--- description: Scopri le funzionalità di GoTo Connect, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: GoTo Connect - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per centralini virtuali](/directory/30084/telephony/software) > [GoTo Connect](/software/163604/goto-connect) # GoTo Connect Canonical: https://www.capterra.it/software/163604/goto-connect Pagina: 1/28\ Avanti: [Pagina successiva](https://www.capterra.it/software/163604/goto-connect?page=2) > GoToConnect unisce la potenza e l'affidabilità dei sistemi telefonici VoIP cloud di Jive con le conferenze Web. > > Conclusione: valutazione di **4.5/5** stelle assegnate da 668 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza GoTo Connect? Il servizio VoIP ospitato da Jive è adatto ad aziende di ogni dimensione, dalle piccole compagnie assicurative alle grandi imprese. Le organizzazioni (scuole primarie e secondarie, enti pubblici, imprese, educazione superiore) possono beneficiare di questa soluzione facile da scalare. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.5/5** | 668 Recensioni | | Facilità d'uso | 4.4/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.5/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.4/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.5/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: GoTo - **Area geografica**: Orem, USA - **Anno di fondazione**: 2003 ## Contesto commerciale - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: francese, inglese, portoghese, spagnolo, tedesco - **Paesi disponibili**: Australia, Canada, Germania, Irlanda, Regno Unito, Stati Uniti ## Funzionalità - Accesso da dispositivi mobili - Audio e video bidirezionali - Audio/Video Conferencing - Automated Attendant - Azioni innescate da eventi - CRM - Chat dal vivo - Chat/Messaggistica - Chiamate audio - Collaborazione multi-utente - Comunicazione multi-canale - Condivisione di documenti - Conferenze - Controllo accessi/Autorizzazioni - Creazione di report/analisi - Dashboard - Definizione degli script di chiamata - Digitazione di tasti del telefono - Filtro delle chiamate - Gestione contatti - Gestione dei calendari - Gestione della campagna - Gestione della qualità - Gestione delle attività - Gestione delle code - Gestione delle comunicazioni - Gestione delle riunioni - IVR - Instradamento automatico - Instradamento delle chiamate - Live Chat - Messaggio vocale - Monitoraggio delle chiamate - PBX - Profilo del chiamante - Programmazione chiamate - Registrazione - Registrazione delle chiamate - Registrazione delle chiamate - Script multipli - Selezione predittiva dei numeri di telefono - Smistamento automatico delle chiamate - Softphone - Streaming della presentazione - Strumenti collaborativi - Supporto da remoto - Trasferimento di file - Trunking SIP - Video Chat - VoIP ... e altre 12 funzionalità ## Integrazioni (6 in totale) - Google Workspace - Microsoft Azure - Microsoft Teams - Salesforce Sales Cloud - Slack - Zoho CRM ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per centralini virtuali](https://www.capterra.it/directory/30084/telephony/software) ## Categorie correlate - [Software per centralini virtuali](https://www.capterra.it/directory/30084/telephony/software) - [Software Voip](https://www.capterra.it/directory/30940/voip/software) - [Software per comunicazione unificata](https://www.capterra.it/directory/31035/unified-communications/software) - [Software per la gestione delle telefonate](https://www.capterra.it/directory/31101/business-phone-systems/software) - [Software PBX Cloud](https://www.capterra.it/directory/31102/cloud-pbx/software) ## Alternative 1. [Nextiva](https://www.capterra.it/software/175788/nextiva) — 4.6/5 (914 reviews) 2. [VoIP.ms](https://www.capterra.it/software/203084/voip-ms) — 4.8/5 (697 reviews) 3. [Microsoft Teams](https://www.capterra.it/software/168668/microsoft-teams) — 4.5/5 (10940 reviews) 4. [Zoom Workplace](https://www.capterra.it/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews) 5. [Wildix](https://www.capterra.it/software/218251/wildix) — 4.7/5 (209 reviews) ## Recensioni ### "The best phone app" — 5.0/5 > **Maria Alejandra** | *10 gennaio 2023* | Esternalizzazione/Delocalizzazione | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: It is a friendly and easy-to-use application, which allows direct communication with people outside, and above all, it offers multiple forms of communication, from voice messages, text messages, or direct communication with people. > > **Inconvenienti**: that in order to access the purchase there is a lot of protocol and one must be contacted by a sales agent instead of being able to call to request the license purchase service. > > Since I have been using the app, I have no problems communicating with my clients and candidates, making it easy to stay connected 100% of the time. ----- ### "Very Powerful and complete" — 5.0/5 > **David** | *16 gennaio 2026* | Forniture e materiali | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Currently, one of the best features of Goto Connect is the new AI feature. It allows an AI receptionist for very reasonable rates. It has all the other standard features you expect from a VOIP provider and the pricing is very reasonable. ALSO, the quality is ALWAYS perfect. Another great feature is the outgoing VM message can be typed in and it will create a very high quality computer generated voice to play. > > **Inconvenienti**: The learning curve for Goto Connect can be a little steep. Not that it is difficult, there are just a lot of options you can use. There are lots of video tutorials to get you through it. > > My overall experience is extremely positive. I have been using it for about 10 years now and I have never had an outage. The only time I have had poor voice quality was an issue with my own internal network. ----- ### "WE DO NOT RECOMMEND\!\!\! WHAT A TERRIBLE EXPERIENCE." — 1.0/5 > **Utente Verificato** | *30 marzo 2026* | Servizi ai consumatori | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: ABSOLUTELY AWFUL EXPERIENCE\!\!\!\! We are two weeks in and searching for something else. There is absolutely NOTHING that we liked about GoToConnect. They sold us on something that didnt work, sold us the wrong amount of licenses, and then support continually told us "we will get it fixed after we hang up" to do absolutely NOTHING after. We show up the next day and the phones still dont work, there's no response, no communication back to us, and no actual help after spending hours on the phone the previous day. WE DO NOT RECOMMEND\!\!\! > > **Inconvenienti**: ABSOLUTELY AWFUL EXPERIENCE\!\!\!\! We are two weeks in and we have spent 30 hours trying to get anything to work. We are missing calls for days. We are a simple, small business with just 2 locations, 4 phones, 2 managers, and over and over support couldn't get it right and then our CSM spent days fixing it for it to break over and over. WE WILL NEVER BE BACK. WE DO NOT RECOMMEND\!\!\!\! > > ABSOLUTELY HEINOUS. If we could give zero stars we would. I cannot believe that such a simple system took 30 hours of calls over and over with support, with CSMs, with developers, to setup. We only have 2 locations, we have 4 phones, we have 6 total users. That's it. We need to take calls, and get voicemails if people dont answer. Yet they couldn't even figure that out. ----- ### "goto connect" — 5.0/5 > **Shane** | *19 marzo 2026* | Industria edilizia | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: Ease of use with consolidated services. They have good phone \& customer support with quick results. Their pricing structure is good. > > **Inconvenienti**: The initial set up was a bit confusing and trying to navigate their bubble system when routing calls is confusing. > > I have had great luck with goto connect and their support team is quick to respond and find resolutions. ----- ### "Great Company to work with." — 5.0/5 > **Michael** | *19 dicembre 2024* | Immobili commerciali | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The ease with which the entire project happened was amazing. The team at GOTO was also superb in everything that they did with us. > > **Inconvenienti**: None that I can say because they are amazing. > > We went out for bid for a VOIP vendor and Goto is was the winning bid not just because of price but everything in general. They met all of our needs and surpassed them with flying colors. ----- Pagina: 1/28\ Avanti: [Pagina successiva](https://www.capterra.it/software/163604/goto-connect?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/163604/goto-connect) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati