Recensioni su Zipwhip

Very happy with this purchase

Aspetti positivi:

I was SHOCKED by the number of people who were texting my office number. I had texts popping up the day it was activated, and I hate to think how many people thought I was ignoring them prior to having this in place. I feel like I'm much more connected to my clients now.

Aspetti negativi:

Software is glitchy. I can't get reliable notifications to my cell, and not 100% give notifications on my computer either. I need to proactively open the software daily & check for messages.

Zip Whip and Twilio

Commenti: We had tremendous use in our office with the product and was easy to use

Aspetti positivi:

The ease of texting customers and getting responses from our clientel base

Aspetti negativi:

That they discontinued it and twilio took over it and they did not offer an alternate

Overall Experience with Zipwhip (WE MISS YOU)

Commenti: Our overall experience with Zipwhip was great. We were with Zipwhip for several years, and were very sad when we heard they were no longer going to be in business, we looked for a companies with similarities to zipwhips for months.

Aspetti positivi:

ZipWhip was very easy to use, setup was very easy as well. It was very easy to train new employee on how to use the software. Very cost effective. It was very difficult to find a similar software with everything Zipwhip offered at the same price or even close to the same price. We miss Zipwhip very much.

Aspetti negativi:

I would say what we least liked about Zipwhip it was they didn't particularly didn't have focus on insurance agencies.

Past Zipwhip User

Commenti: Over all a good experience with Zipwhip. Would have continued to use if it wasn't for the new 10 DLC policy. Which was not implemented by the company.

Aspetti positivi:

When we first started using Zipwhip it was wonderful. Very user friendly and reliable.

Aspetti negativi:

The largest problem we had was when the 10 DLC was required. It was nearly impossible to get support to help with this issue.

ZipWhip Experience

Commenti: My overall experience with Zipwhip was positive. The platform made business communication easier and more effective, with reliable features and straightforward usability. It streamlined customer engagement, saving time and improving productivity. Great product

Aspetti positivi:

What I liked most about Zipwhip was its seamless integration of texting with existing business phone numbers, making communication more efficient. The user-friendly platform and the ability to engage customers directly through SMS stood out. It was user friendly and simply

Aspetti negativi:

SMS character limit, and did not support PDF attachment

Zipwhip best value for small office texting

Commenti: Zipwhip is unmatched in affordability and service

Aspetti positivi:

Zipwhip offered straight-forward communication solutions at an affordable cost

Aspetti negativi:

I least liked that ZipWhip ended their texting software causing us to have to find another texting platform.

Great Platform and Helpful Support

Commenti: We never had any issues with thr platform. It functioned well for our uses. I am very sad to see Zipwhip go.

Aspetti positivi:

It is very user friendly, and you cannot beat how affordable it is. The ease of use was amazing!

Aspetti negativi:

They are being cancelled and will not available soon :( LOVED ZipWhip!

What about Zipwhip

Commenti: It was very good. We were happy with the performance and pricing.

Aspetti positivi:

It worked as we expected and needed it to.

Aspetti negativi:

They went out of business or something happened and we needed to switch.

Great text platform

Commenti: I really enjoyed using ZipWhip during the time my company partnered with them

Aspetti positivi:

I LOVED that you can filter by who last replied to the text

Aspetti negativi:

The layout looked a little bit outdated.

Great software that went away for no reason.

Commenti: Pretty good. Easy to use.

Aspetti positivi:

What separated Zipwhip from most of their competitors is that you did not need a new SMS number. Instead, you could make your main landline text enabled. The service worked well and was not expensive.

Aspetti negativi:

For some reason Twilio decided to buy Zipwhip and shut it down. Zipwhip is going away as a service at the end of the year. I have switched to one of their competitors but the interface is terrible.

I wish ZipWhip was here to stay

Aspetti positivi:

Zipwhip is so easy to use, my grandmother can figure it out. I also love the ability to send MMS photos

Aspetti negativi:

I wish there was RCS integration. I wish there was a location request feature

Easy texting platform

Commenti: Very user friendly. Customer support responds super fast (via email)

Aspetti positivi:

Super easy to use amongst multi users and to mass text. I love the layout of the page. It’s been super difficult finding anything similar.

Aspetti negativi:

Never came across a function or something that I didn’t like

Great Product

Aspetti positivi:

ZipWhip is easy to use and easy to Manage.

Aspetti negativi:

I cannot think of any Cons, other than they are closing the software.

Zip review

Aspetti positivi:

Very user friendly and easy to use; straight forward

Aspetti negativi:

the character limit for texts made it a little annoying when sending anything over 600 characters

ZipWhip and Vet Med

Aspetti positivi:

I can contact clients with a texting, using platforms Beyond email and phone calls. It’s also able to be integrated with our software.

Aspetti negativi:

I’m not sure of a con that I can think of

owner

Commenti: pulled their produce

Aspetti positivi:

it was super easy to use, kept all our notes

Aspetti negativi:

They are going away, their product was a perfect

Review from User

Aspetti positivi:

How easy it was to navigate through the app

Aspetti negativi:

Sometimes the messages would not go through

Love it!

Aspetti positivi:

Very easy to use. Excellent for connecting with customers.

Aspetti negativi:

Nothing comes to mind. All positives for me.

Easy option for SMS communication

Commenti: We use Zipwhip as our primary tool for SMS communication with our customers.

Aspetti positivi:

I'm a fan of Zipwhip. It's the cheapest SMS automation service out there, but they don't skimp on the functionality. We use it to automate messages to customers and to provide SMS "chat" service. It's simple, straight forward, and so user friendly that we've not had to train anyone on its use yet. Been using it for years at this point and have no desire to look elsewhere.

Aspetti negativi:

I do wish that messages could be sent to larger numbers of people. I get why this functionality is limited- spam and all- but I've got a large number of legitimate contacts to make and it would save a lot of time to not have to batch them.

Great way for businesses to keep in touch with clients

Commenti: Overall it was great, very helpful.

Aspetti positivi:

Templates that autofill information from the contact (Name, Company, etc.). Also the scheduling feature is very handy.

Aspetti negativi:

It would be nice if there were an option that allowed responses to group texts go to everyone on the text. I can see why the default is that it doesn't, but sometimes we need to text multiple members of a family and it's problematic when responses don't go to everyone. Also, it would be nice if the scheduling feature included an option for recurring messages, it would save us a lot of time from scheduling the same messages week after week.

Great Product - Horrendous Customer Support

Commenti: Salespeople are very pushy and though I like the product the inability to cancel your account make it something I can't recommend to others and why I am writing this review.

Aspetti positivi:

The ease of use and simplicity of getting your company line the ability to text.

Aspetti negativi:

I wanted to try the software and after talking with the company they try and force you into a year contract. This should have been my first sign. After talking them into a month-to-month contract I talked with our phone provider who said they provide the same service for free. I am now going through the process of trying to cancel with Zipwhip and their customer support is horrible. I should have never signed up with them and would recommend to others really hesitating signing up with them unless a. you want to be with them for more than a year and b. never want to cancel after trying out the service because they make it almost impossible. Right now I am paying them and not even using the product.

ZipWhip

Commenti: It's been a great experience for us. The people we've worked with at ZipWhip have been great.

Aspetti positivi:

ZipWhip is easy to use and provides and affordable solution for two way texting with our listeners. Listeners are able to text to our 800 number, the number that they are familiar with and use for calling. Having texting is especially important for our station that is geared to the younger listener. They are much more likely to engage through texting.

Aspetti negativi:

Can't think of anything that we don't like. The recent upgrade to the software has made group texting easier which is a plus too.

Review

Aspetti positivi:

Ease of use and portability are the main things that I liked most.

Aspetti negativi:

Did not really have any dislikes about the software.

ZipWhip Makes it Super Easy for customers to Communicate

Commenti: Can't complain! Easy way to communicate - it's web based and there's also an app.

Aspetti positivi:

This is literally just a texting app. It's very cool! It's 2020...using a landline is dead. This makes it super easy to turn our landline phone number into a texting phone number. Clients and listeners use it all day long to communicate with us. Whether it be to request a song, join a contest, or just to talk. It's a lot easier than manning 40,000 phone calls a day! You can also add automatic message backs - for example, if you're closed that day, if the text line is brought to you by a specific company, etc.

Aspetti negativi:

The only thing that is a little annoying is the fact that if you block someone - it does not alert them. They keep texting in as if we're just ignoring them, when in fact they lost their priviledge of getting through the text line.

ZipWhip is great!

Commenti: Overall, ZipWhip has been a great addition to our firm!

Aspetti positivi:

I absolutely love this software. It is user-friendly and has been very essential for our business.

Aspetti negativi:

I do not have any issues with this software.