Informazioni su Focus X

Con il server pronghorn di Focus 9 otterrai un'elaborazione dei dati di qualità superiore.

Ulteriori informazioni su Focus X

Aspetti positivi:

Ease of Implementation and Customisable to your need.

Aspetti negativi:

Limited to the number of company to which the service is offered. It is required that the service is offered for any number of companies and across all verticals.

Valutazioni di Focus X

Punteggio medio

Facilità d'uso
3,8
Servizio clienti
3,2
Caratteristiche
3,7
Rapporto qualità-prezzo
3,5

Lo consiglieresti?

6,2/10

Focus X ha una valutazione complessiva di 3,6 stelle su 5, calcolata sulla base di 93 recensioni degli utenti di Capterra.

Hai già usato Focus X?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (93)

Alain Jove
Consultant (Filippine)
Telecomunicazioni, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Worth considering

4,0 4 mesi fa

Commenti: Overall, this software is still worthy to be on the list of tools to use as it has the features needed, and if it doesn't the developers have an open mind of adding and implementing the feature in a quick window of time. This is also not based on some fancy interface where learning is quite difficult.

Aspetti positivi:

I can say that although this software is technically in constant development for new features, I like it when they act on it in a decent span of time. What I mean is particularly on those modules. The developers are true to their word that they are indeed customizable and are always on the lookout for users requesting such non-existent features. Like most innovations right now, this has helped it shortening the workload on tasks like this and management is quite easy and problems are easily controlled. I like the graph presentations as I am a visual type of person and it makes it easier to understand data to act on it real quick. This one is also not taxing on computer RAM usage which is very good for some of our relatively old computers. And the best part is it is user friendly.

Aspetti negativi:

Although to a certain degree I agree that limitation on Number of Users in proportion to the charges the company incurs when the new ones, but it would be nice to expand further the accessibility of users as it is expected that softwares like these are intended for employee management, and you can't just amount the number to a few individuals. And lastly, I'm hesitant about doing updates as it somehow messes up "old data" and I don't like having to deal with re-checking them one by one. The developers should up their game on this since this software is dealing with finances.

Prasenna
IT Manager (Emirati Arabi Uniti)
Gestione formativa, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Excellent Windows & SQL based ERP for SMB and Enterprises

5,0 3 anni fa

Commenti: We had to go live with an ERP [comprising of Finance, Procurement and Budget Modules]. Focus was able to go live within 60 days from the project start and managed the incremental functionality upgrades in a smooth manner.

Aspetti positivi:

1. Simple and Easy to use, with limited or no training required 2. Highly customizable core modules, and easy to integrate with any other solution 3. Shorter go live period/upgrade and patches 4. Excellent resources for implementation and support 5. Finance integrated, easy to use budget module

Aspetti negativi:

not any feature in particular, most of what functions we required had worked well.

Hemanth R
EDP Incharge (India)
Elettronica di consumo, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Focus

5,0 2 anni fa

Commenti: Super , one of the best software which we have used in our experience

Aspetti positivi:

Customized option and the best part is we can created any type report by report engine which make the work ease for the Users.

Aspetti negativi:

Ease Of Use and All the Features its available like GST , TDS , Inventory ,COGS , Etc.. and if we ask any customized in the software the team support for the same and helps us to get the same features in Software.

Vikrant
Accounts Manager (Turchia)
Commercio all'ingrosso, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

FOCUS - 9 Software Review

5,0 2 mesi fa

Commenti: Extremely Pathetic Backend Support Dubai team and no contact is maintained once the product is sold and implemented. No Knowledge of any changes or upgrades needed to our existing software version and No Updates done for past many years

Aspetti positivi:

Ease of use and very easy to add new features

Aspetti negativi:

There is hardly attention to the after sales / setup services, the Dubai backend support is NIL and NO attention is paid to the required adjustments from the beginning of the implementation and Usage of the Software. Very Pathetic Local Dubai Backend Support Team and dont even know if they will support now

Mohamed
Accounts Manager (Emirati Arabi Uniti)
Beni di lusso e gioielli, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Need improvement in manufacturing and budgeting

4,0 anno scorso

Commenti: Good and Detailed software. comparing to other software detailed reporting is good but summarized reporting is required.

Aspetti positivi:

detailed software with complete audit trial. very good sales report and outstanding Receivables and payable reports.

Aspetti negativi:

budgeting and Financial profit and Loss Account. and in inventory Need lot of Improvement specially in Manufacturing by adding the cost and deprecation of machinery to that particular batch.

Piyush
Director (Singapore)
Produzione di apparecchi elettrici/elettronici, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Review

4,0 2 anni fa

Commenti: Support still is a major problem. Tickets are still open after many days. The constant turnover @ Focus is causing big issues in items getting resolved. Our India team is most frustrated.

Aspetti positivi:

Strong functionality. It does the job for us.

Aspetti negativi:

1. Still relatively buggy. 2. Feels archaic. 3. Doesn't have new age functiality like.connecting to social media and giving is updates about where clients are. 4. Reporting is weak.

Anoop
Senior Accountant (Emirati Arabi Uniti)
Proprietà immobiliari, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

AMSAF INVESTMENT LLC

3,0 2 anni fa

Commenti: I am satisfied by the overall performance

Aspetti positivi:

Easy to learn and user friendly. Good support from Customer service.

Aspetti negativi:

We are into Leasing and Property management the main disadvantage of Focus 9 is that the real management system is not in-built,while it was available in Focus 6 which was much easier to enter the contracts and post the revenues,while in Focus 9 the Tenancies contracts are to be entered through CRM and then gets integrated to Focus so each time we have to check manually whether all the parameters are linked properly. I had faced this issue when i joined this company and it took me almost 2 years to get the revenue posting module to be properly activated. On account of my previous experience while posting contracts and posting monthly revenue still I have to check each unit wise.

MOHAMED
accounts manager (Emirati Arabi Uniti)
Cosmetica, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Need Improvement

3,0 2 anni fa

Commenti: ok

Aspetti positivi:

reporting tool, POS system, POS reporting

Aspetti negativi:

technical problems in basic accounts, inventory, manufacturing, POS offline Sync

Jignesh
Partner (India)
Produzione di apparecchi elettrici/elettronici, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Feedback about Focus 6RT

4,0 3 anni fa

Commenti: I won't say it was great. But it is not bad.
Designing should be such that implementation should be quick and flawless.

Aspetti positivi:

Easy to use Import and export from excel was possible.

Aspetti negativi:

Limited to the number of company to which the service is offered. It is required that the service is offered for any number of companies and across all verticals. The architecture seems to be faulty. We noticed it during GST implementation. While others completed their implementation within a month after GST was announced, focus required almost 6 months for smooth functionality. Sometimes the native reports also show up with some bugs. Needs to be fully tested before implementing at customer place.

waqas
Manager Accounts (Emirati Arabi Uniti)
Macchinari, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

Great Experience

4,0 2 anni fa

Commenti: it was a good experience as I used the software for the first time but I never let me feel like that, as it is user friendly with good functionality

Aspetti positivi:

It's user friendly , easy to administrate

Aspetti negativi:

nothing I feel like that may be the customer support need to improve with low cost

Ali
General Accountant (Emirati Arabi Uniti)
Trasporti/Trasporto merci/Ferrovie, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Focus ERP 9 Good for huge volume of data but bad in terms of service and innovation

4,0 2 anni fa

Commenti: It is good in managing different companies with different braches data at one place, but sometimes giving errors and crashing which we cannot afford because our company's operations are 24/7 and we cannot wait for some time to fix the issue because it results in waiting for the FOCUS to respond and resume work.
Customer service support is very bad. we have to wait for a few days after the call log to get assistance even on a very minor issue.

Aspetti positivi:

Can process huge volume of data Integrated with our company's need Options to get filtered data Can request for a specific kind of module to be implemented according to need

Aspetti negativi:

A lot of bugs and errors Sometimes get crashed while working on something important Very slow when processing huge volume of data Graphically looks very old and cheap

Sajeewan
Manager - Group Finance (Emirati Arabi Uniti)
Settore automobilistico, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Focus9 Review

4,0 3 anni fa

Commenti: We are managing different processes in different countries by customizing the workflows

Aspetti positivi:

Flexibility, customization, Ease of use, supportive team

Aspetti negativi:

Not having the Financial consolidation module

Anjum
Finance Manager (Emirati Arabi Uniti)
Industria edilizia, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Focus 9

2,0 2 anni fa

Commenti: Unfortunately we purchased software for construction industry business while this software is not of such type. It can be good for other types of business but not construction as this business is to be dealt in different way. Managing sub-contractor's contracts, progress PPC's, Invoicing and credit notes and getting project wise reports are the areas which are very poor with Focus.

Aspetti positivi:

Customization is one of the great thing i like the most. We can create customize what ever requirement comes across. So many inbuilt functions are there we can manipulate to create screens and reports. Ease of use is another good feature. It's quite easy to train staff to get into it.

Aspetti negativi:

Bugs... System is full of bugs. One thing working fine will not work another time and leads to wrong postings even. Updates are not being followed up and pushed by maintenance team. We are using patch which is 8 months older and afraid to upgrade to newest version because we may loose certain features. Fixed Assets module is not taken care at all by Focus team. Followed up lot of time but unfortunately even basic features are not fixed. Support from focus is very poor. The people doesn't have full knowledge of the product and are not trained to take up queries from client. Each time they have to refer to development team which is another story.

Mahendra
Asst. Manager IT (India)
Settore petrolifero ed energetico, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Alternative considerate:

ERP online

5,0 7 mesi fa

Commenti: All Good

Aspetti positivi:

Easy to use, reliable to use, User friendly,

Aspetti negativi:

Integration with Gov. Need to do automation

Sibabrata
IT Admin (India)
Ingegneria civile, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

CMAT Review

4,0 3 anni fa

Aspetti positivi:

Its customization configuration, report design tool and Cloud based with SAAS.

Aspetti negativi:

Slow performance in cloud based application. It shows "Not secured" in address bar as its server has not SSL certificate.

Ali
Business Analystq (Emirati Arabi Uniti)
Automazione industriale, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Excellent ERP Software

3,0 2 anni fa

Commenti: Focus9 is used for all business related activities. we need many possible improvisations on already reported issues to ensure things are more smooth

Aspetti positivi:

Ease of use for basic operational work. detailed customization possibilities. well designed user interface.

Aspetti negativi:

As such this ERP software does pretty much all things. the only cons are regular glitches in the software that only gets resolved by frequent patch updates on server and end-user work stations.

VIQUAR
MANAGER ORDER PROCESS (Emirati Arabi Uniti)
Produzione di apparecchi elettrici/elettronici, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

FOCUS 9 ERP

3,0 4 anni fa

Commenti: OVERALL GOOD, BUT YOU HAVE TO REVIEW YOURSELF THE CHANGES MADE ARE REFLECTED IN EACH AND EVERY REPORT AND OTHER LINKED DOCUMENTS ELSE YOUR REVISION OR CHANGES TO VOUCHER / DOCUMENTS WILL PUT YOU IN PROBLEM AS WRONG DATA WILL BE THE RESULT OF MINOR MISTAKES IN FORMULA .

Aspetti positivi:

ALL MODULES AVAILABLE , SALES PURCHASE, DELIVERY NOTES, MRN, INVOICING, PAYMENT

Aspetti negativi:

NEED TO CUSTOMIZE AND STUDY THE END USER REQUIREMENTS MINUTELY NOT READY TO USE NEEDS TO FIT AS PER COMPANY REQUIREMENTS AND THIS LEADS TO ERRORS IN FORMULA EXECUTED BY IMPLEMENTATION TEAM.

Jimmy
Assistant Manager Supply Management (Emirati Arabi Uniti)
Servizi finanziari, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Good Software for the price & Excellent Support

4,0 3 anni fa

Commenti: The overall experience is just fine since there is a balance between price and product.

Aspetti positivi:

The best part of the product is the support and price. The implementation team and AVP is excellent and always available on call irrespective of time and day. The price is extremely competitive.

Aspetti negativi:

The weakest link in the software is the development team. The software does have a lot of loop holes and needs a lot of polishing and tweaking. the user interface also needs upliftment.

Bhavesh
Bhavesh
Financial Controller (Emirati Arabi Uniti)
Utente LinkedIn Verificato
Gestione degli investimenti, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Focus Softnet Review

3,0 3 anni fa

Commenti: It could solve our software requirement but crystal report for business need require more efforts and quality check to match with direct ERP data.

Aspetti positivi:

Ease of use and Flexibity to adopt business needs

Aspetti negativi:

Payroll software need improvement and security right feature like field level security not available

Leandro
Financial Analyst (USA)
Prodotti alimentari e bevande, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

FOCUS IS A RELIABLE POS SYSTEM

4,0 5 anni fa

Commenti: WE ARE USING FOCUS IN ONE OF OUR LOCATIONS, WE TESTED 4 DIFF. POS SYSTEM IN THE LAST YEAR. What i can tell is that Focus is safer and reliable than most of its competitor.

Aspetti positivi:

Reliable, you can operate even when you are offline (local network setup). For the restaurant operation point of view this is a very good system with many tools to improve control.

Aspetti negativi:

As you have a local network, you will always depend of a local server, if you loose that you loose you data.

Muhammad Rehan
Accountant (Emirati Arabi Uniti)
Industria edilizia, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

Focus is one of the best Accounting Software

3,0 4 anni fa

Aspetti positivi:

Simplicity is the key feature of this software its reporting is so nice you can check complete report of your venders and customers

Aspetti negativi:

Customer support system is very disappointing if you face any small issue you have to wait long for it to be solved from customer servis and you have to pay extra money for any small changes you want to do in software . proper training is not providing from Software team,

Natalia
HR Manager (Emirati Arabi Uniti)
Organizzazione eventi, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Easy to use

4,0 3 anni fa

Commenti: Keeping customers info organized. Tracking sales process and team.

Aspetti positivi:

User friendly . Good interface. Easy to learn and use.

Aspetti negativi:

Nothing really. All features are exactly what we need

Johnson
Finance Manager (Kuwait)
Prodotti alimentari e bevande, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Feedback

4,0 2 anni fa

Commenti: We are using Focus since 2003 hence overall comfortable with it.

Aspetti positivi:

1.Few features that was in RT not in Focus 9 2. Fixed Assets, Depreciation not posting correctly

Aspetti negativi:

The online option is very difficult to operate than Desktop. Lot of feather not there in online that has in Desktop

selva
DIRECTOR (India)
Prodotti chimici, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione
Fonte: SoftwareAdvice

customer support is horrible

3,0 5 anni fa

Commenti: when a product is supplied definitely there should be after sales service team and the principal developer should review the performance whether the customer is fully satisfied

Aspetti positivi:

easy to handle.can be accessible from anywhere.Having lot of options to get reports if fully trained.

Aspetti negativi:

lack of technically equipped franchisees and careless direct sales people.Not attentive immediately when some problem happens.

Amal
EDP Manager (Oman)
Settore automobilistico, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

My Feedback about Focus

5,0 2 anni fa

Commenti: It is really an Excellent software, flexible with all kinds of requirements. Overall saying, We are happy with this product.

Aspetti positivi:

* User Friendly * Easily Customizable * Flexibility * Excellent Support

Aspetti negativi:

* In web version, menus are placed in the side its better if it's placed on the top. * Color patterns are dull