--- description: Scopri le funzionalità di thinQ, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: thinQ - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per centralini virtuali](/directory/30084/telephony/software) > [thinQ](/software/168289/thinq) # thinQ Canonical: https://www.capterra.it/software/168289/thinq > thinQ offre il controllo completo su ogni aspetto delle comunicazioni aziendali in entrata e in uscita all'interno di una potente piattaforma cloud. > > Conclusione: valutazione di **5.0/5** stelle assegnate da 5 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza thinQ? Gestori indipendenti, provider VoIP, aziende di livello enterprise, call center, università, ospedali. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **5.0/5** | 5 Recensioni | | Facilità d'uso | 5.0/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 5.0/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 5.0/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.6/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 100% | (10/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: thinQ - **Area geografica**: Raleigh, USA - **Anno di fondazione**: 2009 ## Contesto commerciale - **Prezzo di partenza**: 0,01 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: 2-10, 11-50, 51-200, 201-500 - **Implementazione e piattaforme**: Cloud, SaaS, Web - **Lingue supportate**: inglese - **Paesi disponibili**: Canada, Regno Unito, Stati Uniti ## Funzionalità - Audio/Video Conferencing - Avvisi/Notifiche - Chat/Messaggistica - Creazione di report/analisi - Estensioni virtuali - Gestione delle comunicazioni - Gestione di call center - Gruppi di chiamata - IVR - Instradamento delle chiamate - Integrazione telefonia-computer (CTI) - Monitoraggio delle chiamate - Quadro della attività - Registrazione delle chiamate - Rendicontazione e analisi statistiche - Smistamento automatico delle chiamate - Third-Party Integrations - Trunking SIP - VoIP ## Integrazioni (5 in totale) - 3CX - Asterisk - Plivo - SignalWire - Twilio ## Opzioni di supporto - Email/Help desk - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software per centralini virtuali](https://www.capterra.it/directory/30084/telephony/software) ## Categorie correlate - [Software per centralini virtuali](https://www.capterra.it/directory/30084/telephony/software) - [Software Voip](https://www.capterra.it/directory/30940/voip/software) - [Software PBX Cloud](https://www.capterra.it/directory/31102/cloud-pbx/software) - [Software per gestire la comunicazione in cloud](https://www.capterra.it/directory/31362/cloud-communication-platform/software) ## Alternative 1. [3CX](https://www.capterra.it/software/158704/3cx) — 4.4/5 (465 reviews) 2. [Bitrix24](https://www.capterra.it/software/113540/bitrix24) — 4.2/5 (987 reviews) 3. [LiveAgent](https://www.capterra.it/software/102188/liveagent) — 4.7/5 (1758 reviews) 4. [JustCall](https://www.capterra.it/software/157853/justcall) — 4.1/5 (224 reviews) 5. [CloudTalk](https://www.capterra.it/software/182004/cloudtalk) — 4.4/5 (268 reviews) ## Recensioni ### "thinQ allows me to have complete control of my call routing" — 5.0/5 > **Shelly** | *10 novembre 2017* | Telecomunicazioni | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Ease of use and control via the web portal. I can add or remove numbers and control where they are routed. No need to make a call and wait for a change to be made. > > **Inconvenienti**: Reporting - there are no details or ease of use for the reporting. We provide numbers for our clients and would like to be able to see the details and costs per number. > > I can add numbers and provide service to my clients within minutes\! ----- ### "Thinq Delivers a Quality Product" — 5.0/5 > **David** | *9 novembre 2017* | Reti informatiche | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: High-quality Software I talk to a real person who I have a relationship with when I call Price is always on the low side even though their quality is high > > **Inconvenienti**: There are interface elements and design concepts that should be combined differently for ease of conceptualization or clarity of function. To do what we want to do, we have to bounce around the software quite a bit. At a certain point, we will need to code our own interface in order to keep track of our clients if Thinq doesn't organize it better. > > A great product at a good price. ----- ### "I have had a great experience with ThinQ. It is very easy to use." — 5.0/5 > **Josh** | *13 novembre 2017* | Telecomunicazioni | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: Being able to select the carriers I would like to use and make changes as needed are great\! It makes my job easier and I am able to do more. > > **Inconvenienti**: I would like the diagnostics to be easier. I have UTC on mine but I would prefer if it would let me select my own timezone. > > I am able to see more past my network. It is very helpful for troubleshooting. I also have more control. ----- ### "Great company to work with. Can always talk to a real person." — 5.0/5 > **Trent** | *13 novembre 2017* | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Switched to Thinq mainly to have an auto fail over in case my main routing was down. Their interface is easy to use and straight forward and even thought it wasn't the main reason I switched we are saving money on our in bound and out bound calls too\! With Thinq you are in control of your calls not the other way around. > > **Inconvenienti**: The only con I have is the inbound and outbound website are currently not combined and you need two logins but I know they are working on combining them. ----- ### "Good quality software for anyone" — 5.0/5 > **Angelica** | *7 giugno 2021* | Beni di consumo | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: It’s user friendly and great quality. Everything you need in one place. inbound and outbound voice calls, sms/mms text messaging at scale. You can create your own outbound routing profile this is super helpful. > > **Inconvenienti**: So far I have no complaints. The software relievers everything it says it does. I have not ran into any glitches or issues. > > My overall experience as been a good one. Definitely a quality software that I would recommend. ## Link - [Visualizza su Capterra](https://www.capterra.it/software/168289/thinq) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati