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Informazioni su YouCanBook.me

Un software di programmazione online per team e privati che si integra direttamente con i calendari di Google e Microsoft.

Ulteriori informazioni su YouCanBook.me

Aspetti positivi:

It's ease of use allowing prospects, clients and suppliers to make an appointment or book a service directly in our calendar, based on our real time availability.

Aspetti negativi:

My only complaint is that I do not see any options available to be able to send a "one-time only" generated scheduling link.

Valutazioni di YouCanBook.me

Punteggio medio

Facilità d'uso
4,5
Servizio clienti
4,5
Caratteristiche
4,3
Rapporto qualità-prezzo
4,5

Lo consiglieresti?

8,7/ 10

YouCanBook.me ha una valutazione complessiva di 4,6 stelle su 5, calcolata sulla base di 349 recensioni degli utenti di Capterra.

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Filtra le recensioni (349)

Virginia
Virginia
Preparadora Exámenes de Inglés (Spagna)
Utente LinkedIn Verificato
E-learning, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

very useful

5,0 4 anni fa

Commenti: I've been using it for almost a year now and I have no doubt that I will renew one more year. It has helped me a lot automating bookings and emails related to these bookings.

Aspetti positivi:

I like most that it was so easy and nice to work with it. It provides your own website for your customers to make their bookings with you. You can even customize it a little bit, just enough to fit your brand colours but still look clear and easy to use. You can customize the emails that are automatically sent to people who book appointments. A Zoom link is automatically created in case you are organizing a videocall and is also automatically sent to your clients. I love that this app automates so many tedious processes.

Aspetti negativi:

something I do not appreciate is that I cannot sell a number of appointments with a discount, for instance I would like to offer 1 class at X euros and 5 classes offering a discount in price. YouCanBookMe does not offer this option; instead, clients must book (and pay) 5 independent classes with me. That would be a lovely addition to its features.

Deborah
Career Ownership Coach (USA)
Coaching e formazione professionale, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

YCBM Review

5,0 7 mesi fa

Commenti: Positive. Easy to set up, use, implement and simple name for clients.

Aspetti positivi:

Easy scheduling, multiple appointment times and descriptors, ability to add pause between appointments, automated email and text reminders, integration of apps. Simple to rebook or reschedule appointments. Ability to have multiple links for one user with different client bases.

Aspetti negativi:

Zoom is on or off. No ability to choose per appointment.

Risposta di YouCanBook.Me

6 mesi fa

Hey there Deborah! Thank you so very much for your review - we feel like a rock star that just won album of the year! You rock, thank you so incredibly much for your kind words!

Pedro
Director (Brasile)
Software informatici, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Great product; support is getting worse and worse

3,0 anno scorso

Commenti: Started well, but it is declining over the years.

Aspetti positivi:

Lots of customization options, with white label options to customize the workflows for our client bookings.

Aspetti negativi:

Recently the support is always busy, and they always take days to WEEKS to reply our emails. Just today our integration broke, it's a bug on their side due to a parameter they changed, and there is no urgent help line support, no way to get back to them and support via email is just too slow.

Gary
President CEO (USA)
Coaching e formazione professionale, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Reliable product

4,0 7 mesi fa

Commenti: So far my experience has been strong. The system sets up rather quickly and easily. I have experienced a few issues but have been able to correct them quickly. Getting technical support can be a little slow. I have not found a phone number or messaging means to communicate with technical support.

Aspetti positivi:

It works well with my Google calendar and Gmail.

Aspetti negativi:

I cannot seem to understand how to use the tools to do more marketing automation. I would like to send more schedule reminders. One email and one SMS.

Risposta di YouCanBook.Me

6 mesi fa

Hi there Gary, we're more than happy to help you set up more automations! We also have a live chatbot - once you log into your account, you can message with the chatbot and ask to speak to a human!!! We're so happy to help you at any time. :)

Gary
Career Ownership Coach (Canada)
Coaching e formazione professionale, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Helpful Service

4,0 7 mesi fa

Aspetti positivi:

Clients, etc. can schedule appointments through a link at their convenience

Aspetti negativi:

Does not integrate as well as desired with Google calendar

Risposta di YouCanBook.Me

6 mesi fa

Hey Gary, Thank you so much for taking the time to review us! I would really love the opportunity to help you set up your Google Integration in the way you'd like it to function! Do feel free to reach out to me personally and I can get you some assistance. :) [email protected]

phuong
CSM (Canada)
Software informatici, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Useful scheduling program

4,0 7 mesi fa

Commenti: Decent. Overall, more pros than cons. Looking forward to more innovations.

Aspetti positivi:

Easy to setup. Integrates with Google Calendar and Zoom. Real time updates.

Aspetti negativi:

For years I've been requesting the option to show a calendar-view and hide all booked slots. Instead of that, we get a list of open slots. This isn't a con per se. It isn't exactly what I wanted either but close enough.

Risposta di YouCanBook.Me

6 mesi fa

Hey there Phuong, thank you so super much for your review, it means the world to us. I'm glad our current calendar view is closer to your dream come true, and we hope that we can be your scheduling fairy godmothers and keep creating more updates to make your scheduling life easier!!!

Jason
Career Ownership Coach (USA)
Servizi ai consumatori, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

I would recommend

5,0 6 mesi fa

Commenti: Great experience, ease of use and communication with clients.

Aspetti positivi:

Ability to communicate with clients throughout the booking process, along with reminders.

Aspetti negativi:

I would like if there was an update all to all the calendars if you would like to do so, so you don't have to update each individual calendar with certain changes.

Risposta di YouCanBook.Me

6 mesi fa

It feels like it's Halloween and Jason just gave us the ~~full sized chocolate bars ~~. This review is so unbelievably appreciated that we're getting a sugar rush just reading it! On a more serious note, that suggestion is brilliant Jason. Absolutly noted!!!!

Kim
Coach and Educator (USA)
Coaching e formazione professionale, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

You Can Book Me Review

5,0 7 mesi fa

Commenti: Very happy and pleased with it. Helps me to stay efficient.

Aspetti positivi:

The ease in scheduling. It helps me to work with clients while giving other clients to book without me having to do it.

Aspetti negativi:

NA. There isn’t anything really that I don’t like about You Can Book Me.

Risposta di YouCanBook.Me

6 mesi fa

Hey Kim - it feels like it's our birthday and this is the best possible present we could receive! This is our birthday wish come true! If we could ever do anything to support you even further, just say the word!

Jeff
Owner (USA)
Servizi ai consumatori, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

My YCBM Experience

5,0 7 mesi fa

Aspetti positivi:

I like that YCBM is easy to use for me and my clients.

Aspetti negativi:

No real issues at all at this point. I find it integrates into my business nicely.

Risposta di YouCanBook.Me

7 mesi fa

Thank you so very much for your review Jeff, it's so incredibly appreciated! Sending you the most epic of high fives!!!

John
Career Ownership Coach (USA)
Reclutamento e selezione del personale, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great tool that saves me tremendous time in scheduling, rescheduling and reminding clients of appointments and upcoming agendas

5,0 7 mesi fa

Commenti: Positive! ENHANCEMENT REQUEST: it would be great if settings on the YCBM Booking Page and/or 'appointment type' could determine the COLOR of the meeting booked Google Calendar.

Aspetti positivi:

Great tool that saves me tremendous time in scheduling, rescheduling and reminding clients of appointments and upcoming agendas

Aspetti negativi:

That when I'm booking an appointment on someone else's Calendly calendar, I cannot overlay my YCBM calendar on top of that to choose a mutually free time.

Risposta di YouCanBook.Me

7 mesi fa

Thank you so incredibly much for your review John - your suggestion feels like an uber-organized-calendar dream come true and we've definitely noted it! Your review means the sun, moon and stars to us! Thank you so very much!

Kenya
Owner (USA)
Gestione di organizzazioni non profit, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

YouCanBook.me is Excellent

5,0 3 anni fa

Commenti: Our previous scheduler was a terrible experience - we use a lot of options on our booking form and the client experience and our administrative experience was a huge challenge. This has made things so much easier. Our booking sheets that we print and use for service are clean, easy to read, this system sends out reminders to everyone. It's great.

Aspetti positivi:

We are a full service food pantry and use YouCanBook.me daily as our clients book their service appointments through the system. It has been so easy to use, especially being able to manage our calendar, bookings and create customizable booking forms for each service we provide. It's been a huge help to our operation.

Aspetti negativi:

It would be great if there was an app for mobile and also if there was a way to aggregate client booking data into csv files.

Osman
Marketing Manager (Honduras)
E-learning, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Use YouCanBook.Me for your appointments

5,0 2 anni fa

Aspetti positivi:

How easy is to configure and start right away, the variety of options that offers to configure the booking page and also that are fully customizable, also the permissions of who can modify the booking page comes handy so you don't have to rely just on one person managing the pages.

Aspetti negativi:

It could be improve the way when an account is deleted that the rescheduling of the appointment should be handled through the interface of YouCanMook.Me and not the calendar itself

Rico
Technology Supoort Specialist (USA)
Amministrazione pubblica, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

YouCanBook.me, might not be "Novel", but

4,0 anno scorso

Commenti: Overall, I've had a great experience with the platform outside of a few issues getting calendars to sync and a late adoption of virtual appointment integration, i.e. Teams, but beyond that, it's been a joy to use.

Aspetti positivi:

What I love most about YouCanBook.me is that it is completely online/web-based so there is no complicated setup or deployment process. You simply pick your subscription plan, create a profile(s) and you're ready to begin scheduling out of the gate.

Aspetti negativi:

It can be a little lite on features compared to some other platforms I've used but if all you're looking for is a simple, effective, appointment/scheduling platform at a reasonable cast, look no further than YouCanBook.me.

Amanda
Deputy for Equity and Title IX Intake and Support (USA)
Istruzione superiore, 1.001-5.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

here are my thoughts after six months of using YCBM

4,0 2 anni fa

Commenti: Overall, YouCanBookMe has made my life easier, but there's a lot of manual management required. I love the automatic calendar invites and reminders.

Aspetti positivi:

There is an easy way for students to book on their own. It takes away the most time-consuming part of my job (going back and forth discussing availability) and increases the chances that I'll actually end up meeting with them.

Aspetti negativi:

I really hate that the calendar can't simply sync with my Google calendar. That I need to create blocks of time, name them, then mark myself as "free." I also don't like that folks can't choose between 30 minute meetings and 60 minute meetings. I have to make them all uniform and then I feel like there are snatches of time that could have been booked, but there's no mechanism for it. I also find it hard to go to my page and log in. If I click on my own link, why is there not a link on that page to log in? Why is it so difficult to find my dashboard and manage my account? I'd also love the ability to indicate my working location: remote or in the office.

Tara
Staff Asst (USA)
Istruzione superiore, 10.000+ dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

It's easy

4,0 2 anni fa

Aspetti positivi:

I like the calendar syncs up to my phone

Aspetti negativi:

There is no number to call to contact them.

Utente Verificato
Utente LinkedIn Verificato
Industria edilizia, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

You Can Book Me - Very useful tool

5,0 4 anni fa

Commenti: I would recommend this app. I have looked at some of the others and each has its own little niche they are strong in. This software is strong on appointment setting and calendar management. It sends email reminders and confirmations to make sure everyone will be on time and has saved me more money than it cost.

Aspetti positivi:

I like how much time this app saved me in man hours. It helped us to manage our crews by preventing overbookings and this leveled us off so we were not in a hurry up and wait mode all the time. It also allows out regular accounts to set up their own appointments without having to call in.

Aspetti negativi:

Zoom doesn't integrate as well as you would like. If you need to talk to a group of people in different locations you really have to just sign into Zoom. That gets a little confusing. The cost can be high if you are not careful. Every calendar that is added is another fee.

Risposta di YouCanBook.Me

4 anni fa

Thank you for taking the time to share your experience with us. Your review means a lot to us and lets us know we're on the right track. Please feel free to get in touch with us for the difficulties you're having with the zoom integration or any other comments or concerns you have. We would be happy to answer all your questions and help you further! Looking forward to hearing from you soon. Best, Kaoutar

Martin
Owner, Manager (Nuova Zelanda)
Servizi ai consumatori, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Customers control bookings - Makes my life easy!

4,0 5 anni fa

Commenti: Overall very good indeed. I credit YouCanBook.Me with making my booking system relatively easy for my clients and as a consequence helping to make my business one of the top Driving Schools in the area.

Aspetti positivi:

Easy to set-up with availability dates/times, required info etc. Links directly to my calendar so when a client books, reschedules or cancels a driving lesson the calendar updates very quickly. I also get a pretty much instant alert that my calendar has been updated. Very affordable.

Aspetti negativi:

1) That the timezone is limited to "Pacific- Auckland" - Some clients read this as the place of business. Would much prefer either just "New Zealand" or ideally (but understand how this could be difficult) "Manawatu" being the region, or "Palmerston North", being the city. Alternatively, just the ability to hide the timezone altogether would work. 2) Unless it is "hidden" and I haven't yet found or understood it... the fact that my clients have to make individual bookings and fill in all the required details each time. Would be good for them to be able to enter a simple reference code* that they can enter on subsequent bookings populating all fields containing contact details, name, phone, email but editable for at least, in my case start venue. May be each field could have the option, originally set by the administrator, to allow the field to be initially populated with previous details but still editable by the client. *(Reference number to allow pre-population of previous details - Ideally something that could be customised - may be upto 3 /4 letters that remain the same and a 4-5 digit number that increments for each booking, EG REDS0001, REDS0002 etc.)

ZELJKA
Writing Centre Director (Irlanda)
Gestione formativa, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Easy to use software with a brilliant customer support.

5,0 4 anni fa

Commenti: YouCanBook.me has a brilliant customer support. I have contacted them with many issues (these issues had to do with me not understanding certain features) which were explained to me and solved within a very short time. I have felt very well supported from the start.

Aspetti positivi:

As an administrator of the software, I can vouch that this software is extremely easy to use and it is very easy to set up, and later edit, the necessary features. There are lots of helpful videos and instructions on how to do it, too, and they are very focused, detailed, and easy to understand. However, we wanted a software that is convenient for our customers, too, especially in cases where they are not very comfortable with technology. It has proved to be very accessible and bookings can be made very easily. Visually, the booking page is is both well-designed and clear. An important thing to add - customer support is excellent!

Aspetti negativi:

The feature I miss the most is being able to set up meetings of different durations during the day, in one calendar. I know it is possible if the calendar is divided into sections, but I'd like to see an easy way - being able to have different meetings in one page. However, this is a minor issue.

Elizabeth
Office Administrator (USA)
Servizi finanziari, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

YouCanBookMe is a great time saver!

5,0 5 anni fa

Commenti: We looked at several different online booking services and even changed to another one briefly when we were using Office365 (YCBM did not integrate with Office at the time, unsure if they do now or not) and came back to YCBM immediately after deciding to switch back to Google Suites. The online support is very responsive, despite being an ocean away, are friendly and very helpful.

Aspetti positivi:

Before YCBM we were booking appts manually over email of the phone. This software has freed up so much time and allowed clients to easily book appointments for the time that works best of them. I like being able to specify different notification recipients based on booking link, and the ability to have more than 1 booking link per calendar with different menu choices, delays, etc.

Aspetti negativi:

Most of the features work well and are useful. I would like the ability to add padding to only one end of a booking, not both sides, as when all meetings have it on both ends you end up with double padding for all meetings and too much free time that is not bookable. I would also like the ability to customize notifications based on the meeting topic.

Joe
Joe
Volunteer Coordinator (USA)
Utente LinkedIn Verificato
Gestione di organizzazioni non profit, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

For those looking to have an open door policy, this software makes it easy!

5,0 6 anni fa

Commenti: Overall, I have been using this software since 2010! I love it, and recommend it to everyone in the volunteer management field!

Aspetti positivi:

What is not to love about youcanbookme! In fact, I have recommended this software to fellow colleagues who are now using it. I was able to create appointment slots that carry over several months. I use the link provided in my email signatures and it allows everyone from upper management to my volunteers to be able to book an appointment or meeting with me. This software saves time and allows for better accountability!

Aspetti negativi:

This software has no cons. I have hear people complain, but that has to do with the levels. The more calendars you need to link, the more you pay. In my case, with 1 calendar it is perfect!

Caroline
Caroline
Curriculum Coordinator (Thailandia)
Utente LinkedIn Verificato
Gestione formativa, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

You Can Book.me - fabulous for School Administrators

5,0 3 anni fa

Commenti: Quick to set up, easy to use - one place to get all appointments booked!

Aspetti positivi:

As Curriculum Coordinator and co-administrator for class observations, this site is easy to use for both administrators and teachers. It is quick to set up, syncs with Google Calendar and sends out reminders to all involved. If you are wanting a site that is easy to use for your teachers, or any company that needs a place to have appointments, this is the one. Make sure your Google Calendar is up today, and all your current appointments will be shown as 'busy' so that you cannot double book.

Aspetti negativi:

We have used this 2 or 3 times over the last 6 months and I haven't yet found anything that we do not like about this software.

Catalina
Founder (Australia)
Salute, benessere e fitness, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Very happy with it

5,0 3 anni fa

Commenti: I am very very very happy and satisfied. It is visually very easy to use and understand.

Aspetti positivi:

Easy to use, has most of the features needed, and provides excellent and rapid customer support. I love it and would like it to continue improving. The price is perfect. It is also perfect for small businesses or sole traders.

Aspetti negativi:

I think a mobile app is a must by now and also that it should be optimized to be seen on a mobile screen because it does not look very well yet, you know, the font, for example, needs to be reduced otherwise one paragraph ends up spread in a never-ending scrolling.

Julia
Executive Director (USA)
Istruzione superiore, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Effective and Affordable

5,0 5 anni fa

Commenti: All academic advisors on our campuses use YCBM - students can book advising appointments online, anytime. We also utilize YCBM for students to book their orientation sessions, new student appointments, and prospective student appointments. We have been using YCBM for six years and have not considered moving to any other platform.

Aspetti positivi:

Ability to easily customize for our different student populations, needs of academic advisors and other staff. It has increased our efficiency and productivity, and other offices on campus now also utilize YCBM. Great platform that we can also afford!

Aspetti negativi:

Recently removed compatability with HTML / CSS and moved to Markdown for customizing bookings. We're still able to accomplish what we need, but miss how HTML allowed us to fully customize everything! However, I imagine it's likely more user-friendly for others who did not know HTML/CSS.

Risposta di YouCanBook.Me

5 anni fa

We're delighted to hear from a user of six years, Julia, thanks for letting us know how much you and Northeastern State relies on us.

Jeff
VP of Sales (USA)
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Excellent value

5,0 5 anni fa

Commenti: Overall the benefits are great. We have reduced the amount of back and forth scheduling emails significantly. We also minimized the number of missed meetings by customers. In addition, we are able to allow new leads on our website to schedule a time immediately which increases our lead conversion rates.

Aspetti positivi:

My customers love the interface. Also, once the product was configured properly, it has been very stable and accurate. I like the ample amount of options for customization.

Aspetti negativi:

There are so many options that it can be difficult to understand how to set it up correctly - especially since working within the admin interface happens so infrequently. Also, I find it very difficult to share combined calendars for multiple people. It would be great to have a semi-automated way to combine the calendars of multiple people when everyone is required for a meeting. In general, more options for combining multiple calendars would be the most helpful improvements.

Bob
Bob
Radio Talk Show Host / Podcaster / Orained Preacher / Professional Public Speaker (USA)
Utente LinkedIn Verificato
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

I have used YouCanBookMe for over one year now. It handles my interview appointments for my podcast.

5,0 7 anni fa

Aspetti positivi:

The ease in setting up this system to be unique just to your needs. You can input the questions asked and various categories. You can block time out of your schedule for any reason (and the reasons may show up on YOUR smart phone calendar - but just appear as "not available" to those using the software to schedule an appointment with you. The software synchs with your smart phone and calendar system. It automatically updates within seconds (typically) when a client makes an appointment request or you either approve a request or block out time (for doctor appointments, etc.). Great system - I love it! Very easy to use!