Da 17 anni aiutiamo le aziende
a scegliere i migliori software
Informazioni su Nextiva CRM
Nextiva Service CRM è un software di assistenza clienti multicanale che consente agli agenti di gestire tutte le interazioni con i clienti in un unico posto.
Non disponibile
Non disponibile
Filtra le recensioni (6)
Ordina per
Filtra le recensioni (6)
Low Cost call center CRM
Aspetti positivi:
Works with the Nextiva call center app and is a good add-on to track customer service requests.
Aspetti negativi:
The UI needs a refresh and needs to be more customizable like Salesforce
Risposta di Nextiva
2 anni fa
Hello, there. Thank you so much for taking the time to leave us your review - we appreciate your feedback. If you by any chance are experiencing issues or need help, feel free to send us an email at [email protected] with your account info and we'll make sure to have our team follow up with you ASAP. Thank you!
I enjoy using Nextiva VoIP.
Commenti: Thank you.
Aspetti positivi:
It is cost effective and overall pretty simple to use. We can track information online and receive email updates.
Aspetti negativi:
It is hard to put a permanent hold on the account. It also can be very difficult to program a new phone.
Great experience
Commenti: Both the customer service and the tech support were great. Tech support even stayed on the call with me when we had to contact my internet provider.
Aspetti positivi:
Answered all questions, great price for service, great, great support
Nextiva Phone Service Review
Aspetti positivi:
Great customer service, and good value for a phone system.
Aspetti negativi:
There have been some issues with phone operation, but after a few months of service, the kinks seems to be worked out.
Awesome! The best experience.
Aspetti positivi:
AWESOME! Just the best! Everyone is nice and helpful! I can't complain at all. I was able to get my number back. You guys helped get my old number back! Great service. I receive updates all the time.
Nextiva
Commenti: I haven't been impressed. There's cheaper options out there that offer more functions and the UI is needlessly complex at times. Customer service had been sub par
Aspetti positivi:
Very reliable and good choice quality
Aspetti negativi:
Complex and poor customer experience
