Da 17 anni aiutiamo le aziende
a scegliere i migliori software
Informazioni su Hosthub
Syncbnb è un channel manager che sincronizza le prenotazioni in modo bidirezionale, quasi in tempo reale, e su oltre 200 canali per affitti di breve durata.
The software is easy to use and dedicated to my needs.
VRBO sometimes lags in synching calendars by a few minutes.
Filtra le recensioni (49)
Utilizzo
Ordina per
Filtra le recensioni (49)
I ragazzi hanno bisogno Di soldi
Commenti: Dolorosa tutti I mesi UN preluevo Di sangue a Tua insaputa
Aspetti positivi:
L ability con cui ogni mese prelevano I soldi Dal Mio conto bancario , malgrado l account con loro fosse chiuso
Aspetti negativi:
The bill, the fee, la quenta el total la cobras
Risposta di Hosthub
9 mesi fa
We're truly sorry to hear about the difficulties you've experienced, and we appreciate the opportunity to address this matter. To assist you more efficiently and resolve the issues you've encountered, could you please provide us with the email address you used to sign up for Hosthub? With this information, we'll be able to quickly identify your account and take the necessary steps to rectify any problems. Once we have the necessary details, we'll work diligently to solve your case and ensure that any concerns are thoroughly addressed. Thank you for your patience and cooperation. We look forward to hearing from you soon.
Alternative considerate:
Perfect, easy to use and reliable
Commenti: Starting 2024 currently the best tool I have found. Will see how will perform in future. 10/10
Aspetti positivi:
Out of all the other few things I liked the most are: - Fully functional free trial - Transparent Pricing - in billing section they don't hide costs or say "will email you pricing", or giving estimates - Owners portal - loved it! Owners can easy see how their properties are rented and it's pretty simple interface. - Expanses section - perfect - Customer support - it's instant Overall the best one I have found for now. Other platforms offer similar experience, but Hosthub overall wins for me.
Aspetti negativi:
Non for now. Will see how it will hold up in future as the competition is really good in this segment.
Risposta di Hosthub
10 mesi fa
Thank you for your wonderful review! We're thrilled to hear that Hosthub has been the best tool you've found for managing your properties. Our commitment to transparency, user-friendly features, and our dedication to providing instant customer support are all part of our effort to deliver an exceptional experience for our users. It's great to see these aspects stand out to you. Your feedback is invaluable as we continue to innovate and improve. Thank you for choosing Hosthub, and we look forward to supporting your success for many years to come!
Thank you for a customer service and platform that's make my job easier and smooth
Commenti: Read platform very easy .Also easy work on it.
Aspetti positivi:
Customer service.I tried other platform it was nightmare for me
Aspetti negativi:
You missing one thing very important for a running business. Automatic messages do not have last minute check in .
Risposta di Hosthub
2 anni fa
Thank you Natalija, for taking the time to share your positive experience with Hosthub's customer service and platform. We are thrilled to hear that we have made your job easier and smoother. We appreciate your feedback regarding the last-minute check-in messages. Our team is always looking for ways to improve our platform, and we will definitely take your suggestion into consideration. We wish you happy bookings! Your friends at Hosthub
Don’t use hosthub to manage your short term rentals
Commenti: Frustrated and angry at their inability to get it right.
Aspetti positivi:
I like the idea of one system to link all my rentals to prevent double bookings. Hosthub failed in linking my properties
Aspetti negativi:
Not only are double bookings happens frequently they never actually implement their zero double booking guarantee. They never once reached out to guests to offer any accommodation whatsoever
Risposta di Hosthub
2 anni fa
updated reply on 26/05/23 In order to provide further clarity, we'd like to emphasize one more time that the setup of rental relations within any system is primarily the responsibility of the host. Our software provides you with the necessary tools and functionalities to achieve this, but it requires the host's understanding of their properties and their relations. We have communicated with you on multiple occasions privately, asking if there were specific rental relations instructions you had provided us and, if so, to share the evidence of such conversations. Our customer support supervisor is ready and committed to address and rectify the issue once we receive this necessary information. In the interim, please know that we stand firm in the actions taken by our team and the procedures followed in regards to your account, as we believe they have been in line with our standard operating practices. If you decide to revisit the possibility of using our services in the future, we want to assure you that we are always here to offer our support and assistance. Our aim is to exceed your expectations and provide a service that meets your unique needs. We wish you all the best with your ongoing property management endeavors .................................................................... Dear Sheri, First and foremost, I would like to express our sincere apologies for the difficulties you've experienced while using Hosthub software. We genuinely appreciate you bringing your concerns to our attention as we aim to continually improve our service. It is essential to clarify the application of our 'Zero Double Booking Guarantee'. It applies specifically when there is a system error or a human error on our part. In your situation, after examining the timeline of events, it appears that the setting up of rental relations, which is required to be performed by the host, was not completed on time. This misstep led to your calendars remaining open, thereby causing double bookings. Please understand that while our team is always ready to provide guidance and support, some aspects, including the creation of rental relations, are the responsibilities of the host. As property management software, we rely on accurate information input by the host to deliver optimal results. However, we acknowledge that you have a different viewpoint on this matter. We are also closely examining the double bookings that occurred. We commit to keeping you informed about our findings within the next couple of hours. We are genuinely sorry that your experience with Hosthub didn't meet your expectations, and we recognize the impact this has had on your reputation and guest satisfaction. We are committed to doing everything we can to rectify the situation and restore your faith in our service. Best regards, Hosthub
The Determined Reservation Management Platform
Commenti: Hosthub is conventional and well informed in allowing us all manage the assets and the properties that we have. There is aggressive results, that makes the company attain the operational requirements.
Aspetti positivi:
Hosthub has appropriate reservation options, and this helps us manage all the properties for company growth. Hosthub has confident in allowing all payments to be success and functional.
Aspetti negativi:
Hosthub has all capacities that helps us manage all properties and projects, saving all the operational costs.
Risposta di Hosthub
5 mesi fa
Thank you for your positive feedback! We're glad to hear our features are helping your company grow and manage costs effectively. We appreciate your comments and we are always working to enhance our platform. Thank you for choosing Hosthub! Best regards, The Hosthub Team
The set up was straight-forward & the SyncBnB team has been super responsive! Couldn't be happier!
Commenti: Saved time manually synchronizing reservations on multiple rental channels. Eliminated the risk of getting a double-booking.
Aspetti positivi:
SyncBnB does one thing and does it VERY well. The app is paired down to just the essentials; it is clean and very intuitive to use. The setup / registration took less than 10 minutes. Other systems that I evaluated took over an hour because they were trying to capture all the property listing information which has nothing to do with synchronizing calendars. SyncBnB has taken our active management of syncing our VRBO and AirBnB calendars to the background. It has also given us peace of mind knowing that we haven't missed a reservation and may get a double booking. The way we look at it, the cost of resolving one double booking more than justifies the cost... not to mention the time of manually syncing the various channel calendars and peace of mind. We have been using the app for 3 weeks now and already consider it an indispensable tool in managing our properties.
Aspetti negativi:
There is nothing not to like. There are several of add-on features that might enhance certain situations but in my opinion they would take away from the simplicity and ease of use of the system. If I had one minor critique it would be that the trial period should start once the SyncBnB calendar has been activated with the channels. In my case 3-4 days of the trial period was useless while the SyncBnB calendar was activated. However, it only took one week of the 30-day trail to realize how invaluable the app was and to pay the annual due.
Risposta di Hosthub
5 anni fa
Thank you George! We really appreciate your feedback and your words in general. Regarding the 3 day delay in your activation it was because one of the channels was pending approval. So it was basically out of our control, we were expecting their approval. In these cases we usually extend the trial so that our users have the chance to enjoy their free trial 100%.
SyncBNB is awesome
Commenti: I have been using SyncBnb to synchronize my bookings across 5 short term rental platforms. In the past, I had to always worry about being unable to monitor my sites in realtime. Having someone book on one platform and then someone else double book on a different platform for the same date before they could all update was always a problem. With 2 of the platforms I had to update manually which is not always convenient if you are busy. I tried SyncBNB and never looked back. I receive a text an email immediately when someone books or cancels from all of my platforms. Before I can log in to check the other platforms they have already been updated by SyncBNB, Recently AirBNB had a glitch showing cancellations of bookings. I never received a notice from AirBNB stating that they were having issues. I actually got the notification from SyncBNB that there was a problem. I shopped around for something like SyncBNB and even signed up for trials of several other apps. They were either difficult to set up, limited in scope or to embellished with a lot of stuff I didn't need. The other factoir is the very reasonable price they charge. It's affordable, saving me money and giving me peace of mind.
Aspetti positivi:
Easy to use. Real-time quick updates across all platforms. Inexpensive. Reliable all the time. Superfast support and communication. Easy to setup.
Aspetti negativi:
There is nothing that I don't like about Sync BNB.
Risposta di Hosthub
4 anni fa
Thank you, Kim! We're thrilled to have you as our customer. It lights up our hearts to read posts like this. Happy bookings!
The Best
Commenti: See above
Aspetti positivi:
They are very professional, extremely knowledgable, super friendly, and sometimes funny. They unfailingly and very promptly answer my questions and help me resolve problems. I simply could not run my vacation rental business without them.
Aspetti negativi:
There is nothing I dislike about this excellent company.
Risposta di Hosthub
anno scorso
Thank you for your kind words! We're thrilled to hear our team's knowledge, professionalism, and prompt assistance have been invaluable to your vacation rental business. We appreciate your positive feedback and look forward to continuing to provide excellent service.
Highly satisfied
Aspetti positivi:
Ease of use, simplicity of whole program, no thousands of options i will not need and will make cost increase. Proximity and reliability of technical service. Extremely friendly. Excellent service after sale. I appreciate we do have the feeling there’s anytime someone on the other side ready to help with your issue, even with my GMT+8
Aspetti negativi:
Nothing i did not like. An IOS app will be fantastic 🙂👌🏼
Risposta di Hosthub
4 anni fa
Thank you for your kind words, Michael. It fuels our passion even more. We wish you many happy bookings!
I have been using syncbnb for 6 of my channels, works like clockwork
Commenti: Helps in time management, and accuracy of bookings. It syncs all my channels automatically and within minutes, so that I do not have to worry about double bookings
Aspetti positivi:
I am busy at work and with no time to check my channels. So I like that it syncs my bookings immediately and I do not have to worry any more about double bookings. Since I joined, I have not had to make cancellations like before and I only need a few minutes in a day to respond to messages.
Aspetti negativi:
I wish it has some analytics on bookings to show occupancy levels..for now I have to calculate manually
Risposta di Hosthub
5 anni fa
Thank you Titus! Reports and stats are available by now! Enjoy!
A Product That Does Just What I Want
Commenti: Works in the background to ensure that reservation dates are synchronized between advertising platforms
Aspetti positivi:
I am a host with only two properties. The competitors deliver complicated bloatware. The simple interface allows me to synchronize dates between booking systems. It also provides a central location to introduce blocked dates and personal reservations (from my web site). Whenever I need help, there is immediate and relevant help. I thoroughly recommend this tool
Aspetti negativi:
I still haven't found anything :-)
Risposta di Hosthub
5 anni fa
Thank you very much!
Alternative considerate:
train wreck out of the gate, they they decided to set fire to the disaster!
Commenti: trainwreck, disaster, required anxiety meds, may cause alcohol abuse, the nice [SENSITIVE CONTENT HIDDEN] needs better staff
Aspetti positivi:
the [SENSITIVE CONTENT HIDDEN] seemed to be genuinely nice people
Aspetti negativi:
the service staff was a little condescending (OK, a lot really) when their product didn't work properly. Tech support blamed me for the onboarding process errors. after a few weeks and still not being able to onboard and get the product to function properly, the [SENSITIVE CONTENT HIDDEN] got involved. a week later they finally got me online, just to find out that the platform was completely inadequate and not user friendly or intuitive from an operating end-user standpoint. Im now using iGMS, which is the same functionality, for a little less money.
Risposta di Hosthub
5 anni fa
Thank you for your feedback, Scott. We're so sad to hear that your experience on Syncbnb was not as good as expected. We always strive to deliver the best services and best customer support. Although we do that, sometimes there are serious conflicts with 3rd parties and we have to resolve them in close communication with the channels. In your case, it seems there was a technical issue with Airbnb onboarding, indeed. We should have told you earlier that you don't need to link anything into the channel's settings since we work through API connectivity and any action by your side might cause problems. However, our support team managed to find a workaround and restore everything after a few days. Your opinion is very much appreciated. We hope to see you again on board soon and we'll be happy to provide our services to you anytime!
Make your vacational rentals simple and profitable
Commenti: Hosthub is like working with a friend that wants to help you make the best of your life and business. Hosthub is easy and seamless. Don't hesitate to get Hosthub!
Aspetti positivi:
Hosthub is a simple integration of vacational rental services. Did I say SIMPLE? Easy, simple and supported at every step of the way!
Aspetti negativi:
I didn't have any issues with the integration of Airbnb and Venmo into combined hosting on Hosthub and gained the ability to list with other services.
Risposta di Hosthub
2 anni fa
Thank you Robert for your awesome review! We're thrilled to hear that our platform has made managing your vacation rental easy and profitable for you. We appreciate your kind words about our platform being like working with a friend, as we strive to build strong relationships with our customers and help them succeed. Happy Bookings, Your friends at Hosthub
Set Yourself Free
Commenti: Fast, easy deployment with adequate customer support.
Aspetti positivi:
Ease of calendar synchronization across multiple platforms, ease of deployment.
Aspetti negativi:
Pricing sync with multiple platforms is in development and once nailed will be a huge boost to the value of this product. Calendar sync is its core value but new features like Price Sync are coming online quick.
Risposta di Hosthub
4 anni fa
Thank you, Priscilla! Your feedback means a lot to us! We always strive to deliver the best services and best customer support.
Great product, great service. The SyncBnB team has been super responsive!
Commenti: No overbooking any more, and more time to stay with my family!
Aspetti positivi:
Perfect and fast syncing. It is very easy to setup listings and channels. The setup / registration took less than 20 minutes. SyncBnB has taken our active management of syncing our Booking.com and AirBnB calendars to the background. It has also given us peace of mind knowing that we haven't missed a reservation and may get a double booking. Those guys are very helpful and dedicated to their clients. Customer service was all the time top notch, highiest level. Thanks Syncbnb and keep it going what you do for us, because you doing at professional level!
Aspetti negativi:
There is nothing not to like. Just try it and you will see! I had to work on chat with the tech team to do the setup, wich is really a pro and they were extremely responsive so it isn't really a con. Good job guys!
Risposta di Hosthub
5 anni fa
Thank you Alexandru!!! We value and appreciate your words very much!!!
Friendly interface/ excellent app
Aspetti positivi:
It’s very effective and functional in organizing my properties which allows me time to do other things.
Aspetti negativi:
I don’t have a negative comment to add concerning this program.
Risposta di Hosthub
4 anni fa
Online reviews from awesome customers like you will help us improve and make a huge difference to our company. Thank you!
Great for synchronising my holiday let
Commenti: Great!
Aspetti positivi:
It is on the ball if there is a failing with one of the platforms ie Airbnb they let me know, they are ahead of the game.
Aspetti negativi:
Maybe take on other holiday agents. So more channels.
Risposta di Hosthub
4 anni fa
Thank you, Angie! It's our priority to continue providing top-notch services to customers like you.
Great product, fast service. Syncbnb team are always there to assist!
Commenti: Complete and efficient synchronisation of my calendars
Aspetti positivi:
Easy to use, fast syncing, getting better and better. They guarantee for no double bookings and the support is super fast and responsive.
Aspetti negativi:
I would really like to have more information for each reservation and some analytics, but I know that they are adding more and more to their service, so I'm positive that these will come soon.
Risposta di Hosthub
5 anni fa
Thank you Stefanos! Reports are lauched by now they are part of the service. Enjoy !
I sync calendars with homeaway, Airbnb and booking.com and it works amazingly well
Commenti: It took about an hour to get everything set up and the first sync done. I had to work on email with the tech team to do the setup but they were extremely responsive so it isn't really a con.
Aspetti positivi:
Before I started using syncbnb, I tried to sync all 3 of my booking companies using the free built-in calendar syncing solutions. I found that I ended up with 2 double bookings and that the built-in calendar syncing was very buggy. I have since switched to syncbnb and I have had no synchronization issues and also I can quickly go to one website on my iPhone and get an understanding of all of my bookings in one spot and even export all of my bookings to excel when I need to. It's so easy I don't even realize it is there. It just works.
Risposta di Hosthub
5 anni fa
Thank you Jeremiah for your kind words! Much appreciated!
Just Perfect! Absolutely a Must before anything else for hoteliers
Commenti: Stress free concerning the coordination of all the booking channels
Aspetti positivi:
Easy to use, it works perfectly with 10 booking channels ion parallel, they guarantee that one reservation will not conflict with anoyher, always live chat for support, fast support, extremely polite staff, 1 month free of charge use.
Aspetti negativi:
I would really need more important information on each reservation, such as the room arrangement ( how many beds they will need, babycot, sofa bed). Also the link for the cleaning staff need to receive the above information as well, not only occypied or not. But, we have informed them and they plan to enrich this services and more. Since they just opened their business, they deserve our patience -:)
Risposta di Hosthub
5 anni fa
Thank you Maria!!! We value your feedback!
Great product with second to none service
Commenti:
The software is easy to use and user friendly
The service and support is second to none
Aspetti positivi:
It’s easy to use. Does exactly what I need. It does it in a unique efficient way. I can trust the results and know that the super support has my back. Allowing me to run my business without worry
Aspetti negativi:
Nothing not to like. Looking forward to the new features
Risposta di Hosthub
5 anni fa
Thank you John! Really appreciated!
Syncbnb is a company that hear my needs
Commenti: My overall experience is very good
Aspetti positivi:
The software is easy to use and dedicated to my needs
Aspetti negativi:
I would like to have a better mobile app
Risposta di Hosthub
4 anni fa
Thank you Natasha! We are delighted to hear you like the service.
Easy to use. Great support team
Commenti: Great
Aspetti positivi:
Relatively simple to set up. [sensitive content hidden] helped us get everything situated and was helpful and very attentive.
Aspetti negativi:
It would be nice if our manual blocks from other channels automatically populated.
Risposta di Hosthub
anno scorso
Thank you Jared so much for taking the time to share your positive experience with Hosthub. We are thrilled that our platform has met your needs and expectations.
Incredible!
Aspetti positivi:
Syncbnb saves me time and ensures I never have a double booking again!
Aspetti negativi:
None. Working with this team is so helpful
Risposta di Hosthub
4 anni fa
Thank you, Brian! Much appreciated!
Irresponsable team and not reliable product
Commenti: Very poor. Initially it was positive but it has degraded quickly once problems and bugs started appearing.
Aspetti positivi:
The promisses of features and reassurances of guarantees such as " Rate Management World class technology that enables amazing features"
Aspetti negativi:
They have recently launched API integrations with price and calendar with a few platforms. The integration us faulty and results on the loss of 3 x bookings worth $600 dollars. They continued blamed Airbnb. however, they provided written reassurances the issue were 100% resolved but it keeps occurring. Promissies are not true. Consider using it carefully.
