--- description: Scopri le funzionalità di 800response, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: 800response - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software di lead generation](/directory/30963/lead-generation/software) > [800response](/software/179343/https-800response-com) # 800response Canonical: https://www.capterra.it/software/179343/https-800response-com Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/179343/https-800response-com?page=2) > 800response rappresenta una soluzione software SaaS completa e conveniente per la lead generation, il monitoraggio dei lead e l'analisi delle interazioni. > > Conclusione: valutazione di **4.8/5** stelle assegnate da 61 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza 800response? Collaborazione con aziende di piccole e medie dimensioni, società con più sedi, nonché sistemi di franchising in un'ampia gamma di settori, come automotive, ristrutturazioni domestiche, istruzione, sanità e altro ancora. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.8/5** | 61 Recensioni | | Facilità d'uso | 4.6/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 4.9/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.3/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.6/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 90% | (9/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: 800response - **Area geografica**: South Burlington, VT, USA - **Anno di fondazione**: 2011 ## Contesto commerciale - **Prezzo di partenza**: 250,00 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Chromebook (desktop) - **Lingue supportate**: inglese - **Paesi disponibili**: Canada, Stati Uniti ## Funzionalità - Acquisizione di potenziali clienti - Analisi visiva - CRM - Connettori di dati - Dashboard - Gestione della campagna - Gestione di potenziali clienti - ID chiamante - IVR - Importazione/Esportazione di dati - Instradamento delle chiamate - Lead Qualification - Monitoraggio delle chiamate - Monitoraggio delle conversioni - Monitoraggio delle parole chiave - Notifiche di potenziali clienti - Parametri prestazionali - Registrazione - Relazione delle chiamate - Rendicontazione e analisi statistiche - Segmentazione della clientela potenziale - Trascrizione delle chiamate ## Integrazioni (1 in totale) - Microsoft Excel ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica ## Categoria - [Software di lead generation](https://www.capterra.it/directory/30963/lead-generation/software) ## Categorie correlate - [Software di lead generation](https://www.capterra.it/directory/30963/lead-generation/software) - [Software per l'acquisizione di lead](https://www.capterra.it/directory/31017/lead-capture/software) - [Software per lead nurturing](https://www.capterra.it/directory/31563/lead-nurturing/software) - [Software per il monitoraggio delle chiamate](https://www.capterra.it/directory/30901/call-tracking/software) - [Software di Business Intelligence](https://www.capterra.it/directory/23/business-intelligence/software) ## Alternative 1. [Bitrix24](https://www.capterra.it/software/113540/bitrix24) — 4.2/5 (987 reviews) 2. [ActiveDEMAND](https://www.capterra.it/software/142305/activedemand) — 4.2/5 (79 reviews) 3. [EngageBay CRM](https://www.capterra.it/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 4. [LeadSquared](https://www.capterra.it/software/130199/leadsquared) — 4.3/5 (167 reviews) 5. [Twilio](https://www.capterra.it/software/180158/twilio-communications-platform) — 4.4/5 (501 reviews) ## Recensioni ### "Great for customer service auditing\!" — 5.0/5 > **Jon** | *29 dicembre 2020* | Industria edilizia | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: I love the call recording feature and the ability that 800response gives me to be able to listen in on my call center to track how they are doing and the information they are giving. I also love the demographics features built in. > > **Inconvenienti**: The overall interface is a bit dated and could use modernization but this doesn't affect functionality. ----- ### "Great Product" — 5.0/5 > **Donyel** | *25 settembre 2023* | Salute, benessere e fitness | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: 800 tracking allows me to use an easy number to remember on marketing so people can call our business for more information. It shows how many calls I get and where they are coming from and gives me the opportunity to listen to calls for training purposes. > > **Inconvenienti**: I wish there was a way to tell if a person is a new or existing customer when they first call, and I wish there was a way to collect more contact data from mobile callers. > > Great customer service. The platform is easy to work with and integrate into other software. ----- ### "Propelled Brands" — 2.0/5 > **Amanda** | *12 ottobre 2021* | Forniture e materiali | Tasso di raccomandazione: 0.0/10 > > **Vantaggi**: The call recordings. The customer service is also very good > > **Inconvenienti**: It is old fashioned, hard to navigate, not useful besides listening to calls > > Not very good. Good customer service but not a good platform ----- ### "Process Improvement for Profitability" — 5.0/5 > **Jonthan** | *6 gennaio 2022* | Materiali da costruzione | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: 800Response gives us the ability to nurture each lead we receive from its fundamental inception (Call Tacking), to learn from each experience (Call Recording), and to maximize each opportunity to support conversations and grow our business. > > **Inconvenienti**: 800Response gives us the ability to nurture each lead we receive from its fundamental inception (Call Tacking), to learn from each experience (Call Recording), and to maximize each opportunity to support conversations and grow our business. > > \[SENSITIVE CONTENT\] \& 800Response have been critical partners of ours for many, many years. There is no vendor that supports and nurtures us better than 800R and their partnership has allowed our team to focus on our business and be less marred by day-to-day irrelevancies. We are beyond thrill with Mariann \& 800Response and how they've support our growth with full advocacy and without reservation. ----- ### "Exceptional People with a Great Product" — 5.0/5 > **Larry** | *3 giugno 2021* | Beni di consumo | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Call tracking, recording, consumer profiling and integration with our contact center platform are all outstanding features at 800 Response. The speech analytics tool, Call Finder, is a world-class piece of software if you have the use for it. But the best parts of 800 Response are the team. For years, we have found everyone at the organization to be reliable, responsive, helpful and solution-oriented. The service from this group makes 800R standout. > > **Inconvenienti**: The Call Finder tool requires a team member at 800R to administrate and build searches. This is something we would prefer to do in-house, managing the software ourselves. > > Again, the staff, both customer-facing and back-end engineering are outstanding people who are a pleasure to work with and keep our relationship solid and profitable for both companies. ----- Pagina: 1/4\ Avanti: [Pagina successiva](https://www.capterra.it/software/179343/https-800response-com?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/179343/https-800response-com) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Dati strutturati