--- description: Scopri le funzionalità di Remo, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Remo - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per assistenza remota](/directory/30928/remote-support/software) > [Remo](/software/165028/remo) # Remo Canonical: https://www.capterra.it/software/165028/remo Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/165028/remo?page=2) > Software di controllo remoto costruito su piattaforma HTML5. Connettiti ai dispositivi in pochi secondi utilizzando questa soluzione per l'accesso remoto in attesa di essere brevettata. > > Conclusione: valutazione di **4.4/5** stelle assegnate da 9 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Remo? Per fornitori di servizi gestiti che hanno bisogno di una soluzione per il controllo remoto al fin di soddisfare le proprie offerte a livello di servizi: desktop/accesso remoto. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.4/5** | 9 Recensioni | | Facilità d'uso | 4.0/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.2/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.0/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.4/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Pilixo - **Area geografica**: Coral Springs, USA - **Anno di fondazione**: 2013 ## Contesto commerciale - **Prezzo di partenza**: 475,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop) - **Lingue supportate**: inglese - **Paesi disponibili**: Stati Uniti ## Funzionalità - Accesso/Controllo remoto - Condivisione dello schermo - Condivisione di documenti - Controllo accessi/Autorizzazioni - Gestione e monitoraggio da remoto - Registrazione della sessione - Risoluzione dei problemi - Strumenti di diagnostica ## Opzioni di supporto - Email/Help desk - Knowledge Base - Assistenza telefonica ## Categoria - [Software per assistenza remota](https://www.capterra.it/directory/30928/remote-support/software) ## Alternative 1. [Zoho Assist](https://www.capterra.it/software/181775/zoho-assist) — 4.7/5 (1387 reviews) 2. [TeamViewer ONE](https://www.capterra.it/software/122252/teamviewer) — 4.6/5 (11623 reviews) 3. [AnyDesk](https://www.capterra.it/software/149595/anydesk) — 4.6/5 (1784 reviews) 4. [Slack](https://www.capterra.it/software/135003/slack) — 4.7/5 (24071 reviews) 5. [Iperius Remote](https://www.capterra.it/software/219280/iperius-remote) — 4.3/5 (227 reviews) ## Recensioni ### "Easy to use, lightning fast and incredibly easy to deploy" — 5.0/5 > **Utente Verificato** | *22 novembre 2017* | Assicurazioni | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I came across this software when I was looking for a remote managing tool for a client. The fact that the client is HTML5 based makes it incredibly easy to deploy and use regardless of location or device used (including mobile\!) which was a must for us. Performance was also beyond expectation, way faster than any other similar product I've used. I was really impressed with the competence of the support team as well. I've actually had the chance to meet the product team during a trip and it was refreshing to see such a dedicated group working on a new product in a sector that is otherwise quite stale. > > **Inconvenienti**: The only thing I can say so far it that the UI was originally lacking a little in some areas, but the last release has introduced a lot of improvements. A lot of the latest changes were in fact based on direct customer feedback. This is a statement to how the product team really listen to their customer (something you definitely don't get with the other "big players"). > > Increased client efficiency. Removed all issues with client deployments thanks to the thin client and the HTML5 nature of the product. ----- ### "Remo gets the job done" — 4.0/5 > **Paul** | *31 luglio 2017* | Servizi e tecnologie dell'informazione | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: I have only worked within Remo and have found it to be a solid product that allows for the remote control of an end users computer. The product shows a lot of potential and I have overall been happy with my experience using the program and most of all I have been happy with the Pilixo staff's willingness to seek constructive criticism in the interest of continuing to better the product. > > **Inconvenienti**: We tried working with the Remo Assist Feature with very little success. Using the PIN CODE option the connection will hang and never establish itself. Using the "COPY LINK" option the executable does not download and using the "SEND BY EMAIL" option a new Google Chrome window opens, but nothing sends (I think the program is trying to use the default email program which does not lend itself well to our G-Suite environment). To reiterate a request I sent to Remo the other day, it would be great if we could see if a computer is actively being used (and how long it has been inactive for) prior to signing into it. This would allow us to check if a customer is actively using their computer and if they are not then we know if it is a good time for us to sign in and make adjustments to it. This is infrequent, but occasionally the computer being controlled will stop taking my input (keyboard and mouse); however, the local end users input is still accepted. I close and then reopen the session and my control is reestablished. > > The ability to remotely control another persons computer. ----- ### "Too Many Steps" — 2.0/5 > **Shayda** | *13 novembre 2021* | Marketing e pubblicità | Tasso di raccomandazione: 2.0/10 > > **Vantaggi**: The software is interesting because it allows for virtual networking, and seeing people face to face other than zoom or teams. > > **Inconvenienti**: There are too many steps to setup and launch Remo on your computer, especially if you are on a VPN. We have tried to roll this out as a virtual networking tool and people just won't join because it's that difficult. We even hired tech support who were not able to help some of our guests. > > Dissappointed - limited tech support and capabilities. Low quality platform and support given the cost. ----- ### "Remo meeting software" — 4.0/5 > **Jeffrey** | *11 agosto 2021* | Gestione formativa | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: Ability to intuitively grasp the concept of moving around to meet / see other attendees... "table hopping." This is the feature I liked the most, by far. > > **Inconvenienti**: Pricing made it too costly to continue to maintain a license for my clients > > Was looking for a meeting software that allowed us to speak to an entire room, but then allow attendees to interact with each other. I liked how Remo does that. ----- ### "Reliable Remote Control and Monitoring" — 5.0/5 > **Sri** | *27 luglio 2017* | Computer e sicurezza della rete | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: It uses lot less bandwidth than any other tools in this category we have used. Must have tool for the MSPs to monitor the changes happening on the devices. > > **Inconvenienti**: We haven't come across any. Initially there was no support for the attended support when we have started. Later it was added and works great. > > Next generation of monitoring of servers. ----- Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/165028/remo?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/165028/remo) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Dati strutturati