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Informazioni su Shopify Plus

Shopify Plus semplifica l'e-commerce aziendale grazie a un software per il commercio multicanale pensato commercianti con forte tasso di crescita e volumi elevati.

Ulteriori informazioni su Shopify Plus

Aspetti positivi:

UI is easy to use for the normal user and navigations are very simple. It provides many third party integrations and the api support is like a cherry on top.

Aspetti negativi:

There are many obvious and simple optimizations that they are hesitant to implement because it will cost them money and anger software developers who rely on the income.

Valutazioni di Shopify Plus

Punteggio medio

Facilità d'uso
4,7
Servizio clienti
4,6
Caratteristiche
4,6
Rapporto qualità-prezzo
4,4

Lo consiglieresti?

8,8/10

Shopify Plus ha una valutazione complessiva di 4,8 stelle su 5, calcolata sulla base di 105 recensioni degli utenti di Capterra.

Hai già usato Shopify Plus?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (105)

John
John
Owner (USA)
Utente LinkedIn Verificato
Editoria, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Changed my business

5,0 2 anni fa

Aspetti positivi:

I like the ease of use. It integrates into everything I need it for - website, social media , POS. This brought our small business up to a new level!

Aspetti negativi:

It is a little expensive and months we don’t use it as much we are still paying a high premium especially for POS

Utente Verificato
Utente LinkedIn Verificato
Reclutamento e selezione del personale, 201-500 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Shopify with Home Appliances Plus

5,0 2 anni fa

Commenti: It was average. The app is great. Its the customer support that needs improving.

Aspetti positivi:

Easy to use, very user friendly. Quick check especially when tracking orders.

Aspetti negativi:

The chat system. There's no summary of the emails that were sent daily, weekly and monthly.

Utente Verificato
Utente LinkedIn Verificato
Vendita al dettaglio, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Overhyped and only useful for small companies

3,0 2 anni fa

Aspetti positivi:

It's easy to use and set up. There is a wide range of ready apps and themes that can be used to customise your shop further.

Aspetti negativi:

Very restrictive in terms of features, either you do things Shopify way, or don't. Developer support is inexistent, either being redirected to "forums" or referred to a paid partner that can give you an overpriced consulting solution.

Bonnie
Bonnie
Ceo (Australia)
Utente LinkedIn Verificato
Vendita al dettaglio, Lavoratore autonomo
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Alternative considerate:

Yeah look not much different to not plus

4,0 2 anni fa

Commenti: Pretty positive besides my site being hacked

Aspetti positivi:

I like the features that are offered for the platform and I really like the integrations you can use in the software.

Aspetti negativi:

I just don't think it's worth the money and It's not much different to the non plus version.

Greg
Head of Worldwide Ecommerce (USA)
Servizi ambientali, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

A Robust Ecommerce Platform for companies large and small

5,0 3 anni fa

Commenti: Shopify Plus has been a game changer for us. Conversion rates improved 50% after deployment. Site speed is phenomenal, the dashboards are great, uptime is great, and access to the app catalog cuts development time down to a matter of days. We have deployed more features and services in less than a year, something which would have taken multiple years at 3-4x the cost on our prior platform.

Aspetti positivi:

Ease of use and cost. We went from a commerce solution that required 3-4 developers, took weeks to months to deploy simple features. We now have one we developer that can deploy key features in a matter of hours or days at a quarter of the cost of the previous platform. The thousand of apps also provide additional features that can be rolled out quickly and effectively, creating a robust website in a manner of weeks from the beginning of the engagement.

Aspetti negativi:

Hard to complain about the platform. To expedite the development and roll-out we choose a theme that was a close fit to how we wanted the site to look and function. However there are not an unlimited number of themes and while we are happy with the results so far, we are limited in terms of some design elements that we want to try out and test out. Overall not a large problem.

Shreyank
Web Developer (Canada)
Commercio all'ingrosso, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Only software you will ever need to manage your business across the globe

5,0 3 anni fa

Commenti: I am a developer using this over the past years and the journey by far was awesome, almost learned all the gotchas and tips and tricks and with every update, Shopify plus is improving its capabilities and making the business handle the problem easier, Shopify support for plus is also excellent and offers a solution to all of. your problems and that is to on 24x7.

Aspetti positivi:

It has some awesome features like detailed analytics which can help you increase sales, also you have the capabilities you can compare them across all of them. They have inbuilt flow software to create the automation you will ever need. you can manage the POS store sales and online sales on one platform and with many abilities on customizing your storefronts and checkout and integrates with every popular software in the market. For the developers, it has the scripts section which can create custom solutions without using an app.

Aspetti negativi:

I think the pricing for the plus is a lot expensive and hence only suitable for businesses that operate at a larger scale, I believe they should be reliable so that the medium-range or smaller tier can also accommodate this software.

Kavita
Admin (Germania)
Prodotti alimentari e bevande, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Amazingly easy to setup your first webshop using shopify

4,0 3 anni fa

Commenti: Online grocery store with recipes, blogs , partnership with other vendors to sell cross products. Appointment bookings.

Aspetti positivi:

Shopify is amazingly easy to setup and to get started, the default templates are sufficient to create better than a basic design. The blogs and knowledge articles are quite helpful to learn about different entities. The availability of thousands of apps on shopify app store gives you the possibility to put your imagination to your website. I wanted to create a website with products, recipes, videos link to blogs, out of stock reminders etc and every function was easily possible using apps. Another limitation is: I have a appointment booking system but none of the app allows/requests for a confirmation from the user. For e.g. I wanted to offer the possibilities for the user to book appointments but without making any payments in advance. For this purpose, user is just needed to enter their details like name and email address. But without really getting a confirmation this system can be used to create false appointments quite easily by providing any email ids. Ideally a confirmation is a must by the email address to get verified. But this is not available with any of the apps.

Aspetti negativi:

There is one special feature i fond missing for my scenario where i wanted to allow for local pickup from stores but the store should be able to scan a barcode or some order number from the user to verify the order details and then at the same time after successful delivery be able to complete the order themselves. This was not possible easily.

SHLOK
SHLOK
Freelance Developer (India)
Utente LinkedIn Verificato
Software informatici, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Great for E-commerce

4,0 3 anni fa

Commenti: We had a very good experience and our work was done very swiftly.

Aspetti positivi:

The Process to start a new website using Shopify is very easy. It is also very simple for new users with no developing skills to start with Shopify. Integration with most apps is very convenient and can be easily handled.

Aspetti negativi:

Some of the features need some time to understand and need good knowledge about a particular feature.

Maciej
Head of Operations (USA)
Servizi finanziari, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Shopify Plus - Great Option For Scaling Shopify Stores

4,0 12 mesi fa

Aspetti positivi:

The price break for transactions is the most helpful feature for growing Shopify stores

Aspetti negativi:

Unease of path around getting other stores under the main Shopify account

Suely
vendas (Brasile)
Graphic Design, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

The best platform for e-comerce

5,0 2 anni fa

Commenti: Overall very satisfied with the platform, I can update the values and the way i display the products as I prefer, this is great!

Aspetti positivi:

The possibility of being able to customize and editatas all products individually.

Aspetti negativi:

You should mind the settings saved when changing the theme, sometimes we need to review the settings if we change the theme.

Utente Verificato
Utente LinkedIn Verificato
Vendita al dettaglio, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Absolutely love Shopify Plus

5,0 2 anni fa

Commenti: Overall it's helped us with growth, which has been amazing.

Aspetti positivi:

The support! I absolutely love Shopify Plus, Shopify in itself so easy to implement for several years but now with all the integrations everything has gotten easier. Also, the support from our specialists has been outstanding.

Aspetti negativi:

Purchasing additional apps, to implement certain features. It can be expensive to do this.

Ivan
Partner (USA)
Moda e articoli di abbigliamento, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Good Before Politics Got Involved

5,0 6 anni fa

Commenti: Shopify Plus gets ONE STAR from me for customer service despite very good communication and support with everyone I've personally dealt with---sales, support, merchant development. They get one star because they openly courted outdoor and shooting sport retailers for their platform, onboarding them with repeated assurances that Shopify wanted their business and would take care of them. Many of my friends in the industry preformed costly migrations to Shopify plus because of these overtures and were eager to get going on the platform. Just a few months before Black Friday 2018, Shopify arbitrarily changed their terms of service to explicitly ban retailers offering anything to do with guns, or basically anything 'scary' like hatchets and knives. This change was not due to payment processor needs or issues of legality---all of these retailers were operating through their own gateways and were in full compliance with all applicable laws. More importantly NO WARNING OR GRACE PERIOD WAS ISSUED. Overnight these retailers were left hung out to dry after paying tends of thousands---if not hundreds of thousands of dollars---to migrate over legacy systems and retrain staff. This policy shift was arbitrary and counter to the repeated assurances provided retailers, and Shopify's longstanding stated positions. It was nothing less than a complete betrayal of these merchants who had believed in Shopify and trusted them with their bluishness. I'm am convinced other "purges" will follow.

Aspetti positivi:

Industry best user/checkout experience, industry best reliability, industry best customer support, fantastic user interface, great tools for automation, helpful merchant success managers who have experience, connections, and good advice... The plus features are worth it and we use them daily: Flow, Scripts, Launchpad etc are so valuable to the business that it is hard to imagine going without them.

Aspetti negativi:

Shopify plus has been suspiciously slow to improve it's software when it will disrupt an existing "shopify app" in their app store. There are many obvious and simple optimizations that they are hesitant to implement because it will cost them money and anger software developers who rely on the income. This is a weakness in their product design strategy and holds the app store back from being as good as it could be. This attitude has slowed improvements to core functionality like Discounts, Customer Communication, Upsells etc. Shopify (and plus) also needs to take a more active role in safeguarding user/customer data when it comes to what is truly needed by apps. One malicious developer can compromise tens of thousands if not millions of shopper's information and there's almost no recourse or prevention. In the same what mobile apps ask for too much information on purpose---there are a lot of suspicious "free" apps on the store which appear to be there just to harvest user data. Increasing and inappropriate "politicization" of terms of service in order to bow to the personally held political beliefs of Shopify executives---regardless of legality, payment processor terms etc.

Joan
Brand Manager (Uganda)
Materiali da costruzione, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great e-commerce software

4,0 2 anni fa

Commenti: This software has been a key role in helping increase my sales numbers.

Aspetti positivi:

The store portal is very user-friendly, making it easy for me as a Brand Manager to access everything I need. Creating discount codes is also straightforward.

Aspetti negativi:

It is not possible to use multiple discount codes at once and the code logic building is basic.

Asif
Sales and Marketing Director (UK)
Industria farmaceutica, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

It is no doubt one of the best ecommerce platform for small and medium sized businesses

4,0 2 anni fa

Commenti: We have used Shopify Plus for our e-commerce store to boost the UX of the page and increase conversions, it is very easy to use and has resulted in increased loyalty by customers in just a few months of using Shopify.

Aspetti positivi:

The platform is great for the growth of businesses, it is straightforward to use with an excellent user interface. It is one of the best platforms for B2B/B2C e-commerce, providing a great online shopping experience to visitors. Great to find out the past purchases by customers and use them for retargeting purposes, excellent at providing discounts and vouchers.

Aspetti negativi:

Templates are editable but need JSON coding knowledge, which is a challenge for designers. Customer support is slower than other e-commerce platforms, there are limitations for optimising the experiences for visitors which can be fixed in the near future.

Catrina
E-Commerce Marketing Manager (USA)
Vendita al dettaglio, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Lots of room to grow

5,0 2 anni fa

Commenti: It's been a great experience, being a plus customer, we are moved to the head of the line when reaching out to support - and always have someone available to help.

Aspetti positivi:

It was easy to setup - especially compared to competitors and we have plenty of room to grow within the software.

Aspetti negativi:

Some aspects can be a little confusing or intimidating without proper training.

Dane
Dane
Customer Support Rep (Giamaica)
Utente LinkedIn Verificato
Servizi ai consumatori, 10.000+ dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great tool!

5,0 2 anni fa

Commenti: Shopify Plus is a very important tool at work, I use it a lot and it has been very useful.

Aspetti positivi:

I am able to use Shopify Plus on multiple webpages while handling 3+ customers at once. This has made handling multiple customer a very easy.

Aspetti negativi:

Sometimes when you are signing in, you are forced to do an insane number of reCAPTCHAs.

Jake
Jake
Small Business Owner (USA)
Utente LinkedIn Verificato
Artigianato, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Free Demo sold me right away!

5,0 6 anni fa

Commenti: Awesome, if you're thinking about it, just go out and try their free demo, you've got nothing to lose. If you find it's more than you need, you can check out the other cheaper and free options.

Aspetti positivi:

Free demo is good to get a taste of what it's about, and it sold me right away. I've used shopify before on personal, small projects, but this gives you tools to manage a much larger revenue stream and be confident in it. The platform is super easy to use if you have even a small amount of experience with eCommerce sites and operating them. You can get up and started very quickly, post new items very quickly, it's great!

Aspetti negativi:

Some issues with shipping customization that I had to find a workaround for, by updating pricing instead of shipping dimensions since you cant do that.

Rebecca
Rebecca
Sales Director (USA)
Vendita al dettaglio, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

I've used this product for over a year and LOVE it!

5,0 7 anni fa

Aspetti positivi:

Shopify Plus has an extremely user-friendly interface. It's easy for shoppers to use, as well as account managers. It's also extremely easy to use the scripts editor when having promotional deals, which is an extremely important feature in retail.

Aspetti negativi:

I think overall this product is great. I don't have anything negative to say about this product, other than the price is a bit high for start up companies. They do allow for a free trial version which was very helpful in determining if this product was right for our company.

Jessie
Jessie
Fit Stylist (USA)
Utente LinkedIn Verificato
Servizi ai consumatori, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Helpful, efficient and informational.

5,0 5 anni fa

Commenti: I really like using this software and how quick it is and provides the information I need to do my job.

Aspetti positivi:

I like being able to see customers orders and tracking all in one place. This is the go to software that we use at work to view order information. We also can view lifetime spend, whether a customer has created an account with us, and their rewards history.

Aspetti negativi:

The most negative factor is how often it has issues, it may be due to their server but it seems to have been happening often lately.Other than that, Shopify Plus is great and I love using this tool.

Carrie
NutriStore Supervisor (USA)
Ospedali e sistemi sanitari, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

User Friendly

5,0 2 anni fa

Aspetti positivi:

I love that the website looks clean and organized. That our clients can navigate easily and orders go through quickly.

Aspetti negativi:

I do not like that our company cannot use Shopify payments or card readers since we sell nutritional supplements.

Utente Verificato
Utente LinkedIn Verificato
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

My company upgraded to Shopify Plus for a year and didn't find the features worth the extra money

4,0 7 anni fa

Aspetti positivi:

The Scripts Editor was the best part of Shopify Plus, especially around sales like Black Friday / Cyber Monday where you could do 'Buy One Get One' on special products

Aspetti negativi:

The limited special features of Shopify Plus can't be justified by the extra amount that they charge. We downgraded to the regular Shopify plan and don't miss anything.

Megan G
Megan G
Business Owner (Canada)
Utente LinkedIn Verificato
Vendita al dettaglio, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great option for Passive Income

5,0 6 anni fa

Commenti: I started an online store and am earning passive income with Shopify ever since

Aspetti positivi:

I started an online store on shopify about 2 years ago. I watched a lot of videos on how to use it so the ease of use is easy because there's a lot of information available. My shopify store is my best form of passive income and the Shopify PLus software has made managing the store, orders and returns easy and fast

Aspetti negativi:

The learning curve may be a bit extensive for beginners but there's lots of videos to learn

Nils
Wholesale Manager (USA)
Tabacco, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Shopify Plus is great for those with multiple sites!

5,0 5 anni fa

Commenti: We have had a good overall experience with Shopify Plus Enterprice eCommerce, and we would recommend it to others, unless they could find something similar at a cheaper price.

Aspetti positivi:

We have a retail and a wholesale website, and Shopify Plus allows us to have both under the same account, pay a flat fee monthly , and still have both sites separately.

Aspetti negativi:

We don't love the price of the software and wish it was a little bit cheaper, but unfortunately there isn't much we can do about that.

Utente Verificato
Utente LinkedIn Verificato
Organizzazione eventi, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Ecommerce Stores Look No Further

5,0 6 anni fa

Aspetti positivi:

We were growing quickly and needed a better ecommerce platform than what we were using. The Enterprise version of Shopify is amazing! Uptime, speed and performance are all fantastic.

Aspetti negativi:

The price! It's much more expensive than traditional platforms. However, you get what you pay for.

Utente Verificato
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

A Favourite

5,0 6 anni fa

Aspetti positivi:

Before I was trying to use weebly's stuff, ever since I switch to shopify I am doing so much better. Great merch management Easy to implement designs Easy to update.

Aspetti negativi:

Which the price was a little better in terms of what they charge but hey, anything for convenience.