--- description: Scopri le funzionalità di Reputation, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Reputation - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per tool di analisi dati per social media](/directory/31655/social-media-analytics-tools/software) > [Reputation](/software/167624/reputation-com) # Reputation Canonical: https://www.capterra.it/software/167624/reputation-com Pagina: 1/9\ Avanti: [Pagina successiva](https://www.capterra.it/software/167624/reputation-com?page=2) > Sistema di gestione della reputazione nel cloud, consente alle aziende di monitorare o gestire le valutazioni online e rispondere al feedback dei clienti. > > Conclusione: valutazione di **4.4/5** stelle assegnate da 184 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.4/5** | 184 Recensioni | | Facilità d'uso | 4.5/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.3/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.3/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.3/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Reputation.com - **Area geografica**: Redwood City, USA ## Contesto commerciale - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Android (mobile), iPhone (mobile) - **Lingue supportate**: francese, inglese, tedesco - **Paesi disponibili**: Canada, Francia, Germania, India, Regno Unito, Stati Uniti ## Funzionalità - Analisi competitiva - Analisi dell'audience - Analisi delle sensazioni - Analisi di testo - Analisi visiva - Coinvolgimento dei clienti - Condivisione sui social - Dashboard - Distribuzione multi-canale - Elaborazione del linguaggio naturale - Etichettatura - Filtro per parole chiave - Gestione SEO - Gestione dei contenuti - Gestione dei feedback - Gestione dei sondaggi - Gestione del flusso di lavoro - Gestione dell'esperienza del cliente - Gestione della campagna - Gestione della reputazione - Gestione delle risposte - Gestione di feedback negativi - Gestione di più account - Hashtag Tracking - Importazione/Esportazione di dati - Integrazione di social media - Modelli personalizzabili - Monitoraggio dei social media - Monitoraggio del coinvolgimento - Monitoraggio della concorrenza - Monitoraggio delle parole chiave - Monitoraggio delle revisioni - Multi-campagna - Notifica di revisione - Parametri prestazionali - Programmazione dei post - Promozione sui social - Quadro della attività - Raccolta dati multi-canale - Raccolta di risposte offline - Real-Time Notifications - Rendicontazione e analisi statistiche - Report personalizzabili - Review Sharing - Richiesta di revisione - Sistema plurilingue - Sondaggi e feedback - Strumenti collaborativi - Third-Party Integrations - Visualizzazione di dati ... e altre 5 funzionalità ## Integrazioni (23 in totale) - AdvancedMD EHR - Aline - CDK Global - Denim Social - DrChrono - Dynamics 365 - Entrata - Experity - HubSpot CRM - Meta for Business - Microsoft Power BI - Open Dental - RealPage - Rent Manager - ResMan ... e altre 8 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica ## Categoria - [Software per tool di analisi dati per social media](https://www.capterra.it/directory/31655/social-media-analytics-tools/software) ## Categorie correlate - [Software per tool di analisi dati per social media](https://www.capterra.it/directory/31655/social-media-analytics-tools/software) - [Software per la gestione della reputazione online](https://www.capterra.it/directory/30750/reputation-management/software) - [Software per la Customer Experience](https://www.capterra.it/directory/30671/customer-experience/software) - [Software per social media monitoring](https://www.capterra.it/directory/31028/social-media-monitoring/software) - [Strumenti per survey](https://www.capterra.it/directory/30092/survey/software) ## Alternative 1. [Brand24](https://www.capterra.it/software/149054/brand24) — 4.7/5 (254 reviews) 2. [Birdeye](https://www.capterra.it/software/152997/birdeye) — 4.7/5 (703 reviews) 3. [Trustpilot](https://www.capterra.it/software/169618/trustpilot) — 4.5/5 (1202 reviews) 4. [Hootsuite](https://www.capterra.it/software/121701/hootsuite) — 4.4/5 (3795 reviews) 5. [GiveMe5.ai](https://www.capterra.it/software/207396/GiveMe5-ai) — 4.7/5 (86 reviews) ## Recensioni ### "Makes Social Media Reviews Very Easy to Track" — 4.0/5 > **Sherry** | *26 aprile 2022* | Settore automobilistico | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: It's very easy to use and I love the email notifications when you get a review... especially a bad review. > > **Inconvenienti**: Could have more analytics, but that's not a deal breaker. > > You can respond to reviews immediately, especially bad reviews. ----- ### "Reputation.com Makes the grade" — 5.0/5 > **Aurora** | *4 luglio 2022* | Settore automobilistico | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: How it is organized, and how it helps me be more efficient by allowing me to manage all of my your social media activities easily, across all my locations, from a single platform. > > **Inconvenienti**: Reputation.com is a very extensive product, so it can be overwhelming to learn it all at the adoption level. But as I used it more and more I have learned to make it my tools, and they have become invaluable\! The integration with all the platforms - had a couple of glitches with a couple of the Social Media platforms at the beginning, but its functionality and the support team made sure it all came together. ----- ### "Neutral" — 2.0/5 > **Tiffany** | *23 settembre 2019* | Proprietà immobiliari | Tasso di raccomandazione: 5.0/10 > > **Vantaggi**: I love the reporting aspects. I am very happy being able to pull metrics on reviews and surveys. This really helps us make changes and improvements within our company. The word cloud and key word summary are the two most important surveys I have and they are proven very useful. The review response feature has also been very helpful and saved us a lot of time. > > **Inconvenienti**: It seems that the functionality breaks semi-often. When we put out a survey the results don't always come in for us to see them. The social media tools could be better. I would love to see a planning/grid option for Instagram. This would help us manage this better. Also, the set up process for our survey program was very taxing. Plus their help desk was not very proactive about fixing the product for us. It can take weeks to get a survey functioning properly. > > Dealing with accounting has been the worst experience I've ever had with any accounting team. I've been on this product for over a year now and not once have I received a correct invoice. The amount of time I've wasted going back with accounting is insane and they are not clear about what is wrong. ----- ### "Wonderful Product with Great Flexibility" — 4.0/5 > **Tyler** | *25 marzo 2022* | Marketing e pubblicità | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: I love the content library and user system\! This makes Reputation stand out from all the other third-party social media softwares. This has allowed us to truly create content that is easily accessible to all users to be able to share with their social media audience. Reputation is always ever-expanding and constantly implementing new features\! > > **Inconvenienti**: The software can be glitchy every now and then, but overall this isn't such a detrimental issues. > > I have had amazing experiences with Reputation. Sometimes there can be some small quirks or glitches in the software, but the benefits have absolutely outweighed the negatives. I have had other social media management platforms reach out, but no one has yet been able to offer everything that Reputation has. ----- ### "A Solid Partner For Your Business" — 5.0/5 > **Matthew** | *23 settembre 2022* | Settore automobilistico | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: Reputation.com has been a part of our portfolio for 6+ years and has expanded across multiple rooftops over those years. It's an easy to use and understand platform that continues to update and evolve its offerings to include the latest relevant information to help you monitor and manage your online listings, customer sentiment and social media pages. > > **Inconvenienti**: As they expand the platform, it's become very built out versus what it was just a few years ago. Moving around in the platform isn't as easy as it once was, but that's most likely due to user error and comfortability with new features. > > We've had a very positive experience with Reputation.com since inception. That is why we continue to open the door to new rooftops using this platform. It's easy to set-up, easy to use and they continue to look for progress with their platform. It's not a stale/static product by any stretch of the imagination. ----- Pagina: 1/9\ Avanti: [Pagina successiva](https://www.capterra.it/software/167624/reputation-com?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/167624/reputation-com) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dati strutturati