Recensioni su Salesforce Commerce Cloud

Ottimo Software ma poca flessibilità senza programmatore interno

Aspetti positivi:

La piattaforma è sicuramente un drago, regge picchi di traffico davvero alti e ha funzionalità scalabili

Aspetti negativi:

Ogni nuova implementazione ha un costo elevato e ha necessità di uno sviluppo esterno

Great software but complicated to handle

Commenti: It serves to give you all the company's numbers and it is possible to integrate them all into a single system, however, as there are several layers of software, you can't manage without an internally prepared team to provide you with the support that you need.

Aspetti positivi:

It has many features, is very detailed, and can help you in every part of the sales funnel. It has a good integration with other apps, but you need a team to make it happen faster.

Aspetti negativi:

Because it is so detailed, it is sometimes difficult to have quick information in the palm of your hand, especially when providing dashboards and reports.

Good tool to enhance your shopping experience

Commenti: Overall we are very happy with Salesforce Commerce cloud because it provides very easy methods for integration and user interface is also very attractive. Apart from that it is also secure and reliable.

Aspetti positivi:

Salesforce Commerce cloud is very essential to boost your shopping experience by providing next generation AI tools. It provides very interactive dashboard and sales channels so that we can easily scale up our product sales.

Aspetti negativi:

May be pricing can be lowered little bit so that it can become more affordable. Also their customer support team is bit slow so it will take some time to get the response.

good catalog system

Commenti: the overall experience is good, maybe it miss some functionality to integrate with external monitoring system

Aspetti positivi:

we are using it for all our catalog and it replace our custom system with an high improvement on our service

Aspetti negativi:

some time since it is a saas, any change is a problem and became quite long. recently we had several issue with authentication

Salesforce Commerce Cloud - Pros and Cons

Commenti: Overall excellent. it provides me with the tools i need to successful and gives me options to customize my view

Aspetti positivi:

it gives me a detailed view of my claimants information and it's customizable to what i need

Aspetti negativi:

It locks up from time to time and is a bit finnicky with its integration with five9

Great Tool to Have, Customers will Thank You!

Aspetti positivi:

It seems to really help improve the shopping experience for the user, biggest pro was that it made some payment processes and automation on websites much quicker for customers. It integrates nicely with the websites I’ve used it with. Overall a pretty reliable software.

Aspetti negativi:

A bit of a learning curve at the beginning, but there are plenty of tutorials to help new users out which is a plus.

Good product

Commenti: Overall positive experience. I haven't encountered any concerning issues.

Aspetti positivi:

Feature packed and a lot of customizability and flexibility.

Aspetti negativi:

Takes a bit of a learning curve to get used to navigating around and using it to full potential.

Excellent Platform!

Commenti: Overall it is a great platform for any business and CRM deparment. Automation and ease of access makes this a very user friendly platform to use.

Aspetti positivi:

Sales for is a great platform for any business, it helps create workflows and automation in different departments of the business and allows you to manage your clients accordingly.

Aspetti negativi:

I think it can be pricey , if you require to purchase different addons depending on the need of your business but again if you have a large company the price is justified.

Solid E-commerce Platform with Great Features

Commenti: Overall, my experience with Salesforce Commerce Cloud has been positive. It has significantly improved our e-commerce operations and provided valuable insights through its analytics tools. While there are some challenges with setup and cost, the benefits it offers are substantial.

Aspetti positivi:

I really appreciated the user-friendly interface and the robust set of features that made managing our online store much easier. The integration capabilities with other Salesforce products are seamless, which enhances productivity.

Aspetti negativi:

The initial setup took some time. Additionally, the cost can be a bit high for smaller businesses.

Another good app

Commenti: Overall though I do like this app and ahall continue it's use

Aspetti positivi:

It's got really good features about it..

Aspetti negativi:

Not much to dislike except the cost kinda.

Vipul Sharma Review- SalesForce Cloud

Commenti: My overall experience with Salesforce cloud has been positive. I have easily been able to navigate through it and get through tasks easily.

Aspetti positivi:

Salesfore commerce cloud is an easy to use and interactive space that lets use easily manage clients and navigate through each of them with comfort.

Aspetti negativi:

The salesforce commerce cloud looks a bit outdated, it looks like it has not been updated in a long time, so making that different will be a game-changer!

Transforming Retail with Salesforce Commerce Cloud

Commenti: Salesforce Commerce Cloud is a top dog solution for businesses looking to elevate their eCommerce strategy. The platform’s strength lies within its ability to provide a personalized shopping experience across all channels while seamlessly bringing together other Salesforce products. In my opinion it’s best for medium to large businesses whom have the resources to fully utilize its capabilities. Despite the higher price point and potential learning curve, Salesforce Commerce Cloud offers a level of flexibility and scalability that sets it apart from other platforms in the market. Salesforce Commerce Cloud has definitely set a new standard for eCommerce platforms, offering a scalable solution designed to help businesses deliver personalized shopping experiences across all channels.

Aspetti positivi:

What i enjoy the most about the Salesforce Commerce Cloud would be that they have such a great reputation at bringing together online and offline customer experiences. I also really love the powerful AI integration they have which personalizes the recommendations for products and the search results are based on each individuals shopping behavior. To me the improved my shopping experience as a whole. I like how the platform provides detailed insights into shoppers behavior, sales trends, inventory, and everything else. Whether you’re growing fast or even dealing with seasonal downfalls Salesforce Commerce Cloud scales with ease. You never have to worry about server management or any downtime during any high- traffic events. It grows alongside your business needs.

Aspetti negativi:

While Salesforce Commerce Cloud is a very powerful tool, it may be overwhelming for smaller businesses such as myself or for those just starting out. If I wasn't very computer savvy I'd probably experience more hiccups than what I have. The setup process can be bit complex, and the platform’s extensive features set can require time and expertise to fully gain some understanding in. Another con that I personally saw is the cost. To me it's definitely a bit on the pricier side, for small to medium sized businesses for sure. Although the platform is highly customizable, some businesses with specific needs may find it a bit difficult to get the platform exactly to what they require with any assistance from the creator of the program.

Salesforce - uma plataforma magnifica para vendas

Commenti: Magnífico, fantástico e poderoso em integrações. Se você usar o ERP da TOTVS o Protheus, poderá contratar a ferramenta PSIntegra da Prospera sistema, que tornará esse processo ERP TOTVS + Salesforce sem dúvida um sucesso.

Aspetti positivi:

O Salesforce como um todo é um poderoso sistema, excelente para CRM e vendas como um todo, alta escalabilidade, extraordinária disponibilidade, e altamente flexível, um software que certamente revolucionou os conceitos de vendas, marketing e usabilidade para consultores de vendas.

Aspetti negativi:

Não tenho o que reclamar, apenas o preço que é salgado, porém é excepcional, se conseguir encaixar no custo beneficio de sua empresa, certamente estará escolhendo a melhor ferramenta na atualidade para vendas.

Salesforce review

Aspetti positivi:

Its scalability and built-in AI features, like product recommendations, help optimize conversions. The platform’s seamless integration with Salesforce CRM ensures smooth customer data management,

Aspetti negativi:

The most challenging aspect of Salesforce Commerce Cloud can be its complex setup and configuration processes, which may require significant technical expertise.

Easy Navigation

Aspetti positivi:

Salesforce Commerce Cloud is easy to navigate.

Aspetti negativi:

Salesforce Commerce Cloud could use a sleeker design.

Reliable and customizable

Commenti: Overall, my experience with Salesforce Commerce Cloud has been positive. I haven't experienced any issues yet and the features fulfill my requirements and purpose of using it.

Aspetti positivi:

Salesforce Commerce Cloud is simple and easy to use offers features such as customability, scalability, and data-driven insights that are useful. I primarily use these three features to evaluate current customers and it is extremely helpful in assisting me to evaluate my approaches.

Aspetti negativi:

There are no cons, as so far the platform has been reliable and easy to use. I haven't experienced any problems yet.

Salesforce Review

Aspetti positivi:

Tracks sales Inventory extremely well, Keeps up with up to date information on Inventory

Aspetti negativi:

Too pricey, Requires a lot of set up to be implemented

Salesforce

Commenti: I am very satisfied that it checks all the boxes that is needed

Aspetti positivi:

The way it meets all the functionalities of RACI model and following up has made it easier with Clients/Customers. It also helps in finding all relevant information at one place

Aspetti negativi:

Well, it takes a bit more effort to get everyone aligned to start using it because of its vast features

Good so far!

Commenti: Relatively new to it but familiar with competitor HubSpot who has similar capabilities

Aspetti positivi:

The integrations with Gmail are useful for users of this software.

Aspetti negativi:

The tasks need to be more flexible and mark as complete easier when clicked into.

SalesForce Commerce

Aspetti positivi:

Easy to create account, contact and place orders

Aspetti negativi:

I have not found a con which is not there in other products

Salesforce commerce review

Commenti: Overall experience is great so far. Havent had any issues except when first setting up. The staff was able to walk me thru the process helping me every step of the way and answering any questions i had.

Aspetti positivi:

I love the user friendly and easy to navigate platform. I like the fact that its secure as well

Aspetti negativi:

None yet had a technical issue when first went to setup everything but was quickly fixed with agents help

Salesforce commerce cloud revied

Commenti: Overall i will recommend it to everyone.

Aspetti positivi:

Salesforce commerce cloud offers core capabilities: B2B Commerce, B2B2C Commerce, and B2C Commerce.

Aspetti negativi:

the one thing it lags is its not as fast as other platforms

Good communication channel

Commenti: It is a good work tool, it allows you to speed up the issue of communications and have everything much more controlled and streamline work once you have learned to use it

Aspetti positivi:

It's great to have a tool to be able to communicate quickly with your entire customer database

Aspetti negativi:

Having to teach workers how to use a new work tool and have to integrate it with all programs

Works Well

Aspetti positivi:

Ability to make it fit the company needs. Robust system that works well when implemented correctly.

Aspetti negativi:

Not very intuitive. There is a learning curve with it and training others can be difficult.

Es muy Intuitivo

Aspetti positivi:

Esta plataforma me parecio supremamente facil de utilizar, es intuitiva, su interfas grafica es muy amigable a la vista.

Aspetti negativi:

sinceramente cuando lo utilice no tuve inconveniente alguno con el.