Recensioni su Chaport

A Marketing and Creative Agency for Music Loves Chaport!

Commenti: This website's chat feature is by far the best I have come across in years.

Aspetti positivi:

Ease of use and confidence no matter where I the requests will find me.

Aspetti negativi:

I would like a way to appear online most of the day, I always have device with me and think I would be used more by potential clients.

The best out there!

Commenti: A game changer for our business. We now offer chat services to all our customers.

Aspetti positivi:

Ease of use. flexibility, integrates with all the major platforms!

Aspetti negativi:

I don't think there is anything to be honest.

Chaport Live Chat Review

Aspetti positivi:

Very usful software, the best thing about this is multilingual chat widget. Also the price is 0$. You can customize your chat and that is also intresting.

Aspetti negativi:

Installation instructions and requirements are a little bit confusing, but you only need some extra time, and you can use a really intresting software

Сovers all needs at the best price

Aspetti positivi:

I liked the most the simplicity and the simultaneous power of this product. Chaport has all features that we wanted to have in our early-stage startup, we don't want the live-chat tool to be too complex. An equally important point is the price. in comparison with competitors, it is the best price on the market

Aspetti negativi:

There were some minor issues like rendering in a custom element, we contacted Chaports's support, and they promised to implement this in the next releases.

Great Web Chat Functions

Commenti: We are able to talk to customers right away, solving problems and sending leads to our team faster than if they had to find our site's contact form.

Aspetti positivi:

I love that I can schedule my team's hours. I love that we can save responses and that it has brought us more leads than normal.

Aspetti negativi:

I would like it if any data, like phone, email, name and notes were saved to the email when you email a chat transcript to yourself. Downloading a chat just gives me a text file, and it's useless.

Simple, yet awesome software you must have on your website!

Commenti: What can I say more than that yesterday we installed the Chaport chat on our website and this morning we got our first lead! What more would one want?

Aspetti positivi:

The things I liked the most is the easy of use, GUI is intuitive and you don't need any training for that. Me and my colleagues use Windows and Android app and it's working flawlessly. You have the ability to customize the look of the chat, sounds, and many more. Installation into WordPress is easy with their plugin. And I must say that their customer support is more than you could wish for!

Aspetti negativi:

None. Everything is as explained on the website.

Easy to install and simple to use!

Commenti: Brilliant so far, I'd especially recommend it to a solo operator like me. Works every bit as well as I'd hoped, and saved me a lot of time having to write the php/html.

Aspetti positivi:

Everything so far has been excellent :) Compared to a couple of other options I looked at, Chaport was far simpler to understand, install and customise. From creating an account, it took less than 10 minutes to be up and running. There can't be many other tools that are as easy to use! I'm also very impressed with the ability to tweak the appearance of the pop up, it fits in with my branding perfectly.

Aspetti negativi:

The only thing I would change, is the notification noise - I'd have it louder and longer.

Efficient, purified, easy to use and integrate

Aspetti positivi:

Very easy to use, it does not have millions of features that you'll never need, very simple, delivers the promise that they make, and most importantly they have applications for all the platforms which makes it faster and easier for our users to use them daily and interact with clients

Aspetti negativi:

For now, no cons, everything seems neat as explained

Positive review

Aspetti positivi:

We like that is it so simple to set up and add new agents as well as the customer support is always so helpfull and on point with everything we need.

Aspetti negativi:

There is nothing that I could say at this time, maybe the interface would be nice to change from basic, but we are here for functionality

Easy to install and use.

Aspetti positivi:

I tried a couple of Live Chat plugs for my web. But finally chose Chaport.

Aspetti negativi:

Im very satisfied with Chaport. Installed by WordPress to my website. Download APP for ISO. It's all easy and free. Just WOW!!

Chaaport Review

Commenti: Excellent

Aspetti positivi:

Ease of use and ease of installing, clear billing section

Aspetti negativi:

Nothing comes to mind, if anything, there could be more options/settings on the agent side

Very Easy To Implement, Great Automated Featured, Helpful Support

Commenti: Great experience, 10/10 would recommend it.

Aspetti positivi:

The support team gave me some special code that loaded the chat after the site fully loaded so it did not slow down the site at all!

Aspetti negativi:

The pre-built automation for busy operators is not that good. You have to build a little automation for this.

HALFBENEFICIOS.COM Review

Aspetti positivi:

I liked the chatbot, it was easy to incorporate into my code and besides being free

Aspetti negativi:

Some features are paid, which limits you to small functions!

The best chat for customer experience so far

Commenti: Really nice and well assisted from your team.

Aspetti positivi:

Nice support from your end and easy and friendly implementation. That is powerful. Thanks for the trial time by the way.

Aspetti negativi:

May I have not tried this one and is already including in your widget but, how about live videocalls for support for tech or critical services support such like medicine and technology!?

Good customer support& easy implementation

Commenti: Easy impleand good customer support

Aspetti positivi:

easy to implement, rapid customer support

Aspetti negativi:

Looping previous chat questions or the user can not go back to the previous messages

Chaport is wonderful

Commenti: My students have benefited by having access to me for real-time help, and the access is easy since it isn't device or platform specific. I have benefited by the satisfaction of helping my students, and by the fact that I can use numbers to quantify how exactly I've helped students with their learning.

Aspetti positivi:

Students love the fact that they can get a hold of me in various ways, whether in person, by phone, email, and chat. They especially like the chat option because unlike email, it's in real time; and unlike the phone, it doesn't product anxiety. I really like Chaport because it's easy to use, both for me and for my students, and the customer support team at Chaport are, and have been, extraordinary in their kindness, patience, and going out of their way to understand and help with any questions that have come up. These days, when customer support from many other organizations has become almost non-existent, Chaport truly stands out as extraordinary.

Aspetti negativi:

I can't think of anything that I don't like about Chaport. I suppose I could selfishly wish everything was free, but that would be a shortcoming on my part, not theirs since they too have to make a living.

Chaport is the best

Aspetti positivi:

in addition to all implemented good features and user-friendly interface , Chaport is providing its services world wide . no banned countries or regions !! i used another software once and i lost lots of clients . after investigation the software was not showing on their side because of USA sanctions .so clients move into another service same as my service and i lost them . when i started using Chaport . most of them come back .

Aspetti negativi:

User friendly . no banned countries , ease of use , well managed Admin panel so u couls find who works more hours , who has bad rate or good rate ...etc

Very Easy To Use!

Commenti: Overall experience is positive. I've never had an issue with the software not working. Sometimes tech support can be a little slow to respond, but I've never had to deal with them over a technical issue. I've only ever had general questions. Quality product that delivers a very simple and easy user experience at both the visitor level and the operator level.

Aspetti positivi:

I loved out out of the box this solution was for me! I've been using the free version for a while now and it just works and I don't really have to mess with much configuration to suit my needs. I particularly love how simple the visitor experience can be. I personally don't care for an chats that require a lot of info. I just want direct contact with a human being for a quick question - setting up this approach for my visitors with chaport is easy. From the admin stand-point it's way eaiser to use than most other live chat solutions. Again I'm not a power user or looking for a full CRM or anything like that. I've found that with live chat engines, the more functionality means more headache in setup and use. Chaport seems like they were just built around ease-of-use and solid core functionality.

Aspetti negativi:

The auto-invitation improved engagement and conversion drastically. I wish this feature was free, but the only competitors in this space offering this functionality for free are terrible to use. I guess I can't complain too much about a company trying to make a buck.

Exactly What I've Been Looking For!!!

Commenti: I got my first chat while I was literally still adjusting the settings. I don't know the exact numbers, but it IMMEDIATELY increased my engagement and I actually increased my sales by over 200%, in the first week of using it. I know that I may be an anomaly, but I am proof that it can happen.

Aspetti positivi:

This software/service is a complete "Diamond in the Rough". I have been searching for months for just right fit. The chat-bots that are the most recommended on blog posts and videos are FAR too expensive (at least for someone just starting out) and they all seem to lack something that I need. And then I found this one. It works PERFECTLY, and gives me everything thing that I need! It actually had MORE than I ever expected. I FULLY plan on scaling up with this product as my business needs also scale up. Bottom Line: Absolutely Love It!

Aspetti negativi:

So far, I haven't found one thing that I like "the least". I am just starting with it, but I have zero complaints. The only thing that I would change is the ability to adjust where the little bubble shows up on the screen (more than just choosing left or right) - but as far as I know, NOBODY has gotten that far... Maybe they'll be the first... [fingers crossed]

Chaport Chat Support

Commenti: Excellent! I would also like to use it for our company's website soon!

Aspetti positivi:

It's cheap and super easy to deploy. It has a free trial that gives me access to most, if not, all features. Took me less than 30 minutes to get everything setup. I also like the customer service, they helped me with the most basic questions and try to "dumb down" for me.

Aspetti negativi:

It's not as robust as other more complex live chat support like livechat, but it meets basic needs. I would recommend this for SMBs who would like to increase page engagement and tight on a budget.

Best value for money!

Commenti: So far so good. As mentioned above - it's the best software this amount of money can buy, and we hope it will only get better. We won't be changing it any time soon :)

Aspetti positivi:

Chaport is excellent! It provides you with chatbots, live chat, FAQ section and an FAQ bot for a small amount of money which makes it great for our company! We haven't yet implemented live chat on all our pages, but the ones that do work are working flawlessly! Their support is there to help us out with any question in a few minutes! They're simply doing an awesome job and from what I can see, it only gets better!

Aspetti negativi:

Adding a symbol like "#" to open saved replies would be great. Also, adding styling and hyperlinks to chat windows would be an awesome addition!

Easy and customizable

Aspetti positivi:

When a user is logged in into my software and starts a chat, I can send information about the user like name, telephone number and which page it is on. That is very welcome to help the user. Customers are enthousiastic when they can get an answer to a question immediately from within my software.

Aspetti negativi:

The delivery of push messages to my phone seems slow, especially when the message is already delivered to my desktop. Chaport can adjust that for me, but in my short period of using it I am not sure if it is fixed completely. The chatbox can only be minimized when clicking the X button, what is somewhat confusing, because it looks like you are deleting the chat which is not the case.

Great solution

Commenti: Now I can capture more clients, with this active chat solution.

Aspetti positivi:

The proactive chat is a nice feature, its really helpful to convert a visitor to client. But other good features are implemented: pre-set messages, possibility to edit a message, follow clients navigatios on site, etc.

Aspetti negativi:

You can't operate well with a free version, its not so functional.

Great Software and Great Support

Commenti: Chaport is great and we use it daily. Their own support staff uses the product, and they respond promptly when we have questions, and they are very knowledgeable

Aspetti positivi:

Makes communicating with our customers simple, and the software works really well.

Aspetti negativi:

I wish there was a dropdown box to select pre-defined replies, rather than having to start typing part of the message, to bring up the response.

Easy to customized

Aspetti positivi:

Leads are everything in my business. I needed a way to get website visitors to leave there name and number so my sales staff could contact them without a bunch of "unnecessary" chats. Therefore, the ability to customize the product with very little computer skills is what I like most about Chaport software. Plus your customer service. Thank you [SENSITIVE CONTENT] for your help.

Aspetti negativi:

I have very little experience with chatbot software, so I really don't know. Maybe some more templates.