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Informazioni su OneSignal

OneSignal è il leader del mercato nel coinvolgimento dei clienti e fornisce messaggi push mobile, push web, e-mail e in-app.

Ulteriori informazioni su OneSignal

Aspetti positivi:

The price is the main thing I consider when selecting this. This offers 30k free subscribers that more than enough for a startup website.

Aspetti negativi:

OneSignal 503s quite often sometimes push notifications fail, although these issues have happened less and less over time.

Valutazioni di OneSignal

Punteggio medio

Facilità d'uso
4,5
Servizio clienti
4,5
Caratteristiche
4,6
Rapporto qualità-prezzo
4,6

Lo consiglieresti?

8,8/10

OneSignal ha una valutazione complessiva di 4,7 stelle su 5, calcolata sulla base di 95 recensioni degli utenti di Capterra.

Hai già usato OneSignal?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (95)

Davide
CEO (Italia)
Intrattenimento, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Subito, per il tuo sito!

5,0 2 mesi fa Nuova

Commenti: mi trovo bene e lo utilizzo da anni. Sono state integrate molte funzioni utili, ma la principale è quella delle notifiche push del mio sito

Aspetti positivi:

E' il modo più semplice per attivare le notifiche del proprio sito web sui dispositivi desktop, ed è gratis!

Aspetti negativi:

Configurazione iniziare che potrebbe essere più semplice

Krunal
Krunal
Web developer (India)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Best site for marketing email

5,0 2 anni fa

Commenti: It is sending needy information to the user who used to take an interest in our app or site, and this is trying to back our users to the site and app, so it is very problem-solving for the company, which needs marketing and continues to make the interest of the user in our product, that's it, and use of API is straightforward to make our products more, and this is also a part of this

Aspetti positivi:

The Onesignal app is used to send small or push notifications to mobile, email, or the web; this is useful software in the company. I think, because of its marketing purpose, it is excellent. We also try this, which gives us perfect marking options like email marketing and some app marketing; with this, we send some additional information to the user for using our app or site and make more interest in our service. It is basically API based, so we start with a trial version, and I think it is perfect to create our new site or app marking with the help OneSignal. I recommend it

Aspetti negativi:

I think our company is significantly related to it, but at this time we do not find any dislike from it, it is effortless to use and gives us very related information about users also

Marcius
Entrepreneur (Romania)
Utente LinkedIn Verificato
Marketing e pubblicità, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Popular tool, but limited unless you pay more

4,0 3 anni fa

Commenti: Depending on what you want, OneSignal might be for you, either for free or pretty expensive, in my opinion. If you want it just as a tool for push notification, then it does it and it does it pretty great. No flaws there. But you do need to know how to use it and integrate it. It's not as straighforward and easy to use as some would like. And if you want more features, depending on what you want, be prepared to pay extra...
It's one of the popular solutions for premade apps, so out of necessity I use it, and I might say I even prefer it over Firebase as I didn't encounter as many problems with it as I did when using Firebase. Integrating it with pre-made apps is what made it pretty easy to use for me - but keep in mind that I'm a bit experienced with technical things and can understand them. Even if you're not, there are probably videos you can find that'll guide you through doing whatever you might want to achieve with it.
Thank this to the awesome community build around it.

Aspetti positivi:

OneSignal has many features. So many that in fact it might be overwhelming for people. They not only offer push notifications, but SMS and emails as well... at an extra cost either to them, or a external provider for SMS. You are pretty unlimited with the free plan, but that's where everything stops, because if you need to use this tool beyond the very basic, then you'll need to get on the paid plan. Since it's so popular there is extensive documentations and videos that will show you how to do almost anything you want to do with it. They also have a lot of integrations with various tools.

Aspetti negativi:

Extra costs for tags, which is pretty crazy since a big ecommerce store might have over 500 tags. It does sometimes feel that each feature is added as a "money grab" opportunity, like everything has a price tag. For example Basic A/B testing and Advanced - just so that if you want the advanced one, you must get into the higher plan.

Dave
owner (Australia)
E-learning, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Nothing seems to work and sup[port hasnt been able to help at all

2,0 6 anni fa

Aspetti positivi:

the concept is fantastic. Unfortunately with my experience they dont seem to deliver what is promised

Aspetti negativi:

Its very difficult to set up to a working standard (still not achieved even with support) despite it being an easy plugin. I can not get ANY subscribed users to actually receive any notifications. I have tried ALL troubleshooting options to no avail. 1/10 As support is in another country its more or less impossible for me to get any help.

Risposta di OneSignal

6 anni fa

Hi Dave. I'm sorry to hear you had difficulty getting OneSignal working. Our support team is based in the United States. We strive to reply to all support messages within 24 hours during the business week and help every client get successfully set up. We'd love for you to give us another shot.

Jared
Jared
Marketing Specialist (USA)
Utente LinkedIn Verificato
Macchinari, 10.000+ dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: GetApp

The best software for marketing.

5,0 anno scorso

Commenti: It is a much needed software as we are able to maintain a great connection with our clients, we have increased our client database, our clients are now attracted to our services, the interaction is very good and it has very good email automation and receptive on the part of our clientele.

Aspetti positivi:

It is a simple software to configure, sending notifications is very fast, it makes it easy to always offer the best to our customers, we attract our customers thanks to the multiple functions that OneSignal offers, it is a very fast system, it has powerful customer segmentation, It is essential for us and for attracting new customers.

Aspetti negativi:

On one occasion notifications were delayed, we don't know why, but it has been a great concern for which we have not received a response. They must provide an answer to concerns that we are generally unaware of.

Prabhakar
Prabhakar
CMO (India)
Utente LinkedIn Verificato
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Best and feature-packed tool for push notification

5,0 3 anni fa

Commenti: Overall, I'm very satisfied with this tool. It has all the features that I need for push notifications and sending offers to my audience.

Aspetti positivi:

I use it to send push notifications to my website visitors. Using OneSignal, I collect notifications from subscribers and send them notifications related to new posts, offers, and updates. The best thing about this tool is that it is very easy to set up. You can customize and set it for different platforms like chrome, safari, android, ios, edge, etc. The analytics feature is also very good which allows me to view the customer journey, notification history, etc. It also supports multiple CMS like WordPress, Shopify, Blogger, Magento, Wix, Squarespace, Joomla, etc.

Aspetti negativi:

It should have a feature to remove inactive and duplicate subscribers.

Shereen
Shereen
Founder and Publisher (USA)
Utente LinkedIn Verificato
Quotidiani, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great push alert system for news organizations

5,0 5 anni fa

Commenti: We use OneSignal to reliably push notifications to thousands of our newspaper readers about breaking news, weather events and emergencies. This keeps readers informed, while benefiting our organization by sending traffic to our site.

Aspetti positivi:

Works well to push notifications about breaking news and other important stories to readers of our online newspaper. Works especially well for desktop users.

Aspetti negativi:

It is difficult for users to figure out how to opt out of notifications if they change their minds later, which has led to some problems. Not easy to configure for iOS.

Juanito
Juanito
Web Developer (Bolivia)
Utente LinkedIn Verificato
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

I use it for my website push notifications

5,0 3 anni fa

Aspetti positivi:

I use it to integrate push notifications on my website, I love that I can configure it for desktop notifications and also for mobile devices. It is easy to use and integrate it with my web applications. Their pricing plans are very accessible, and their free plan is great, it allows you unlimited subscribers up to 10,000 recipients per message.

Aspetti negativi:

I can't find something I really don't like about OneSignal, it is the # 1 Push Notification Platform.

Jacob
Jacob
Creator/ Owner (USA)
Utente LinkedIn Verificato
Quotidiani, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great Push Notification Software

5,0 6 anni fa

Aspetti positivi:

OneSignal is great for sending push notifications - even the setup is so simple that I was able to implement and add platforms such as IOS and i have no coding skills- we have used it to implement lucrative advertising offers and flag readers of important articles and alerts

Aspetti negativi:

I do not have cons right now for OneSignal - i wish there were way to be able to put link on website and have people subscribe directly but most PUSH platforms do not offer this extra feature to my knowledge

Chamupathi Gigara
Chamupathi Gigara
IT Admin (Sri Lanka)
Utente LinkedIn Verificato
Gestione formativa, 1.001-5.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Best platform to connect with your customers.

5,0 4 anni fa

Commenti: Overall expierience is great. I'm happy with the platform.

Aspetti positivi:

The price is the main thing I consider when selecting this. This offers 30k free subscribers that more than enough for a startup website.

Aspetti negativi:

Its better if there is a feature to filter the subscribers by passing an array of tag values to compare. Currently we can filter subscribers by only a single tag value.

Iyanu
Iyanu
Founder (Nigeria)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Cross Platform Push Support

5,0 6 anni fa

Aspetti positivi:

Real-time update of Subscribed and Unsubscribed users to push notifications service. The best tool to increase traffic and keep your engaged subscribers by sending push notifications.

Aspetti negativi:

In a rare situation of migrating to a new domain name or App, you cannot carry the subscribers along which makes them useless.

Aviv
analytics (Israele)
Intrattenimento, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

essential tool

4,0 anno scorso

Commenti: overall good

Aspetti positivi:

OneSignal presents an effective solution for businesses and developers looking to engage their user base through push notifications, in-app messaging, and email marketing. The platform is appreciated for its ease of use, allowing even those with limited technical expertise to set up and manage campaigns. The dashboard is intuitive, providing a clear overview of campaign performance and user analytics, which is crucial for making data-driven decisions.

Aspetti negativi:

Customer Support: Although there's a community for support, the responsiveness and helpfulness of the official customer support have been pointed out as areas for improvement by some users.

Alternative considerate: Pushwoosh

Perché passare a OneSignal: test

Anshuman
Software Developer (India)
Software informatici, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Best for Push Notifications

5,0 2 anni fa

Aspetti positivi:

OneSignal is the best pushy notification service for Android and IOS apps. I used to integrate FCM in my projects but most of the times, the notifications weren't delivered. When switching to OneSignal, I discovered reliability and cost effectiveness.

Aspetti negativi:

They dashboard experience can be improved a bit. The dashboard is quite complex and on using for the first time, it seemed too complicated for me.

Moh
Digital Marketer (India)
Servizi e tecnologie dell'informazione, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Onesignal is always my favorite for customer engagement

5,0 2 anni fa

Aspetti positivi:

With the helps of one signal push notifications we can drive more traffic to our websites. One Signal provides great custom dashboard through which we can automate and schedule push notifications and save our time.

Aspetti negativi:

One signal is powerful software for push notifications.

MOHD
CEO (India)
Servizi e tecnologie dell'informazione, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Best Push Notification Tool

5,0 4 anni fa

Commenti: My overall experience with OneSignal Push Notification is very good. But I am rating it 8 out of 10 due to some high price, that is not acceptable.

Aspetti positivi:

One Signal is best push notification tool in my eye. I am using this from last two years. It has many features like you can send notification using Intelligence delivery so that your CTR will increase, you can schedule your notification. Moreover, you can integrate OneSignal with your CRM like WordPress.

Aspetti negativi:

The only thing i did't like of OneSignal is pricing. Obviously it is free upto 30K users but if you have 200k users then you have to pay $500 per month and it is quiet high.

Gustavo
CIO / CTO (Argentina)
Quotidiani, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Easy implementation!

5,0 anno scorso

Commenti: We could implement segmentation.

Aspetti positivi:

API functionalities are awsome, we integrate Onesignal with our CMS.

Aspetti negativi:

I expected to have a frontend in spanish.

Emre
Lead Software Engineer (Turchia)
Videogiochi, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Developer friendly service

5,0 anno scorso

Commenti: Sending huge amount of notification at the same time.

Aspetti positivi:

The most helpful thing is super easy integration. Huge sdk support, well documented API and message templates are upsides of OneSignal

Aspetti negativi:

We can only delete subscription but we want to delete devices sometimes.

Rachna
Director (India)
Gestione formativa, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

OneSignal is best for push Notification

5,0 2 anni fa

Aspetti positivi:

My most liked feature of OneSignal is it's segmentation. It provide very good insight about the user interaction and its behavior. Also AI delivery is my favorite as it improve the click rates of our notification.

Aspetti negativi:

There is the only things that i least like about onesignal is that it does not allow to export user data into excel like with android device ID, so if i need to switch the account i may loose my all customer.

Chandan
Developer (India)
E-learning, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great Service, Impressive Features

5,0 3 anni fa

Commenti: Helped in increasing daily active users, ratings & review. It boosted my rank on Play Store.

Aspetti positivi:

Push Notifications, In App Notifications, User Segments, Auto Send, Scheduling Message

Aspetti negativi:

Api is slow, laggy. Sometimes it takes 5-10 secs to load.

João
Copywriter (Portogallo)
Giochi d'azzardo e casinò, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

The perfect copywriter tool, but lacks the power of some competitors.

4,0 5 mesi fa

Aspetti positivi:

It's super easy to use from a copywriter's perspective. You get good and accurate previews of what'll be shown, CTA's work very well too. The setup was easy and customer support has always been fast and helpful.

Aspetti negativi:

Some of the configurations regarding segmentation and subscriber management aren't exactly the best or most detailed. My colleagues from IT also reported quite a few issues with API and setting up the pop-ups for acquiring subscribers to push notifications didn't always work perfectly.

Utente Verificato
Utente LinkedIn Verificato
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Beneficial for publishers

5,0 7 anni fa

Commenti: Sending free push notifications to my users.

Aspetti positivi:

Using this plugin for a while. The plugin is very useful to send push notications to our visitors about latest posts. The most beautiful thing about this is it is free.

Aspetti negativi:

It send one push notification on chrome. If you will publish an another post then this push notification will overwrite the previous push notification.

Tseliso
Marketing Manager (Lesotho)
Giochi d'azzardo e casinò, 201-500 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Push and In App notification review

5,0 2 anni fa

Commenti: It helps me retain my customers by being able to segment them and sent them relevant promotions. I can sent messages and time them according to when the user is most active. It helps me trigger a buy from my in active users.

Aspetti positivi:

Current we are using push notifications and In app messages and they both have been impactful.

Aspetti negativi:

Currently I have not found a thing I dislike and I believe the reason is that I am still running on free plan.

Oliver
Oliver
SEO Strategist (Australia)
Utente LinkedIn Verificato
Servizi finanziari, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Ideal solution for many cases

5,0 5 anni fa

Aspetti positivi:

If you have a website with information about one topic, that all visitors will find useful, then OneSignal does everything you need. Plug it in and away you go. If you’re a website with multiple topics or verticals then you’ll need a small amount of development, or install via Google Tag Manager to segment the users into groups for sending. The high limit on free accounts is fantastic.

Aspetti negativi:

For websites with large amounts of traffic the rates are a little higher than competitors.

Harish
Founder (India)
Media online, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

OneSignal is simple and feature-rich push notification service

4,0 5 anni fa

Aspetti positivi:

There are many features that makes OneSignal unique: 1. Target Users based on the country 2. Schedule notifications 3. Free to use 4. Supports major platforms for easy integration like WordPress.

Aspetti negativi:

I never faced any issues as per my usage but I want it to have a welcome notification for new subscribers. But, overall, it is great as a Free service.

Mayrian
operations Manager (USA)
Servizi finanziari, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Good choice

5,0 2 anni fa

Commenti: So far, we are in the testing process, but the product seems reasonable and fulfills our needs.

Aspetti positivi:

So far, we are in the testing process, but the product seems reasonable and fulfills our needs.

Aspetti negativi:

quick deployment and easy-to-combine API