Informazioni su Jotform

Ideale per aziende di tutte le dimensioni, è uno strumento per la creazione di moduli, che consente agli utenti di creare moduli per sondaggi e allo stesso tempo di esaminare i dati inseriti.

Ulteriori informazioni su Jotform

Aspetti positivi:

For surveys, reviews, or gathering any information from a group of people, JotForm is a simple solution. The program is incredibly simple to use and their customer support is very responsive.

Aspetti negativi:

Sometimes, there are delays on the sender’s end showing that the form has been completed. It’s usually not long - a few minutes, at most, but it can be annoying when we’re on the spot.

Valutazioni di Jotform

Punteggio medio

Facilità d'uso
4,6
Servizio clienti
4,3
Caratteristiche
4,5
Rapporto qualità-prezzo
4,5

Lo consiglieresti?

8,7/10

Jotform ha una valutazione complessiva di 4,6 stelle su 5, calcolata sulla base di 1.032 recensioni degli utenti di Capterra.

Hai già usato Jotform?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (1.032)

Brandy
Brandy
Owner
Utente LinkedIn Verificato
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Works good for making surveys

5,0 3 mesi fa
Sottotitoli in italiano disponibili nel lettore video
Mauro
Mauro
MauroSoft (Italia)
Utente LinkedIn Verificato
Marketing e pubblicità, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Il Migliore

5,0 2 anni fa

Commenti: Come dicevo un esperienza straordinaria, in pratica abbiamo davanti il miglior costruttore di moduli.

Aspetti positivi:

Utilizzo da sempre piattaforme per la creazione di siti web e quello che sempre mi mancava era la possibilità di creare dei moduli così come posso fare adesso con JotForm.

Aspetti negativi:

Un pacchetto molto utile e se pensiamo alle integrazioni possibili è davvero straordinario, mi piacerebbe ci fosse un supporto in italiano più presente.

Risposta di JotForm

2 anni fa

We are happy to know your satisfaction using JotForm and glad it meets your needs. We actually offer multi-lingual support including your language. Just contact us in your language through our support contact form here https://www.jotform.com/contact/ and someone from the support team in your language would get back to you. Have a good one!

Sara
Designer (Italia)
Moda e articoli di abbigliamento, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Jotform il miglior sito per creare test

5,0 mese scorso Nuova

Aspetti positivi:

Jotform è veramente uno dei siti creatore di moduli migliore. A me serviva in specifico creare un test e con altri software non è possibile farlo. Posso inoltre scegliere quasi totalmente il design del test e raccogliere i dati delle persone che lo fanno. Anche l'invio di mail automatiche al completamento del test è molto utile.

Aspetti negativi:

Dovevo impostare 6 email automatiche diverse in base al risultato del test, però durante l'attivazione della quarta è uscito che per il mio pacchetto gratuito potevo attivare solo 3 mail. Il che lo ritengo giusto perché ho per il momento un pacchetto free però non è dichiarato da nessuna parte durante l'attivazione dell'account, per questo motivo ho dovuto ricalibrare tutto il test.

Risposta di Jotform

4 settimane fa

Hello Sara, Thank you so much for the positive rating. For the free plan, there is a limit of 3 Change Email Recipient Conditions. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/.

Davide
Founder (Italia)
Prodotti alimentari e bevande, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Un buon creatore di moduli per sondaggi

5,0 6 mesi fa

Aspetti positivi:

Facile da implementare e creare nuovi sondaggi

Aspetti negativi:

Il programma non presenta nessun problema in particolare

Risposta di Jotform

6 mesi fa

Hi Davide, Thanks for sharing your positive review of Jotform. Please get in touch with us if you have other questions using our contact form at https://www.jotform.com/contact/.

Rudi
IT (Italia)
Gestione di organizzazioni non profit, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Ottimo Prodotto

4,0 11 mesi fa

Aspetti positivi:

la possibilità di utilizzare decine di moduli con guide molto semplici

Aspetti negativi:

Nulla di particolare. Per ora l'esperienza è stata ottima.

Risposta di Jotform

10 mesi fa

We'd just like to thank you for taking the time to write your positive review of our product. Regards!

Ilario
Teacher (Francia)
Gestione formativa, 1.001-5.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

carino

4,0 5 mesi fa

Commenti: Utilizzato per poco, utile, semplice funzionale. Ho dovuto cambiare in quanto ho più di 300 ragazzi e la versione a pagamento per le scuole è eccessiva.

Aspetti positivi:

semplice da utilizzare, implementato bene come app.

Aspetti negativi:

Peccato per il prezzo ed i limiti della versione gratuita per chi ha molte classi

Risposta di Jotform

5 mesi fa

Hi Ilario, Thank you for your positive review. You may still be able to use all the features available on the free plan. However, we do have limitations, such as forms and submissions. For more information, you may refer to this link: https://www.jotform.com/help/408-understanding-your-account-usage-and-limits/. If you have questions, you may contact us using our contact form at https://www.jotform.com/contact.

Kavindu Githsara
Kavindu Githsara
System Specialist (Sri Lanka)
Utente LinkedIn Verificato
E-learning, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Powerful Online Form Automation System

5,0 2 mesi fa Nuova

Commenti: As of Today, We are using JotForm over 4+ years continuously. We did not face any kind of system issues or troubles so far. We use it daily to collect our customers data and responses via 25 Jot Forms. Currently we are using Google Sheet and Google Drive integration which is really helpful for us to archive our daily targets. Their massive Template collection, Integrations and Widgets were very supportive to our business everyday. Finally i should say, as a system admin, JotForm is a Very Powerful Form Builder that can archive anyone's business requirements with a grate value by using only few simple clicks.

Aspetti positivi:

First of all, The user interface is brilliant. Very easy to understand. Easy Drag and Drop form builder saves lots of time in our corporate life. JotForm design process is very straight forward and gives ability to customize out forms according to our requirements. It allows our team to collaborate simultaneously which is a grate feature that i did not see from other competitors before. Another Plus point is that JotForm has lots or integration options with 3rd party systems like Paypal, Stripe, Skrill & etc. They provide few different pricing plans with a very attractive Free Plan which includes 5 Free Forms. Of course JotForm has a reasonable price when compare to its competitors. It has a grate library with over 10,000 Templates. E Signature is a another grate feature to mention.

Aspetti negativi:

Sometimes, Its confusing to find the right template for us. But eventually we do. I would appreciate if they can improve their customer service center. sometime it is harder to get a help instantly form their side. Better if they can implement more Tutorials and Guides us to follow.

Risposta di Jotform

4 settimane fa

Hello Kavindu, Thank you so much for taking the time to share your experience using our platform. You can check this link, https://www.jotform.com/help/, to view our quick guide. Rest assured, we're always working to add new services and features to Jotform. If you have any questions or suggestions, please contact us via the support contact form at https://www.jotform.com/contact/. We'll be glad to assist.

Karma
Special Education Teacher (USA)
Utente LinkedIn Verificato
Gestione formativa, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Powerful, professional tools for your small business, with no hit to your bottom line

4,0 mese scorso Nuova

Commenti: Jotform helped bring my small business venture to life by providing inspiration and needed tools without a grand investment that I simply wan't ready to make. It has helped me learn new ways to add accessibility and interactivity to user interfaces across platforms by making these options easy to use and understand in their form editor.

Aspetti positivi:

Jotform has such an impressive array of elements to drag and drop into your form it is a near certainty that you will be inspired by it all. File uploaders, music streaming, video players, sketchpads, even interactive dice to roll, it's all there! Most of these options include a field for CCSS customization, as well, helping with brand fidelity or jsut making it yours. Beyond the aesthetics are plenty of security options such as email verification, phone number verification, ReCaptchas of all kinds (think visual, audio, and even drawing!), data capture, field masks, and more. Payment portals can be set up directly in the form and linked to their easily customized store inventory widget or to whatever dynamic data stream you create with their form calculation and dependent action tools. Small businesses can streamline this crucial piece of their online presence and do it with personality and professionalism, all with no out of pocket expense.

Aspetti negativi:

Data calculation and dependent actions are all possible in Jotform. However, the process is facilitated through the strategic placement and coding of form calculation fields that need to be hidden from user view and generally clutter the worksapce for editing. While there are many hints and reminders built into the steps to add these actions, I am fairly certain anyone that is not comfortable with setting up spreadsheet automations might feel overwhlemed or confused by the process. Since these are not needed by all users, it is certainly not a dealbreaker. Additionally, the majority of Jotform's "flashy" options are in the form of "widgets" that appear to be affiliate-created or sponsored for the most part, such as the Vimeo video player or Facebook Messenger button. Because of this, it is hot or miss what type of data you will render from them or how to do so. For widgets built simply for looks, like the graphic headers or page dividers, this is obviously not an issue. But for others you can end up with data that is nearly impossible to use dynamically. Take the "fancy range slider" for example. Users slide the ends to create a range within a set provided by the form creator. The data that this produces is read as the beginning number of the range and the ending number of the range strung together (ex: starting page=2, ending page=10, resulting data= 210), making it only of value by manual analysis.

Risposta di Jotform

mese scorso

Hello Karma, Thank you for the detailed review of our platform and recommendations. We are glad that you are able to check our available features and widgets. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We will gladly assist you.

Timothy
Owner (USA)
Graphic Design, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Good product, but price increases out of control

3,0 mese scorso Nuova

Aspetti positivi:

Jotform is the easiest online form builder, bar none. It is remarkably easy to use.

Aspetti negativi:

The prices keep increasing at massive rates. The software is no longer affordable for small-level users.

Risposta di Jotform

4 settimane fa

Hello Timothy, Thank you for the feedback. We believe that, because of the features and services we offer, our pricing is competitive with that of our rivals. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Tim
Tim
Design Director (Filippine)
Utente LinkedIn Verificato
Architettura e urbanistica, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

A great transition from manual to digital

5,0 2 mesi fa

Commenti: Overall, we've used Jotform quite regularly now and we haven't had any complaints yet. Of course we've tweaked the forms in order to make the experience smoother for our team. It is quite easy to learn, and we've even added in some computations in the forms, and it's been really helpful. It does take a while to figure out the approval feature, but once you've overcome that hurdle, it gets easier. I particularly like the fact that we can customize it just enough so it doesn't look like Google Forms or Microsoft Forms.

Aspetti positivi:

We use Jotform for leave applications and petty cash requests in our small team. Before Jotform, we would typically do it manually and though it is seemingly mundane, does contribute to some inefficiencies specifically for me an my partner who approve these requests. Jotform helped streamline all those. I like the feature that allows people to sign in the digital forms. This allowed us to completely remove some of the basic forms we have in our office and just transition to digital. It then gives us a PDF report after.

Aspetti negativi:

The free version is quite generous, allowing you to use the useful features of the app. I do find the pricing a bit expensive. It start from free and then suddenly jumps to 34 USD.

Risposta di Jotform

2 mesi fa

Hello Tim, Thank you so much for the positive review. Please don't hesitate to get in touch with us at https://www.jotform.com/contact if you need help with your form.

Ismael
Guest manager (Spagna)
Industria alberghiera, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Jotform in tourist rentals

5,0 2 settimane fa Nuova

Commenti: In general, my experience is very good and has allowed me to keep better accounting records and on the other hand to have better control of the condition of the floors and the identification of potentially dangerous reserves.

Aspetti positivi:

It allows us to carry out a check-in registration by our check-in agents, where you can register instantly if there is any problem in the apartment or with the guests, everything is done through a form that has logical answers to send email alerts in case there is a problem.On the other hand, it allows us to keep track in real time of the money of rates received by the agents.

Aspetti negativi:

We would like to customize even more the automatic messages/warnings to make it easier to identify them in the mail. On the other hand, we miss more modes for the forms with more options, such as being able to enter an unlimited number of photos without this number having to come predetermined by default.

Risposta di Jotform

7 giorni fa

Hello Ismael, We are grateful that you took the time to leave us a positive review. Your feedback helps us improve service for everyone. It is possible to disable the limit on number of files to be uploaded in the file upload properties. But, the max file size for each file is capped at 100mb. For more information, you can check this guide: https://www.jotform.com/help/33-changing-the-file-upload-size-limit/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Utente Verificato
Analista BI (Perù)
Utente LinkedIn Verificato
Marketing e pubblicità, 1.001-5.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Reseña JotForm

5,0 2 mesi fa Nuova

Commenti: En general me parece un programa muy completo para la creación de tareas y encuestas. Es fácil de usar y tiene muchas posibilidades de integración.

Aspetti positivi:

Lo que más me gusta es la facilidad de uso y creación de encuestas asi como también las múltiples opciones que brinda para integración con otros programas.

Aspetti negativi:

Me gustaría que la opción de búsqueda se implemente en todas las páginas que se abren. No solo en la principal.

Risposta di Jotform

2 mesi fa

Thank you so much for taking the time to share your experience using our platform. For feature requests, please contact us at and we would gladly assist you.

Augustina
office administer (Sudafrica)
Reti informatiche, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Jot form is an way way to create and publish online form from any device.

5,0 2 mesi fa Nuova

Commenti: it was a nice experience and i learned a lot from just using one product as i actually switched from another product.

Aspetti positivi:

Its super quick and easy to use the system. Easy to sets up a form. You access or get your results fast.

Aspetti negativi:

The paid version are a bit expensive i wish it could be anywhere in middle. Few higher capacity are offered on free version.

Risposta di Jotform

2 mesi fa

Hello Augustina, Thank you so much for taking the time to share your experience using our platform. For suggestions, please contact us at https://www.jotform.com/contact.

Amanda
Amanda
Financial Analyst (USA)
Utente LinkedIn Verificato
Semiconduttori, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Versatile and easy-to-use form building platform

5,0 2 mesi fa Nuova

Commenti: JotForm provides a rich set of tools to create very complete and useful forms. It is a great way to get information quickly and have the data at hand to export to other business information platforms.

Aspetti positivi:

It is very easy to design forms and deploy them anywhere. It is also easy to configure to provide the end user with a pleasant experience. Its pre-built template library allows the user to choose from a variety of form templates. Creating forms from scratch requires no technical or coding skills.

Aspetti negativi:

Template design options are limited and need to incorporate more customization options to tailor the forms to our requirements.

Risposta di Jotform

2 mesi fa

Hello Amanda, Thank you so much for taking the time to share your experience using our platform. You may fully edit your classic form by getting the form's source code and editing it at your end. You can use this guide to get the full source code of your form: https://www.jotform.com/help/104-how-to-get-the-full-source-code-of-your-form/. If you need further assistance, please contact us at https://www.jotform.com/contact and we would gladly assist you.

Dan
Dan
Marketing Assistant (UK)
Utente LinkedIn Verificato
Trasporti/Trasporto merci/Ferrovie, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Versatile, customisable, reliable - what's not to love?

5,0 2 settimane fa Nuova

Aspetti positivi:

Easy editing is essential for me and my business, especially when running A/B tests. Jotform provides this.Furthermore, you can use it for so much more than surveys - we have used it for online appointment forms in the past. It instantly pulls through to our email address to notify us.Versatile, customisable, reliable - what's not to love?

Aspetti negativi:

The tests I send through counted as proper submissions; it would be great if there was a 'test' feature.

Risposta di Jotform

7 giorni fa

Hello Dan, We're happy to see that you had a positive experience using our platform. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/.

Akshat
Akshat
Business Owner (India)
Utente LinkedIn Verificato
Elettronica di consumo, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Make simple forms online in no time!

4,0 mese scorso Nuova

Commenti: Jotform has been of great help to my business as it has made it easy to collect customer data, feedback, manage contracts, etc. I love how easy it is to add collaborators to a form and manage them as well. The templates especially have been of great help to me and their support team is wonderful too. Plus Jotform also provides powerful integration with 3rd party apps like Paypal, Zoom, Google Sheets etc which makes our work a whole lot easier.

Aspetti positivi:

Jotform is a decent tool for creating forms, surveys, app templates, table templates etc online in no time. Jotform has a wide variety of pre-made templates under types, categories, and profession which can be personalized further as per the user's need with an ease. It can help create everything from simple lead generation forms, to payment forms, and application forms with an ease. The Jotform sign features also allows us to create and share documents and get them signed digitally.

Aspetti negativi:

I haven't found anything that bugs me about Jotform it does deliver what it actually promises. I love using it to create my forms in no time.

Rhonda
Supervisor (USA)
Ospedali e sistemi sanitari, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Versatile forms

4,0 4 mesi fa

Commenti: I am confident that the forms I create using JotForm are professional and functional. The surveys are what I use most often. I am not on site with employees to supervise on a regular basis, I send surveys to patients and their families to make sure that they are happy with the employee and that all required daily tasks are completed. I use JotForm to collect health data and if need be HIPAA compliant forms.
I use a "2-in-1" laptop/tablet often, JotForm functions on that and my desktop computer. I get timely returns because of the mobile responsive forms. I would like JotForm more if the site was organized.

Aspetti positivi:

All forms are mobile responsive and a mobile app for Jotform can be downloaded on your phone. Forms can even be created on the mobile app. The desktop and mobile are similar. Choose from many themes and templates., choose from classic form and card form. Form fields are less restrictive. Manipulate forms by drag and drop. Widgets can be added to forms for e-signatures and check lists. Image slide is another choice. Forms can be automated and decrease workload. JotForm advises on how to get better response rates from your forms.

Aspetti negativi:

I spend a lot longer than I want using JotForm. It takes a long time to find the right template, the right theme, and personalize them. The freemium plan is restrictive. The customer support team did not answer my questions or solve my problem. I had to ask another JotForm user how to even reach them because JotForm is unorganized.

Risposta di Jotform

3 mesi fa

Hello Rhonda, Thank you for the wonderful comments. We are pleased to hear that our product benefited your company. You can go through our Form templates section here: https://www.jotform.com/form-templates/. Please note that our Freemium plan is to experience the features and services we offer in our form builder; hence we encourage users to upgrade their account if they want to have unlimited access to all the features. Jotform customer service is available 24/7 through our support system at https://www.jotform.com/answers/, with an average response time of less than 2 hours. If you have any suggestions, please contact us using the support contact form at https://www.jotform.com/contact.

Deniz
Consultant (Turchia)
Software informatici, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Jotform is the best (if you don't mind the price)

5,0 6 mesi fa

Aspetti positivi:

Jotform is realy the best tool about survey and appointment purposes. They have tons of automations features and it has easy of use charachter. Also customer support is very fast and kindly.

Aspetti negativi:

Prices! To be honest jotform is very expensive. Thats why althought it was my favorite tool, ı dont use it because of price. Especially country like Turkey which is inflation rate is more than %150, this price is not normal. I think they should define different price point for different country. Or should serve some discount coupon.

Risposta di Jotform

6 mesi fa

Hello Deniz, Thank you so much for your positive feedback! We're thrilled to hear you enjoyed our integrations.  We do have localized pricing if you live in Turkey. We do believe that our pricing is justified with the features and security added to the form. We are committed to providing quality products and services to you.  Please use our contact form at https://www.jotform.com/contact/ if you have questions.

Lacy
Marketing Strategist (USA)
Opere pubbliche, 501-1.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Fantastic form builder works exactly as I hoped, and then some!

5,0 6 mesi fa

Commenti: Pleasantly surprised by its functionality, we use Jotform for much more than we originally planned: surveys, application forms, online calculators, and more. I wouldn't go back to our previous solutions if you paid me to.

Aspetti positivi:

Jotform is the first software that consistently does exactly what I want. Every. Single. Time. There's a help topic or community response for everything I've tried to create. It also integrates with our email marketing service, which makes customer communication and follow-ups a breeze. I'm a sucker for flawlessly executed conditional logic, and Jotform does this extremely well. Essentially, every feature I look for is there, ready to do what I need it to, without any kinks, hiccups or work-arounds. Brilliant!

Aspetti negativi:

There's no drawback I can think of for Jotform. The only thing that took more effort than I would have liked was verification for sending automatic emails from our domain, but this is only because our organization has tighter security than most.

Risposta di Jotform

6 mesi fa

Hello Lacy, Thank you so much for your awesome review. That really means a lot. We are also glad to know that Jotform works exactly for your needs. If you come across issues, make sure to contact us in our Support System via our Support Contact Form: https://www.jotform.com/contact/ so we can help.

Elsa
Assistant Director (USA)
Gestione formativa, 10.000+ dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Jotform is a great form platform.

5,0 7 mesi fa

Aspetti positivi:

I like the different ways the a form in Jotform can be embedded on other sites. Different CMS have specific scripts and Jotform scripts for embedding forms make it easy to adjust as needed.

Aspetti negativi:

I would like the quiz feature to be a bit more prominent and useful. Additionally, I'd like to be able to use analytics to track features on the form.

Risposta di Jotform

7 mesi fa

Hello Elsa, Thank you so much for your positive remarks. It's great to know that you found convenient ways to embed the form in your website. As of the moment, we do not have any other quiz feature except using our Quiz Form app. Guide: https://www.jotform.com/help/289-turn-your-form-into-a-quiz-or-exam/. If you're looking for form analytics, here's a guide: https://www.jotform.com/help/425-understanding-form-analytics-and-ways-on-how-to-get-your-users-info/. We also have Facebook Pixel Widget that you can add in your form to trace your form submissions: https://www.jotform.com/help/1072-how-to-track-form-submissions-with-facebook-pixel/ and also Google Analytics https://www.jotform.com/help/1076-how-to-track-online-form-submissions-using-google-analytics/. If you have more questions, please contact us using our Support Contact Form https://www.jotform.com/contact/ so we can help.

Whit
Director of Marketing and Communications (USA)
Istruzione superiore, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

A great form builder

5,0 11 mesi fa

Commenti: We use Jotforms across the college for submissions from partnering departments for design and web update requests. This allows us to keep all the information in one place rather than rely on emails. Plus, we have a historical record of all the requests in a given year.

Aspetti positivi:

Jotforms is a simple way to create forms to obtain information and has powerful features for advanced form building. The form builder is drag and drop and provides plenty of options for customization. There is a free version with plenty of features and a cost-effective paid subscription that unlocks plenty of helpful features.

Aspetti negativi:

The UX on the submission side is not great. When navigating to the forms to review submissions, I oftentimes have to think twice about where to find them.

Risposta di Jotform

10 mesi fa

Thank you so much for your awesome review Whit. We greatly appreciate it. We believe that viewing the form submissions is easy. On the My Forms page, you only have to select a form then click the Submissions button on the top menu or click Inbox within the form menu to view the forms submissions data. You can also click the number badge just above the form icon to view the submissions data without leaving the page. Example: https://link.jotform.com/SQahsLiiD0 If you have a better idea, please share it with us at https://www.jotform.com/contact/ so we can open a feature request. Thank you so much!

Utente Verificato
Business Consultant (Laos)
Utente LinkedIn Verificato
Consulenza manageriale, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Great Flexible tool for all your Form Needs

5,0 12 mesi fa

Commenti: I have used Jotform over the years for many different usage cases. Surveys among a larger group of people, intake forms for trainings and evaluations of meetings etc. - its easy and quick to put together a form, its just as easy and quick for your audience/clients etc. to fill the forms out and its equally easy and quick to make use of that data through their exporting functions. For my (not continual and in large volume) usage I only ever needed the free version. There are some additional functions if you pay as well. The only time I had an issue was when a PDF export function did not work as expected. The engineers got back to me within a short time frame - I was impressed.

Aspetti positivi:

Form templates can easily be adjusted or you can start from scratch. Its easy to set up and use, simple for people to enter their data into your form and your export functions are great (Excel, or each respondents answers as PDF). Customer support is reactive, competent and polite. And all of that even though I have ever only used the free version!

Aspetti negativi:

The only downside might be that the individual settings for each form are a bit hidden. Once you know where they are its not hard to find them, but you might be searching the first time around how to ensure some of the settings are set up in a way that you want them to be.

Risposta di Jotform

11 mesi fa

Thank you for such an awesome review towards our product and our customer support. We truly appreciate it. We are glad to know some of the features work well for your needs and that you find them convenient to use. Happy holidays!

Adam
Business & IT Manager (Nuova Zelanda)
Gestione formativa, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Quick and easy form builder and data collection platform

4,0 anno scorso

Commenti: We use Jotform for collecting internal and external user data in response to fast changing needs (e.g. requesting the health status of those returning from areas that have just come out of Covid lockdowns). The API means we can directly add responses to databases, while Zapier integration allows us to add response to spreadsheets for further analysis.

Aspetti positivi:

Jotform are always releasing new features to meet customer needs. The cost is relatively low compared to other offerings

Aspetti negativi:

The default form controls are somewhat limited, and there is an overall reliance on 'market'/3rd party widgets.

Risposta di Jotform

anno scorso

Thank you so much for your nice review Adam. To clarify, we have all the basic form controls available in the form builder and we also added a lot of fields with advanced features like Appointment, Signature, Products, Fill in the blank fields and etc. Furthermore, almost all published widgets are developed and maintained by Jotform even those widgets with integrations from 3rd party services like Adobe Sign, DocuSign, and more, and we also allow our users to create their own private widgets too. If you think there's any form control that we overlooked, let us know at https://www.jotform.com/contact/ and we would be happy to forward it to our developers for future implementation. Thank you!

Arlène
Health Care Consultant (Svizzera)
Salute, benessere e fitness, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

If you need to create online forms, look no further!

5,0 anno scorso

Commenti: I have had a positive experience with JotForm

Aspetti positivi:

For me, there is no doubt: JotForm is THE one tool everyone should look into when it comes to creating online forms. It doesn't matter what you need the form for and whether you need one form or ten... JotForm is going to be a valuable resource for you. Of all the different things it brings to the table, my two favorite features are its templates and integrations. Why wasting time to create a form when there are others who have already created them for you? It is crazy to think that JotForm has a template library with over 10,000 items with pretty much every category you can think of (like booking forms, request forms, payment forms, just to name a few). And if you would like to do something with your form other than simply collecting information, you will be glad to read that JotForm has over 100 integrations with many tools you are probably already using, like PayPal, Zoom, Google Calendar and Dropbox. This is great to create simple, yet powerful automated workflows to do many different things with JotForm.

Aspetti negativi:

Depending on how often you use forms, you may find that the JotForm free plan isn't enough for you (at the moment, it has a limit of 100 monthly submissions) so you are likely to end up having to pay for it. I would say that this is the one thing I like the least about the platform.

Risposta di JotForm

anno scorso

Thank you so much for such a wonderful review, Arlene. We are extremely grateful for your great words towards JotForm and we highly appreciate it. You're the best!

Isaac
Business Development Specialist (Ghana)
Sviluppo di programmi, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

An amazing multipurpose platform beyond just data collection

4,0 anno scorso

Commenti: JotForm actually saved our project from collapsing. In the middle of a survey we had launched with a different platform, we were encountering severe technical issues that caused our data collection activities to completely stall. Migrating to Jotform not only solved all of those problems, but offered us features we didn't have with our previous service. Features that allowed us to cut down enumerator errors during survey administration, improve our agent remote monitoring protocols, and generally enrich the survey experience for our data analysts, survey respondents and field agents. It was absolutely amazing.

Aspetti positivi:

Well, first is the ease of use.With Jotform, survey creation to deployment in a matter of minutes isn't just a marketing gimmick...... we were actually able to do it. The quickly customizable templates and very user friendly feel makes it a joy to work with. Also, when we first signed on, we were migrating an active survey from a different service (which was giving us a lot of technical issues) and the customer service support we received was absolutely amazing.

Aspetti negativi:

Response data was being produced as links instead of the intended .pdf forms we had hoped.....when we first launched. And we struggled a bit to understand what was actually happening, but we later figured out the cause and solved it. That has been the only record of any issue we ever had with JotForm.

Risposta di JotForm

anno scorso

Thank you for sharing your great experience using JotForm. We are really happy to hear your overall satisfaction including your experience with our customer support team. Thank you and have a good one!

Natasha
Owner (Australia)
Salute, benessere e fitness, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Love JotForm

4,0 anno scorso

Commenti: It's been great. It streamlines so much of my business. It's become a vital part of my processes and workflows.

Aspetti positivi:

I like the ease of use and the conditional formatting. I love the API features and the fact it interconnects with the other products that make my business work.

Aspetti negativi:

That I can't have an additional user (one other one) unless I get five other users. I don't love the fact that the data isn't stored in Australia or that I don't have the option of doing that. I hate the fact they upsell HIPAA Compliance to health practitioners outside of the US as HIPAA isn't designed for anyone outside of the US.

Risposta di JotForm

anno scorso

Thanks for your review. Glad to know JotForm helped you in your business. Just FYI, we have an Enterprise solution where you can have a sub-account feature as well as choose your server location e.g. in Australia so your data never leaves your country. HIPAA is also optional in Enterprise. Please check this out https://www.jotform.com/enterprise. For the standard version, since HIPAA is all about safeguarding PHI, all users from different parts of the globe specifically those who also operate in the US can choose to enable HIPAA if they are subscribed to the Silver or Gold plan. If you have more questions, let us know at https://www.jotform.com/contact/ so we can help.