Recensioni su Salesmsg

2-Way SMS

Commenti: SalesMsg has been great. I had it up and running in no time at all.

Aspetti positivi:

I love this software. It's easy to set up, use, and the deep integration with ActiveCampaign has already enabled me to close two sales I would have missed previously. The app is awesome!

Aspetti negativi:

I haven't found anything not to like about the software yet. If I have to choose something, I'd love to see Calendly as a meeting option.

SMS texts for our call center booking process

Commenti: We've been glad for the ability to have an SMS feature that can be shared across multiple sales people in our call center. It's been a good value, priced well.

Aspetti positivi:

We're able to trigger the sending of an SMS message via the API from the web-based SaaS that runs our quoting and order taking business. We can thereby start an SMS conversation automatically when the prospect requests a quote. Then we can manually follow up with that prospect within SalesMessage to close the sale. Anyone on our team can reply and see replies back. It helps us communicate outside of email for the urgent quoting and booking process in our business.

Aspetti negativi:

Features continue to be added, and we like the pace of development. The integration via the API was good, then some updates were made that limited the 'merge fields' (sort of) that we could make use of. We welcome more capacity for us to send data into SMS messages within the API.

Not what it use to be

Commenti: It was good initially other than getting logged out on my phone app frequently. I ran into issues with messages not be delivered and the customer service team refused to talk to me to help resolve. I definitely do not recommend using this company.

Aspetti positivi:

Communicating with customers from a team text line

Aspetti negativi:

Customer Service unwilling to speak with me to resolve deliverability issues with messages

Functional & great service

Commenti: Positive

Aspetti positivi:

Customer service is really helpful. I link up the texting platform to my booking software and I love that it has that API - it never fails. Texts come in without any lag time. There is call forwarding that is essential for me and my business.

Aspetti negativi:

Little bit of a lag on call forwarding. The software can be a little buggy but that is to be expected with such a new product.

Perfect ActiveCampaign Companion

Commenti: 10/10

Aspetti positivi:

Super easy ActiveCampaign integration. Works amazingly well with automations, app is clean, messages go through without a problem and all messages are recorded in my active campaign contact notes. I’ve used a few other services and this is by far the best for 2 way automated text campaigns and automation.

Aspetti negativi:

Had an issue with messages not going through but it was solved quickly.

Salesmsg is a text messaging platform for businesses with features like automation, templates etc.

Commenti: Salesmsg is a text messaging platform that is highly regarded by businesses due to its features that help improve customer engagement and conversion rates. The software offers automation capabilities, personalized templates, and integrates well with CRM and marketing automation tools for seamless communication. Although some areas, such as pricing and reporting capabilities, could be improved, many users appreciate Salesmsg's excellent customer support and training resources. Overall, businesses can benefit from using Salesmsg to enhance their text messaging capabilities.

Aspetti positivi:

Salesmsg software is highly regarded for its ease of use, automation features, real-time notifications, personalized templates, and smooth integration with other tools. i also appreciate the software's exceptional customer support and access to helpful training resources.

Aspetti negativi:

I have identified several areas for improvement in Salesmsg software, such as its pricing model, reporting features, and lack of direct phone support. I have also reported encountering occasional technical issues like glitches and slow loading times while using the software.

Salesmsg Review

Commenti: We have three individual phone numbers on our account and I don't know if that complicates the experience but one should be able to click on a contact and type your message.

Aspetti positivi:

We were desperately in need of a texting communication system for recruitment. Salesmsg was selected for its ability to do mass texting.

Aspetti negativi:

Not the most user friendly. If you search a contact name and you havent already sent them a message, it

Salesmsg Is Amazing

Commenti: Getting responses from customers immediately is fantastic.

Aspetti positivi:

We use this software to contact all of our clients and it works well. We are working on integrating it more fully with our current software.

Aspetti negativi:

It does not fully integrate with Outlook. Also, I would like SalesMessage to use our current business number to send messages. This feature does not work for us currently.

Perfect for sales, but not for broadcasts

Commenti: It was really easy to setup and the customer support has always answered my questions quickly. I ask a LOT of questions of support teams and they have done a great job at helping even when they couldn't directly solve my problems.

Aspetti positivi:

We've seen a big improvement in our appointment attend rate from connecting Salesmsg to Zapier to automate SMS reminders and start an instant conversation. Just being able to simply text back and forth has really helped our sales process.

Aspetti negativi:

The mobile app is difficult to use. It struggles to load messages so we find ourselves using the desktop app 99% of the time.

Superb Text message Platform, a new channel for reaching your customers and getting results

Commenti: I've worked with Salesmsg (Sales Message) for awhile and am part of the team building out the product, so I want to make that clear before you read my review. I've found that the two way text messaging platform is easy to use and would recommend this to any business looking more than a sales text messaging service. This platform is great for sales, marketing, customer support and internal team use. It really has applications for almost any business need where you're trying to reach customers. Text messaging gets such a higher response rate than any other channel (much higher than email) it would be a great option for any small to enterprise level business looking to dive into a text message based solution to reach their customers.

Aspetti positivi:

Great product and innovative team, the ease of use and expanding functionality of the product.

Aspetti negativi:

Can't find anything that I didn't like, the platform is easy to use and the interface is easy to understand.

Great Communication Tool

Commenti: Overall the software works pretty well, a few glitches once in a while with the auto sends not sending but customer service is always great and assists in fixing any issues.

Aspetti positivi:

I love that this software integrates with PipeDrive and it keeps out teams texting all in one place as well as in our CRM.

Aspetti negativi:

I wish it had better integration with PipeDrive where I could sent texts right from there.

I appreciate the service you all provide

Aspetti positivi:

App integration into our online schedule and our ROI calculator Pipe Drive

Aspetti negativi:

message rebounds/rejections. error sending.

Love this service...

Commenti: It's been good.

Aspetti positivi:

I like the ability and that it works with Zappier. Support is good and has been helpful.

Aspetti negativi:

The cost of each message itself. We sent out a lot of texts, I think it would be great if we purchased X amount of messages, we could get some for "free" as a bonus. Like, there's no change for buying more. It's all the same cost. I think it would be a good incentive for us to buy more upfront.

Great Product - Awesome Customer Support

Aspetti positivi:

It allows us to easily communicate with our customers and carriers from our computers or mobile devices.

Aspetti negativi:

The inability to send a message to multiple people quickly and easily.

Great product

Aspetti positivi:

Technology is not my strong suit -- but this is as straightforward and easy to use as they come -- and makes it so much easier to be able to text from a computer rather than a cell phone -- easier to integrate with our CRM as well.

Aspetti negativi:

If there is a way to schedule texts for a later time I haven't found it -- but it would be helpful! I'm on the East Coast and sometimes want to reach people on the West Coast....but not at 6 am their time!

Great Way to stay in contact with customers

Commenti: My customers can contact me in the media they love to use ... TEXT

Aspetti positivi:

EASY to use reply in the computer as you were on your phone. Practical

Aspetti negativi:

Can't think one thing Is practical, fast, easy to use

They ask for reviews and feedback a lot!

Commenti: Please do not message me anytime except during business hours!
Can I set my message times?
In would love to line that up with when I’m actually working.
Thanks,
Jeremy

Aspetti positivi:

It works well with hubspot once you can get it linked up.

Aspetti negativi:

It’s hard to set your password, especially on iPad tablet. The chat didn’t work, says it will take hours. Basically, logging in all the time is annoying as well as this constantly asking for feedback, especially in my off work hours, like now!

Good for text messaging in USA

Aspetti positivi:

Integration with HubSpot works well and is easy to setup

Aspetti negativi:

It wasn't able to send to people outside the US when we used it

A necessity for Hubspot sales

Commenti: I get way more response back from customers and leads

Aspetti positivi:

Main functionality of use SMS in sales process. Integration with Hubspot it's what makes it work. Tracking in Hubspots timeline with chrome extension makes you more effective and versatile.

Aspetti negativi:

User interference, could be more pretty and 21sr century.

GREAT Hubspot Integration

Aspetti positivi:

Just a great Hubspot integration with an amazing customer service team. Definitely know what they are doing and they are excellent in helping you reach your goals.

Aspetti negativi:

Nothing so far. We have been liking all elements of the tool.

Great Product, Outstanding Service

Commenti: Outstanding! Love that it increases my productivity and efficiency in connecting with clients.

Aspetti positivi:

Easy to use, easy to setup canned messages

Aspetti negativi:

Nothing that can be addressed by Salesmsg

Lag Time

Aspetti positivi:

Makes communication much easier, automations are great

Aspetti negativi:

It runs kind of slowly on all my devices, including the computer.

Promises to do things but....

Commenti: Promises made, didn’t see how they could possibly do what they said.

Aspetti positivi:

The thought of this system being able to do an integration with our CRM and then the capabilities after

Aspetti negativi:

Unfortunately, it’s not that user friendly. I could set it up fine but for our “typical” user, I would have to give access to areas of our CRM that we’re not comfortable doing.

Super!

Commenti: Very good experience, y'all are open to help.

Aspetti positivi:

Easy texting to clients. Quickly can add contacts.

Aspetti negativi:

Love using this to text our clients, beats using my personal cell.

Great, easy to use texting platform

Aspetti positivi:

It's extremely easy to set up triggers and add the webhook into automations in my CRM. Messaging back and forth with leads has never been easier.

Aspetti negativi:

I don't have any issues with it. It fits all of my needs.