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Informazioni su BrandWide

BrandWide offre una piattaforma per la gestione, lo sviluppo e il marketing del franchising.

Ulteriori informazioni su BrandWide

Aspetti positivi:

Non disponibile

Aspetti negativi:

Non disponibile

Valutazioni di BrandWide

Punteggio medio

Facilità d'uso
4,9
Servizio clienti
5,0
Caratteristiche
4,9
Rapporto qualità-prezzo
5,0

Lo consiglieresti?

9,9/ 10

BrandWide ha una valutazione complessiva di 4,9 stelle su 5, calcolata sulla base di 16 recensioni degli utenti di Capterra.

Hai già usato BrandWide?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (16)

Brandon
Brandon
Franchise Consultant (USA)
Utente LinkedIn Verificato
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

BrandWide can be your 360 degree solution for franchise management

5,0 6 anni fa

Commenti: The team at BrandWide is always responsive, respectful and solution oriented.

Aspetti positivi:

BrandWide offers a tremendous amount of flexibility to be sure they will meet their customers needs. No one is placed in a box with their products. Tell them what you are trying to accomplish and they will find the solution for you.

Aspetti negativi:

I cannot think of anything at this time

Troy
CEO (USA)
Consulenza manageriale, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Thank you!

5,0 4 mesi fa

Aspetti positivi:

Avik and Manu are both extremely helpful and great to work with.

Aspetti negativi:

It is a little difficult to understand the system, but the team is very helpful whenever we get stuck.

Neil
Director (UK)
Salute, benessere e fitness, Lavoratore autonomo
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

A simple and easy CRM with a great range of features that drive increased sales

5,0 11 mesi fa

Commenti: The product and the support from the team at BrandWise is excellent.

Aspetti positivi:

The workflow and automation features linked with the ability to track prospect interactions creates a powerful CRM. Understanding your prospect and client behaviours equates to more sales.

Aspetti negativi:

It had handled every task I've needed it to do so there is nothing to not like.

Michael
President (USA)
Gestione formativa, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

BrandWide Delivers

5,0 2 mesi fa

Commenti: BrandWide enabled seamless communication with my customers, ensuring I stayed in constant contact and never missed a lead. Their platform allowed me to effectively guide prospects through our lead funnel, maintaining engagement at every stage. [sensitive content hidden] and [sensitive content hidden] were always accessible, offering exceptional support throughout the process. They helped us set up our account, which gave us the confidence to deliver outstanding customer service from the start.

Aspetti positivi:

Customer service and support was ALWAYS timely and helpful.

Aspetti negativi:

I liked everything about their platform and team. Great people!

Bill
Owner (USA)
Marketing e pubblicità, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Six stars for BrandWide

5,0 8 mesi fa

Commenti: As Director of Marketing for a major franchise operation and a consultant to numerous franchise owners, I’ve worked with the Soffront/BrandWide CRM for over five years. The easy-to-use platform provides all the functionality needed to nurture customers, fill and manage powerful sales funnels, and deliver targeted email marketing to thousands of contacts. Above all, the BrandWide staff of experts is always available to answer questions and provide support at every level. Six Stars for Brandwide.

Aspetti positivi:

It's a complete package and easy to use. Customer support is excellent.

Aspetti negativi:

BrandWide has not major flaws. Like any software, there can be minor problems but the support team is quick to get it right.

Bailey
Director of Franchise Development (USA)
Prodotti alimentari e bevande, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

A Game-Changer for Managing Franchise Operations!

5,0 3 mesi fa

Commenti: We have had a great experience using Brandwide CRM for our sales and marketing workflows. From the moment we started, the platform was intuitive, making it simple to set up automated campaigns and track customer interactions across multiple channels. The CRM provided analytics that helped us understand our customer journey, allowing us to tailor our messaging effectively. Their support team was responsive and knowledgeable, guiding us through any questions. Overall, Brandwide has been a valuable asset for optimizing our sales pipeline and scaling franchise operations.

Aspetti positivi:

I appreciate that the implementation program is not one-size fits all. They customize the platform to meet your needs and are very hands-on with support.

Aspetti negativi:

The user-interface on the franchisor side has a little bit of a learning curve and requires hands-on training in the beginning.

Makenzie
Franchise Business Coach (USA)
Salute, benessere e fitness, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Thank you Brandwide!

5,0 3 mesi fa

Commenti: We needed a CRM to house our documents, sales process, onboarding, compliance, and a learning management system. Brandwide was the only platform that included all of this and more in one site. We are impressed by the team's fast and effective customer service. We would recommend Brandwide to all business owners.

Aspetti positivi:

The Brandwide team provides excellent customer support.

Aspetti negativi:

There is nothing I don't like about Brandwide. If the team could consider allowing multi units to be accessed from one login, that would be helpful.

Khalida
Franchise director (USA)
Ristoranti, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Brandwide

5,0 6 mesi fa

Commenti: Excellent support, easy to use, and effective practices.

Aspetti positivi:

The support system is excellent. Anytime I need help with anything they are available.

Aspetti negativi:

The system is great. Certain things are still in progress.

Will
President (USA)
Ristoranti, 2-10 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Very effective for our business

5,0 8 mesi fa

Aspetti positivi:

Easy functionality, easy to learn the software

Aspetti negativi:

Nothing, i cant say anything wrong about this system

Arnab
Arnab
Founder (India)
Utente LinkedIn Verificato
Consulenza manageriale, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Recommended Franchise management software

5,0 3 anni fa

Commenti: Very good and I recommend !

Aspetti positivi:

I really like the easy dashboard and the the control that i can have for my franchise operations. Support is better than the other products that I have used

Aspetti negativi:

They should have more custom packages as my clients were asking for it

Peter
President (USA)
Industria edilizia, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Brandwide Exceeded Expectations

5,0 anno scorso

Aspetti positivi:

Everytime we needed the software to do something, the functionality was there. We just had to learn to use it.

Aspetti negativi:

We are very happy with the software. Support has been great

Angela
VP (USA)
Industria edilizia, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Love Brandwide

5,0 11 mesi fa

Aspetti positivi:

Ease of use Royalty tracking Notes and attachments

Aspetti negativi:

email invoice feature - would like it to save preferred email address

Petter
Manager (USA)
Servizi ai consumatori, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great customer service and features

5,0 3 anni fa

Commenti: I like everything about it

Aspetti positivi:

I’ve tried other softwares but they listen to our requests and implement them. Their team works hard to get our requests implemented. From CRM to newsletter s to user library they have it pretty good.

Aspetti negativi:

There’s a little bit of a learning curve with the software which requires some training which they provide.

Peter
President (USA)
Industria edilizia, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Soffront - a pleasant surprise

5,0 3 anni fa

Commenti: I thought their support was great. [SENSITIVE CONTENT] spent a lot of time with us. Additionally, they've begun to make some minor changes that we've requested.

Aspetti positivi:

Software is good from the franchisee standpoint and exceptional from the franchisor side.

Aspetti negativi:

It took a while to learn how to use it. But, there are so many

Georgia
Marketing Queen (USA)
Servizi ai consumatori, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Alternative considerate:

Finally! A technology company that fits my needs and performs on time

5,0 3 anni fa

Commenti: This is a great company. They offer what I need at a reasonable price and communicate extremely well. Glitches and errors are fixed in hours not days.

Aspetti positivi:

This software is highly customizable and all the franchisees prefer using it compared to other crms. The support from the team is phenomenal!

Aspetti negativi:

The billing could improve and they could have more you tube videos regarding training

Utente Verificato
Utente LinkedIn Verificato
Industria alberghiera, 51-200 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Very good

4,0 6 anni fa

Aspetti positivi:

Ease of use. Can't complain about the intuitiveness of the product.

Aspetti negativi:

Could use a few more features...spoke with the support team and they have a robust product road map.