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Informazioni su Zoho BugTracker

Un'applicazione di registrazione dei bug semplice, veloce e scalabile che ti aiuta a gestire facilmente i bug e a consegnare prodotti eccezionali in tempo.

Ulteriori informazioni su Zoho BugTracker

Aspetti positivi:

Tracking and managing issues is very easy. No special training required if you have experience working on any ticketing system in the past or atleast has the understanding of Helpdesk workflow.

Aspetti negativi:

About the paid features, user is obliged to pay for a small feature.

Valutazioni di Zoho BugTracker

Punteggio medio

Facilità d'uso
4,6
Servizio clienti
4,5
Caratteristiche
4,5
Rapporto qualità-prezzo
4,6

Lo consiglieresti?

8,8/ 10

Zoho BugTracker ha una valutazione complessiva di 4,7 stelle su 5, calcolata sulla base di 173 recensioni degli utenti di Capterra.

Hai già usato Zoho BugTracker?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (173)

Vikram
Vikram
Senior Manager - Technial and Products (Canada)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Zoho's BugTracker for Issue/Bug/Change Management

4,0 6 anni fa

Commenti: We are using the bugtracker for case management as being a SaaS provider and on Agile, we are need to be very flexible in our product. Hence the changes, issues need to records more frequently and quickly so that we can respond well in time. this tools helps achieve the goal

Aspetti positivi:

Zoho Bugtracker is a very simple yet powerful tool for managing the issues/bugs or changes. The layout is simple and you can respond or add comments to your bugs from email/app. The categorization within projects helps narrow down to project and gives a better overview of the status of the project. The dashboards are also very useful.

Aspetti negativi:

Unfortunately, i have noticed that as the comments/notes or screen keep accumulating in a case - the page behaves weird. For eg: we had a very length email which contains lot of details and when this email was sent as it to the case through email, the page went extremely long at bugtrackers and the verticle scroll bar almost disappeared. But in general it is very good for all project types

Logan
SQA Engineer (USA)
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Love this bug tracking software

5,0 4 anni fa

Commenti: Love the product and for the money, great investment.

Aspetti positivi:

It was so easy to use and setup new user to account.

Aspetti negativi:

Free software database space is small. Hit it after logging less than 50 bugs.

Liju
QA (Irlanda)
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Zoho BugTracker

3,0 6 anni fa

Commenti: Very good, it does the job

Aspetti positivi:

At present, I m on a basic plan, but the premium plan offers more feature and I am looking forward to that one

Aspetti negativi:

The software is not giving may QA Process oriented option while creating a bug. Also exporting bug is not working the way the user wants

Stephen
Cloud Infrastructure Engineer (UK)
Software informatici, 51-200 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Alternative considerate:

ZoHo BugTracker The Do it all Bug Tracking Software

5,0 3 anni fa

Commenti: Instrumental in providing a great user experience

Aspetti positivi:

The ease of use of logging and work flowing bugs

Aspetti negativi:

The user management could be a little easier

Gerald
Developer (Sudafrica)
Design, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Alternative considerate:

Effective Bug Tracking

5,0 6 anni fa

Commenti: Super easy tracker and report. Follow progress and make sure the coding team are picking up what I'm putting down.

Aspetti positivi:

Its really easy to use, you can dive right in.

Aspetti negativi:

Nothing at this stage - loving it so far.

prasad
ceo (India)
Semiconduttori, 51-200 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

useful tool for my project

5,0 8 mesi fa

Aspetti positivi:

all good, not seen any issues as i am just trying it

Aspetti negativi:

no

Rao Wajahat
Rao Wajahat
T24 Senior Functional Analyst (Pakistan)
Utente LinkedIn Verificato
Servizi bancari, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Bug Tracking and reporting so simple.

4,0 4 anni fa

Aspetti positivi:

Zoho Bug Tracker is a great example of such a solution. This solution allows you to create a web form that helps you submit issues. Attached to the client. Its ease of deployment and ease of use was something we saw so far. The ability to add details to each issue is also very wide, you can track the status of your issue with a single click.

Aspetti negativi:

Configuration is quite limited, these external users also need to be able to add more functionality and flexibility.

Geetika
Geetika
Co-Founder (India)
Utente LinkedIn Verificato
Software informatici, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Zoho Bug Tracker

5,0 6 anni fa

Commenti: Very Good.

Aspetti positivi:

I really like the user interface which is very friendly for users from all background. The software is easy to use and has lots of functionalities. Moreover it is easiest for a small company like mine with only 5-6 users to use the basic features for free. We don't have either the budget or the knowledge to use the more complex bug tracking softwares and this works perfectly for us.

Aspetti negativi:

I wish we could customize it a bit more. I also wish there were more ways in which we could classify bugs with larger range of severity. But honestly saying I am very satisfied with Zoho Bugs and these are only minor points.

Ruban
Ruban
Member of Technical Staff (India)
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 10.000+ dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Best software bug tracker for app development

4,0 3 anni fa

Aspetti positivi:

Good UI, and the best workflow of the bugs lifecycle. generating timesheet is also the best feature we liked.

Aspetti negativi:

Storage limits. Apart from that this tool is good ans easy to adopt.

Frank
Frank
Senior Software Engineer (USA)
Utente LinkedIn Verificato
Software informatici, 51-200 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

A very good bug tracking application

4,0 6 anni fa

Aspetti positivi:

Of all the big tracking softwares I've used, Zoho bug tracker is easily that simplest to use. The ease of use doesn't mean it's a lightweight. Rather, it's very powerful and easy to customize to fit my workflows. Zoho bug tracker has very reasonable pricing. I also like the support from the team. They're usually very quick and helpful whenever help is needed.

Aspetti negativi:

The only thing I've always felt zoho bug tracker lacked was a mobile app. Now there's a mobile app that works very well, there's absolute nothing to complain about.

Emerson
CTO (Perù)
Servizi finanziari, 11-50 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

it helps me a lot

5,0 2 anni fa

Aspetti positivi:

I like that it helps me organize and solve my mistakes

Aspetti negativi:

that they change my price without knowing

Utente Verificato
Utente LinkedIn Verificato
Intrattenimento, 10.000+ dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Instantly Spots and Tracks Bugs You Don’t Need

5,0 6 anni fa

Aspetti positivi:

I use Zoho Bug Tracker to identify if there are any bugs in the programs I use. This software is quite helpful because it alerts me each time there are bugs. There are software that can slow your system down or even occupy a lot of bandwidth which causes your computer to freeze or lag. Some software automatically has you download other features you don’t need without you even knowing. Zoho Bug Tracker is quick to spot these issues and keeps my computer running at the speed I desire it to be. I never have to worry about bugs with this software.

Aspetti negativi:

My main issue with this software is the steep cost. Lowering the price would make it more attractive for consumers to purchase since people do need this type of software.

Utente Verificato
Utente LinkedIn Verificato
, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Increased productivity

4,0 7 anni fa

Aspetti positivi:

Very fast custom views and a user-friendly dashboard to manage bugs. the feature I liked the most is their kanban view of the portal it gives ease of use in tracking bugs. Increases the productivity with predefined privileges for every user and hierarchy.

Aspetti negativi:

It is on the little pricey side than other bug tracking solutions. Doesn't have the mobile app. It doesn't provide the mobile app.

Shakir
Shakir
CEO (USA)
Utente LinkedIn Verificato
Software informatici, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione
Fonte: GetApp

Zoho Does it AGAIN!

5,0 4 anni fa

Aspetti positivi:

Zoho has a unique ability to look at problems and create solutions for companies from a workflow point of view. They don't develop products which are half thought and/or applicable to one industry. They TRULLY create SOLUTIONS. The zoho bugtracker is a perfect example of such a solution. This solution allows you create a webform which is connected to the client side to help collect issues. Then in the dashboard assign users, projects and tasks. Track the progress and let the client track it all along the way. And this is probably only 18% of its full capabilities.

Aspetti negativi:

The only thing I would like to see is the webform pick up the URL automatically.

Aleksandar
Programmer (Serbia)
Videogiochi, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Must have for indie projects

4,0 6 anni fa

Commenti: We are using it for indie game and it's really amazing. Easy to track bugs and project status. It automatically creates Relase notes for each milestone, which is great! Also, collaborating is also great.
Free version is more then enough for small teams like ours.

Aspetti positivi:

-Ease of use -A lot of functionality to help the project organization -UI is really good -Fast and stable -Free version is enough most of the time -Nothing and no one will bother you when using free version -Collaborating is easy -Useful notifications -You even get a forum (even with the free version)

Aspetti negativi:

There is a lack of customization: -Can't add new custom entries for bug status (for example "re-opened" or "waiting for") -Milestone status is always set to Open, even if it's just a planned milestone for the future. Can't add new status for milestones -Can't add new custom entries for bug severity, classification In short, you have to use it as they meant to, no customization at all.

Stathis
Senior Software Engineer (Grecia)
Servizi e tecnologie dell'informazione, 51-200 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

the swiss knife of bug tracking

5,0 3 anni fa

Commenti: collaboration in issue and bug tracking between teams that do not physically connect.

Aspetti positivi:

We mostly use the bug tracking features in a group of four companies that work together for a project. The bug tracking is a 100% complete system with many features smartly implemented so learning curve is quite small.

Aspetti negativi:

We really could not find any missing features. One thing that could be improved is to add a feature in order for a new account to be able to have as less as possible features in terms of reducing the complexity of the UI.

Utente Verificato
Utente LinkedIn Verificato
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione
Fonte: GetApp

Good

5,0 4 anni fa

Aspetti positivi:

Provides all needed tools; I like the mobile application

Aspetti negativi:

No real-time notifications on web browser

Ravikiran
Architect (India)
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Best place to log and manage bugs

5,0 7 anni fa

Commenti: Worth having in the organization to avoid the cost of infracture

Aspetti positivi:

Easy to log and track best integration with calendar Supports blogs and forums Easy to collaborate with the help of the chat Good support to add related documents Good work flow support

Aspetti negativi:

Little expensive Lack of change log support Not having good support for complex projects support Overall not much to complain

Utente Verificato
Utente LinkedIn Verificato
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Alternative considerate:

“Zoho Bug Tracker is Awesome!

5,0 4 anni fa

Aspetti positivi:

It is a good bug tracking software very ease of use

Aspetti negativi:

do not have one thing that I do not like, at this moment.

Utente Verificato
Utente LinkedIn Verificato
Consulenza manageriale, 1.001-5.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione
Fonte: GetApp

Cheap,Productive,Easy to use

4,0 5 anni fa

Commenti: Cheap,Productive,Easy to use i Strongly suggess this

Aspetti positivi:

Cheap,Productive,Easy to use Reporting tool is very clear

Aspetti negativi:

Not very detail report and information exporting options are less

Kamar
Software Developer (India)
Utente LinkedIn Verificato
Produzione di media
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione
Fonte: GetApp

Best Solution for Bug Tracking

5,0 7 anni fa

Aspetti positivi:

Have been using Bug Tracking Tools last 7 Months it got way easier to manage and plan new product updates. You can easily divide between new product updates and bug fixes.

Aspetti negativi:

Zoho's technical support is not helpful whatsoever, Little expensive and there is no mobile apps. Overall not much to complain

Haider Ali
cto (Pakistan)
Utente LinkedIn Verificato
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Zoho bug tracker really useful

4,0 6 anni fa

Aspetti positivi:

Easy to understand UI. New users can easily start using it

Aspetti negativi:

free version does not have the ability to export bugs

Osama
General Manager (Egitto)
Servizi e tecnologie dell'informazione, 11-50 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

All in one product

5,0 5 anni fa

Aspetti positivi:

As a software house, I have been for searching for a long time for a cloud solution to have all operations integrated into one: Project Management, Issues/Bugs Tracking, Help Desk for Customers with SLA, Receiving issues from customers via various channels (email and through support portal), Timesheets management. I wanted all that to be available at a reasonable price. I found that at Zoho Bugtracker

Aspetti negativi:

Ability to be to track administrative time (non-projects time) in timesheets and have it integrated with Zoho People (HR system) for marking holidays and vacations on the timesheet

Utente Verificato
Utente LinkedIn Verificato
Macchinari, 51-200 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

game changer

5,0 6 anni fa

Aspetti positivi:

I have been looking for years of this kind of software. It real improves my product performance.

Aspetti negativi:

I have not found any cons of this software.

Myles
Tech support (UK)
Intrattenimento, 51-200 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

A great tool for QA in a tech company.

5,0 3 anni fa

Commenti: Overall a great tool for any QA.

Aspetti positivi:

The ease of use, UX, and the way I can make bugs/dashboards with ease.

Aspetti negativi:

The pricing was a bit steep and the no way to add kanban boards (or haven't seen yet)