Recensioni su Practice EHR

The best EHR system I have used.

Commenti: Less time spent on looking up codes . Billing and invoicing is so simple.

Aspetti positivi:

This system has been a life saver to our practice. Billing and coding is so much easier with the Practice EHR. It has saved hours of paperwork

Aspetti negativi:

It takes a little while to get used to the program

Great experience

Commenti: Great experience. We have been using Practice EHR with practice management software for past 8 months and we are very satisfied.

Aspetti positivi:

Training was useful. User friendly and support team is very helpfulTickets are solved in timely manner. Down time is minimal.

Aspetti negativi:

Inability to reverse checked in patientSometimes error in printing paper claimsWe have to request changes to be made in templates We cannot easily add list of tests/orders etc

Do not recommend

Commenti: Experience was good until I notified them for the 3rd time that I was cancelling my subscription and I needed a refund. Its been all down hill from there. I will never use their services again and would never recommend anyone use this system for their EHR.

Aspetti positivi:

Cheap EHR for startup practice. Not much else to say.

Aspetti negativi:

This company auto renewed my subscription after multiple conversations with me telling them I would not be renewing. This company sent me my encrypted patient data 2 months prior to the expiration of subscription. After notifying them again of my cancellation and need for refund, they now want me to pay $1000.00 for my patient data. This is absolutely absurd and they refuse to rectify the situation and are now holding all of my practice information and patient data hostage.

Daily Use

Commenti: Customer service and support have been most helpful in all areas when needed. While the system is not perfect, it has many features that work well. I can see how for a direct medical practice this system would work very well. For a chiropractic clinic such as our own, it is functional. Hopefully as PEHR grows they will build more into the system to make it more chiropractic friendly.

Aspetti positivi:

Scheduling patients is easy and quick inside PEHR

Aspetti negativi:

Billing is a multiple step process for our practice as we function just a bit differently from other practices. Molding PEHR to function for our specific practice has been the most time consuming. The team at PEHR has been responsive and helpful during this process.

phoenix bay

Commenti: exceptional being a new practice, they guided us above and beyond

Aspetti positivi:

customer service and constant training with user errors

Aspetti negativi:

nothing everything was clearly laid out from initial training to daily operatins

Do not trust this guys

Commenti: Sales man Mr. X was liar. He didn’t tell me the clear terms and conditions and cancellation policy even I asked (sales man) specifically. I asked what is the cancellation policy for monthly plans ? And he says you can give us 30 days notice prior to canceling and that’s all. And when I gave notice for cancellation , he charged me for whole 1yr fees when I gave 30 days notice after 2 months of subscription. But I asked just questions regarding cancellation policy that I will be charged for anything else if I cancel any time and then he says no it is just 30 days notice and you will download your records and give it to you.

Aspetti positivi:

Chart notes, customized templates and patients forms

Aspetti negativi:

Says representative Mr. X are liars and hide the true agreement, terms and conditions when you ask them straight questions. Says person are not truthful and deceitful to get you into the deal and then will charge you for the whole year, even if you are not happy with the software . Software details -Normal physical exam can not be populated with one click. For each prescription, you will have to calculate the milligrams and ML and total amount of dispensing ML or milligrams. Software is slightly slow, sometimes prescription does not go through, the support team customizes template for you, but you will have to teach them every micro details like you’re teaching a computer which is very frustrating.

Practice EHR survery

Aspetti positivi:

It is very user friendly and it is relatively easy to navigate where you need to go.

Aspetti negativi:

The way the medication screen is set up. It does not save but one pharmacy at a time but gives a drop box like it should save all that have been entered on the patient.

Practice EHR for podiatrists

Commenti: Does everything I need with alot of reports so i dont miss payments.

Aspetti positivi:

I go to many facilities and this sorts them out well

Aspetti negativi:

Takes time to set up letter head, change office address and get billing statement correct. When completed it looks grest.

Happy Client

Aspetti positivi:

Great support with setup/going liveCustomer service responsive

Aspetti negativi:

If you don’t use the billing encounters dont move

Practice EHR review

Commenti: Has so far been a great experience. Any issues are addressed in a very timely matter.

Aspetti positivi:

Great EHR to use. Very easy to navigate. Support is absolutely the best!

Aspetti negativi:

Would like to be able to send mass emails to patient base as we were in our previous EHR.

Seamless Integration and Exceptional Support

Commenti: Overall, Practice EHR proved to be a reliable EHR system with effective integration capabilities. The availability of comprehensive API documentation and a Sandbox environment contributed to a smooth integration process. My experience with Practice EHR's integration team was positive, and their support was instrumental in achieving successful integration.

Aspetti positivi:

I recently had the opportunity to work with Practice EHR during our integration process, and I am pleased to share my experience. The integration process went smoothly, and the integration team provided commendable support throughout the entire process.One notable aspect of Practice EHR is its seamless integration capabilities. As a member of a product team involved in integrating various EHR systems, I initially had concerns about the complexity involved. However, Practice EHR pleasantly surprised me by offering clear API documentation, a Sandbox environment, and responsive support, which facilitated a seamless integration with our product.

Aspetti negativi:

The absence of webhooks in Practice EHR has limited our ability to establish real-time data exchange and automate certain processes when integrating with external systems. While the platform offers standard APIs for integration, the lack of webhooks means we are unable to receive immediate updates or trigger actions based on specific events within the EHR. We have recently been informed by the Practice EHR team that they are actively working on developing webhooks to enhance the system's interoperability and enable seamless integration with other healthcare tools and platforms. We eagerly look forward to the implementation of webhooks in Practice EHR, which will further enhance its capabilities and streamline our integration processes.

EHR and Billing

Commenti: Very good

Aspetti positivi:

EHR accessibility and input as well as Prescription management

Aspetti negativi:

viewing not as clear with use of android phone

my option

Aspetti positivi:

It is easy to document in this system. Also easy to put copays in.

Aspetti negativi:

The update where you can not see all the names on the schedule at the same time. You have to hold you mouse over the time to see who is on schedule.

PracticeEHR has been great!

Commenti: The has made our office flow much easier and saves a lot of time.

Aspetti positivi:

Easy to navigate and inexpensive. Great support.

Aspetti negativi:

There has not been any yet. It has been doing great.

PEHR review

Aspetti positivi:

Ease of use and affordability.

Aspetti negativi:

Download speeds could be more consistent. More control over template creation rather than going through support to implement.

EHR review

Aspetti positivi:

Ease of use, easy to train employees to use

Aspetti negativi:

Downtime when fixing the EMR, was down for 4 + days

Practice EHR

Commenti: good

Aspetti positivi:

Practice EHR is very easy to use and user friendly

Aspetti negativi:

Hard to print out schedule (for multiple weeks) for a patient

Happy Client

Commenti: Excellent

Aspetti positivi:

It is a very easy product to maneuver and use,

Aspetti negativi:

A self-scheduling option would be useful.

Great software to use

Commenti: Experience is good

Aspetti positivi:

Easy to use , self explanatory user friendly

Aspetti negativi:

Sometimes there isn’t enough wording to select for in the drop down

My review

Commenti: Well, overall it is nice to use since it is easy to use and easy to learn. But if you can improve or add some of the features.

Aspetti positivi:

Easy to use. Excellent customer service assistance. Really commendable.

Aspetti negativi:

Messaging in which you wouldn't notify if someone responds to your message. You need to open each to see if there's any response.

Overall Usage of Practice EHR

Commenti: Ok. Not the worst and definitely not the best for price paying.

Aspetti positivi:

Ease to submit electronic claimsCalendar use is pretty straight forward and clear

Aspetti negativi:

Not easy to figure out how to implement a task (not very direct).Tech support does not fully understand problem at hand and have to go back and forth with issue before being resolved.Ad Banners on topCostSlowness and system being down

Great Product, Easy To Use, Affordable

Commenti: Excellent

Aspetti positivi:

Easy to use, easy to learn, great support

Aspetti negativi:

that I did not get this Practice EHR sooner.

IT Supprt

Aspetti positivi:

[sensitive content hidden] has been instrumental in helping setup and adjust template management for our clinic within Practice EHR. He is professional, courteous and friendly. He is an excellent communicator. Unfortunately, [sensitive content hidden] is the only person that has been this helpful and my clinic has had a lot of difficulty with communication outside of IT support for setup.

Aspetti negativi:

Some experiences over the phone with phone courtesy have been less than desirable. Answering the phone with Yes and no name or department. Periods of silence, and being told when EHR was down to "deal with it."

Office Manager Review

Commenti: Simply and easy to use.

Aspetti positivi:

Easy, had a point of contact to help us every step of the way during the implementation process.

Aspetti negativi:

Can be glitchy, the system was down for about 1-2 weeks and really caused major scheduling and delays in patient care.

All good

Commenti: Dr. does patients notes and we set up appointments

Aspetti positivi:

Setting up patients.. I have nothing else to say

Aspetti negativi:

Should be easy to set up the patients.. I have nothing else to say