Recensioni su ChefMod

Purchase Power

Commenti: My overall experience with ChefMod has been excellent. The savings for my Buisness both with time and cash value are unmatched.

Aspetti positivi:

From set up to our daily ordering to receiving product ChefMod has killed it every step of the way. Along with the great prices from the purchasing power to the easy use of the software makes ChefMod an easy and logical choice.

Aspetti negativi:

I have nothing to add here, the software does everything we need it to do.

Excellent Platform!

Commenti: Great- All the support staff is so nice and accommodating. Every request is answered in no time and their assistance with many things that they could push on me but they do as a courtesy to make my life easier such as credit applications, lookups for items, etc. is a breath of fresh air that I don't see with most vendors we work with!

Aspetti positivi:

Everything needed from accounting and ordering to analytics this software has helped us integrate. I no longer have to code invoices. It exports on my cue right to my accounting software. We do not have to deal with any pushy annoying sales people from the food companies OR their commissions which is a huge perk! My food costs went down tremendously since we started using this software and I am able to view all past current and future orders with a couple clicks at any workstation with internet. Anytime I have a question the support team has a very fast response time and does most all of the legwork to accommodate my requests making my life ALOT easier when we want to price things out or are having an issue of any kind. Chefmod has brought my BOH kitchen practices into this day and age instead of the more old school less efficient practices of the past that we used previously to get the job done.

Aspetti negativi:

Because it was a big change in switching to this platform it took some convincing to get my kitchen team on board. All of our vendors changed so ironing out new delivery windows and what no had a little bit of a learning code but nothing that could not be addressed. My former food vendors were not pleased but it was definitely a wise business decision. If you have an old school kitchen department who is not comfortable using the computer this transition would take some time, but once trained and all the kinks are ironed out this is the way to go for sure.

A helpful tool, not foolproof, needs major QOL and UX improvements

Commenti: It has helped us lower costs, but has also come with workflow changes that can be annoying at times. It basically finds the cheapest price for each item you're ordering across all of your vendors and orders it. The problem is that each of these vendors has a minimum order price to ship. What follows is a chefmod rep calling you telling you that your order doesn't make minimums for several different vendors and then you need to sit on the phone with them and move things around until you can get things to work out mathematically. They don't look at your order as a whole and try to find the cheapest possible way that would get you the order successfully, they just order the cheapest version of each item and hope that everything adds up to make a minimum or you're getting a phone call. What makes this even more frustrating is that you can't order from a specific vendor through the site to avoid this nuisance.
Overall, it's OK. It's lowered costs but not without headaches. There's some convenience to being able to order from some vendors online, and being notified about things like holiday delivery schedules. I can't be sure if I'd recommend it to someone who doesn't need it for their business, as I do not find it to be a luxury.

Aspetti positivi:

Browsing inventory Order history referencing Customer service

Aspetti negativi:

Interface needs improvement, a lot of un-intuitive design and layout decisions Does not currently have functionality that allows you to order from a specific vendor, so making a minimum order for a vendor can be frustrating and involves phone calls Search function is bizarrely bad

Happy Customer

Commenti: ChefMod has been wonderful, the staff I've interacted with are always polite and professional. The product we receive is always of the highest quality, and the digitizing of invoices makes accounting a breeze on our end. Overall I love it, I wish I had switched over sooner.

Aspetti positivi:

Ease of use with this system is what I like best about it, not to mention the money saved

Aspetti negativi:

Sometimes the wording on how products are named in the system doesn't make sense, but once you figure out how to search it's not a problem

Coastal Sunbelt Produce is Proud to Partner with ChefMod

Commenti: Coastal Sunbelt Produce has been proud to be a part of ChefMods growing success since its inception. We have worked closely together over the years with their many talented crew members as both of our businesses have expanded. We admire their dedication to their customers and vendors alike, always on the cusp of what is new in our industry. We look to a bright and successful future with the ChefMod Team.

Aspetti positivi:

Coastal Sunbelt has had an overall excellent experience with this software. When a problem occurred we were able to remedy the situation quickly with the Help of ChefMod team members.

Aspetti negativi:

Coastal Sunbelt has not experienced a major problem that was not remedied efficiently. Although no software is 100 per cent fail proof ChefMod is available to its customers and vendors for quick solutions

ChefMod for restaurants

Commenti: Overall savings is a great plus.
When the rep and the other manager (do not recall her name) were on staff, there was more feedback from the team that seams lacking. No one has come out to introduce themselves since in order to let us know they are the new point person.
The rep has been very helpful. Several of the staff are very responsive and able to trouble shoot. Unfortunately, a formal introduction of new management was never made.

Aspetti positivi:

The service personnel attempt to accommodate most situations. They are always friendly and as helpful as possible. Being able to send orders at anytime without having to make phone calls is a great convenience and timesaver. Once the order guides are set up it is very efficient to place orders.

Aspetti negativi:

The fact that there is no way to see where the products are coming from on the screen while ordering is very inconvenient. Often we do not make a minimum order and chefmod has to transfer merchandise. I would like to see where the lowest bid is coming from(or all bids for that matter) so I can ordr where it best suits my needs. Some vendors deliver early, some late - I want the knowledge of where they are coming from.

The best ordering software

Commenti: My experience is the greatest, the staff is always there to support you 100%. The execution of them resolving any issues is so on point, it makes my operations at the restaurant run that much smoother. They always check back to make sure you’re satisfy with products price and any inconvenience encounter during delivery.

Aspetti positivi:

I love this software, is easy to navigate for ordering, entering sales and invoices. I like that I can go back and find old invoices instead of calling the office to make sure they were entered.

Aspetti negativi:

Honestly there is nothing I don’t like about it.

The company that helps your buissness run smooth!

Commenti: Chefmod is everything you need in one place, from logging our sales to ordering and getting the best prices it doesn't get any better then this. When ever we have any issues the customer service is the best. They get back to you right away and 99% of the time the problem is resolved on the first call. They follow up making sure everything is ok and also keep us update with any changes that might interfere with ordering any product ahead of time so we can sub with another product. I cannot see running my restaurant as accurate as we do if it wasn't for chefmod. The staff is amazing friendly and always willing to take care of any problems we may encounter.

Aspetti positivi:

Makes everything in the restaurant run smooth giving us the best product out there.

Very User Friendly

Commenti: I use ChefMod daily to enter my sales and invoices into our system, and it's very helpful where I can find or track certain information, if needed rather quickly, which is why I refer to it often throughout the day.

Aspetti positivi:

This is very user friendly; I never have issues trying to navigate my way around and its functionality is great!

Aspetti negativi:

I'm not sure I have an answer for that; I'm happy with it!

ChefMod- Review

Commenti: Chef Mod has contributed to my success at the meadowlands. Great professional service with excellent customer service skills .

Aspetti positivi:

It’s a blessing to have quick and easy more time to other things .

Aspetti negativi:

It’s all good , I really never had a issue with it

Easy to use

Commenti: Chef mod is easy to use and navigate including but not limited to their graphics and statistical information. Their reports are always detailed and spot on. Making it easy for anyone to understand the information and interpret it for their own use.
Customer support is always helpful and work in a timely fashion.

Aspetti positivi:

Detailed statistical reports customer support is quick and easy

Chefs life easier

Commenti: This is my 8th year using ChefMod ever since I started it just keep getting better and better and it really helps with my food cost.

Aspetti positivi:

I like the fact that I can find anything I wish for for less price.

Aspetti negativi:

The fact sometimes I have to order items in advance but reasonable on certain items.

EASY BREEZY

Commenti: Working with Chef Mod greatly simplifies the daily task of entering the many invoices we receive daily (and there are many!)...also, the Staff is the best when it comes to responding to questions/requests in a timely manner...thank you, Chef Mod!

Aspetti positivi:

It's quick and easy; very user friendly...I love that someone is always there to respond, no matter what time or what day of the week!

Aspetti negativi:

I'm not sure there is one...I have no problems using it, and if I do, the staff is always there to answer my question...

Management Helpful

Commenti: Chefmod has been a extra helpful and simple system to reconcile invoices and keep track of the restaurant's costs and sales.

Aspetti positivi:

Chefmod helps to reconcile invoices at a click of button and automatically marks for you any missing items on the invoice. Also, the way the system is designed helps in a great extent to verify all the details of the different business' costs and at the same time use those numbers to compare it to your sales in a daily, weekly, monthly or yearly basis, assisting management to balance their cost.

Happy

Commenti: easier than ordering separately from each company

Aspetti positivi:

customer service is great mostly easy to use

Aspetti negativi:

small inconveniences in use: i almost ALWAYS order through "order history" and wish it would automatically start me there prices are not always cheaper, especially when fee is included

Back of house made easy!!!

Commenti: I have been working with Chefmod for many years. The system has simplified my BOH operations and food ordering for my Chef so we are able to be on the floor and be a part of our diners experience. If we ever have issues with vendors, products, invoices etc.. we make one phone call to them and they take care of everything. I have been working with the Chefmod team for so long that I would be lost without them.

Aspetti positivi:

It's easy to navigate and very simple.

Aspetti negativi:

Hmmmmm... that my favorite Chefmod people don't work 24 hours.

ChefMod Review

Commenti: Saving time and
Money

Aspetti positivi:

Consolidates all ordering as opposed to dealing with multiple vendors

Aspetti negativi:

We are pretty happy with it, we probably don’t use all of its abilities

Excellent product

Commenti: I have been using this software everyday for the past 8 years to receive thousands of orders. I can honestly say it makes my life so much easier and helps my business run more efficiently. I would recommend this software to anyone that needs to maximize their time during the work day.

Aspetti positivi:

The fact that it's simple to use. I was able to successfully train my staff members to use without any issues.

Aspetti negativi:

None come to mind

Service at its best

Commenti: Been a Chefmod customer since 2010! Centralized all of my purchasing power and saved big bucks! Chefmod's ability to negotiate with new vendors specifically for my own QSR brand to bring in new products was absolutely #1! I recommend Chefmod to all of my restaurant buddies in NYC!! Thanks

Aspetti positivi:

Ease of use

Aspetti negativi:

Can't add products as end user

Chefmod is the way to go!

Commenti: software is very user friendly, keeps track of your invoices, and reconcile them at a click.
ordering your supplies is the best, create your own list of items you order weekly and just click on them to order them. shows you what you last order so you know what should be order next time around.

Aspetti positivi:

ease of invoice entry, and making your orders

Aspetti negativi:

have not found any yet!

The Key to Organization

Commenti: Chefmod has become an integral part of our operation, helping us keep accurate, reliable, easily accessible records of all invoices and payments.
From expense reports to ordering, we use Chefmod as a streamline platform to consolidate many of our essential functions into one easy-to-use, highly supported program.

My Chef Mod Experience

Commenti: My experience with Chef Mod has taught me that they are tenacious when I comes to supporting their members. They have demonstrated to me that they will go to serious lengths to deliver the right products when the members require.

Aspetti positivi:

Easy to use

Aspetti negativi:

We haven't really had any issues yet.

great software, overall good time and money saver. its solves my product problems fast.

Commenti: better and faster ordering

Aspetti positivi:

easy to use, it make my ordering experience fast and reliable. does not make me rush and i could place my order anytime i want.

Aspetti negativi:

purveyors fail sometimes to let us know on a timely manner of items they do not have in stock.

user friendly

Commenti: From my experience in Chefmod what it's most appreciated is that the purchasing software will satisfy all your needs. What ever it is that we order, it's what we are going to get in a simple and easy process.

Aspetti positivi:

Satisfies all your needs. It's very simple to place an order. It also helps you get the best prices and quality products in the market.

ChefMod FTW!

Aspetti positivi:

ChefMod is a great way to streamline ordering, track costs and research new products. Their support staff is always super sweet, prompt and attentive. I recommend regularly to colleagues and will continue to do so!

Aspetti negativi:

The search functions are not very tailorable and are not great at filtering so everything takes a little longer than it should.