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Informazioni su Zoho Cliq

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Aspetti positivi:

The integrated chat options into other zoho software makes this an obvious choice for zoho users. Ability to use emoji, gif, share files make this a versatile chat system for our team.

Aspetti negativi:

It has some errors that are then solved by Zoho. He needs more development.

Valutazioni di Zoho Cliq

Punteggio medio

Facilità d'uso
4,4
Servizio clienti
4,2
Caratteristiche
4,4
Rapporto qualità-prezzo
4,5

Lo consiglieresti?

8,3/10

Zoho Cliq ha una valutazione complessiva di 4,6 stelle su 5, calcolata sulla base di 89 recensioni degli utenti di Capterra.

Hai già usato Zoho Cliq?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (89)

Scott
Scott
Installer/sales (USA)
Utente LinkedIn Verificato
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Zoho Cliq is a great instant messenger

5,0 7 anni fa

Commenti: I get the benefit of chatting with my coworkers without leaving my applications I use on a daily basis.

Aspetti positivi:

works great on a desktop or laptop, it is built right into the Zoho CRM, so when I have a question for my co-workers I know they see it right away when I send them a message through Cliq

Aspetti negativi:

phone app either I haven't tried it or it sucks really bad. I'm not sure which it is. I hope they make it a little easier soon

Noah
Noah
CEO (USA)
Utente LinkedIn Verificato
Ricerca, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione
Fonte: GetApp

Cliq or Slack - we've used both and stuck with Cliq

5,0 3 anni fa

Commenti: Cliq is a great addition when using other Zoho apps. I haven't used it as a stand-alone app so I can't comment on that, but so far we are impressed with all the features of Zoho One and the integrations available. I recommend it. Their support is a little slow and responses are vague, but the help pages and online knowledge base are a good reference. Most issues get resolved but it usually takes more than one or two back and forth emails.

Aspetti positivi:

Integrates well with other Zoho One apps. Cliq is easy to use for internal users. Slack is easier for external and other organizations but Cliq has that feature, just not as user-friendly. Cliq also has threads, custom channels, and a lot more flexibility when utilizing other Zoho products.

Aspetti negativi:

The threads are new and it can be a little difficult to keep track of them but the search function works well to find everything. The only other con would be getting external users (subcontractors) integrated to chat with employees. If Cliq could make adding external users easier and give some ability to join all channels instead of just external ones, it would be much better.

Utente Verificato
Utente LinkedIn Verificato
Gestione delle risorse, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

I do not understand the need for this program

3,0 6 anni fa

Aspetti positivi:

Overall every Zoho platform we have has made life easier or more efficient. This is a software that does have benefits. It allows us to communicate on an inhouse and professional program. It could be through messages, videos or more. This can make communication easier and more efficient for the office, but it is not perfect.

Aspetti negativi:

This is the most redundant software package I have ever had. Between emails, our office phones and texting I do not understand why we need this software. The only benefit is that it is more professional and exclusively inner office. Yes, I cannot drunk zoho cliq video call my boss, but any professional should be able to do that without this software. I am not impressed and try my best to avoid this software daily.

Utente Verificato
Utente LinkedIn Verificato
Servizi finanziari, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Zoho Cliq

5,0 2 anni fa

Commenti: I love it and it's a great alternative for those using competitors products that do the same thing.

Aspetti positivi:

Zoho Cliq is a great way to communicate instantly and seamlessly with anyone on my team. I would be lost without it.

Aspetti negativi:

There is nothing I dislike about this software product. It does exactly what was promised and is very easy to use.

Tanya
Operations Manager (USA)
Utente LinkedIn Verificato
Servizi ambientali, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione
Fonte: GetApp

Alternative considerate:

Obvious Choice for Zoho Users

5,0 5 anni fa

Commenti: We use Zoho Cliq for our team communication. We have one on one chats, and group chats to keep in communication between all of our remote workers. As we don't see each other in person much, having a way to keep a rapport through chat is important to us. In addition we value quick messages to communicate information, or questions.

Aspetti positivi:

The integrated chat options into other zoho software makes this an obvious choice for zoho users. Ability to use emoji, gif, share files make this a versatile chat system for our team. The ability to search the history is helpful as well.

Aspetti negativi:

The mobile app can have a lot of input lag.

Utente Verificato
Utente LinkedIn Verificato
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Zoho Cliq is a great replacement for

5,0 3 anni fa

Commenti: I use Zoho mail for my company, and it was a great discovering when I found that all my employees have this tool. We started to use it as a replacement for other tools that were not corporate, like Skype and Google, and we found that Zoho Cliq has all features and more that your company needs.
Normally employees refuse to change, but in this case change was seamless without any complain.

Aspetti positivi:

Easy to setup Great mobile apps Reliable Good voice and video quality Excellent features to manage group meetings

Aspetti negativi:

Webmail interface is limited and overlap with mails, but there is no easy solution to that.

Nitin
Nitin
Senior graphics designer (India)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 501-1.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Cost effective cloud solutions for team messaging and collaborations

4,0 3 anni fa

Commenti: Entirely zoho clique is really affordable cloud solution with lots of useful features for a small or medium team. Team chat works like charm as its multicolumn design helps to reduce clutters while dealing with individual chats. I will recommend it if you're already a existing zoho user.

Aspetti positivi:

I have been using zoho products for last 3 years and zoho clique is best option for me and my team to get a better cloud chat application for realtime collaborations. I liked their multicolumn design thats make our work rrally easy to get access to our previous team data. Creating space for team group is really easy and a no brainer work.

Aspetti negativi:

First and foremost improvement I will love to see is having better management of alerts in the form of in office and out of office or do not disturb. Second, as I have multiple team I need to join multiple accounts but I cannot join multiple team accounts in zoho clique.

Santhiya
Santhiya
Executive Hub Operations (India)
Utente LinkedIn Verificato
Magazzinaggio, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Zoho Cliq Review

4,0 2 anni fa

Aspetti positivi:

Zoho Cliq is user-friendly and easy to communicate. It is effective while also being incredibly simple to use. The mobile application's user interface is more straightforward and concrete.

Aspetti negativi:

Sometimes message notifications will not get. Keeping track and data across different apps can sometimes be a hassle

Chris
IT Tech (USA)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Favorite tool in a Fully Featured Suite

5,0 6 anni fa

Commenti: Staying up to date on current projects and communicating with my team has never been easier. I recommend to my colleagues all the time!

Aspetti positivi:

Quick and easy communication. Segmented to channels to keep things organized. Well made and designed clients for Desktop and Mobile use!

Aspetti negativi:

Can feel a bit bloated at times. There are plenty of settings to fiddle with but I haven't had the need to.

Anyugel
Venezuela
Utente LinkedIn Verificato
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione
Fonte: GetApp

Very goos tool to communicating with my work team

5,0 7 anni fa

Aspetti positivi:

I love using this program every day. The truth is that it facilitates communication with my team and also allows me to send us quick files if necessary at the moment. Also, if they are distracted in other activities, it notifies them that someone wants to talk to them. So it really is a great tool

Aspetti negativi:

I consider that the negative of the tool is that sometimes it is slow to load the files that need to be sent immediately. But the rest is perfectly functional and wonderful

Siva
Associate (India)
Servizi e tecnologie dell'informazione, 10.000+ dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Zoho Cliq

4,0 2 anni fa

Aspetti positivi:

Zoho Cliq is a very easiest communication tool for communicating with a group of people and at the same time with personal chat. There is no delay in chats on both sending and receiving ends. It has integration with Zoho apps. In the search icon, we can search and find the people, messages, and files making it easy to find important information.

Aspetti negativi:

People who only have Zoho users can have free access, but for others, it is such a cost. Then It's better to use it on a desktop Instead of using it on mobile phones because it provides functionality limitations.

Diane
Paralegal (USA)
Studi legali, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Chat and connect

4,0 2 anni fa

Commenti: Zoho Cliq is nice for people who like Zoho and their way of doing things. Zoho has an entire family of software that all work together.

Aspetti positivi:

Zoho Cliq is Zoho's chat and communication software. I sign in and check live and Zoho tracks my time. I can log my breaks and the live will turn off while I'm away. Send an important message or notification to everyone at once. Zoho cliq syncs my calendar and I can use audio or video calls.

Aspetti negativi:

I don't like Zoho Cliq as much as I like other communication software. Zoho is always different. The video calls can be very difficult to start and to include everyone because of the priority labels for meetings.

Alan
Service Director (Israele)
Servizi finanziari, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Fast, easy and VERY effective

5,0 3 anni fa

Commenti: Cliq has provided us with a quick, easy and seamless way to connect, share data and keep our teams in constant contact with each other.

Aspetti positivi:

Fantastically easy to use with a rollout that was as close to "instant" as possible. Loads of features, but very user friendly and intuitive interface.

Aspetti negativi:

As we already use Zoho CRM, integration was fast, easy and "painless". From a purely aesthetic point, a few members of our team have grumbled about wanting more personalization options.

Haridas
Auditor (Emirati Arabi Uniti)
Servizi finanziari, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Zoho Cliq -An intra-company communication platform

4,0 2 anni fa

Commenti: It is a really nice piece of software for internal communications.

Aspetti positivi:

It is extremely simple to use and similar to WhatsApp. It allows businesses to communicate with their employees internally and makes it simple to share documents.

Aspetti negativi:

I didn't notice any cons with this software.

Amber
Quality Assurance (USA)
Servizi ai consumatori, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Keeps everyone together

5,0 6 anni fa

Aspetti positivi:

I enjoy the convenience of being able to shoot anyone in the company an IM and get real time feedback when it's needed. There is no better feeling than reliability and when I am on the phone with a client and need feedback from a colleague immediately, it's a fantastic and relieving feeling to have everyone I need at the tips of my fingers.

Aspetti negativi:

I don't like how lengthy it can be to set up and getting new users enrolled is a pain.

Matt
Matt
Co-Founder (USA)
Utente LinkedIn Verificato
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Powerful, but daunting.

4,0 6 anni fa

Commenti: Overall, It's a welcome upgrade from what we were using previously (Telegram). Our whole team is unified in one place and we're able to collaborate much more quickly.

Aspetti positivi:

As with all products in the Zoho One Suite, my favorite part is how deeply Cliq integrates with the rest of our tools. I get new messages for every new paid invoice, new leads in the CRM, new appointments with customers etc. It's deeply configurable and can do pretty much anything that Slack can do.

Aspetti negativi:

It's tedious to set up. Nothing Zoho makes is EASY out of the box. They take a bit of time to figure out and customize. Cliq is no different. We're still barely scratching the surface on what Cliq is capable of because we haven't invested the resources to figure out all the options!

Kary
Insurance Broker (Panama)
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Business messaging with many options

5,0 7 anni fa

Aspetti positivi:

I love it, it's very complete, the calls and video calls are of great quality. You can use it with internal and external clients.

Aspetti negativi:

I know there is a lot of competition and the cost of this software is quite low but I think a good option would be a multi-user license. Although really the cost is quite affordable.

Rudy
Account Manager (Spagna)
Internet, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

A simple and basic way to communicate with other teams

5,0 3 anni fa

Aspetti positivi:

Fast and easy widget to integrate with other platforms.

Aspetti negativi:

Needs more features like rooms for webinars.

Utente Verificato
Utente LinkedIn Verificato
Vendita al dettaglio, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

A great collaborative tool for mid sized teams

5,0 3 anni fa

Commenti: Overall it's been really great and intuitive. The team has really gotten into an easy flow that is showing promise.

Aspetti positivi:

Keeping multiple chat windows open in the same view. This is crucial for me and saves time as I don't have to switch to another tab or another conversation and then click into the comment bar. This may sound trivial but this drives me mad on other tools.

Aspetti negativi:

Not much. If I had to choose something it would be the sound for the alert when you get a notification, but then again you want that noise to be annoying so you don't miss it.

kaashif
Customer Support (Sudafrica)
Ha utilizzato il software per: Non specificato
Fonte della recensione

very simple to use. very hands on software. simple to navigate

4,0 7 anni fa

Commenti: we are able to track all records of actioned and not actioned tickets and see a trail of responses easily.

Aspetti positivi:

the ability to easily interact with clients and with current users in our workgroup. the feature of controlling clients PC without the need for a third party software

Aspetti negativi:

we cannot group tickets under client name. ticket system is messy and ticket order is not understood.

Ryan
Ryan
Medical Student (Giamaica)
Utente LinkedIn Verificato
Ospedali e sistemi sanitari, 501-1.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Fairly cheap messaging service

4,0 2 anni fa

Aspetti positivi:

It is relatively cheap. It gives the ability to pin chats to have important chats close to the top and easily accessible. It also integrates easily with the Zoho group of applications.

Aspetti negativi:

The sign up process can be a bit lengthy especially for new users. Files can take quite a bit of time to be uploaded and sent.

Swastik
Product manager (India)
Utente LinkedIn Verificato
E-learning, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Stay connected with your team during every problem

5,0 anno scorso

Commenti: Zoho Cliq has made it really easy for me to connect with my team over messaging, meetings, and more while doing any sort of task and achieve our goals together.

Aspetti positivi:

The user interface of Zoho Cliq is truly simple and easy to adapt to. I have used this platform to connect with my team while performing a task with them, and I truly love it.

Aspetti negativi:

The pricing of Zoho Cliq somehow felt slightly unreasonable to me, but the pricing of Zoho CRM as a whole is worthy enough. There are occasional glitches while being there in the meetings with my team.

Utente Verificato
Utente LinkedIn Verificato
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Great tool for internal communication

5,0 5 anni fa

Commenti: Just keeping everyone connected and on the same page is crucial.

Aspetti positivi:

We use the entire suite of Zoho products, so it's very convenient to have the chat function built into the platform. Means less tabs open on my computer.

Aspetti negativi:

I miss the giphy feature that I used when my company used Slack. It was great for injecting some levity into company communication.

Utente Verificato
Utente LinkedIn Verificato
Internet, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

A good team communication app for managing simple communications with the teams.

3,0 6 anni fa

Aspetti positivi:

- Very simple and easy to use UI - Tabbed and Split chat is one of the best features that is not available in other competitors, which really helps in managing the chats between multiple windows

Aspetti negativi:

- The pricing seems higher for the value provided - The integrations are very less compared to the competitors.

María Fernanda
María Fernanda
Coordinator (Messico)
Utente LinkedIn Verificato
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Zoho Cliq

5,0 5 anni fa

Aspetti positivi:

It is wonderful for collab and communication if you are already using Zoho Suite.

Aspetti negativi:

As a stand alone app, you might have better alternatives.