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Informazioni su Multiorders

Consente di connettere tutti i canali di vendita e di gestire il processo di spedizione e lo stock da un'unica posizione. Soluzione ideale per rivenditori online multicanale.

Ulteriori informazioni su Multiorders

Aspetti positivi:

Easy to set up and integrate with multiple e-commerce platforms.

Aspetti negativi:

If you make a mistake, though, you can copy that order, create a new one with that information, correct the data you need to correct, and delete the previous one.

Valutazioni di Multiorders

Punteggio medio

Facilità d'uso
4,8
Servizio clienti
4,8
Caratteristiche
4,7
Rapporto qualità-prezzo
4,8

Lo consiglieresti?

9,1/ 10

Multiorders ha una valutazione complessiva di 4,7 stelle su 5, calcolata sulla base di 41 recensioni degli utenti di Capterra.

Hai già usato Multiorders?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (41)

Matteo
Fotografo e Grafico (Italia)
Fotografia, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Multiorders ottimo per e-commerce

4,0 2 anni fa

Aspetti positivi:

Questo software permette di creare un e-commerce anche gratuitamente, ma ovviamente con delle limitazioni

Aspetti negativi:

Per le piccolissime aziende sconsiglio per il costo

Paul
Paul
Managing Director (UK)
Utente LinkedIn Verificato
Vendita al dettaglio, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Excellent Service

5,0 5 anni fa

Commenti: We have found the Multiorders team (special mention to [SENSITIVE CONTENT HIDDEN]) have been very much focused on us as a customer. They have tried to be extremely flexible to meet our needs. They have been courteous, professional and friendly and they are a great team to communicate with. I would highly recommend working with the Multiorders team.

Aspetti positivi:

The software allows you to easily manage your stock and fulfil orders across multiple channel integrations meaning that your business can quickly expand onto new marketplaces.

Aspetti negativi:

The listing functionality needs some work but we know that Multiorders have some amazing plans around this that will be launched in the summer anyway :)

Risposta di Multiorders

5 anni fa

Thank you for your positive feedback! Our support team is more than happy to read such reviews!

ken
dirtector (UK)
Servizi ai consumatori, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

best multichannel software

5,0 12 mesi fa

Commenti: very easy to use and good backup if just starting

Aspetti positivi:

I have been a multi-order customer for a long time after trying others , i would both recommend multi-orders for both price and service the service is excellent

Paul
Manager (Irlanda)
Vendita al dettaglio, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Potential

3,0 11 mesi fa

Aspetti positivi:

Nice UI, some great ideas and features and very affordable

Aspetti negativi:

I used Multiorders for around 6 months. It's nice software and I was very happy to be using it daily for my business. The problem is I think this company was lacking resources and expertise. The first issue occurred early on when they told me they needed to make an update to their code but it would break all my bundles. I had spent hours creating those and I was not best pleased to be told I'd have to do it all again. After that I did use it for a good while, it's really nice to use and yes there were a few glitches but we worked around them and support wasn't bad. It was not uncommon for the system to go down sometimes which was a concern. But the deal breaker for me was when I discovered that my inventory sync with Bigcommerce had stopped working properly and I started to get orders for stock I didn't have. This was a disaster for my business and reputation and I had to pull the plug on multiorders, it just wasn't reliable and up to the task. This was a few years ago so I hope they have improved and solved these issues, I liked the company and staff and I really didn't want to stop using it. In the end, I moved to Veeqo which was a lot more expensive and I think that's part of the problem with the management of Multiorders, they lacked the staff, expertise and ability to offer a reliable solution perhaps because they were under-resourced. I hope they've got on top of things, it had great potential.

Jodi
COO (USA)
Beni di consumo, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Cannot run our business with out it.

5,0 2 anni fa

Commenti: After trying several other dashboards and shipping platforms, Multiorders was the only one that had everything we were looking for. It is even better than I hoped for. Highly recommend

Aspetti positivi:

The best part of Mulitorders is the shipping management. Even though it has so many other features, we mainly only use it for that. We used to lose money weekly from the wrong items being shipped or issues with orders but thanks to the ability to add notes, tag orders, and pictures, it rarely happens. It also saves shipping profiles so we are not wasting time typing in weight and dimensions. The customer service team goes above and beyond any time we have had an issue

Aspetti negativi:

My only wish is that there were separate packages for shipping instead of including inventory.

Utente Verificato
Utente LinkedIn Verificato
Vendita al dettaglio, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Works fantastic, Great Customer Service, Few Visual Glitches But Active Developers

5,0 2 anni fa

Commenti: Overall I only use Multiorders for syncing Inventory Quantities and Prices between sales channels which works perfectly and once set up I can just leave it to work which it does fantastically, so features like their label creation and shipping I don't have any experience with. In conclusion it does well at what it can do for an affordable price compared to competitors charging 3 figures, however at the end of the day it is a shame to be paying for features that aren't being used, although once their Royal Mail Click & Drop integration gets out of Beta I'm sure to be able to use it for the fullest extent.

Aspetti positivi:

We use MultiOrders to manage inventory quantities between Shopify, Etsy, Amazon, and eBay as well as pricing. The most beneficial feature is the bundling, which lets me bundle multiple SKUs with one SKU to share between them e.g. one Chain that can be attached to many SKUs allowing customers to purchase their product with the Chain, and thus that Chain's quantity instantly syncs across every other SKU offering the same Chain option.Updating pricing and quantities has never been easier practically updating on the sales channels instantly, and I have never had any problems with overselling.The customer support is fantastic, they respond quickly and always understand what you're asking.It gives me confidence that the people working on it evidently are going for perfectionism which is great to rely on.

Aspetti negativi:

The platform has its glitches but only visually, however they just recently upgraded their interface so it's understandable to have a few issues on launch. Products deleted from sales channels do not get deleted from Multiorders which can lead to 'ghosts' in their interface but these do not affect anything.The integration with Etsy is a doozy however this isn't Multiorders fault since the way Etsy handles variations is completely different to how every other sales channel does but Etsy refused to budge.My biggest issues would be that you can only schedule full reimports of a sales channel once a day, which was frustrating on setup but once done it just works.

Utente Verificato
Utente LinkedIn Verificato
Artigianato, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Some killer features, but some inexplicable gaps

3,0 2 anni fa

Commenti: The ability to manage lots of products across multiple stores is golden, but the lack of mature order/shipping management features compared to some best in class industry solutions will really let Multiorders down in the long run.

Aspetti positivi:

Kitting & bundling, multichannel syncing, cost.

Aspetti negativi:

Order management, Royal Mail integration, Parcel2Go integration, erratic support (sometimes good, sometimes inexperienced and poor)

Dominik
CEO (Hong Kong)
Magazzinaggio, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Nice Tool

5,0 12 mesi fa

Aspetti positivi:

All in All Multi Orders is an fantastic tool

Aspetti negativi:

There are small details that needs to be fixed and Optimized. like The Billing system and some missing Carriers to unlash the 100% Potential of this Software fore EU Costumers.

Ann
Member (USA)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

No More Canceled Sales

4,0 11 mesi fa

Commenti: Right now, I am rather pleased! Inventory counts have been accurate and problem sales have been down to 0!

Aspetti positivi:

Inventory updates across my multiple selling venues without losing a sale to "sold out" items.

Aspetti negativi:

Takes a while to fully understand the integration between selling sites and why an item may not update properly. I want to use Shippo for my postal needs but can't seem to connect that.

Christina
Director (UK)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Best Inventory Software

5,0 2 anni fa

Aspetti positivi:

It is very to use, and has a lot of features that are useful. The team also actively hears what the customers are saying and would implement changes.

Aspetti negativi:

I would like it to integrate with Royalmail Click and Drop, but I know this isn't something up to Multiorders.

roy
owner (USA)
Vendita al dettaglio, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Best inventory app

5,0 2 anni fa

Commenti: Pretty good for small to medium businesses with online or offline retail management

Aspetti positivi:

Easy of use and control inventory with near real-time data

Aspetti negativi:

A bit slower than other apps to response online

Dionne
MD (UK)
Commercio all'ingrosso, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Value for money

5,0 2 anni fa

Commenti: Been using Multiorders for since 2018 and never really had an issue

Aspetti positivi:

Good value for money compared with other similar products

Aspetti negativi:

Support can be slow at times and Live chat often not available

Claudia
COO (Messico)
Cosmetica, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great app for inventory management in a multi-channel environment

5,0 2 anni fa

Commenti: It's been a good and overall reliable experience.

Aspetti positivi:

I am a small business which handles approx 100 SKUs and has less than 100 orders per month. However, inventory management is mega important for us since we sell through different channels, and keeping track of 100 SKUs manually is not possible to maintain without error.It is true that this app is designed for bigger business price-wise, however, I really think the investment is worth it if it can be kept.

Aspetti negativi:

The orders you create manually cannot be edited. If you make a mistake, though, you can copy that order, create a new one with that information, correct the data you need to correct, and delete the previous one.

Artem
Owner (Ucraina)
Commercio all'ingrosso, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great app. Sometimes there are problems with synchronizing orders between trading platforms. The sup

4,0 2 anni fa

Commenti: This is a great application that allows you to save a lot of time. Easy to use. Good support service

Aspetti positivi:

Synchronization of goods and orders between trading platforms

Aspetti negativi:

Sometimes synchronization stops working, orders remain undelivered, the delivery time of the order increases. which affects the rating of my store.

Rachel
Business owner (Australia)
Vendita al dettaglio, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Excelleny product

5,0 2 anni fa

Commenti: Great site to work on with a lot of features that are extremely helpful for ecommerce owners, very helpful staff who respond to requests right away.

Aspetti positivi:

I love that I can create bundles with my inventory and track each individual item. I also love being able to track inventory across multiple selling platforms

Aspetti negativi:

It's a little expensive - the features are great, but you do pay a lot for it.

Tracy
Owner (USA)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Fits our business perfectly!

5,0 2 anni fa

Commenti: I LOVE Multiorders and would recommend it to anyone looking for a multi-channel e-commerce solution.

Aspetti positivi:

We use Multiorders to control inventory quantities and pricing between all of our sales channels (eBay, Amazon, Etsy, Shopify). For reference, we process 1000+ orders per week and have tens of thousands of SKU's.Our experience has been extremely positive. The program simply works better than others we've tried. The customer service has always been legitimately world class.

Aspetti negativi:

I wish sales data was provided line-item, as of now you need to actually click into each product/variation to see sales data. When ordering hundreds of items at a time, it would be extremely helpful to have line-item data right in your face as I move down the list of low-stock-alerts.As the program adds features and improves, the price has gone up fairly and accordingly. Since we only use the inventory management and pricing features I worry that the price will keep rising to a level that exceeds the value we receive for the limited features we actually use. This concern could be alleviated by adding an inventory management only tier. This is a future concern only, as of this writing Multiorders is an outstanding value for the money.

Jessica
owner (USA)
Vendita al dettaglio, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great if you need to sync Wix and Etsy

5,0 2 anni fa

Commenti: Great

Aspetti positivi:

Very hard to find a place that would sync the inventory of Etsy and Wix and I finally found one! The other two I was going to try before this were quite expensive compared to multiorders, and seemingly hard to navigate. And they have super excellent customer service, when there is a question or something, they are great to work with and responsive and helpful.

Aspetti negativi:

The thing that I liked least was not really their fault, Etsy I guess was not working with them to help integrate when some of the new "programming" behind the scenes etsy changed came about. Mulitiorders worked with me to help with the change, but it took awhile, but then again, like I said, not Multiorders fault and very hard to find integrations with wix and etsy, the two places I use the most.

Jonathan
Director (Australia)
Elettronica di consumo, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great team. Highly responsive.

5,0 2 anni fa

Aspetti positivi:

Integration with all commonly used ecommerce providers.

Aspetti negativi:

Would love the ability of having open API architecture so that we could link it with more apps.

Derek
OWNER (USA)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Owner

4,0 2 anni fa

Commenti: Good

Aspetti positivi:

Inventory Control - to control inventory on multi levels

Aspetti negativi:

The pricing changed on the site when I changed it in Multiorders. Even though it is not supposed to override the site.

Ignas
Operations Manager (UK)
Vendita al dettaglio, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Perfect software for our needs

4,0 5 anni fa

Commenti: What is best about Multiorders - is customer service and support. Very quick response, and guys go the extra mile to sort your issues out and even add functionality that you request. Software is improving in a very fast pace.

Aspetti positivi:

It just does what we need it to do. We have 100-150 daily orders and we need products to be scanned out for each individual order and it does the job just right. Having a scanner connected to the PC, makes creating orders and scanning process smooth and easy.

Aspetti negativi:

Reporting is a bit poor, more various statistical reports would be a very useful function. So we mainly do our statics by downloading the orders/products and analysing them from a CSV file. But we used to do that before we got on Multiorders, so it's not a problem for us.

Risposta di Multiorders

5 anni fa

Thank you for your positive feedback! We are glad that you enjoy using Multiorders. We are constantly working to offer our customers the best possible experience. This includes new functionality and improving existing features. Thank you for your insights, if you will have any further concerns please do not hesitate to contact us.

Utente Verificato
Utente LinkedIn Verificato
Artigianato, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

The best support you'll ever get

5,0 4 anni fa

Commenti: Can't imagine how I've managed my business before Multiorders.

Aspetti positivi:

Where to start from? I know that I am supposed to write a review for the software, however, let me first tell you about the team. Because even the greatest software is nothing without the people behind it. A highly dedicated team of professionalists that knows the answer to every question and have the patience to explain, show, teach you, lead you through every step. Anything you need to be further developed for your business needs - it is already on their list or they put it there and make it happen in a while. Nothing gives me more confidence that I have made the right choice than these people's perfectionism and desire to help. The software itself is like a mirrored image to the people behind it. Easy to set up, super friendly interface. I have over 10 people in different departments working with the software and it took them 2-3 days to completely understand the features and start using the app. Multiorders save you time, eliminates human errors, automate processes and cut the useless communication between the staff members. Even though this is inventory and shipping software, I was able to adapt it to work perfectly for also our Customer Support, Print, Design, and Post-Print Teams. As a manufacturer, I needed something to track down the in-house production steps prior to shipping and we are perfectly doing it with Multiorders now.

Aspetti negativi:

That the price is bound to the Inventory ;)

Anna
Managing Director (UK)
Commercio all'ingrosso, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great product with great support

5,0 4 anni fa

Commenti: Absolutely brilliant product and great support when I can't find exactly what I'm looking for

Aspetti positivi:

The most important feature for us is the product merge/bundling functions. This has enabled us to control our complicated inventory across many market places. Integration and setup was easy.

Aspetti negativi:

Would be nice to have the option to completely customise documents

Shannon
E-Commerce Specialist (USA)
Beni di consumo, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Great product, support team & tech team are highly attentive and continue to invest in their product

5,0 4 anni fa

Commenti: Very positive. I use tons of cloud apps in my day to day work. This is one of the best teams I have worked with. It's just what we needed.

Aspetti positivi:

The integration with Shopify was so simple. We finished it in about 45 minutes. The main reason I like Multiorders is that it works for shipping and inventory and bundling of products. The software does not require a lot of babysitting; it runs well on its own. Anytime I have had an issue, a question, or a recommendation to improve the product, the support team has listened to me and addressed it right away. We are located in the U.S., and they updated their product to work with some U.S.-specific options like FedEx SmartPost. They are really wanting to make the software product to be the best out there.

Aspetti negativi:

Some of the views could use some additional Sort options, but I know the tech teams are working on this. Keep in mind that when you implement this for inventory control, then Multiorders needs to be the source for the inventory count. You'll see this message many times during the implementation process, and make sure you understand that part and consider it in any other inventory integrations you may have to ERP's, etc.

Risposta di Multiorders

4 anni fa

Thank You for your kind words and continous feedback

James
Managing Director (UK)
Artigianato, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Minimal, responsive and clean!

5,0 3 anni fa

Commenti: Seamless and the staff are always very friendly and happy to help/

Aspetti positivi:

How gorgeous it looks, how well it functions and how simple it is to use.

Aspetti negativi:

Waiting for shipping integrations to go live but that's the case for any solution.

Darius
Property manager (UK)
Immobili commerciali, 201-500 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

exciting product! Highly recommended for eCommerce sellers

5,0 5 anni fa

Commenti: Started using them about 4 months ago, when I first registered I found a system bug that was not fixed, they where very apologetic and extended my trial until it was resolved, that was a very great sign for me from the beginning. Whenever i needed their help I was able to reach them without a problem. At the moment i run 4 stores on Multiorders and overall i’m very pleased, they have saved a lot of time for me, all my stock syncs between those stores and orders go into a single dashboard, whenever I ship through them my tracking number automatically gets updated into the store (THIS I LOVE!). So from my experience they are still pretty fresh and I do run into one or another silly problem, but this didn't affect my business too much so I don’t worry about this. They seem very dedicated and I believe that growing into the product sooner, then later, is to my advantage.

Aspetti positivi:

That I can manage almost everything related to my ecommerce on their software. They have a very easy to use GUI and I was pleased when I ran into a problem, they have been very responsive in helping me out. [SENSITIVE CONTENT HIDDEN] from their customer support was a great guy, taught me some tricks in relation to the way I was running my operations. Their allowed stock function was very useful, as I also run a brick and mortar shop and I must have at least one product on a shelf. Also very pleased that they are also working on the shipping label side, does need a little more work, but overall very useful and time efficient to have this in a single software.

Aspetti negativi:

e’ll this might be selfish, however I want to see more from them, they are promising to have XERO or Quickbooks integrations soon, which would be very useful for me, also barcode scanning function is really necessary for me, but this was also promised to come in time. So apart from the obvious that they don’t yet cover everything that I personally need. Not that many cons.

Risposta di Multiorders

5 anni fa

Thank you for your positive feedback! It is really flattering to read reviews like this. Although we want to achieve more, that is why we are constantly working for new integrations. Multiple accounting integrations are planned and will be available in the future.