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Informazioni su Trainual

Il modo più semplice per formare e far crescere il proprio team. Trainual permette di non dover pensare continuamente alla propria attività.

Ulteriori informazioni su Trainual

Aspetti positivi:

The product is easy to lay out training material and integrate images, videos, etc. It was very easy to invite and monitor activity.

Aspetti negativi:

What about definition matching or something else more interactive than multiple choice. And I wish you could turn off the feature where it shows the User what they got wrong.

Valutazioni di Trainual

Punteggio medio

Facilità d'uso
4,7
Servizio clienti
4,7
Caratteristiche
4,6
Rapporto qualità-prezzo
4,6

Lo consiglieresti?

9,1/ 10

Trainual ha una valutazione complessiva di <span class="">4,8</span> stelle su 5, calcolata sulla base di <span class="">466</span> recensioni degli utenti di Capterra.

Hai già usato Trainual?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (466)

Courtney
Courtney
System Administrator (USA)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 10.000+ dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great tool for Team Training

4,0 2 anni fa

Commenti: The data may be quickly sorted and searched. Having everything set up ahead of time will make it much simpler to locate the specific concepts you need to grasp afterwards. It's also helpful to be able to monitor your own and your staff's training development.

Aspetti positivi:

Onboarding Time is saved and efficiency is increased as our staff receives continuous training and development thanks to our efforts. Simple interface! The addition of Loom is fantastic. Loom also offers excellent onboarding training materials.

Aspetti negativi:

One potential drawback is that training doesn't make extensive use of gaming techniques, which appear to be crucial in retaining today's workforce.

Risposta di Trainual

2 anni fa

Hey Courtney! ���� We're so glad to hear training makes Onboarding and documentation simple & efficient. We'll share your gamification feedback with the team. Thank you for sharing your review. ����

Renee
Operations Director (USA)
Gestione di organizzazioni non profit, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Great platform for nonprofits and businesses alike.

4,0 anno scorso

Commenti: So far Trainual has been exactly what we needed for our org. The training and onboarding was probably one of the selling pieces for us. We were in the trial phase and [sensitive content hidden] got on multiple calls with us to help us think through the best way to utilize the platform.

Aspetti positivi:

We like the fact that we can keep all of our training, handbooks, and processes in one place for the whole team to train on and then references later. We can also update in real-time.

Aspetti negativi:

There are some pieces that aren’t customizable that I would love to change. We have teams that have more robust training that need their steps broken down a bit more and it can get cumbersome with the current layout.

Adam
CEO (USA)
Beni di consumo, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Don't use them...

1,0 9 mesi fa

Aspetti negativi:

I don't recommend using Trainual. We regret it.

Derek
Owner (USA)
Servizi e attività ricreative, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Fantastic Standardization and Documentation Tool

4,0 3 mesi fa

Commenti: Trainual is a fantastic tool that allows us to standardize our procedures and not rely on generational teaching among our staff. I do see how it could be expensive for a new small business to start using the tool because the new prices are very expensive, but as stated, we've been grandfathered in.

Aspetti positivi:

Trainual allows us to easily write down our processes and establish norms across my team and business. It's constantly improving and adding features that are actually useful in documenting or making that documentation more accessible for the team. Even off platform, they innovated buttons that you can tap with your phone to bring up a preset process. We've used the platform for a while, and they've always grandfathered us into the appropriate pricing/feature tier with our previous pricing, so it hasn't been too expensive for us. Writing documentation is easy with their tools (AI, PDF imports, GIFs, etc.), and the interface is easy to navigate on desktop. Reporting is super useful to keep track of who's read/been trained on what.

Aspetti negativi:

Our biggest struggle is outside of Trainual but it's getting our team to adopt and use Trainual instead of asking others what to do for processes. Trainual is just too on the peripheral for our business currently. Part of what causes that is the confusing interface on mobile. The mobile app and site make finding processes a little difficult with the general library of knowledge existing in a separate place that what get's shown on the dashboard, essentially creating two separate spaces where the processes exist and the dashboard version sometimes is more difficult to navigate.

Risposta di Trainual

2 mesi fa

Thank you for your detailed feedback, Derek! We're pumped to hear that Trainual has helped you standardize processes and establish norms across your team. It’s fantastic that you appreciate our constant improvements and useful features, especially the innovative buttons for accessing preset processes. We also understand the challenges you face with team adoption and navigating the mobile app. Your insights about the interface and the separation of the process library from the dashboard are invaluable, and we’re continuously working to enhance the user experience. It's encouraging to know that Trainual has been a great tool for reducing reliance on generational teaching among staff. We recognize that pricing can be a concern for new small businesses, and that’s something we’re actively addressing as well. If you have any further suggestions or ideas for improvement, we’d love to hear them. Thank you once again for your detailed review!

Sarah
Vice President of Operations (USA)
Ricerca, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Clinical Trial Lifesaver

5,0 anno scorso

Aspetti positivi:

What I like most about Trainual is that we are able to utilize it across a vast platform within our clinical trial. With decentralized trials, we rely on the ease of technology. This platform has given us a strong tool to keep up with study-specific and site-specific training in one place. This tool is easy to pull reports from if needed for FDA visits.

Aspetti negativi:

I have not come across a feature that I do not care for as of now. I will update if I do.

Trinity
Operations Asisstant (USA)
Import & Export, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

You need Trainual

5,0 2 anni fa

Commenti: I would recommend Trainual to anyone who has a process that impacts others. Whether in a non-profit, business, or community setting.

Aspetti positivi:

Trainual has been incredible for documenting all things you think you will just remember. And better yet keep it organized for those who come after us within a company

Aspetti negativi:

The one thing I will say - for a small company, starting can be tricky. Trainual has been designed for companies of all sizes and there were some kinks to work out for a company as small as ours.

Risposta di Trainual

anno scorso

Thanks for sharing, Trinity. I love how you're thinking of those who will come along after you. That says a lot about you as a person and I admire that! We pride ourselves on helping small businesses and have tons of resources you can access. Please do not hesitate to reach out. From process templates to coaching support - we've got you!

Eric
COO (USA)
Proprietà immobiliari, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Helps us scale our growing organization

5,0 10 mesi fa

Aspetti positivi:

Content is one of the few ways businesses can leverage themselves and achieve massive growth. Trainual creates this foundation for best practices/playbooks so that the founders/leaders are not bottlenecks as "walking SOPs". Instead, we have one place that houses critical knowledge that is easily accessible by the team. Training can be consistent and documenting them makes us stronger in our processes which helps identify and solve issues quicker!

Aspetti negativi:

Quizzes show answers after first attempts, causing the quiz taker to copy the right answers instead of referring the content and committing it to memory before retaking. The user directory is a nice feature and would be even more powerful if admins could add additional fields, custom or standard (i.e. Phone #2/work phone, etc)

Julianne
Processor (Filippine)
Servizi ai consumatori, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Portable Playbook: Knowledge Always at the Palm of Your Hands

5,0 10 mesi fa

Aspetti positivi:

Trainual is an amazing way to deploy training content and makes training incredibly convenient not only for learners, but for trainers alike.

Aspetti negativi:

Trainual consists of bugs from time to time, which does not ruin its purpose, but is something that could be worked on.

Jason
Sales Manager (USA)
Tempo libero, viaggi e turismo, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Manuals are a Necessary Evil, Trainual Makes it Easier & More Fun!

5,0 2 mesi fa

Commenti: Well, to be honest, I got really excited and I started working on my manual sand. Do you know I kind of stopped using it. I need to jump back in and continue working on the creation of these manuals, as I know that the success of my business depends on it.

Aspetti positivi:

I really enjoy the ease of use and the cool factor of this software. You can make really interesting and engaging manuals.

Aspetti negativi:

Trainual is not cheap and it is an investment for small business

Risposta di Trainual

2 mesi fa

Thank you for your review, Jason! We're glad to hear that you enjoy the ease of use and the engaging manuals that Trainual allows you to create. We appreciate your feedback regarding the cost, and we understand that it can be a significant investment for small businesses. We're continually exploring ways to provide value to our users. Your insights are important to us, and we’re committed to making Trainual an even better resource. If you have any additional suggestions or thoughts, please feel free to reach out!

Jermiah
Mentor (USA)
Gestione formativa, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Amazing training

5,0 2 mesi fa

Commenti: I love it, I don't think it could be any better for me.

Aspetti positivi:

The simplicity of the product was amazing for me.

Aspetti negativi:

The multiple tabs are confusing at times when you are trying to complete training.

Risposta di Trainual

2 mesi fa

Thank you for your review, Jermiah! We're jazzed to hear that you find the simplicity of Trainual amazing and that it works well for your training needs. We appreciate your feedback regarding the multiple tabs being confusing at times, and we want you to know that we're continuously looking for ways to improve the user experience. Your satisfaction is our priority, and we're glad to know that you love the platform! If you have any more suggestions or insights, please feel free to share!

Chris
Compliance Manager (UK)
Gestione delle risorse, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Chris Brooks - Compliance Manager

5,0 11 mesi fa

Commenti: Very positive. A great tool for recording, reviewing, sharing and training company processes.

Aspetti positivi:

It provides a central knowledge bank for operational business processes and is invaluable for both induction and succession training. Easy to link to existing documentation. Controllable sharing.

Aspetti negativi:

Operationally, nothing comes to mind although I am unaware of the financial implications.

Risposta di Trainual

11 mesi fa

Hey Chris! We focus a lot on the onboarding perks of Trainual, but I love that you're calling out the promotional element as well with succession planning. Underrated use case! So glad you're loving Trainual. Appreciate you!

Josh
Vice President (USA)
Settore automobilistico, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Love this for my business

4,0 anno scorso

Aspetti positivi:

This has helped with putting all our policies and porcedures in one place.

Aspetti negativi:

I cant really think of any cons, except we had a lot of work to do to get all the information loaded in Trainual.

Risposta di Trainual

anno scorso

Woot woot! Glad to hear you love using Trainual. Thanks so much for sharing your review.

Paul
Operations Project Manager (USA)
Trasporti/Trasporto merci/Ferrovie, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Excellent platform for creating training content.

5,0 anno scorso

Commenti: The onboarding experience was very insightful. However, other members of our organization seem to struggle with understanding how to best utilize the system. The organization relies on me auditing the content they have created to ensure it is complete, accurate, and follows the proper structure. We will have to do a lot of internal training before we are using the system at its full capacity.

Aspetti positivi:

My favorite feature of Trainual is the ability to create Loom videos and embed them into the training content. This is far more effective than simply writing out a policy of SOP.

Aspetti negativi:

The structure of Collection > Subject > Topic > Step can be confusing for team members who weren't part of the Trainual onboarding process. This structure also doesn't work well for certain policies and SOPs.

Ehren
Regional Manager (USA)
Settore automobilistico, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Excellent method of keeping any sized team up to date!

5,0 2 anni fa

Commenti: Very positive, rarely an issue from your apps or programs and the one time I did have trouble it was resolved promptly.

Aspetti positivi:

Most useful is the simplicity and ability in sending specific trainings to specific members. If someone is struggling in one area we simply reset their training and go back over it with them. We are looking forward to teams so we can begin doing this by group as well!

Aspetti negativi:

Really need to be able to categorize members into multilayered teams for ease and precision in what is being sent to train on.

Risposta di Trainual

2 anni fa

Thanks a bunch for your awesome feedback, Ehren! We're happy to hear that you find Trainual's simplicity and the ability to send specific trainings to individual members most useful. And we totally understand your need for categorizing members into multilayered teams, and we're excited to let you know that team grouping enhancements are coming soon! It's fantastic to know that our shared values of safety, care, and fun align with yours. We appreciate your kind words and for including us as part of the Camel Express CW team!

Shemeka
Criminal Law Practice Group Director (USA)
Servizi legali, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Build your team!

5,0 anno scorso

Aspetti positivi:

Trainual as a tool is absolutely critical in getting a new employee up to speed on the basics in a way that maximizes overall team productivity; Additionally, the ease of placing how-to's, procedures, processes and other information is a way to store institutional knowledge (and quickly change it) that is easily accessible to everyone in the company.

Aspetti negativi:

The word processing abilities could be more capable. Making a "list" or bulleted items in Trainual is painful. An integration with Microsoft Word would be gold.

Dave
Hiring Manger (USA)
Industria edilizia, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Trainual review

5,0 anno scorso

Commenti: It's a great tool to have on any HR platform! It's so easy to use and guides you through everything that is required by the employer.

Aspetti positivi:

It's very easy to use and is very thorough! We can send it out prior to onboarding so that new hires can start training from the moment they sign their offer letter.

Aspetti negativi:

I don't really have anything I don't like about Trainual.

Risposta di Trainual

anno scorso

Short & sweet, love to hear it Dave! Thanks for taking the time to share your feedback.

Shannon
VP of Sales (USA)
Consulenza manageriale, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Best Onboarding product available

5,0 10 mesi fa

Commenti: Outstanding. Best product for ensuring consistency and retention in your onboarding process.

Aspetti positivi:

It is extremely thorough. Allows users to control how and when they get their training.

Aspetti negativi:

Nothing. It is intuitive and easy to use.

Risposta di Trainual

10 mesi fa

Oh wow - Thanks, Shannon! What a sweet review. Here if you ever need anything!

Ryan
CEO (USA)
Industria edilizia, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

GReat Software and Platform

5,0 2 anni fa

Commenti: Easy to use platform with lots of templates to get you started

Aspetti positivi:

I like how we can easily write processes and track team progress

Aspetti negativi:

I have nothing bad to say. its a great platform really easy to use and update if needed.

Risposta di Trainual

2 anni fa

Appreciate your feedback, Ryan! Meeting people where they are with processes and technology is important to us. Always great to hear when folks find it easy to use and manage their teams. And *fist bump* on the call-out to templates. Let us know if there are any templates you want to see posted!

Kelly
Clinical Quality & Process Improvement Manager (USA)
Ospedali e sistemi sanitari, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Intuitive Platform for Process Creation

5,0 2 anni fa

Aspetti positivi:

My favorite thing about Trainual is how easy they make the content creation process. The platform is super intuitive, so even without much background information/training on the platform, a new user can log in and generate a process or policy with ease (and make them look good too!) They are incorporating more AI integration as well so I expect the process could get even easier.If you do need help, the Trainual help & training center is really thorough and covers the platform itself, how to make awesome processes/policies and anything else you might need. The team is responsive by chat as well anytime I ever had a question or wanted to request a feature.

Aspetti negativi:

Just a couple features that I think could be helpful: A clear way to prioritize assigned content on the general user's "Desk"/homepage, as well as different options for the "look" of the homepage in general. If a user is assigned a lot of content, each subject assigned takes up a lot of space on the screen.

Risposta di Trainual

2 anni fa

Thanks for sharing your awesome feedback, Kelly! It's great to hear how easy the content creation process has been for you and how intuitive the platform is for new users. The addition of AI integration is just getting started - many more exciting updates coming in this space! Regarding your suggestions, a clear way to prioritize assigned content on the user's "Desk" and different options for the homepage's appearance are definitely on our radar. More to come soon! Thanks for this thoughtful review. Always here to support you!

Monica
Executive Assistant (USA)
Servizi finanziari, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

A Wonderful Work in Progress

5,0 2 anni fa

Aspetti positivi:

I like that Trainual is always growing and developing new features and capabilities. Often times when I message them about an issue I'm having or a feature I am seeking, they are already working on it in the background. The options with Trianual are practically endless!

Aspetti negativi:

Trainual needs to work on the formatting abilities within the platform. Continuing numbers and bullet points after inserting a photo isn't possible. You can only indent bullet points once there are two or more. Integrations are a work in progress and new ones are added all the time. It's little things like this but overall, very manageable to deal with.

Risposta di Trainual

2 anni fa

Thanks for sharing this feedback, Monica! Our team will be pumped to hear this. As for content editing, we hear you loud and clear. We're VERY close to a content editor update. Stay tuned - you're going to love it. 😍

Leah
Billing Department Manager (USA)
Ospedali e sistemi sanitari, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Trainual

5,0 2 anni fa

Aspetti positivi:

Can go back and retake trainuals. Can assign the trainuals to groups.

Aspetti negativi:

nothing. I haven't had any issues with trainual.

Risposta di Trainual

2 anni fa

Thanks for sharing, Leah! Content review and management are important to us, glad you're finding value there too.

Stacy
VETERINARY TECHNICIAN (USA)
Medicina veterinaria, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Love Trainual

5,0 2 anni fa

Aspetti positivi:

I would recommend it Trainual to everyone. It’s easy to use and with it being able to be used on the phone is a big plus. As I can use it anywhere I’m at.

Aspetti negativi:

I don’t have any cons with Trainual.

Risposta di Trainual

2 anni fa

Thanks, Stacy! We're thrilled to hear that you would recommend Trainual to everyone. Making our platform easy to use and accessible mobiley was important to us, and we're glad to know it's been a big plus for you. We believe that learning and training should be convenient, no matter where you are, and your feedback reassures us of that. We appreciate your support!

Tamara
Managing Director (Australia)
Reclutamento e selezione del personale, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great wholesome product for business playbook

4,0 2 anni fa

Commenti: Overall it's a great platform for our business. It's a top quality product and that comes at a price. For us it's a little expensive but only probably because we're not using it to it's full capacity.

Aspetti positivi:

Integrating the product into our business was seamless, it's very user friendly and they are continually making improvements to the product. Also their customer service team are super friendly, quick and very helpful.

Aspetti negativi:

It is a little slow to navigate around (we were told this prior to implementing as we are based in Aus and their servers are US based). It also could do with some improvements to accessing menus and documents quicker without having to click through so many sections.

Risposta di Trainual

2 anni fa

Thanks for your awesome review, Tamara! We're thrilled to hear that integrating our product into your business was seamless and that you find it super user-friendly. We agree that our Customer Support team rocks, and they'll be stoked to hear you think so too! We appreciate your feedback on navigation and will definitely take it into consideration for future enhancements. Thanks again for your support and for being part of our journey.

Lea
Billing Associate (USA)
Studi medici, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Learning Resource

4,0 10 mesi fa

Aspetti positivi:

I've only used it for creating tests for people in the company

Aspetti negativi:

figuring it out, finding out where to go etc.

Tina
Human Resources Director (USA)
Industria alberghiera, 501-1.000 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Excellent Product - Highly Recommend

5,0 anno scorso

Aspetti positivi:

Trainual is amazing. It's great for onboarding new employees and ensure training compliance virtually.

Aspetti negativi:

Nothing, all positive things about trainual. Thanks!