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Informazioni su Mend

Mancate presentazioni a una cifra: telesalute, promemoria per appuntamenti, auto-pianificazione dei pazienti e moduli digitali. Ideale per gruppi con oltre 5 provider.

Ulteriori informazioni su Mend

Aspetti positivi:

Because I save so much time with Mend, I have more time to call my patients, see more patients, and process them faster. At the end of the day, medicine is a business, so time is money.

Aspetti negativi:

A little frustrating, especially if someone makes a last minute video visit and we have to stop what were doing to add them into mend real fast before their appointment start time.

Valutazioni di Mend

Punteggio medio

Facilità d'uso
4,5
Servizio clienti
4,6
Caratteristiche
4,5
Rapporto qualità-prezzo
4,5

Lo consiglieresti?

8,2/ 10

Mend ha una valutazione complessiva di 4,6 stelle su 5, calcolata sulla base di 867 recensioni degli utenti di Capterra.

Hai già usato Mend?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (867)

riccardo
riccardo
medico (Italia)
Utente LinkedIn Verificato
Salute, benessere e fitness, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

recensione di Mend

5,0 anno scorso

Commenti: mi ha aiutato molto

Aspetti positivi:

ottimo software per prenotare appuntamento

Aspetti negativi:

ritango cha lacune funzionalita per la televisita siano migliorabili

Steven D
Steven D
CEO (USA)
Utente LinkedIn Verificato
Servizi ai consumatori, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Telehealth Visit

5,0 7 mesi fa

Commenti: The Representative from Mend did a magnificent job.

Aspetti positivi:

I liked the attentiveness by the nurse that I spoke with. She was really eager to know and seemed to enjoy what she does. Very thorough in providing excellent care.

Aspetti negativi:

The Representative did a great job and met my needs

Stan
Business Consultant (USA)
Consulenza manageriale, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

JANUARY 17 2025 PATIENT REVIEW

5,0 3 settimane fa Nuova

Commenti: It was a pleasant conversation regarding a wide variety of my health topics that provided me with useful and personal information.

Aspetti positivi:

The ease and convenience of having the session from my home computer.

Aspetti negativi:

There was not anything that comes to mind.

Beth
Self employed (USA)
Servizi finanziari, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Connection issues are a norm with your service

2,0 2 anni fa

Commenti: Fair

Aspetti positivi:

I can discuss my problems from home not only in the office

Aspetti negativi:

The repeated connection issues during appointment consumed a lot of my time with my provider

Nicole
President and CEO, Executive Board Chairperson (USA)
Servizi ai consumatori, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

[sensitive content hidden] is the bestest!

5,0 4 mesi fa

Commenti: This service was finally offered to me months after trying to get my psychiatrist appt moved from August to April. Then my [sensitive content hidden] appointment was moved back to [sensitive content hidden]. Mind you i had been needing in since April. [sensitive content hidden] was the lifeline I needed and she helped me without judging me.

Aspetti positivi:

Convenient, easy, i feel like it was a high quality session even over video. I got more compassion from [sensitive content hidden] then my last in person psychiatrist visit.

Aspetti negativi:

Showing my face. I hatr crying when others can see me. I dont care pretty.

Merlene
Retired Educator (USA)
Gestione formativa, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Annual Wellness Check-up

5,0 2 settimane fa Nuova

Commenti: Excellent! My experience was very pleasant and the nurse practitioner asked the right questions and gave me very good advice.

Aspetti positivi:

The nurse practitioner was very informative and knowledgeable about my situation.

Aspetti negativi:

N/A The thing I liked least about the video experience was that I wish it were longer.

Linda
Student (USA)
Servizi e tecnologie dell'informazione, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

A Very Healthy Space

5,0 4 settimane fa Nuova

Commenti: Wonderful therapist that Truly Listens! I Feel Heard and am getting the Help I Need to Better Heal myself

Aspetti positivi:

My therapist really truly listen to what I had to say and gave me coping mechanisms that have helped

Aspetti negativi:

There’s not much to not like period but I think if I had anything it might be changing my time to an earlier time. more flexibility

Michael
Peer Counselor (USA)
Organizzazioni civiche e sociali, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Great Experience

5,0 2 mesi fa Nuova

Aspetti positivi:

Very easy. Nurse Practitioner made me feel very comfortable

Aspetti negativi:

There was nothing i did not like about the video call

Stephen
Funeral Director (USA)
Risorse umane, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Excellent Service

5,0 2 mesi fa

Commenti: Was promot, timely, quick, and the staff actually LISTENED

Aspetti positivi:

Very efficie t and patient friendly. Great staff!

Aspetti negativi:

I have no criticizms. Could not have asked for a better experience

Kevin
CTM (USA)
Gestione formativa, 10.000+ dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Prime Experience

5,0 2 mesi fa Nuova

Commenti: Great experience. I felt a sense of calm from her recommendations

Aspetti positivi:

Knowledge and willingness to listen. I respect that she suggested and ID immediately.

Aspetti negativi:

I have nothing negative to say. She covered all questions and concerns.

Vera
NA (USA)
Servizi alla persona e alla famiglia, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Wonderful experience

5,0 2 mesi fa Nuova

Commenti: Very easy to communicate, [sensitive content hidden] helped me with tools to manage my emotions.

Aspetti positivi:

It was easy to communicate with Therapist. I felt very comfortable.

Aspetti negativi:

Can’t find anything that I did not like.

Kathleen
I write novels and still hope one day someone will read them. (USA)
Scrittura e attività redazionali, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Trust and Understanding

5,0 5 mesi fa

Commenti: My husband and I moved to Honolulu from NYC because our grandson was born here! He was born the same day my brother was killed in a car crash on a mountain road, speed limit 75 mph. I'm still going through early grief after the shock. But Mend therapy helps me embrace the joy and love of Honolulu even as I'm enfolded by brother's sudden death.

Aspetti positivi:

[sensitive content hidden] is sympathetic, reassuring, and even inspiring when I discuss my worries with her. She helps me recognize my limits correctly so I'm less likely to interfere even when I know my efforts may backfire. She prescribes mood medication I've been taking for decades and has counseled me through an extraordinarily challenging time.

Aspetti negativi:

Sometimes my internet connection or hers interrupts us, but even if I cannot see her and she cannot see me, we talk things through. Trust and clear communication are not disrupted by intermittent outages. Generally, I'm someone who prefers "in person" consultation, but my schedule is busy and no doubt hers is busier. This works for me.

Harry Joseph
Producer (USA)
Relazioni pubbliche e comunicazioni, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Mend Initial Review

5,0 9 mesi fa

Commenti: Very functional and useful in initial use

Aspetti positivi:

Ease of use and multi-functional facets in one program

Aspetti negativi:

Haven't found any issues in initial use of service

Lisa
Operations (USA)
Vendita al dettaglio, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Balancing Work and life during challenges

5,0 anno scorso

Commenti: My overall experience with Mend has been professional and progressive and positive. I would call my friends to use Mend. Mend has helped me get my life back in order and has been a beneficial factor in my mental health progressiveness.

Aspetti positivi:

I have connection with counselors and doctors that I do need to see it is detrimental that I see you my doctors on time for therapy and psychotherapy and medication management to regularly save my emotional, psychological, and outright life.

Aspetti negativi:

If party on the other line is going to be late there should be a cartoon or something so the patient on the other line would know that they're coming and just haven't forgot about you.

Chester
ARTIST (USA)
Beneficenza, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Easy Peasy

5,0 2 anni fa

Commenti: I like it. Thank you!!!

Aspetti positivi:

It's quick, simple, and easy. This service really saves me hours of time looking for someone to take me to the appointment, or worse, trying to walk there which is nearly impossible.

Aspetti negativi:

Occasional tech issues, but normally it's easily fixed by just logging out and back in.

Admir
Driver (USA)
Settore automobilistico, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

My honest and objective review of Mend

4,0 4 mesi fa

Commenti: It was great this time around. Once I had an audio issue because someone called in the middle of my session. But maybe that was a mistake on my end. I'm not sure.

Aspetti positivi:

Easy to use. The link I got and clicked on guided me step by step which was a relief.

Aspetti negativi:

Connection worried me. Sometimes the bars would go from full green to two red and even one red so it worried me that there will be some audio issues.

Roxanna
Residential assistant (USA)
Salute mentale, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Awesomeness

5,0 3 mesi fa

Commenti: I loved it. Thank you mend for allowing me to get help with my mental health.

Aspetti positivi:

The privacy of my own home. Being a mother of multiple children its always so hard to go into the office. Thank goodness for this being mental health is needed but not every mother wants to bring all there children along.

Aspetti negativi:

Had nothing i didnt like. This is trule so convenient.

Jonathan
Artist (USA)
Artigianato, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Behavioral Health Therapist

5,0 10 mesi fa

Commenti: My therapist, [sensitive content hidden]
was amazing and she helped me turn my life around from being impulsive, risk taking, depressive, moody, and anxiety driven to a clean, healthy, positive life so I could be a better support for my wife and child.

Aspetti positivi:

The ease of use for meeting with my therapist weekly.

Aspetti negativi:

Signing the agreements every time. I feel like once is enough for that. Also, the mend birthday entry didn’t allow autofill.

Eric
Boss (USA)
Industria edilizia, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Eric:s safety net

5,0 3 mesi fa

Commenti: Wonderful ! It's always an easy connection to do . ( As I'm a rookie with computer operations )

Aspetti positivi:

My prescribed Doc. ( [sensitive content hidden] ) She is an Angel from Heaven looking out for Me. My limitations on transportation I can comunicate with her from my home...

Aspetti negativi:

N/A I have nothing to add on this topic

LYNN
CEO Owner (USA)
Graphic Design, Lavoratore autonomo
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Yearly health visit.

5,0 10 mesi fa

Commenti: It was a pleasant experience, nurse was nice, receptive and easy to work with.

Aspetti positivi:

Easy to use, lady I worked with was very easy to talk with, she was quite pleasant, and laughed at some of my silliness.

Aspetti negativi:

I have no earthly idea what this is going to cost. It was a requirement by my new insurance, Wellcare. I know absolutely nothing about Wellcare, but it was recommended by an insurance agent, Becky, over the phone. So my biggest complaint is I don't know what the hell this was for except a yearly checkup, I have no idea what it is going to cost or who is going to pay for it. No one prepared me for working with Wellcare.

Patricia
CEO (USA)
Artigianato, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great Application

5,0 8 mesi fa

Commenti: My experience has been from a patient's point of view and applies to the internet quality and the physicians' repore, and all those aspects are great.

Aspetti positivi:

Everything is in one space to accomplish desired goals.

Aspetti negativi:

There is nothing that I can think of while using the application.

Jami
Sr lead customer service (USA)
Studi medici, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Convenient and professional

5,0 9 mesi fa

Commenti: I love it. [sensitive content hidden] are wonderful! Both are thorough and seem to truly care and want the best for their patient.

Aspetti positivi:

Convenient, thorough and professional. They all seem to truly care about their patient's wellbeing.

Aspetti negativi:

There isn't anything I don't like. I have a very demanding job and Mend works best for me.

Jenna
Stocker (USA)
Marketing e pubblicità, 51-200 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Strength and progress

5,0 5 mesi fa

Commenti: My overall experience with Mend was great I was able to talk about the issues I’m dealing with that I would usually keep instead.

Aspetti positivi:

What I liked about Mend is being able to talk to someone in regards to how I’m feeling.

Aspetti negativi:

I really didn’t have any issues, I would say for people willing to use Mend find a good connection and a safe space.

Devi
Administration (USA)
Gestione formativa, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Does not apply

5,0 2 mesi fa

Commenti: Friendly and professional medical provider

Aspetti positivi:

The personal care, attentiveness, and easy access to medical care in a timely manner

Aspetti negativi:

There is nothing at the moment to review

Utente Verificato
Utente LinkedIn Verificato
Istruzione superiore, 11-50 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Easy to register

5,0 anno scorso

Aspetti positivi:

Scheduling telemedicine was easy and the video conference went well.

Aspetti negativi:

There wasn’t anything I didn’t like about mend.