Recensioni su Productive

Core functions are great - would be better with more

Commenti: Best experience hands down comes from the account management team, which deals with our issues swiftly and effectively. Almost every SAAS has 1 or 2 key differentiators, but Productive stands out in terms of their support and dedication to ensuring a positive customer relationship experience

Aspetti positivi:

Everything is all in one place without the need of multiple softwares

Aspetti negativi:

Some features that are a no-brainer (eg. tracking non-billable proposal hours) should have been able to be directly tracked from the sales function instead of having to be tracked as internal hours. But these are nitty gritty details which should make way to Productive sometime in the near future

Alternative considerate: ClickUp

Perché scegliere Productive: Complex and not used to its full advantage

Software precedente: monday.com

Perché passare a Productive: Clickup was similar to other flexible-tasks allocation management system and does not offer the overall suite of features that Productive does

Great project/task management product!

Commenti: Implementation was easy with the Design team and easy with clients once they were trained a bit on the product. Overall my team likes Productive way better than previous Project Management tools we've used. The reporting has also been amazing! Seeing how profitable the company is as a whole and each employee. That's a game changer!

Aspetti positivi:

Project managemement, task management, time tracking, invoicing, there isn't much I don't love about Productive!

Aspetti negativi:

I wish there was a way to better implement email into the product. Right now email and Productive are separate. Having them tied closer together would help eliminate on additional product.

Alternative considerate: Todoist, Paymo, Zoho Projects, Pipefy, Front, monday.com, ClickUp, Hive e Asana

Perché scegliere Productive: Made the switch from Accelo, as the email integration caused all kinds of issues and our email got placed on blacklists, so we had to switch our domain name completely for our website and email. We originally used Teamwork, then switched to Accelo because of the email integration. Teamwork was great, but missed some key features at the time we used it.

Software precedente: Teamwork.com e Accelo

Perché passare a Productive: Had almost all of the features I needed. Others were missing features.

Fatal bugs ruin an otherwise promising product

Commenti: Productive could be a very promising product but there are bugs littered throughout the product especially in critical modules like timesheets and invoicing which makes us very hesitant to switch over to it. Their support team is slow to answer if you are in the US since they are in Europe, and they don't fix bugs quickly.

Aspetti positivi:

In theory, Productive has the perfect set of tools for the modern agency. Powerful project budget tools including weekly or monthly budgets for retainer clients make it easy to make sure you are utilizing 100% of budgeted time but no more. Reporting tools are in theory very flexible and easy to spit out exactly the right data you want - from team utilization to billing to profitability, task completion - you name it! Productive is also pretty easy to set up and the UI is very clean, modern, and not clunky in the least bit like many competitors.

Aspetti negativi:

There are SERIOUS bugs that totally defeat the purpose of using this product. All of these I've brought to their attention but they have dragged their heels on fixing. Here are some of the top bugs: #1: When you/your team logs time and goes to create an invoice from it, the date for every single time entry is off by one day as it appears on the invoice, vs. the date you actually logged that time. You can get the accurate dates with time logs from the reporting module and when you compare, you'll see every date on the invoice is incorrect and your customers will start questioning why you logged time on the weekend... #2: When you go to download a custom report made in the report module, e.g. the hours report mentioned in #1, you get a blank PDF. Try CSV format? Also blank file, with only the header row filled in, 0 rows of data. #3: Invoice formatting - if you use Productive with Quickbooks Online, when your invoice syncs over you will end up with some random HTML code as part of the descriptions e.g. <ul><li>Notes about this time entry</li></ul> on each line of the invoice. Have fun manually cleaning these up!

Perfect even for a small company

Commenti: Really great, we'll keep using it as we grow bigger.

Aspetti positivi:

It has everything you need - from task management (including subtasks and workflows!) to reporting and time management. The price is very reasonable, regardless of the number of users. Some project management software has affordable pricing for a small number of users, only to rip you off when your company grows.

Aspetti negativi:

Filters for tasks could have more options (e.g. date filter has only equal or not equal). It would be perfect to have a single overview of tasks across all projects. Currently, that is somehow possible but lacks more powerful filters.

Alternative considerate: ActiveCollab

Perché scegliere Productive: Productive offers time tracking out of the box, which is a feature most PM tools don't have

Software precedente: Basecamp

Perché passare a Productive: Interface looked better and it seemed we would get more reporting features

Fantastic Support Team

Commenti: I love it. I've looked at other tools, and turned them down simply because of their lack of reporting and all-in-one capabilities. Despite smaller features like automation, note taking, and dependency being really attractive.

Aspetti positivi:

We love that this tool is agency management in one tool! We can track projects / tasks, as well as record employee PTO, schedule work to manage capacity, and bill ALL IN THE SAME PLACE. Customer support is responsive and immensely helpful. Especially for explaining the parts of the tool that applies to areas outside our expertise (like finances).

Aspetti negativi:

The list layout leaves things to be desired in terms of design and organization of information. Would love to see automation, and the ability to mark tasks as dependent on / blocked by others come to the tool. The note taking tool is really basic and not co-write-friendly.

Alternative considerate: ClickUp

Perché scegliere Productive: The comprehensive reporting / time management / resource management tools. ESPECIALLY the overhead tool.

Software precedente: Plutio e HoneyBook

Perché passare a Productive: The comprehensive reporting / time management / resource management tools. ESPECIALLY the overhead tool.

Productive Has Made Us More Productive

Commenti: It has been a good experience and I recommend it to many people. It can get a little cumbersome once you have a lot of data in there and we still haven't been able to transition over our Quickbooks sync to Productive. I would like some more training during times we can attend.

Aspetti positivi:

I love that we can set up project budgets and track our progress against them in real-time so we can better allocate resources and determine our profit margins. I also appreciate that the company has a robust roadmap and is constantly adding new features. It is fundamentally easy to set up on the project side. There is a ton of flexibility with different views you can have for tasks. The ways you can slice and dice your data in here is a major win for agency owners.

Aspetti negativi:

The biggest thing we need is a way for our clients to submit tickets to our team so that we can tie it back to the project and if needed, add a new project scope, but there is no interface for clients to submit requests to us via Productive. We haven't found any ticketing software that will integrate with Productive either (maybe by Zapier, but we'd really just prefer to stay in Productive as much as possible).I would also like to be able to see more history on staff time off/vacation time. Once a year has been completed, the data got removed when their new allocation was given. The Dashboard view can use some improvement based on the priority of actions. I would also like to see time chronically from when my timer was started so I can see when it happened during the day, but if you use the timer feature and then switch to the calendar view, it throws all the entries to the top of the day for some reason.

Alternative considerate: monday.com e Wrike

Perché scegliere Productive: We wanted insight into our profitability per project and to track project-related time/expenses more thoroughly.

Software precedente: Asana

Perché passare a Productive: The profitability tracking won us over

The last project management and team collaboration software you will ever need

Commenti: Productive has been a huge game changer for us. Our team has taken on Productive and have been using it religiously for everything, something that was easily forgotten or avoided when we were using other software that wasn't as fast, intuitive and easy to use. From an admin point of view, it has made our work easier and quicker - giving us information and overviews for things that would have otherwise required custom integrations or hours in spreadsheets.

Aspetti positivi:

We haven't had a single issue with Productive and have yet to hit a limitation or thing to improve. It has been such a breath of fresh air to come across an out-of-the-box solution that fits our team and way of working. It's clear that Productive listens to user feedback and quickly implements features and fixes. Their support is also outstanding - going above and beyond to provide excellent customer service.

Aspetti negativi:

Having tried 6 other project management and team collaboration software, I am pleased to say that Prodocutive has surpassed my expectations and there isn't anything that we don't like.

Alternative considerate: Teamwork.com

Perché scegliere Productive: The cluttered user interface, lots of small bugs like issues with bulk actions, inconsistent and unreliable emails, and much more. It really put us off from using the software.

Software precedente: Teamwork.com e Nifty

Perché passare a Productive: Teamwork was much more limited and basic. The UI alone was what helped us choose Productive as everyone was able to use it without training or worrying about "where is this or that". You get what you see with Productive.

Gave me a running start

Commenti: I use Productive for my day-to-day operations and was able to do an integration with Trello using their API. This makes my invoicing a breeze and allows me to give time reports to my customers. There is a ton of other features (sales pipeline, scheduling, financial reports) I am not using, but just for the small part I am using, it is a big time saver.

Aspetti positivi:

Productive has: - comprehensive feature set - ease of use - a tutorial to get you familiar with the different modules of the product - a decent price - customers can access the platform (when you grant them access) - an API to allow integrations with other components - responsive support (some bugs get fixed really fast)

Aspetti negativi:

- some structure elements may not be an exact match to your business (like with any product) - support is only during business hours, being a solo entrepreneur, problems don't always happen between 9-5 Monday-Friday - support could benefit from a ticketing system instead of a chat-based system - the task component have few features when compared with Trello. Strange for a company that brands itself as "more powerful than Trello and simpler to use than Jira" (https://www.productive.io/tour/project-management/).

Alternative considerate: Plutio, TimeCamp, Paymo, Time Tracker, Scoro, Invoice Ninja, Accelo, elapseit e todo.vu

Perché passare a Productive: - Better feature set - Better pricing - Trial available

Very all-round and effective projectmanagement app

Commenti: I'm very happy with Productive and all its features, also the contact with the support is always very engaging!

Aspetti positivi:

Productive shines in its range of features that just click with our wishes in managing projects. It keeps track of alle important aspects of tasks, budgeting, time, invoicing and reports we need to do our best job for our customers.

Aspetti negativi:

Productive could become better when it has a translation in Dutch, for our customers who are not as tech savvy as we are. The way projects can be invoiced could get some improvements, also bulk editing budgets.

Every tool you need for an agency

Commenti: It's a great tool and the only one we found that ticks all the boxes for our business.

Aspetti positivi:

Fully-featured with a continually improving product roadmap and excellent customer support.

Aspetti negativi:

Sometimes it's difficult to work out how much budget is remaining as the calculations don't always tally with my own figures. Some nuances in how the calculations are done I think. Some features have started to move to the 'premium' tier.

Alternative considerate: Harvest, Forecast, Asana e Toggl Track

Perché passare a Productive: It had everything we wanted and more. Could consolidate our tools into one.

A good but expensive option

Commenti: It's good but certain aspects could be improved.

Aspetti positivi:

I like the split of booked and billed hours, as well as the ease of invoicing

Aspetti negativi:

It's very expensive compared to similar products. The mobile app is clunky.

Alternative considerate: FreshBooks e Toggl Track

Perché scegliere Productive: It lacked features

Software precedente: Zoho Books

Perché passare a Productive: The feature set

Nice interface and easy to use, lots of features

Aspetti positivi:

The interface is exactly what I need, easy to use and find what I'm looking for. Also allows the team to communicate with the client and get feedback. You can assign tasks, view the calendar, upload files, and I like that you can reply via email and that there's Time Tracking included. Also like that there's a free 30 day trial that doesn't require you to add your credit card. One thing that really stands out from the rest is the Sales section, you can see where you've submitted Proposals (including estimate amount) and see them 'In Negotiation' so you can keep track of projects that aren't even started yet - and then convert them to Projects.

Aspetti negativi:

The fact that they charge per user is not all that great because the amount of users changes all the time, depending on the project, so there's no way to plan your monthly budget (if you're a small company that matters).

Productive.io review

Aspetti positivi:

Frequent updates and changes to the platform. It's getting better with every update. Has great customer support and makes collaboration really smooth!

Aspetti negativi:

Milestones could be a little clearer, but there is nothing I dislike about Productive.io. Productive.io is better with every update.

Great tool, but a bit expensive

Aspetti positivi:

Productive worked great for us at the beginning, and really helped us to keep track of our projects and costs.

Aspetti negativi:

Pricing was a bit high compared to other tools and there were some features missing like real time board updates.

Great Product that outperforms a lot of competitors

Commenti: Great and would recommend over other platforms

Aspetti positivi:

UI, UX, Covers a lot without overcomplicating the experience. Competitive cost, great support service. Constant updates and features getting added.

Aspetti negativi:

(Small) Still fine tuning in some areas, so not everything is perfect , but lots of roll out of good updates which shows its only going to get better

Alternative considerate: Polaris PSA, Harvest, Scoro, Resource Guru, ClickUp, Forecast e Accelo

Perché scegliere Productive: Cost, experience, selection of tools, scalability

Perché passare a Productive: Ticks most of the boxes that others cannot

Easy to use and gives a lot of handy insights for a business owner

Commenti: lots of new features & great customer support

Aspetti positivi:

it's a great project management tool that provides me with a lot of business insights. You can truly manage your business with one app.

Aspetti negativi:

the ability to easily create a report when a employee goes 'over budget' or 'over estimate' it counts as billable hours and not as over budget hours (those are not billable) - but you can create a custom report (takes a couple minutes) but would still help me out a lot

Easy to use, user-friendly interface, nice design, has much useful stuff.

Aspetti positivi:

Connecting my words with photos using just one monkey :) Schedule option is great too, and I like and use a lot of custom tags.

Aspetti negativi:

Boards. Let's say, one project has 5 boards, and when moving tasks from one board to another, I don't know where does it go. It's easy if I'm the owner of the project, but when I'm doing some things in other project, I just don't know where to put it. Suggestion - maybe when the user is in one board, he can just see task lists from that board?

Really good and it solves so many problems for me (with great customer care)

Aspetti positivi:

Really simple to use and so effective and saves time and energy of you know what you want.

Aspetti negativi:

Nothing specific to say here, did not find something that is that bad.

Productive.io helped us organize better our work and made collaboration easier with our team members

Commenti: - Better team organization
- Better project management
- Better time tracking

Aspetti positivi:

The main features are awesome and so far we've used almost daily the task list, time tracking, sales board and the project's management section. We're also very happy with the customer service provided by Productive.io

Aspetti negativi:

I'd like to be able to customize more our quotes (ie: change colors, fonts, layout, add additional text like our terms and conditions etc.). Sometimes, I'm also confused about small details (where to click, what's the link between sales, projects, the pricing ie: hourly or not), but in a few weeks we've already seen the software update and improve a lot so we're convinced the team behind Productive.io is working making everything on point.

Overall satified customer

Commenti: All the workflows of the daily business are covered!

Aspetti positivi:

Productive as a One stop shop for agencies is so easy to use and has a solid stack of features

Aspetti negativi:

Some small stuff that is missing, but I know that you guys are on it.

A must-have business tool for a software development agency.

Commenti: Financial insight, time tracking, invoicing etc.

Aspetti positivi:

I love the time tracking, budgeting, reporting, invoicing features. From a managers standpoint, this software covers all our business needs. The reporting system gives us an in-depth review in terms of cost/ revenue structure, profitability, time spent, project success, employee utilization etc. The data really helps us make better business decisions.

Aspetti negativi:

Our developers struggle using the task management feature, and we're currently developing a new framework that can easily be used in Productive.

We are AdAgency and PR Firm, Productive is the ideal project management tool.

Commenti: Productivity

Aspetti positivi:

Ease of use. And the ability for everything to be self contained within the software...no need to email...or to email docs/elements.

Aspetti negativi:

We have found nothing as yet. We are new users but don't anticipate any issues. We will be eliminating Clients and Profits over the next few months and begin using Intuit for billing. That too looks to be an easy transition.

Very robust system that accomplishes a lot

Aspetti positivi:

The profitability is the most compelling part to us. Knowing exactly how much we actually spent on a proejct and how much came in.

Aspetti negativi:

Learning to use it took some time because it has some interesting requirements. I wish it were a bit more flexible (ie deleting vs archiving if a mistake is made, archiving with live budgets)

Great package for a small fee

Aspetti positivi:

It's simply great value for money, it gives you tons of features in a very easy to use interface. Wholly recommended.

Aspetti negativi:

The only thing is that it's meant more for agencies with more staff whereas I tend to use it solo for 90% of the time, which means some features go unused

I really like the tool as a designer, but have my doubts as a projectmanager

Aspetti positivi:

The time tracking and the insights. we almost never forget to track our hours and i can see easily how much time we spend on each project.

Aspetti negativi:

The invoicing features! We can't make our invoices like we want to and have to do double work now. :(