Recensioni su TravelPerk

Essenziale

Commenti: la mia esperienza è molto positiva

Aspetti positivi:

Di travelperk apprezzo la facilità d'interfaccia al tool sia lato admin che lato user. Molto semplice da usare e con poche modifiche offre una vasta gamma di implementazioni

Aspetti negativi:

se si potesse automatizzare il processo di creazione gruppi per approvazioni sarebbe un ottima notizia

Ottimo per le prenotazioni di viaggi online

Aspetti positivi:

Ho usato questo programma tempo fa per un viaggio, molto accurato e veloce nei pagamenti

Aspetti negativi:

Molto costoso se si ha intenzione di farsi una minivacanza

Utile pratico e vantaggioso

Aspetti positivi:

Questo sito è molto utile, pratico è vantaggioso! È un sito che ti offre molti servizi e anche molto economico, consiglio vivamente.

Aspetti negativi:

Forse è un po’ troppo espansivo ma mi piace

A Travel Coordinator's best friend

Commenti: A super easy answer to quick business travel arrangements. TravelPerk have provided a very personal service to our business and for that we are very grateful - they really have become partners and that aligns them far more with the more traditional corporate travel agent without the heavy price tag.
We book a lot of very difficult travel itineraries and TravelPerk is always happy to step in and put in the grunt work which saves me a huge amount of time.
Customer service is very accessible and very good and when I am away from the office they are always happy to pick up my travel bookings on behalf of my colleagues, which is way beyond the call of duty.
Their offices are filled with very enthusiastic staff who are clearly happy to work in such a fab environment.

Aspetti positivi:

Our business has been utilising TravelPerk for well over a year now. From the very start they bent over backwards to ensure that we had the support and assistance we needed. The software is super easy to use, my favourite part is that the price on the front end matches what you pay at check out - many of these platforms are misleading with their prices which is frustrating for a busy Office Manager. Easy to set up new people, cost centres, policies and to monitor travel spend.

Aspetti negativi:

I do wish we could earn rewards on hotels. A more extensive mobile app would be very useful.

TravelPerk is light years better than any business travel solution in the market today

Commenti: We get more visibility, less overhead and managed to save 23% on our global travel spend compared to the travel agent we were using before

Aspetti positivi:

IT JUST WORKS!!! Unlike all the old corporate booking tools out there, TravelPerk is neatly designed and lets me book a trip for myself or for others in minutes. They have a huge inventory as they are integrated not only with Amadeus and all the old GDS travel networks with Skyscanner, Expedia, Booking.com and all the online inventory we are used to finding online so I always get the best options. I don't have to browse multiple websites, it's all there in one place, with my travel information, documents, and preferences. On top of that, if anything goes south, they have an amazing 24/7 customer support so it's like having your own personal travel assistant

Aspetti negativi:

It would be great if I could check-in directly without having to be redirected to the airline website

Where are all the True Reviews? This site is a joke.

Commenti: We have had non stop issues.
Booking requests taking weeks to be confirmed.
Booked flights being canceled and receiving no notice from the Travelperk on need to change days.
Hotels being confirmed and paid for on the Travelperk end and not actually being confirmed our paid for by the 3rd party platforms like Booking, or Hotelbeds being used by TravelPerk.
Flight modifications request taking days to process.
Customer Service is basically worthless. I've had to hound our account rep to get anything resolved.

Aspetti positivi:

The back end of setting up travel policies and tracking travel is decent.

Aspetti negativi:

Too many to list. Trip confirmations have taken us up to 5 days to receive (that after hounding our server reps). Good luck getting help from a competent customer service rep if you have to modify a trip or if you have a issue like they never actually booked or paid for your hotel like they confirmed. This site has turned into a nightmare for our employee travelers and I would caution anyone considering. Their service is so unreliable and plain bad.

TravelPerk makes business travel seamless and simple

Commenti: I've used TravelPerk for at least 4 or more international business trips. The whole experience was completely seamless and there was no worries about connecting flights, trains or any ticketing issues, it was all sorted within the platform.

Aspetti positivi:

Searching for different modes of transport, including trains, planes, etc all in one seamless platform. It also reduces back and forth internal messaging for approval, and reduces manual expense reporting, plus means I can book travel and hotels using company accounts without needing direct approval or a company card.

Aspetti negativi:

I can't really think of anything – it's a genuinely brilliant platform.

Great tool, great support

Commenti: overall the tool has been a great discovery, i think is one of the best platform for travel management, and the in depth analytics allow for an efficient cost control

Aspetti positivi:

the tool is very easy to use both from admin and user side, but the customer support is the real deal here. Both the commercial and the technical support available from the platform are irreplaceable

Aspetti negativi:

sometimes travels failed to be completed due to seats being already taken, is a minior issue but one i hope travelperk will be able to fix soon

Great service -Save a lot of time and hassle

Aspetti positivi:

It's a free tool that combines the perks of searching for your own flights and hotels online (no travel agents involved, so much faster and more dynamic) plus the advantages of having all the expenses and reports in one place. They also have great support line- you can actually talk to someone (not machines) that can fix any issue with your travel, like a travel agent would do. We had to change a flight and the process was super smooth and easy. And, IT'S FREE!

Aspetti negativi:

We use Airbnb rather than hotels quite frequently.. You can ask TP support to book Airbnb, but an automatic integration with Airbnb would be nice.

When I've got an issue, the solution was immediate

Commenti: My experience is really good! I've never had issues with any reservation despite of travelling very often. Customer service reacted immediately when I was left on ground in Belgium by airline cancellation. Even it was at 1 am in the morning, they booked a hotel for me and make the situation less stressful.
Very satisfied with Travelperk!

Aspetti positivi:

It's very easy to use to build the trips, the addition of hotel reward cards was a plus

Aspetti negativi:

Some hotels availabilty, not easy to find roundtrips with 2 airlines. Also not being able to make some changes but having to make an entire new booking.

The Customer Support is fantastic!

Aspetti positivi:

Firstly, the platform is very user friendly! It allows team members to organise and control their own trips within a Travel Policy set by us which is really handy! Furthermore, it's simple to use when organising big group trips too! But I would like to focus on how helpful the TP team are; fast response time, great support feedback and also give great advice! Understandably, this current situation is difficult for the travel industry, but the TP team have been nothing but great! Shout out to [SENSITIVE CONTENT HIDDEN] our account manager!

Aspetti negativi:

For the moment, I am happy with how the software works!

Great experience, ingenious convenience

Aspetti positivi:

First, we use TravelPerk to book all business travel for our sale employees and appreciate the most, that finally we found a service that provides one invoice for all. In the past, we needed to book everything separately and take care about the invoices, which is always more struggle than fun. This times are over thanks to TravelPerk and their great product. Second, the User Experience of the product is outstanding. It's intuitive and easy to use and every single sales employee can book their travel now by themselves thanks to the option to implement your own guidelines and policies.

Aspetti negativi:

Would be great to be able to book different airlines and provider in one trip. Instead, you need to create two trips right now to achieve that. But this is nothing minor, just a plus for the future.

A very useful tool to book your business trip

Commenti: I enjoy this tool because it helps me a lot in creating my business trips, the overall process is good: discoverability of the options, selections, request approval and support are at very good level.

Aspetti positivi:

The flexibility of creating the trips and also the usability of the entire platform. Furthermore I noticed a very good increase of connections with Rail lines, Airlines, etc.

Aspetti negativi:

Not all combination of trains can be created, so we need to create different tickets for that.

A tool so simple to use that you will never go back.

Commenti: Implementation has been easy and flawless. It has helped us manage our Travels and Expenses like never before. Great UI and really simple to use. Monthly invoices, good pricing and probably one of the best customer support out there.

Aspetti positivi:

UI is beautiful you can tell how much work has been put into their web interface and the simplicity of booking trips is stunning.

Aspetti negativi:

Sometimes, their suppliers (Hotels) will insist that you pay your room before leaving although it has been paid already. Adding a function in the APP/ confirmation E-mail with the voucher so you can show it to the hotel would be perfect.

Nothing more easy for you business trips

Commenti: Easy and time saving for booking trip for yourself and other team members

Aspetti positivi:

It’s the better way to check train, flight, hotels availability with few clicks

Aspetti negativi:

There are not a complete lists of train to booking vs official train sites. Sometimes the number of trips available are less than the ones pubblished on official platforms

Great Service

Commenti: Overall it is a great tool to use especially in business.

Aspetti positivi:

It is very easy to use, great customer service.

Aspetti negativi:

The fact that some hotels don't have taxes included and some hotels don't include breakfast.

Easy to use tool

Commenti: I really like how easy it is to to use. I need to use the phone app more, but as I have everything I need off the desktop version, I typically don't need to, but what I do like now is the app alerts me with gate information and reminders of flights/trips.

Aspetti positivi:

With little training on the use, it was very easy to pick up the knowledge on how to use the TravelPerk tool. Easy to search for flights and hotels and keep track of my travel.

Aspetti negativi:

I need to use the phone app more, but so far all features have helped manage my travel with ease.

Easiest Travel Booking Solution Out there

Commenti: Travel booking takes less time, and I save a lot of money as well.

Aspetti positivi:

It's so easy to book a trip that matches my preferences and our company policy. You just put in the destinations and date range, and you get the biggest range of flight possibilities ever... The filters make it easy to narrow down based on price, time of flight, etc. From there on you can easily add an hotel to the trip in an interface that looks like all the major consumer travel sites. For our company it's really made our life easier. Whenever I have a problem, and I don't mean with the app, but things like getting stuck at an airport for example, the team at TravelPerk is always available to help me out, which is awesome! I've never had such an experience with any other travel company or airline before.

Aspetti negativi:

That I can't use it for my private trips :D Functionality is being added an improved week over week so it's always getting better.

Extremely usefull and amazing customer service

Commenti: Super satisfied. I would recommend it to any peer who wants to smoothen its travel actions.

Aspetti positivi:

I like the functionalities and how easy it is to select flights and hotels. What I like the most is the customer service. Super fast and efficient, i've only had good experiences when I needed to request support.

Aspetti negativi:

It could be a bit confusing when we select a flight and its price changes along the process.

Poor customer experience

Commenti: It is a nice platform as long as everything runs ok. Once issue appears, they just blame their partners instead of solving it.

Aspetti positivi:

Fairly automated option for manging your business trips

Aspetti negativi:

Poor customer support, they are just a reseller, not bearing any responsibility for possible issues.

A helpful tool for efficient administration

Aspetti positivi:

Since I work in a flat organization where we breathe automation and digitalization both in the way we work internally and in the way we develop our product, it's a no-brainer to use tools that help our daily work in the same spirit. I manage a lot of our events, and this convenient service helps me to work much more efficiently.

Aspetti negativi:

I'd love to see more quick and easy ways to contact support if a complex problem occurs, which can be a hassle with slow email threads or by bouncing around in support by phone. A small pop-up chat could be helpful!

If you want to save money and time, choose Travelperk

Commenti: We tried the platform for several weeks, playing with the rules, options, doing some different travels. During these last years have improved their support por Spanish companies for taxes and reports. Simply works.

Aspetti positivi:

It's easy. Easy to use, easy to manage and easy to save money with the right choice on time.

Aspetti negativi:

Local support in several countries is centralized in an english call-center. It could be an issue for some users.

Great Tool

Commenti: We work daily with Travelperk to send our technicians around to world

Aspetti positivi:

Its easy to work with!Dashboard is well designed

Aspetti negativi:

Sometimes there are problems with the payment of the digital credit card

It is a must have in any company.

Commenti: I use it occasionally in my work

Aspetti positivi:

With TravelPerk it gets really easy to set up​ any travel: booking tickets and accommodation​ never was so easy. Their platform is user-friendly and their​ customer support is always available

Aspetti negativi:

Honestly, I cannot see something I didn't like about Travel Perk. If I had to say something to improve it would the flexibility​ and options while choosing the accommodation​

Happy customer/user

Commenti: We had a cyber attack and we are not able to login in all our systems and the support desk was great.

Aspetti positivi:

Stabile working, you can log in everywhere

Aspetti negativi:

nothing, I like the software very much.