--- description: Scopri le funzionalità di Mend, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mend - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per telemedicina](/directory/30949/telemedicine/software) > [Mend](/software/165634/mend-app) # Mend Canonical: https://www.capterra.it/software/165634/mend-app Pagina: 1/38\ Avanti: [Pagina successiva](https://www.capterra.it/software/165634/mend-app?page=2) > Tariffe per mancata presentazione a una sola cifra: telesalute, promemoria per appuntamenti, auto-pianificazione dei pazienti e moduli digitali. Votato n. 1 dai clienti\! > > Conclusione: valutazione di **4.6/5** stelle assegnate da 920 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Mend? Strutture private, cliniche, sistemi sanitari, contribuenti, farmacie e case farmaceutiche. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.6/5** | 920 Recensioni | | Facilità d'uso | 4.6/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.6/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.5/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.5/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Mend VIP - **Area geografica**: Orlando, USA - **Anno di fondazione**: 2014 ## Contesto commerciale - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: arabo, basco, bulgaro, catalano, ceco, cinese, cinese tradizionale, coreano, croato, danese, ebraico, estone, finlandese, francese, galiziano, giapponese, greco, hindi, indonesiano, inglese, irlandese, islandese, italiano, kazako, lettone, lituano, malese, norvegese, olandese, polacco, portoghese, portoghese brasiliano, portoghese europeo, rumeno, russo, serbo, serbo, slovacco, sloveno, spagnolo, svedese, tedesco, thailandese, turco, ucraino, ungherese, vietnamita - **Paesi disponibili**: Isole Vergini Americane, Portorico, Stati Uniti ## Funzionalità - Accesso alla cartella clinica - Accesso da dispositivi mobili - Ammissione di pazienti - Appuntamenti ricorrenti - Banca dati cliente - Cartelle cliniche in formato elettronico - Clinica polispecialistica - Confirmations/Reminders - Conforme alla legge HIPAA - Creazione di grafici - Creazione di report/analisi - Elaborazione di pagamenti - Email Reminders - Fatturazione e contabilizzazione - Fatturazione per consulenze mediche - Gestione appuntamenti - Gestione dei calendari - Gestione della clinica - Gestione delle cartelle cliniche - Gestione di documenti - Gestione di piani d'assistenza - Informazioni per i pazienti - Integrazione di siti web - Messaggistica sicura - Messaggistica via SMS - Moduli online - Moduli personalizzabili - Pagamenti online - Per scopi medici - Pianificazione automatica - Pianificazione online - Piano di trattamento - Portale dei pazienti - Portale self-service - Prescription Renewal - Programmazione appuntamenti - Promemoria - Promemoria delle chiamate - Questionari per i pazienti - Remote Treatment Planning - Rendicontazione e analisi statistiche - Riprogrammazione - Risultati di laboratorio - Sistema multi-locale - Telemedicina - Therapy Notes - Third-Party Integrations - Valutazioni iniziali - Videoconferenze ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software per telemedicina](https://www.capterra.it/directory/30949/telemedicine/software) ## Categorie correlate - [Software per telemedicina](https://www.capterra.it/directory/30949/telemedicine/software) - [Software per il coinvolgimento attivo del paziente](https://www.capterra.it/directory/31085/patient-engagement/software) - [Gestionale per prenotazione appuntamenti](https://www.capterra.it/directory/30757/appointment-scheduling/software) - [Software per portali di pazienti](https://www.capterra.it/directory/30857/patient-portal/software) - [Software per ricordare appuntamenti](https://www.capterra.it/directory/30997/appointment-reminder/software) ## Alternative 1. [Doxy.me](https://www.capterra.it/software/158461/doxy-me) — 4.6/5 (1226 reviews) 2. [Tebra](https://www.capterra.it/software/129169/tebra) — 3.9/5 (1362 reviews) 3. [athenaOne](https://www.capterra.it/software/98735/athenaone) — 3.8/5 (909 reviews) 4. [Jane](https://www.capterra.it/software/178984/jane-app) — 4.8/5 (499 reviews) 5. [Qualifacts Insync](https://www.capterra.it/software/144484/insync-emr) — 4.5/5 (391 reviews) ## Recensioni ### "First time using this" — 5.0/5 > **Jose J** | *15 marzo 2024* | Prodotti alimentari e bevande | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: I like that it was easy to use, I got text and email links for a video call so I got options to use > > **Inconvenienti**: Its a very bright display I dont know If a "dark mode" is available but it would help > > So far I have a positive experience but I havent used it at all ----- ### "Grateful 🙏🏻" — 5.0/5 > **J. Emily** | *6 novembre 2024* | Salute mentale | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: That, when I am my most depressed and least able to get out of bed but in MOST need of seeing my therapist, Mend allows me to do that therapy from my bed. I am incredibly grateful. > > **Inconvenienti**: The slightly more noticeable (than in other video calling software) lag in transference of sound which, especially in group settings, causes a lot of unnecessary talking-over-each-other > > Overall very positive. So glad someone figured out a way to make this type of technology be HIPAA compliant. ----- ### "Reoccurring Issues that Never Get Addressed" — 2.0/5 > **Rannon** | *29 settembre 2020* | Salute mentale | Tasso di raccomandazione: 1.0/10 > > **Vantaggi**: The ease of use and certain functionalities are nice, however they don't always work such as the share your screen function is very hit or miss. > > **Inconvenienti**: Since we have started on this venture with your organization I constantly hear negative feedback from my clinical staff of 10 providers that client's get dropped from their group, client's can't login due to the email never getting sent out, and my providers getting removed from the group. It appears that anytime the group size is over 8-10 individuals present the platform implodes and becomes very shaky from a performance standpoint. All of my providers have 14-16 clients each group, so every group gets impacted by this. It's not just one of them. I worry about how long this is going to go on for un-addressed. I hold a staffing every week with my providers and it's the first thing they ask about, "when is Mend going to fix this?" They use the tech support line when they have the time to do it, but usually they have found the feedback is never helpful. My providers are very frustrated and I am quite frankly tired of hearing about it. Please, I beg you look into upgrading your servers, software, or whatever you think would fix this issue. It has gone on far too long. It's a running joke about your service with our client's and it's affecting the way people want to engage in virtual care with us. > > Unresponsive and overall bad tech. I would not recommend your service to others in behavioral health. I wish so badly we would switch to Zoom or WebEx. I have been begging our director about this since this has all started 6 months ago. I gave your organization grace and was patient due to all that has been going on, but you have made some steep promises that you could handle this. I don't see you stepping up to the plate to address something so basic around reliability that has me rather upset. ----- ### "Love Mend Telehealth Communication\!" — 5.0/5 > **John** | *22 gennaio 2025* | Ospedali e sistemi sanitari | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Excellent form of communication that is very convenient for someone like myself who is limited by disabilities, modes of transport, and financial resources, especially in senior years. > > **Inconvenienti**: The viewing screen doesn’t expand to a full screen dimension. > > I’ve used it for years, and it’s been consistently excellent\! ----- ### "Top Tier Care" — 5.0/5 > **Arva** | *6 febbraio 2025* | Salute, benessere e fitness | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: I felt the care come through the phone. I felt that the Doctor really genuinely cared for my Wellness. > > **Inconvenienti**: Simply, that it was over the phone. I’m I’ve never done virtual care and much prefer person to person…but in this case it was a great experience. > > It was a great first time experience. The Doctor provided Stellar care. It felt like we built a rapport over the phone. If I had an opportunity to have her as my Doctor I feel like my care would be in great hands. ----- Pagina: 1/38\ Avanti: [Pagina successiva](https://www.capterra.it/software/165634/mend-app?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/165634/mend-app) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati