--- description: Scopri le funzionalità di TextBox, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TextBox - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Piattaforme per SMS marketing](/directory/30842/sms-marketing/software) > [TextBox](/software/170588/textbox) # TextBox Canonical: https://www.capterra.it/software/170588/textbox Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/170588/textbox?page=2) > TextBox text offre comunicazioni bidirezionali efficienti via SMS alla tua impresa tramite le reti esistenti di telefonia fissa, servizi VoIP e numeri verdi. > > Conclusione: valutazione di **4.7/5** stelle assegnate da 23 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza TextBox? TextBox serve principalmente le piccole imprese che devono comunicare con i propri clienti in un modo più efficiente rispetto al telefono o alle e-mail. Le applicazioni includono servizio clienti, notifiche e avvisi. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.7/5** | 23 Recensioni | | Facilità d'uso | 4.5/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 5.0/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.7/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.2/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: TextBox - **Area geografica**: Tallahassee, USA - **Anno di fondazione**: 1994 ## Contesto commerciale - **Prezzo di partenza**: 39,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500 - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Canada, Stati Uniti ## Funzionalità - Gestione contatti - Messaggistica bidirezionale - Messaggistica programmata - Personalizzazione dei messaggi - Risposte automatizzate ## Integrazioni (1 in totale) - Zapier ## Opzioni di supporto - Email/Help desk - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Piattaforme per SMS marketing](https://www.capterra.it/directory/30842/sms-marketing/software) ## Alternative 1. [Kangaroo](https://www.capterra.it/software/149363/kangaroo-rewards) — 4.9/5 (250 reviews) 2. [GoReminders](https://www.capterra.it/software/154785/goreminders) — 4.8/5 (258 reviews) 3. [Birdeye](https://www.capterra.it/software/152997/birdeye) — 4.7/5 (703 reviews) 4. [Omnisend](https://www.capterra.it/software/153508/omnisend) — 4.7/5 (836 reviews) 5. [Marketing 360](https://www.capterra.it/software/148516/marketing-360) — 4.5/5 (1135 reviews) ## Recensioni ### "TextBox is Comitted" — 5.0/5 > **Wil** | *1 febbraio 2018* | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Personalized service, live support, longevity and accessibility. I also know the team well and consider them to be 100% ethical and honest, which is really a breath of fresh air these days\! > > **Inconvenienti**: There really aren't any negatives other than cost, which is not to say they are "pricey" but I'm extremely cheap and want everything for free. Obviously, that's not possible where quality of service is required. ----- ### "Very happy with TextBox" — 5.0/5 > **David** | *2 ottobre 2019* | Servizi finanziari | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Easy to use. Customer support is always there if we have questions. Price. > > **Inconvenienti**: Pretty basic. The overall look could use a facelift. Kind of old school looking. > > We have been using Textbox in all our offices for several years. We have been very happy with it and the customer support that we get we have questions. The interface is very, very basic but its a good thing. The only thing I would say is it could use a face lift to make it look more sexy but this does not affect the functionality of the program in any way. We did move over from another program and were very pleased with the pricing of Textbox. ----- ### "Overall ok experience" — 3.0/5 > **Jasmine** | *15 aprile 2025* | Ospedali e sistemi sanitari | Tasso di raccomandazione: 5.0/10 > > **Vantaggi**: Up and coming sms data base that could use some work. Overall ok experience using this sms platform. > > **Inconvenienti**: Could use an update on the look and be modernized. Alot of the design looks dated. > > Overall good sms tool but needs a new layout or design that aligns with the new generation. ----- ### "Easy to use" — 5.0/5 > **Beth** | *11 ottobre 2019* | Vendita al dettaglio | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Makes life so much easier to be able to text back and forth with customers instead of phone calls. No one likes to answer the phone and you have to wait for voice mail, and many times they don't even listen. Everyone texts and makes us more efficient. We use it every day, 20+ a day. > > **Inconvenienti**: It doesn't show text history easily. You have to send a text to the person for previous history to show up on older texts. High cost to add picture attachments (which we don't use). > > They've always been attentive and helpful. ----- ### "Game Changer" — 5.0/5 > **Nicolas** | *3 ottobre 2019* | Servizi bancari | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: TextBox is easy to use for employees and members absolutely love the ability to text us. I also love the scheduled text ability and the auto-responders. > > **Inconvenienti**: It works wonderfully, but if I HAD to say that there's a "Con", I'd say it's not as "pretty" as it could be. Like I said though, it works absolutely great and this one small item does not affect my A+ rating of them. Now that I think of it, maybe it's a good thing it has this simple look - it is incredibly easy to use because of it\! > > TextBox gives us the ability to communicate with our members how THEY want to communicate. Not only is it convenient and members love it, but it also is excellent for keeping track of conversations and looking back at them when needed. We use TextBox literally every department of the credit union. From lending and collections to credit/debit and Member Service. ----- Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/170588/textbox?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/170588/textbox) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Dati strutturati