--- description: Scopri le funzionalità di Teneo, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Teneo - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software per assistenti conversazionali](/directory/31596/conversational-ai-platform/software) > [Teneo](/software/180715/artificial-solutions) # Teneo Canonical: https://www.capterra.it/software/180715/artificial-solutions > Possibilità di coinvolgere i clienti grazie all'intelligenza artificiale conversazionale su qualsiasi canale, dispositivo o servizio, in qualsiasi lingua, ovunque essi siano, utilizzando la piattaforma Teneo. > > Conclusione: valutazione di **4.0/5** stelle assegnate da 2 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza Teneo? Specificamente progettata per l'uso aziendale e già implementata da aziende di tutto il mondo. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.0/5** | 2 Recensioni | | Facilità d'uso | 3.5/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 5.0/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 3.5/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.0/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: Artificial Solutions - **Area geografica**: Barcelona, Spagna - **Anno di fondazione**: 2001 ## Contesto commerciale - **Prezzo di partenza**: 0,01 USD - **Modello tariffario**: (Versione di prova gratuita (free trial)) - **Pubblico target**: 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Windows (desktop) - **Lingue supportate**: basco, bulgaro, catalano, ceco, cinese, danese, finlandese, francese, galiziano, giapponese, inglese, irlandese, italiano, norvegese, olandese, polacco, portoghese, portoghese brasiliano, portoghese europeo, russo, sloveno, spagnolo, svedese, tedesco, turco, ucraino, ungherese - **Paesi disponibili**: Austria, Belgio, Canada, Danimarca, Finlandia, Germania, Irlanda, Italia, Lussemburgo, Messico, Norvegia, Paesi Bassi, Polonia, Portogallo, Regno Unito, Romania, Slovacchia, Slovenia, Spagna, Stati Uniti e altri 4 ## Funzionalità - Chatbot - Comunicazione multi-canale - Creazione di report/analisi - Live Chat - Riconoscimento vocale - Sistema plurilingue ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Chat ## Categoria - [Software per assistenti conversazionali](https://www.capterra.it/directory/31596/conversational-ai-platform/software) ## Alternative 1. [Denser AI](https://www.capterra.it/software/1064391/denser-ai) — 5.0/5 (31 reviews) 2. [Botpress](https://www.capterra.it/software/199292/botpress) — 4.5/5 (37 reviews) 3. [Tidio](https://www.capterra.it/software/144040/tidio-chat) — 4.7/5 (590 reviews) 4. [TextCortex AI](https://www.capterra.it/software/1018715/textcortex-ai) — 4.7/5 (236 reviews) 5. [Wati](https://www.capterra.it/software/204314/wati) — 4.6/5 (203 reviews) ## Recensioni ### "Teneo - conversational AI development platform for global businesses" — 4.0/5 > **Maija** | *28 ottobre 2020* | Vendita al dettaglio | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: When we first looked at Teneo we were impressed how much it could do compared with other development platforms we were considering. It was important to us that the platform was user friendly so we could accelerate our plans to involve business users in the development and to deliver one of our core goals — corporate consistency across content, languages and technology. No other vendor could elaborate on how a global company like ours could utilize resources from Europe to deliver a conversational system running in North America. One of the reasons Circle K chose to work with Teneo was because of its master/local approach to languages that allows for a conversational AI application to be built in one language and easily ported to another. Teneo typical allows for 80% of the original build to be used. This helps to significantly increase ROI because less resources are required, and rapid expansion of the conversational application is possible. > > **Inconvenienti**: Our conversational AI strategy is managed by a cross functional team, which means that majority of development work is expected to be done by business users rather than tech experts. Teneo development platform isn't particularly user friendly - there's a significant learning curve to become an experienced user. > > We wanted to develop an intelligent, conversational digital assistant that was capable of answering a diverse number of questions in multiple languages. With help of Teneo we have efficiently delivered projects that bring value to the business. With help of experienced professionals from Artificial Solutions, our project team developed an integrated voicebot for Circle K’s fuel distribution call centre in a month - the department is now supported by a technology that reduces up to 50% of incoming requests in the call centre. In customer service department, we are working on a text based virtual assistant that answers to frequently asked questions about Circle K products, services, campaigns, loyalty programs in three Scandinavian languages. ----- ### "Leading Conversational AI Platform" — 4.0/5 > **Michael** | *19 agosto 2019* | Giochi d'azzardo e casinò | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: Over the last three years, Teneo has allowed us to reinforce our position as a disrupter in our sector and continue to push the boundaries in customer experience. Artificial Solutions’ robust, flexible platform has enabled us to easily build and go live with multiple conversational applications across a variety of channels, delivering our services to where our customers are already spending time. The platform facilitates conversationally complex interactions with customers; bringing contextual memory, understanding industry-specific \& nuanced terminology, and delivering a personalised, engaging and frictionless experience. > > **Inconvenienti**: Supports 35 different languages, however if looking to work in smaller markets, does require the development of these additional language resources. ## Link - [Visualizza su Capterra](https://www.capterra.it/software/180715/artificial-solutions) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Dati strutturati