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Informazioni su OneTrust

OneTrust è la tecnologia più utilizzata per aiutare le organizzazioni a creare programmi di privacy, sicurezza e governance più affidabili.

Ulteriori informazioni su OneTrust

Aspetti positivi:

The product can be integrated with Office 365 and it's easily customizable (company logo, authentication, etc.).

Aspetti negativi:

Our network infrastructure made achieving SSO difficult, we got there in the end however it was a challenge. Sales team were good, ocassionally pushy at times.

Valutazioni di OneTrust

Punteggio medio

Facilità d'uso
3,8
Servizio clienti
4,2
Caratteristiche
4,2
Rapporto qualità-prezzo
3,8

Lo consiglieresti?

7,6/ 10

OneTrust ha una valutazione complessiva di 4,2 stelle su 5, calcolata sulla base di 33 recensioni degli utenti di Capterra.

Hai già usato OneTrust?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (33)

Andrew
Andrew
Adtech and SEO Manager
Utente LinkedIn Verificato
Servizi finanziari, 10.000+ dipendenti
Ha utilizzato il software per: Unspecified
Fonte della recensione

OneTrust User Review

4,0 3 anni fa
Sottotitoli in italiano disponibili nel lettore video
Giorgia
Marketing digitale (Italia)
Assicurazioni, 501-1.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Prodotto ottimo,

5,0 2 anni fa

Commenti: Ci ha risolto un potenziale problema, è diventato uno standard interno.

Aspetti positivi:

Semplifica la gestione dei cookie, consente un’elevata personalizzazione in termini di layout, facilmente integrabile . La Dashboard risulta utile per tenere sotto controllo tutti i touchpoint.

Aspetti negativi:

Il fatto che lo scan dei cookie avviene solo a sito online e visibile dall’esterno.

Utente Verificato
Utente LinkedIn Verificato
Industria farmaceutica, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Easy to setup and manage

5,0 2 settimane fa Nuova

Commenti: It has fulfilled its role perfectly, it is a excellent tool

Aspetti positivi:

It has many features that really simplify the whole process of setting up a new website correctly

Aspetti negativi:

There are a few technical limitations especially when working with multiple domains

Utente Verificato
Utente LinkedIn Verificato
Beneficenza, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Vastly improved our data security process and overall compliance

4,0 anno scorso

Commenti: Very positive. Customer support helpful.

Aspetti positivi:

We compared a number of options to procure OneTrust and are glad we made the decision. The tool has a number of pre-programmed processes and control which meant that we were able to quickly adopt best practice without having to spend huge amounts of resource doing this before making a purchase.

Aspetti negativi:

Our network infrastructure made achieving SSO difficult, we got there in the end however it was a challenge. Sales team were good, ocassionally pushy at times.

Sasha
Senior Growth Manager (USA)
Produzione di media, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Difficult without onboarding support

3,0 2 anni fa

Aspetti positivi:

It was okay to cover our data privacy and cookie management needs

Aspetti negativi:

Implementation was too difficult when we decided to add automated CCPA form and had to switch to another vendor

James
Operations Manager (USA)
Trasporti/Trasporto merci/Ferrovie, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Highly recommended

5,0 2 settimane fa Nuova

Commenti: OneTrust has been a valuable addition to our compliance processes. It has helped us centralize our data privacy efforts.

Aspetti positivi:

Easy to use interface and support for GDPR and CCPA.

Aspetti negativi:

The pricing is on the higher side, which might be challenging for smaller businesses

Claudia
GDPR Advisor (UK)
Produzione di alimenti, 5.001-10.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Very complete to run a solid Data Privacy programme

5,0 anno scorso

Aspetti positivi:

Perfect to run a Data Privacy programme even in large organizations. It allows you to easily keep track of all different aspects, from data mapping of 3rd party providers to recording assets and processing Subject Access Requests. Colleagues in other Privacy-related teams also use it to track consumers' consent successfully. The interface might look retro, almost basic, but it has all the functions a team needs to ensure accurate recording of processing activities and compliance with GDPR and other Data Privacy Regulations. I also really appreciate the learning section on different countries' regulations and the new features that are being developed such as the integrated redaction feature.

Aspetti negativi:

It can upload things a bit slowly sometimes. There also seem to be limits to the size and types of attachments you can upload, but nothing major. As already mentioned, the interface could be improved for an easier user experience. These are minor issues, mostly cosmetic, that take nothing away from how useful this programme has been to my team. 10/10, I would recommend to anyone looking to start a centralized Privacy programme.

Dimitri
Développeur (Francia)
Internet, 10.000+ dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

No support on Github, problems ignored

1,0 2 anni fa

Aspetti positivi:

It is working, but I have size issue that need to be solved

Aspetti negativi:

OneTrust does not answer problems on Github. I got a big size issue with OneTrust on iOS / Flutter, making the app 40 Mo heavier than expected, the question has been unanswered since 1 month, and it seems other questions get ghosted.

Utente Verificato
Utente LinkedIn Verificato
Servizi di informazione, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Incredibly useful for any organisation wanting to achieve ISO 27001 certification/compliance

5,0 3 anni fa

Commenti: Fantastic experience, I don't how we would have achieved ISO 27001 certification without Tugboat Logic. It certainly is making our organisation a lot more secure. If we were to manage ISO 27001 compliance without Tugboat it would cost us many hours and salaries, so it is also a money saver.

Aspetti positivi:

The ease of use and how intelligently the system was designed is a huge plus. There are so many integrations available to reduce manual work. User management is great too. Outrageously affordable considering everything you get.

Aspetti negativi:

Would be good to have the ability to upload completed excel questionnaires in vendor assessment tool. For global organisations it would be great to have the UI localised in other languages and options to translate policies and procedures.

Utente Verificato
Utente LinkedIn Verificato
Cosmetica, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Cookies consent tool

4,0 3 anni fa

Aspetti positivi:

Website cookie scan Cookie Autoblocking

Aspetti negativi:

Hard to setup AB Testing reporting issue

Utente Verificato
Utente LinkedIn Verificato
, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Great Product, Support Needs Some Work

5,0 7 anni fa

Aspetti positivi:

It does what it's supposed to do and it does it well. I have no idea how I would found all of the cookies on my site without it. It really makes GDPR compliance simple.

Aspetti negativi:

The UX is pretty clunky but not the worst by any means. It did take a couple of tries to figure out where to go and how to correctly save my cookie settings. The support team needs a bit of help though. It took them over a month to respond to my question. To their credit, they did solve the issue that I was having.

Utente Verificato
Utente LinkedIn Verificato
Ufficio del Direttore, 1.001-5.000 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Very complex but complete

3,0 5 anni fa

Commenti: it's good but it's not perfect

Aspetti positivi:

It's a very complex software with a lot of features

Aspetti negativi:

It's very confuse even with webinars and tutoriais, it seems like a lot of softwares that were merged into one

Damien
Chef de projet digital (Francia)
Proprietà immobiliari, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

La plateforme de gestion de conformité tout-en-un

4,0 2 anni fa

Aspetti positivi:

Après avoir testé plusieurs outils de compliancy, le point fort de Onetrust est qu'il fournit des modèles de politique de confidentialité et de consentement que les entreprises peuvent personnaliser en fonction de leurs besoins spécifiques en matière de données.

Aspetti negativi:

Onetrust peut être coûteux pour les petites entreprises et les celles qui allouent peu de budget à la mise en conformité de leur collecte data. Il ne garantit pas une conformité totale puisque le setup de l'utilisation dépendra de celle-ci ou non

Rob
Rob
digital marketing consultant (Paesi Bassi)
Utente LinkedIn Verificato
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

waarom wij voor onetrust kiezen

5,0 3 anni fa

Commenti: alle voorkomende avg zaken

Aspetti positivi:

volledig en overzichtelijk vooral cookie consent icm datamapping.

Aspetti negativi:

je hebt wel wat extra kennis nodig maar onetrust levert perfecte online en relevante trainingen en kennis.

Eoin
CIO (Irlanda)
Servizi finanziari, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

This is how you do ISO 27001 without the pain

5,0 3 anni fa

Commenti: Great product, great team behind it

Aspetti positivi:

Idiot proof setup and operation - exceptional automation and integration capabilities

Aspetti negativi:

No real complaints - just want more integrations :)

Stefan
CRO Specialist (Paesi Bassi)
Assicurazioni, 10.000+ dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Prima en veelgebruikte tool voor cookiebeheer

4,0 2 anni fa

Commenti: Binnen ons bedrijf gebruiken we niet alleen de cookiemanager, ook het doen van bijvoorbeeld DPIA's gebeurt vanuit OneTrust. Ik was altijd alleen maar bekend met de cookiemanager, maar het is een tool met veel mogelijkheden. Daarnaast reageert de support snel op vragen.

Aspetti positivi:

OneTrust is een fijne tool als je weet hoe het werkt. Een training is dan ook erg belangrijk. Het is een veelgebruikte tool in de markt. Veel externe agencies waar we mee samenwerken, weten er ook mee te werken. Dat zorgt ervoor dat je niet alleen op eigen en interne kennis hoeft te vertrouwen in het gebruik ervan. Verder doet de tool gewoon zijn werk: het helpt om cookies te beheren op de site.

Aspetti negativi:

Het nadeel vind ik dat het moeilijk is om cookies crossdomain te managen. De tool geeft de value niet door als je naar een ander domein switcht. Daar zijn trucjes voor om dit te beïnvloeden, maar het zou fijner zijn als OneTrust hierbij kon hepen.

Ronald
Security Analyst (Brasile)
Salute, benessere e fitness, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

A complete compliance management platform

4,0 3 anni fa

Commenti: Using Onetrust has been a good experience. The technical support is ok.

Aspetti positivi:

Onetrust is a very complete platform for managing risk, compliance, privacy and other important roles inside the company. You can manage cookies, assets, assessments and other features.

Aspetti negativi:

It is a hard work to integrate Onetrust with other systems and it is also difficult to perform tasks such as cookies scanning and the translations of the tenent is not automatic.

Joe
President & CEO (Canada)
Servizi finanziari, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Tugboat for Soc2 Type2

5,0 3 anni fa

Commenti: Certainly allowed us to wrap up our audit in half of the required time.

Aspetti positivi:

Most important for us was our ability to house all our Soc2 Type2 required documents into a single platform. Further to the above, Tugboat has many modules to manage the audit process hence saving you time and money to build your own custom processes.

Aspetti negativi:

Does not have a process to manage company assets.

Giorgio
MSS Regional Practice Lead (Italia)
Servizi e tecnologie dell'informazione, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

A useful platform to comply with GDPR and ISO 27001

4,0 3 anni fa

Aspetti positivi:

The product can be integrated with Office 365 and it's easily customizable (company logo, authentication, etc.). The Awareness Training capabilities, the Assessment Automation (PIA, DPIA automation) and the Data Mapping functions are very useful. The Data Mapping offers an assessment overview to immediately access the results, the risk levels and residual risk score.

Aspetti negativi:

Sometimes the online assessments have some minor bugs (especially during the DPIA) and to answer the questionnaire it's better export an Excel file with the matrix.

Vijayaragavan
IT Director (USA)
Biotecnologie, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Organized Well

4,0 3 anni fa

Commenti: good

Aspetti positivi:

Policies/Controls/Procedures/Evidence linked together and organized well to navigate.

Aspetti negativi:

Unable to upload or Generate PDF from the system. The formatting of the text is not good. Training of documents is not possible for controls/procedures. Only it is available for Policy.

Evan
Internal Auditor (USA)
Servizi finanziari, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Big Bang for the Buck

5,0 3 anni fa

Aspetti positivi:

Most of the core features needed to operate a successful compliance and audit department The customer service from this company is great. If I have a question I get a fast response with an offer to hop on a call for training.

Aspetti negativi:

Task management could be a little more user friendly.

Emily
Customer Service Manager (Georgia)
Artigianato, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

The best in the business

5,0 3 anni fa

Commenti: It's been amazing so far, I'm really satisfied with the platform together with the service .

Aspetti positivi:

The most I like about OneTrust is how efficient the work has become as soon as we started using it. All manual work is gone and everything done under one hood.

Aspetti negativi:

Since we've recently started using OneTrust, there's nothing comes to my mind yet.

Kunal
SME MarTech (USA)
Servizi e tecnologie dell'informazione, 10.000+ dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Centralized consent and Preference Management Repository

5,0 4 anni fa

Commenti: We have created a centralized preference management using this tool. Where all customers preferences for mode of communication is stored and also communication opt outs are stored for compliance.

Aspetti positivi:

Audit Log has self service capability to view and report for audit and compliance teams. Data Portability and access controls. Ability to keep up with changes in privacy laws.

Aspetti negativi:

Cost is higher when compared to its competitor Possible Now. Vendor license fees is almost double when compared to Possible now

Ivona
Business Administrator (USA)
Software informatici, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Compliance Skeptic

4,0 3 anni fa

Commenti: Cloud based progress and automation.

Aspetti positivi:

PCI and SOC compliance is key in our industry. Tugboat resources and step by step alerts provided the assurance to our team who was not formerly trained on compliance to achieve the certifications required by our customers.

Aspetti negativi:

The compliance certification review team did not have full knowledge or understanding of the Tugboat database and had a difficult time understanding the navigation system upon purchase. We ended up working manually which made the following year alot more difficult to follow.

Cynthia
Customer Care Team Lead (USA)
Servizi e tecnologie dell'informazione, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

KNIME User Review

3,0 3 anni fa

Commenti: The team has been very helpful, patient and has collaborated with us through the process. The app works well and it is easy to enter information; however, it will be more efficient if we can automate the process of uploading as much information as possible.

Aspetti positivi:

Ability to capture the information and determine how our company is doing. We did not measure CO2 before and it was very insightful to be able to see where most emissions were being generated.

Aspetti negativi:

Better integration and easier way to automatically load the results. Additional information on the descriptions. Having one table format so we can easily import the information. By easily identifying the mapping we ca understand which records from our system went into each summary.

Manju
Data Labeling specialist (India)
Industria alberghiera, 5.001-10.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

One trust is a cloud tool for GDPF related compliance and its good

5,0 2 anni fa

Commenti: We use it for GDPR and compliance related issues. The breach incidents can be logged on it. Risk management training and audits can be conducted via this. Tasks can be assigned to review for GDPR on it and can be tracked of its progress. Overall its very easy. If it had more features as per companies requirements, it would have been great.

Aspetti positivi:

Its very simple to use and the dashboard is very simple to understand for new user

Aspetti negativi:

Does not have many features. It's very simple with very less features. The other tools in the market have more tools for risk and compliance and audit tasks.