Da 17 anni aiutiamo le aziende
a scegliere i migliori software

Informazioni su Mailgun

Servizio API di e-mail transazionali per sviluppatori. API potenti che ti consentono di inviare, ricevere e tenere traccia delle e-mail senza sforzo.

Ulteriori informazioni su Mailgun

Aspetti positivi:

Ease of use for servicing our mail servers. Easy to spot and workout problems from clients not getting emails from our system.

Aspetti negativi:

Customer service is slow and useless. More expensive compare to others.

Valutazioni di Mailgun

Punteggio medio

Facilità d'uso
4,3
Servizio clienti
3,9
Caratteristiche
4,2
Rapporto qualità-prezzo
4,0

Lo consiglieresti?

7,7/10

Mailgun ha una valutazione complessiva di 4,3 stelle su 5, calcolata sulla base di 156 recensioni degli utenti di Capterra.

Hai già usato Mailgun?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (156)

Rosela
Relazioni con il pubblico (Italia)
Relazioni governative, 51-200 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Software per verificare email a livello aziendale

5,0 11 mesi fa

Commenti: Esperienza positiva e il dipartimento per cui lavoro se ne serve con la massima utilita possibile

Aspetti positivi:

Per il mio lavoro e' imperativo avere server affidabili e domini e indirizzi email in sicurezza continua.

Aspetti negativi:

Lo sconsiglio a chi non ha molte email aziendali da gestire

Cristian
Cristian
Software Developer (Colombia)
Utente LinkedIn Verificato
Telecomunicazioni, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Simplify your email sending

5,0 5 anni fa

Commenti: We use mailgun for all of our transactional email. We manage, from a single account, a lot of our domains. We always have detailed insight into what is happening with our email deliveries. When things go wrong, there is enough information to find the cause.

Aspetti positivi:

Ease of setup. Transparent pricing. Free tier goes up until a really high scale. Can use it via API or smtp, whatever you need.

Aspetti negativi:

Support is a little slow for non paying plans, but that is expected. There are no alarms in place for when something starts going wrong unexpectedly.

Utente Verificato
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Mailgun is the most developer friendly and cost-effective transactional email service/

5,0 3 anni fa

Commenti: Mailgun was one of the most developer-friendly transactional email service providers previously until they removed their free plan. However, the ease of implementation and support by different plugins and software make it a really good tool. DNS is easy to configure so we have no issue with deliverability. The dashboard is also great and offers good logs and graphs.

Aspetti positivi:

Great documentation, 10k emails on the free plan was great previously for the prepaid plan is okay. Good API and interface.

Aspetti negativi:

Downtimes and deliverability issues can be daunting.

Utente Verificato
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, Lavoratore autonomo
Ha utilizzato il software per: Prova gratuita
Fonte della recensione
Fonte: GetApp

Alternative considerate:

Waste of time and money

1,0 anno scorso

Commenti: I've worked for quite some time with Apollo where they referred me to use a mailing service such as Mailgun to expand my email sending cap to over 200 emails/day. So I did. I created the account on Mailgun, ran a couple of tests, got familiarized with the API, and developed a standard operating process around it, took me 1 week.Everything went well in the testing phase.After sending my first batch of emails LIVE (oh the timing) I got my account temporarily disabled. I get to fill in a completely irrelevant form that was supposed to confirm the "legitimacy" of my business. My business is 100% legit. I got my account permanently suspended, because why not, and who cares? It is not illegal in any country to send cold emails. I haven't received any explanation, there was no warning before starting to use the app. Waste of time and money.

Aspetti positivi:

Yes, there are not too many things left to like at the end of the day.

Aspetti negativi:

Takes a lot of time to set up and requires a serious time investment compared to its competitors.Docs are messy and outdated/inaccurate.Extorsion tactics.They disable your account for no reason.There is no support.

Ricardo
manager (Portogallo)
Intrattenimento, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Solid mail solution with good dashboard and exellent customer support

5,0 4 anni fa

Commenti: I needed a free solution to send transactional emails on wordpress. And Mailgun came as one of the favourites and also they had a good free plan. Moreover, it has integration with a mail plugin that I was using. So it seemed a good idea to try it. I'm using it for almost 2 years and it was easy to setup and it's working great since then without any need to fix or change anything.

Aspetti positivi:

You can try Mailgun and really use it on your site for free Great customer support that will treat you well even if you're using free plan and don't know nothing about emails. Being one of the most popular company, there is lots of information around the web on how-to-dos. Easy integration with wordpress plugins.

Aspetti negativi:

If you don't have a dedicated IP, your reputation will be influenced by other users. So if someone is using Mailgun abusively and is using the same IP to send emails you may get some problems.

Arkadiusz
Arkadiusz
IT Project Manager (Polonia)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

High Deliverability

5,0 11 mesi fa

Aspetti positivi:

A clean interface is a plus, but functionality is still limited compared to Mandrill. However, the core functionality—transactional emails—works very well and seamlessly.

Aspetti negativi:

Very basic interface and limited options compare to competition.

Chetan
Chetan
Director (India)
Utente LinkedIn Verificato
Moda e articoli di abbigliamento, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Best In Class Email Software

5,0 3 anni fa

Commenti: It was a nice experience with the Mailgun so far.

Aspetti positivi:

Mailgun is the one of the best email software, from validation to deliverability, parsing to SMTP, and much more. It's the great tool with all in one email solution.

Aspetti negativi:

I believe it's the complete solutions and having all sorts of features and functionalities.

Daniel
Daniel
Full Stack Web Dev (Argentina)
Utente LinkedIn Verificato
Internet, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Setup and use anywhere any how even API or SMTP

5,0 5 anni fa

Commenti: We use mailgun as transactional email services, their free tier fit with our basic usage.

Aspetti positivi:

API is very easy to integrated, SMTP alternative is a quick start to use in software that require SMTP protocol to send email.

Aspetti negativi:

Current dashboard is kind of complicated, sometime I could not find a setting or where I could set a adjustment.

Norbu
Norbu
Chief Executive Officer (India)
Utente LinkedIn Verificato
Telecomunicazioni, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

One of the best available email API service

4,0 2 anni fa

Commenti: Good and the best among the tried ones yet

Aspetti positivi:

Easy integration, and well-defined logs which helps always for better tracking when some issues arise

Aspetti negativi:

The regular change in the interface and the toughness to find options with new ones

Utente Verificato
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Very user friendly and highly recommended

4,0 4 anni fa

Commenti: The process from the very start was very straightforward and allowed myself and fellow marketing and development team members to grasp the intricacies and entire tool set within the platform.

Aspetti positivi:

The ability to connect to our internal platform to send transactional email and monitor activity are features that really stand out and directly address our needs in terms of email deliverability, activity tracking and technical solutions.

Aspetti negativi:

The ability to migrate from the legacy to the newest version of the platform has not been the simplest process. While the workarounds have suited our needs just fine, it hasn't been the simplest process to migrate over from the legacy version.

Utente Verificato
Utente LinkedIn Verificato
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Reliable base for emailing in a product

4,0 5 anni fa

Aspetti positivi:

We liked the simplicity and set it and forget it nature of the product. We never really ever had to go in and perform maintenance since when we first set up the service on our app a few years back.

Aspetti negativi:

We recently had an issue of emails not getting sent out that was due to a different service we had integrated with mailgun. Because of this issue, we had wondered if we were able to go back in the mailgun logs to see the old emails. Unfortunately, the logs only go back to about 2 months or so which meant we had just lost all the old data. It would have been nice if there was some option to perform automated backups of everything or automated exports after the 2 months period.

Cristian
Cristian
Manager (Romania)
Utente LinkedIn Verificato
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Alternative considerate:

Seems a good software, but slow customer support

5,0 2 anni fa

Aspetti positivi:

It seems relatively easy to use. I wanted to use them because they are a cheaper alternative to use on a WordPress site.

Aspetti negativi:

I had some issues with the initial setup and the support team was not that supportive. I quickly disregarded this software as I didn't want to waste much time. It was already a week and the slow responses from support didn't help. Maybe I got impatient and switched too quickly. The software looks good, it's just that I needed to implement something quicker

Jon
Systems Engineer (USA)
Settore automobilistico, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Mailgun provides reliable email delivery and tracking software

5,0 6 anni fa

Commenti: We use Mailgun to send emails from multiple domains through our ERP system. Mailgun as given us noticeable improvement to our email metrics and tracking. I would recommend Mailgun to others.

Aspetti positivi:

Our ERP system added integration with Mailgun several years ago and our ability to track and verify emails had been delivered significantly increased. We noticed an immediate increase in our email delivered confirmations. This is significant for us as we send our monthly account billing statements through email. If our emails aren't delivered, we don't get paid. Mailgun also provided much superior email tracking so we can identify which emails weren't delivered and find another way to get in contact with our customer.

Aspetti negativi:

Our biggest limitation with Mailgun is with our ERP system and how they only chose to provided limited support to the many features Mailgun offers.

Aaron
Aaron
Owner (USA)
Utente LinkedIn Verificato
Internet
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Almost a necessity with server configs and email filters!

5,0 6 anni fa

Commenti: Mailgun ensures that emails sent from your site make it the destination email inbox and not the spam folder. Easy to use, free for the first 10,000 and has mail logs. All around, a great product!

Aspetti positivi:

Mailgun ensures that emails from your website actually make it to their destination. With their free tier covering the first 10,000 emails, it's a free solution to a prominent issue: emails getting stuck in email filters or not making it at all. Mailgun is easy to sign up for and easy to integrate into your site, especially if you are using WordPress. Absolutely love the mail logs too - that's come in quite handy on many an occasion.

Aspetti negativi:

As a web developer, I understand the need and value of Mailgun. It can be difficult for new users to understand this though.

Bruce
Bruce
Senior Operations Officer (Italia)
Utente LinkedIn Verificato
Ricerca, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Rock solid delivery

5,0 6 anni fa

Commenti: Haven't had a complaint yet.

Aspetti positivi:

Configuring email is like conjuring drunk dragons with black magic: most of the time it only works so-so and any tiny mistake gets you burned. Mailgun has very good documentation on setting up your domain and configuring things so that your reputation is great and does not suffer. The REST API makes dealing with events a pleasure and the dashboard gives you great insight into where your mails are going to or coming from and why your audience is behaving the way it is.

Aspetti negativi:

There's not much not to like. The price is great (mostly free) and the documentation and reliability are 100%.

Cuong
Cuong
Founder (Vietnam)
Internet, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

The best SMTP provider I love most

5,0 5 anni fa

Commenti: Mailgun worked for me seamlessly, no challenge and I'm happy to use it, even will buy their Pro Plan in the future.

Aspetti positivi:

I use Mailgun for my email marketing services and it works perfectly. Mailgun helped all my emails go straight to my prospectors' inbox instantly without any challenges. With 10.000 free emails/month is a super deal for small business. Besides, Mailgun is truly flexible for developers with Webhook Support, API support, SMTP user manager, Email Template Builder.

Aspetti negativi:

I hope Mailgun support Email Template Builder with Drag&Drop function that easier for me to create email templates for my workflow.

Warren
Web Developer (USA)
Software informatici, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Mailgun should be used on every website!

5,0 3 anni fa

Commenti: It is a very good system and plugin to use, highly recommend it to those looking for a good mail SMTP plugin.

Aspetti positivi:

I work with WordPress built sites and I recommend Mailgun to all clients. It is so easy to use and works flawlessly with your WordPress site set up and forms.

Aspetti negativi:

There can be times where certain Themes or Plugins do not work well with it and sometimes there are issues/bugs after an update is rolled out.

Brian
Brian
Partner (USA)
Utente LinkedIn Verificato
Internet, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great service with easy integration.

5,0 5 anni fa

Commenti: First 10k emails through Mailgun are free, why not give it a try. Transactional outbound emails originating from Mailgun and are less likely to be blocked as spam.

Aspetti positivi:

Free options for small/startup businesses with reasonable prices for larger companies/projects. Mailing lists included. WordPress integration is quite simple with the Mailgun plugin. Once installed and configured, the WP plugin allows websites to send form email responses with relative ease. The mailing list feature is nice bonus. Management portal was updated recently and vastly improved the UI/UX experience.

Aspetti negativi:

Extended log access is only available in more expensive plans.

Todor
Helpdesk agent (Bulgaria)
Servizi ai consumatori, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great e-mailing platform

4,0 anno scorso

Commenti: It is helping our business with one of the core services we provide which is OTP verifications

Aspetti positivi:

SImple and user friendly interface. Cheaper than most competitors

Aspetti negativi:

You can not search the logs with the email content

Hamza
Senior Manager (India)
Editoria, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

No Improvement

3,0 2 anni fa

Aspetti positivi:

Once, you were in a free trial your campaign ratio comes to 20% means, if you send campaign of 100 email it shows that 20 email were open but it was not, ideally if you test the service with your own testing ID's. Suppose if you were login to eight email address and check the email to one email address, it shows open to that eight email address which is not accurate

Aspetti negativi:

I understand that it is very difficult to share accurate ratio but if you are unable to share the accurate ratio, you should not share the incorrect ratio

Fotios
Customer Support Team Lead (Grecia)
Software informatici, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Mailgun is pretty good

5,0 2 anni fa

Commenti: Overall Mailgun is a great tool and I highly recommend it.

Aspetti positivi:

I like how it literally has every piece of information that you need to make an educated decision about potential client accounts and wether they are fraudulent or not.

Aspetti negativi:

It's kind of complicated to understand and get acquainted with at first.

Utente Verificato
Utente LinkedIn Verificato
E-learning, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione
Fonte: GetApp

Cost Effective Email Solution

5,0 6 anni fa

Aspetti positivi:

1) Customer Support, through the inbuilt ticketing channel is very prompt and often resolves queries within the first attempt. Even if you're running the account primarily on free credits. 2) Seems to be reasonably priced if you need to send more than 10,000 emails a month

Aspetti negativi:

1) Delivery reports are saved for only 30 days, and doesn't have a CSV download option with delivery statuses. 2) Dedicated IP address is prohibitively expensive

Utente Verificato
Utente LinkedIn Verificato
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

good for Transactional email and more

5,0 7 anni fa

Aspetti positivi:

Mailgun's system is set up so well, and their SDKs for different languages are so complete, that these days I add a domain, add a Ruby gem, and my new Rails project has transnational email ready to go, highly deliverable, and I just don't worry about it after that. It just works.

Jonathan
Magician (USA)
Intrattenimento, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Feature rich, strong support team

4,0 4 anni fa

Commenti: Overall, a very good experience. Mailgun was definitely a very competent software and tool for dealing with the complex nature of sending out mass marketing emails successfully.

Aspetti positivi:

In my previous work as Director of Operations of a medical software company, I worked with the development team to implement and utilize the software. A lot of the technical side of things was over my head, but the mailgun support team was top notch and integral to us executing on a successful deployment of automated emails at a scale far greater than anything we had tackled before.

Aspetti negativi:

Most of my gripes are simply due to lack of understanding - a lot of the software was quite technical in nature and over my head. But I can't really speak in detail to any pros/cons of directly interacting with the software or its user interface.

Tóbiás
Ungheria
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: GetApp

My transactional mail provider

5,0 6 anni fa

Aspetti positivi:

I have searched a cheap, but reliable transactional mail provider for my various products, finally found it, and use it with delight.

Aspetti negativi:

I would be fond of a service if I can make responsive newsletters from templates with this provider.