missed for unknown reasons frequently. > > Overall it was nice to have Chorus vs. our previous recording software due to it's meeting recording summaries and the ability to easily use them for email drafts. However, the recordings took a long time to process and were lost on a few different occasions due to unforeseen bugs so we shifted away from using this solution in favor of a more reliable one. ----- ### "Chorus.ai provides a great platform for direct rep feedback." — 4.0/5 > **Bryan** | *12 settembre 2018* | Software informatici | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: Chorus makes it easy for us to give direct feedback to reps during call reviews. Each of our sales directors set aside at least 2 hours per week to review calls and provide feedback. Reps love that each comment on a call gives them a direct link to the part of the call where the comment was left so they can have direct context. > > **Inconvenienti**: The call translation is just OK and we haven't figured out the best way to use themes in our day-to-day process. > > Rep development is one of our primary goals at Lessonly. As a part of our process, we've identified 25 skills that lead to success and developing those skills will help us succeed as a company. Chorus helps us develop some of those key skills through direct rep feedback on their actual calls. We also heavily integrate chorus into our onboarding process which helps new reps ramp faster by listening to their peers move through the sales process. ----- ### "Chorus is a rocking app for sales and customer success teams" — 5.0/5 > **Graham** | *30 agosto 2018* | Internet | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: Call recording in itself is a game changer. I love that I'm able to dive into not just my own calls and learn from them but also the entire team. I'm a big fan of the talk/listen ratio - i am definitely using that as one benchmark for how well a call went. Also, my interactions with the people at Chorus from Product management to support tickets have been excellent. Support is fast/responsive. Lastly, they're shipping new product fast which increases my confidence they'll close any gaps they need to > > **Inconvenienti**: call transcription is pretty hit/miss. the editor used to create shorter snippets from a full call definitely needs UX work > > Delivering better customer experiences from sales, to CS, and learning from each one. ----- Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/157972/chorus?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/157972/chorus) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati