--- description: Scopri le funzionalità di RO Writer, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: RO Writer - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Gestionale officina meccanica](/directory/20006/auto-repair/software) > [RO Writer](/software/173266/r-o-writer) # RO Writer Canonical: https://www.capterra.it/software/173266/r-o-writer Pagina: 1/5\ Avanti: [Pagina successiva](https://www.capterra.it/software/173266/r-o-writer?page=2) > Il software per la gestione dei negozi R.O. Writer aiuta le autofficine e i negozi di pneumatici a lavorare in modo più intelligente e veloce. > > Conclusione: valutazione di **3.9/5** stelle assegnate da 93 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza RO Writer? Autofficine e negozi di pneumatici indipendenti e in franchising di Stati Uniti e Canada. Punti vendita di piccole e grandi dimensioni, comprese le attività multi-store. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **3.9/5** | 93 Recensioni | | Facilità d'uso | 4.0/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 3.8/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 3.6/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.0/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 70% | (7/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Progressive Automotive Systems - **Anno di fondazione**: 1989 ## Contesto commerciale - **Pubblico target**: Lavoratore autonomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Windows (locale), Linux (locale) - **Lingue supportate**: inglese - **Paesi disponibili**: Canada, Stati Uniti ## Funzionalità - CRM - Contabilità - Cronologia dei servizi - Database clienti - Fatturazione e contabilizzazione - Gestione delle comunicazioni - Gestione delle ispezioni - Gestione delle parti - Individuazione del veicolo - Pianificazione del personale - Pianificazione della manutenzione - Preventivi/Stime - Programmazione - Programmazione appuntamenti - Punto di vendita - Rendicontazione e analisi statistiche - Stime - Tassi di occupazione ## Integrazioni (7 in totale) - ALLDATA - Broadly - Identifix Shop Manager - Kukui - OEC - RepairLink - Steer ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Gestionale officina meccanica](https://www.capterra.it/directory/20006/auto-repair/software) ## Categorie correlate - [Gestionale officina meccanica](https://www.capterra.it/directory/20006/auto-repair/software) - [Software per carrozzeria](https://www.capterra.it/directory/10050/auto-body/software) ## Alternative 1. [ARI](https://www.capterra.it/software/201737/ari) — 4.6/5 (600 reviews) 2. [AutoRepair Cloud](https://www.capterra.it/software/147213/autorepair-cloud) — 4.9/5 (163 reviews) 3. [Shopmonkey](https://www.capterra.it/software/169022/shopmonkey) — 4.6/5 (263 reviews) 4. [Manager SE](https://www.capterra.it/software/145351/manager-se) — 4.1/5 (78 reviews) 5. [NAPA TRACS](https://www.capterra.it/software/61551/napa-tracs) — 4.2/5 (260 reviews) ## Recensioni ### "Great program to organize repair orders for Auto Business" — 4.0/5 > **Utente Verificato** | *6 giugno 2018* | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: Easy to input information into the system. Keeps customer database and inventory organized. Easy to check customer's history on vehicles > > **Inconvenienti**: RO Writer is not always easy to navigate. It took some time to learn. Sometimes has glitches, however Customer Service is available to assist. > > Helpful in organizing all aspects of automotive database. ----- ### "sence 2008" — 4.0/5 > **Edward** | *15 giugno 2023* | Settore automobilistico | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: it is easy to use quick to build a work order with smart oil and smart jobs > > **Inconvenienti**: the marketing and follow up mod. is hard to nav. would like to see it updated > > ease of use on a daily basis going paperless increase aro ----- ### "It was great back in the 90's when it was designed - now it's like driving an antique car" — 1.0/5 > **Robbie** | *17 marzo 2021* | Settore automobilistico | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: Good parts ordering options and great product documentation > > **Inconvenienti**: Constant crashes, extremely slow response from software. I spent half of my day staring at my screen waiting for RO writer to catch up with me. > > RO Writer was a solid option for a shop management system about 10 years ago. The software is very comprehensive and highly customizable. That said, we have suffered from constant technical problems over the last several years. RO Writer tech support has required us to spend a small fortune updating and replacing network hardware(including our server) to fix the technical problems, but the problems were never fixed. After spending a ton on upgrades to our network, we finally gave up and replaced RO Writer with another software. I've been trying to contact their billing department for months in order to be released from our service agreement due to the constant technical problems, but I can't even get them to return my calls or e-mails. RO Writer was originally designed around a Microsoft Access database, which is ancient technology in 2021. The "new" version(which they will charge you another $10K for and make you sign a 3 year agreement) is based on SQL, but it's half-baked and doesn't function properly. This software should have been scrapped and totally redesigned a decade ago, but the company keeps dragging along their antiquated system and selling it like it's a modern shop management system. Let me finish with this: If RO Writer's website was based on the same technology that their software is, NOBODY would even consider buying it because you would load the website and realize it was designed with twenty year old technology. ----- ### "Experience with RO Writer" — 5.0/5 > **John** | *16 giugno 2025* | Settore automobilistico | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: The fact that they are always working on improving the software. They are very responsive with ideas. The system is very user friendly. > > **Inconvenienti**: One drawback we have experienced with RO Writer is the slow startup time. Each day if the system is closed, the system takes a lot of time to open, which is frustrating. > > They are responsive to our ideas and that shows they value the customer. When we have to call the tech's are all very patient with us. ----- ### "Daily use perspective" — 5.0/5 > **Dana** | *17 giugno 2025* | Settore automobilistico | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: the software is adaptable to most conditions to get the information you need to grow your business. continuously making changes to keep up with technology. > > **Inconvenienti**: as with any canned software package you can't always change what you want to in the software. (customization) You will get all the answers you want, just in a different format. > > If the software wasn't that good I would have left a long time ago. I have been using rowriter for 25 years\! cost effective, support is excellent, and they continue to make improvements. ----- Pagina: 1/5\ Avanti: [Pagina successiva](https://www.capterra.it/software/173266/r-o-writer?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/173266/r-o-writer) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati