Recensioni su BILL

Efficiency at its finest with Bill.com

Commenti: Overall, Bill.com has been a valuable asset for our organization. Its automation of financial tasks, robust reporting capabilities and integration with popular accounting software has greatly improved our financial processes.

Aspetti positivi:

As a administrator of Bill.com within my organization, I have found it to be an efficient and streamlined way to manage our financial processes. One of the greatest advantages of this software is the automation of tasks such as invoice processing, bill payments and account reconciliation. This has saved a significant amount of time and effort for our finance team and has improved our financial accuracy. Another strong aspect of Bill.com is the robustness of its reporting capabilities. It provides a wide range of financial metrics and insights that have helped us make data-driven decisions for our business. Additionally, the integration with popular accounting software such as QuickBooks and Xero makes it easy to keep our financial records up-to-date and in sync.

Aspetti negativi:

A potential downside of using Bill.com is that it may require a bit of time and effort to set up the software and customize it to fit our specific needs. Additionally, while the software offers many features, some advanced features such as budgeting and forecasting may require additional tools or custom development.

Bill.com IS a gamechanger for us

Commenti: BIll has helped us out tremendously. We have over 1000 vendor accounts since we order a ton of internet services for our customers. Since ATT/Spectrum/Frontier/etc etc did not allow direct deposit, our company was forced to send checks to make our payments. We could not do Credit card as the reconciliation can be messy. We have saved so much money on late fees. We are truly grateful for BILL and cant wait for the new features.

Aspetti positivi:

The thing we loved most about bill is the inbox for our bills as well as our payments going straight to our vendors.

Aspetti negativi:

A dark mode for BIll.com would be great. There are times where the inbox is not up to date. When 2 people are entering bills, there is a high chance there will be duplicates being entered.

A good product for small companies with lots to track

Commenti: We continue to use it for the controls and time savings, the support is some of the worst I've ever experienced though.

Aspetti positivi:

This product is great for companies that need to pay large swaths of invoices, keep track of them, and cut time spent in quickbooks doing bookkeeping for AP.

Aspetti negativi:

This product is more expensive if you run under 20 payments/month that something like a milio (built into to quickbooks online).

Highly efficient program that every business should use.

Commenti: The software has been instrumental in automating financial operations at my company and has had a profound effect on the effectiveness and precision of our bookkeeping.

Aspetti positivi:

Having several options for making and receiving payments is really convenient. We particularly appreciate the centralized accounting for both payables and receivables and the flexibility to modify approval methods.

Aspetti negativi:

There are certain annoyances and clumsiness that need to be worked out. If you click into one of the selected bills to view its underlying image, for instance, you will deselect all of the bills you have previously approved and will have to do so again.

Bill , automate invoices

Commenti: Something that could stand out and that helps its use a lot is its interface is simple without complicated menus and easy to use, this makes it productive and easy to adapt to new users, since it doesn’t require as much training to become familiar with the platform, in addition to has predefined templates that are ready to use

Aspetti positivi:

What I like about Bill is that it helps to automate finances. In my company we use it to process invoices and it does so in a matter of minutes. I like that it can be done in many ways to upload an invoice from your computer, emails or from your mobile phone with just a photo, Bill is a great help for the digital transformation of finance. He is scalable and can quickly generate invoices. Bill has a track status system that notifies if an invoice has been sent and thus have better control.

Aspetti negativi:

Something I don't like is that customer service is very slow to answer, when you need immediate attention this can be critical, since it delays the process due to long waiting times. A problem I've had is that I can't send many emails since they take it as duplicates, but this is due to the slow response they give in this way.

Mostly a good software.

Commenti: Customer support is hard to reach via phone.

Aspetti positivi:

Is constantly updating their software. It makes collecting payment from customers who already use bill.com easy and straightforward.

Aspetti negativi:

When I attempted to use the AR function and the sales tax solution it didn't meet my needs. I was unable to make it work, and it was extremely frustrating.

Getting better but still needs reporting

Commenti: Allows routing & approvals that are useful

Aspetti positivi:

The automation and defaults have gotten a lot better. The sync function to QB & Sage Intacct works pretty well and decreases duplicative effort. The security around users and banking is well-designed. The note functionality is great for communicating with my staff and maintaining history. Customer support is generally good.

Aspetti negativi:

The reporting is definitely lacking. Running filtered reports is limited and cumbersome. I end up running huge reports when I only need one vendor's history. The sync function works well when it works, but the sync errors can be really complicated. Sometimes, support doesn't get what you're trying to accomplish - it doesn't seem like they all have experience using the product.

Bill makes it easy to receive ACH payments from clients

Commenti: Overall, Bill is a smooth, fast, and easy way to receive payments from clients paying via ACH.

Aspetti positivi:

Bill is a low-friction way of receiving payments for invoices. Even though I do not invoice through Bill, many of my clients use it to provide ACH payment, and this is quick and easy for all parties.

Aspetti negativi:

At first, I did not really understand what Bill was, as I was asked to join because a client wanted to use it to pay me. I have received multiple phone calls from Bill asking me for more information about my business, and I have declined, as I have no desire to add more features or upgrade my account because I am currently content with the way it works now.

Happy with Bill.com

Aspetti positivi:

Bill is easy to use and understand. I can see and process all my business in one easy place.

Aspetti negativi:

Nothing, it is all good for us and handles all the needs we have for payment processing

UOA review

Aspetti positivi:

Electronic payments. USPS had become very unreliable with mailing physical checks.

Aspetti negativi:

No 100% user friendly. Some functions are not easy to find.

Bill.com is my 1st choice for efficient and fully automated AP system!

Commenti: We are a global company with 1,300+ people in US and internationally. We use Bill.com for all our Accounts Payable in US and internationally. We totally automated Accounts Payable using Bill.com and we have very pleasant positive experience.

Aspetti positivi:

My company is a global company with US head quarters and multiple international locations. In Bill.com, the billing and payment is totally automated. Approval process is excellent. As a manager, I get regular emails for bill approval. I can approve, disapprove, make comments and they go to user right away. The system is especially useful for companies with international locations and multiple US locations like my company. With Bill.com, all accounts payable is centralized and automated. We also managed to save a lot of staff costs with Bill.com. As AP is automated, we use finance staff from Eastern European locations to process AP using Bill.com. This is significant cost savings. First of all, with Bill.com the AP process and related approval is totally automated which minimizes staff costs. We are able to use finance staff for AP where wages are 3-5 times lower than US. Overall, this is a great system and my choice # 1 for AP automation!

Aspetti negativi:

Bill.com is a great system. I really don't think of any disadvantages. I just encourage Bill.com to develop and process more with newest financial innovations like automation and machine learning.

Poor Business Practices.

Commenti: I needed a company that could provide me with basic ACH recurring payments for my client's fees. My company, Revolution Debt Relief LLC, is a consultant based firm in the debt relief industry, providing education and assistance for consumer debt. We are not a debt settlement company, debt consolidation, or perform credit restoration, therefore, not in any way under the regulatory standards held within the debt industry. Bill.com seemed to meet my needs, and I was willing to pay a premium for their subscription ACH program to provide my clients with a more efficient service. However, after going through the sign-up process and giving personal information as well as my client's information for ACH processing, I spent a few hours getting familiar with the software. The next day, I received an email that my account was canceled, and that bill.com could no longer provide my company services. If I had known that Bill.com would arbitrarily pick and choose who they will do business with, I would never have given them my personal information or my clients. The fact that they conduct themselves in a way that solicits their services to the public takes your information and then cancels your account shows in my experience a very inept, fraudulent, and unethical way of conducting business. The operations manager noted it was due to the rules of their bank that perform the processing. If this is the case, I would look for a processor who knows how to do business.

Aspetti positivi:

Marketed as a product that could perform ACH functions with recurring payments for your business. Simple and straight forward functionality.

Aspetti negativi:

The software was a little cumbersome with a slight learning curb but overall will work for accounts payable and receivable basic functions.

Bill.com (BDC) is ready to help with Accounts Payable, but...

Commenti: I am just 2 months in on bill.com (BDC). It has taken this 2 months just to analyze our existing data and move what we want (import) to BDC from our existing programs. We want to synchronize expense work from data entry into BDC to moving the detail over to QuickBooks (QB) where we keep our accounting data. It is not as easy as it sounds.

Aspetti positivi:

Bill.com (BDC) is a full-featured software program that will simplify recording vendors and paying bills but... BDC is not as simple as it appears. We are excited to learn all that BDC has to teach us. See Cons....

Aspetti negativi:

To fully engage all the features of bill.com (BDC) one has to be ready to do the prerequisite work in cleaning up a company's existing records. We are using the BDC support team and our own accountant to gradually restructure our accounts payable-expense side of operating as a nonprofit organization. This has been laborious and frustrating at times. A major drawback is encouraging existing vendors to accept payment from BDC. Generally, people are guilty of 1. ignoring emails; 2. misreading emails; 3. not following clear directions.

Poor communication & Horrible customer service

Commenti: We have three accounts. The customer service of Bill.com leaves a lot to be desired. Poor communication by their compliance team leaves the customer services team spinning their wheels and wasting our valuable time. You cannot reach someone with decision authority if things go amok...which they have for us when they deleted one of our active accounts. We are evaluating other options as Bill.com has been non-responsive to our requests for dialogue. For the price we are paying for our combined accounts every month, it would be nice for someone at Bill.com to care.

Aspetti positivi:

The automated invoice upload, approval flow and automatic notifications of payments.

Aspetti negativi:

Poorly constructed releases of software/platform updates. Lack of customization for multinational businesses. Lack of flexibility for some features.

Stay away from vantage card services

Aspetti positivi:

I’ve never had an issue with billl.com, I’d give a 10/10. The problem is that they only allow you to process credit cards through vantage card services who are a total mess and their managed team gave me inaccurate information several times.

Aspetti negativi:

Bill.com need to add other credit card processors besides vantage. They need to audit vantage card services complaints from bill.com customers because they’re going to lose a tonne of business. Vantage card services are a tiny company processing millions of dollars of credit cards, but the joke is that they only have two layers of their org. 1.) customer service is the first people you speak to and they literally can’t resolve any issues, so you need to speak to a manager and they only have 1 manager called. 2.) they made several mistakes and I asked to speak to someone above it’s our ceo and he isn’t available. They do not car about their customers and they do not own up about making mistakes Bill.com you need to vet out vantage and listen to your loyal customers

Good software for Accounts Payable and Accounts Receivable functions.

Commenti: Great software that helped our company's AP dept go paperless.

Aspetti positivi:

Bill.com is very easy to use. Great platform to digitally store all invoices and go paperless. Audit trail captures all transactions and dates which reduces the possibility of fraud. You can create approval chains and add/remove approvers to different invoices. Their customer service is top-notch. Their live chat reps are very helpful. Has the ability to sync with many popular accounting software (NetSuite, Quickbooks, Intact).

Aspetti negativi:

Syncing issues with NetSuite do occur from time to time but their customer support is very helpful in rectifying them. They recently updated their user interface and although it is more visually appealing than before, it doesn't function any better.

Exceeds expectations

Aspetti positivi:

EASY set up and integration with QuickBooks online. Very intuitive UI. HUGE time-saver. It used to take a full day to do a weekly check run. I can now accomplish it in an hour and a half, MAX. Probably faster if we used more of the features. Has the ability to pay vendors via ACH and is less than half the cost per transaction than a paper check.

Aspetti negativi:

The add on to automatically enter invoices, while a very big value and totally worth the extra expense, doesn't take into consideration the vendors terms set up in Bill.com. So if you have an invoice from a vendor that says due upon receipt, but the vendor profile in bill.com is Net 30, Bill.com defaults to due on receipt. An override setting would be helpful. Getting vendors set up on ACH/EFT is a little tough for tech challenged folks.

Bill.com review

Aspetti positivi:

Ease of use Value Customer support Does the job User interface

Aspetti negativi:

Limited functionality Support can be lkmited at times

Quality AP processing

Commenti: Bill.com has saved us several hours a month with as we have streamlined our customer payment collections as well as AP approval processes.

Aspetti positivi:

It is quick and easy to forward emails with bill attachments to bill.com for AP processing. It is one of the features we love about it. Being able to set up rules that require different approvers based off of the amount of the bill makes it so much easier for our firm to get bills into the right hands.

Aspetti negativi:

Reporting is limited. Using this module for AP and AR on a daily basis, it would be nice to have some better reporting built within the system.

Great for receivables or payables

Commenti: Our bookkeepers can enter the bills, the manager can approve them, and the CFO can make the payments. The segregation of duties helps protect the company. Simple to use. Easy to see when a payment will arrive and when a check clears.

Aspetti positivi:

It makes it easy to have an audit trail for entering, approving, and paying bills. It also makes it easy for customers to send electronic payments for their invoices. Customizable user permissions.

Aspetti negativi:

When you invite a vendor or customer to use Bill.com, it requires them to give quite a bit of information in order to set up an account. Some are reluctant to do so.

Bill.com is a great way to get rid of having to write paper checks.

Commenti: Time saving.

Aspetti positivi:

I like that I can track when checks go out, if they've been cashed, and easily re-submit a check for repayment or for voiding. I like that I can invite anybody to pay via ePayment and they are in charge of entering their bank info in instead of me. I like that any paper checks that do go out, go out with a copy of the invoice you've uploaded into the system for ease of vendor tracking.

Aspetti negativi:

The refund or returned check feature doesn't always sync 100% properly with QBO (but 95% of the time it does).

Terrible, just Terrible

Commenti: The number of hoops that I had to jump through to get set up was time consuming. Bill.com has failed on so many levels I am shocked that the people running the place are able to even get out of bed in the morning, let alone operated a sophisticated billing company.

Aspetti positivi:

The only thing that might be of any interest is that it's EFT fee is baked into the monthly subscription fee plus $.50 per transaction.

Aspetti negativi:

Bill.com is supposed to sync payments recorded in Quickbooks, but it hasn't done that. That is a nightmare. Bill.com allows clients to create their own invoices after sending them an invoice. Why??!! I had a client make their own invoice, assign their own number to that invoice, then pay the amount that was due, but it looks like I didn't get paid to the original invoice. WTF is that? Bill.com holds onto your money for a number of day before sending it to your account. Totally ridiculous. I have received multiple errors not permitting me to send money to vendors with no hope of resolution.

Bill.com is only good for small business

Aspetti positivi:

Ease of use, good for contractors and small businesses <1M in rev/payables

Aspetti negativi:

Inconsistent payment times, customer support rarely helps

Bill.com Review

Commenti: Bill.com is a cloud-based accounting software designed to streamline billing and accounting processes, as well as automate workflow tasks. The software is available on-demand for businesses to access, so it is flexible and easy to use. It allows users to generate invoices and invoice approvals, manage expenses, track sales figures and expenses, create reports, email reminders of payments due from customers or vendors, and more.

Aspetti positivi:

Bill.com offers several core features for small businesses, including integration with several accounting software systems, tax filing capabilities and reporting, a mobile-friendly interface, and payment options.

Aspetti negativi:

Bill.com lacks the ability to create custom reports and customize the look and feel of invoices and other documents.

Bill.com is really simply and easy to use

Commenti: bill.com is one of the fastest and efficiante way to import data to quickbooks and we used it every day.

Aspetti positivi:

Bill.com is really simply and easy to use and it works really well with Quickbooks that I can import data with no issues and this happens every day and I am glad that this software helps me to do my job a lot more easy.

Aspetti negativi:

No issues with bill.com its one of the best software I have used to work with Quickbooks to import my data