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Informazioni su Opinew

Piattaforma di gestione delle recensioni per Shopify, per ottenere recensioni testuali, foto, video e importare le recensioni da Amazon, Aliexpress o eBay.

Ulteriori informazioni su Opinew

Aspetti positivi:

Their ability to import customer reviews from Amazon to Shopify. Pricing, usability and more.

Aspetti negativi:

It must be review monitoring,so scams will be detected faster.

Valutazioni di Opinew

Punteggio medio

Facilità d'uso
4,7
Servizio clienti
4,9
Caratteristiche
4,8
Rapporto qualità-prezzo
4,8

Lo consiglieresti?

9,1/10

Opinew ha una valutazione complessiva di 4,8 stelle su 5, calcolata sulla base di 42 recensioni degli utenti di Capterra.

Hai già usato Opinew?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (42)

Tahmi
Tahmi
Owner (USA)
Utente LinkedIn Verificato
Moda e articoli di abbigliamento, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great product for a good price

5,0 3 anni fa

Aspetti positivi:

One of the things that I like most about Opinew is the ability to pull in reviews for my items that are on other platforms. It really makes moving customers from a marketplace to my own website easier when I'm able to show that social proof. And Opinew also makes it easy to get reviews from the sales on my website, offering branded email options to send out to customers asking for reviews as well as offering the ability to give customers discounts on future purchases when leaving a review. Their support is top notch, not only helping me to get my Shopify templates correctly set up the first time, but also helping when subsequent template updates need tweaks as well.

Aspetti negativi:

The one thing I wish Opinew did better would be to make it easier to share good reviews on social media like other review software does. But I have templates for social media posts made in Canva, so it's not that difficult to paste in good reviews and make posts out of them.

Oscar
Product Director (Messico)
Software informatici, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Alternative considerate:

Way more than we expected!

5,0 4 anni fa

Commenti: We're a small software development agency, and we've had to set up Shopify shops for many clients. With all the limitations that Shopify has as a platform, Opinew's tools have been very useful to make sure the styles are how they are meant to be and the products/shop look trustable.
They have so many features but right now I remember once when the printed reviews and coupons came in very handy with this client that needed to ship the products but also wanted to get feedback.
Another thing: Opinew is a big boost for the SEO.

Aspetti positivi:

First, how easy it is to customize to the theme's style, anyone can do it. Also, how it imports reviews to a product from different providers (Amazon, E-bayd, AlliExpress), and how these reviews give the website a way more trustworthy overall look. We love it.

Aspetti negativi:

I'd love to see different kinds of widgets such as viewing the most recent reviews but, to be honest, we're happy with the ones they have.

Liz
Director of Marketing (USA)
Marketing e pubblicità, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Great Customer Service

4,0 3 anni fa

Aspetti positivi:

How quickly customer service gets back to me (within minutes via chat)

Aspetti negativi:

The pricing, alot of add on features/ upgrades

Art
Owner (USA)
Editoria, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Solid App that helps me managing both my own website and Amazon.

5,0 anno scorso

Commenti: So far it has supported my business well. I am not waiting for review to start coming in .

Aspetti positivi:

I like that I can pull in my Amazon reviews. It is very important to my business.

Aspetti negativi:

Additional fees for other features in the app. Everything should be one inclusive cost.

Mary
Analyst (UK)
Software informatici, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

All-in-one review management tool for Shopify stores. Import reviews from Amazon, eBay, and AliExpre

5,0 2 anni fa

Commenti: I can attest to Opinew’s efficacy. Their ability to import customer reviews from Amazon to a Shopify store has been a game-changer. This interface is user-friendly and makes managing customer feedback and reviews a breeze. Moreover, the added features (like email and SMS flows) have streamlined our process of collecting customer feedback. I would highly recommend Opinew to all companies who want to scale their business on the Shopify platform and ensure customer satisfaction.

Aspetti positivi:

Their ability to import customer reviews from Amazon to Shopify. Pricing, usability and more.

Aspetti negativi:

The Opinew software was easy to use and I had no problems.

Utente Verificato
Utente LinkedIn Verificato
Contabilità, 501-1.000 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Usefull Software

4,0 2 anni fa

Commenti: Its not for business,it is for me. Before I buy something, I try to see if there is any review about the product on Opinew. So reviews are helping to decide whether buy or not.

Aspetti positivi:

Software is realy easy to use. It helps a lot to see some item review you wanna purchase. Before I buy something, I try to see if there is any review about the product on Opinew. So reviews are helping to decide whether buy or not.

Aspetti negativi:

It must be review monitoring,so scams will be detected faster.

Stefan
Director (UK)
Organizzazione eventi, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Great Review Management System and Importer

5,0 4 anni fa

Commenti: Overall, we are a long standing customer of Opinew and have build a great relationship with the team. We are impressed with the cadence in which they update the platform, and with the great support they provide to new customers. Because of that, when working with new shops/merchants, we are confidently recommending Opinew as the tool of choice for powerful review management and importing on Shopify.

Aspetti positivi:

We have been using Opinew for more than two years now. The product keeps on improving with new feature updates, integrations, and partnerships announced all the time. After carefully reviewing other review apps in 2019/20, we identified Opinew as the one to use and recommend to our merchants. Their support is very helpful, friendly and available around the clock (which saved us a couple of times already). Opinew has a very comprehensive feature set, that includes: * multiple review widgets for the shop website * ability to include photos/videos in customer reviews * automated review requests (email, sms, printed) * great review management functionality * coupon creation/use for review incentivisation Moreover, Opinew is also offering very powerful import functionality to anyone who is moving shops from another platform like Amazon, Ebay or Aliexpress. These features include: * Amazon, Ebay, Aliexpress review imports * automated review synchronisation * review migration/import from other review apps * Chrome plugin for bulk import of product reviews The review importer functionality, especially with the Chrome extension, is a power tool for anyone who needs to import reviews. Many of our dropshipping merchants are using Opinew with Oberlo to set up online shops in minutes. Import products with Overlo, import reviews with Opinew, and start selling. Opinew has been a great platform for many years now that we thoroughly recommend.

Aspetti negativi:

As mentioned above, the Opinew system is very feature rich. For new users the number of features (widgets, automations, importers) can sometimes be daunting at the start. However, with recent improvements/updates to user onboarding and the help centre, we do not perceive this to be an issue. If a user gets lost at any point, then the Opinew customer support will be there to help and guide them through the system.

Bob
President (USA)
Beni di lusso e gioielli, Lavoratore autonomo
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Excellent Website/Product Review App for Shopify Stores - Outstanding Customer Service

5,0 4 anni fa

Commenti: Very positive and they are very responsive to requests for help and listening to new feature suggestions.

Aspetti positivi:

One of the primary reason we choose Opinew was their ability to import product reviews from our eBay store. The process to match the product review on eBay to the same or similar product in our Shopify store took a while to master, but once we figured it out, it worked very well for us. Their customer service has been HIGHLY responsive!! Very quick to respond, even on weekends and later in the evening. Highly recommend.

Aspetti negativi:

Our biggest problem in the beginning was lack of clear straightforward documentation on how to setup the product and then manage it day to day. Their documentation has improved in the past few months.

Krish
Krish
Director of marketing (Canada)
Utente LinkedIn Verificato
Articoli sportivi, 11-50 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Opinew is a great way to start gathering and organizing reviews

4,0 4 anni fa

Commenti: very very good.
Nearly perfect

Aspetti positivi:

Able to pull the Reviews off Amazon And add them on my Shopify product pages

Aspetti negativi:

The speed and the impact on my page load times was disappointing

Utente Verificato
Utente LinkedIn Verificato
Servizi bancari, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Easy to use

5,0 3 anni fa

Commenti: I don't find any problem untill now

Aspetti positivi:

I my own experience, you can find many good reviews and it's really easy to use.

Aspetti negativi:

I think the interface improve a little bit

Utente Verificato
Utente LinkedIn Verificato
Software informatici, 51-200 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

Opinew es una de las mejores herramientas en el mercado para gestionar reseñas

5,0 3 anni fa

Commenti: Me ha encantado el producto, porque ha permitido conocer la opinion de muchas persoans, que utilizan ciertos software.

Aspetti positivi:

Una aplicación extraordinaria para utilizar. se ajusta de forma natural, lo que ahorra un montón de tiempo! la asistencia es en general bastante productiva también! sugeririble!

Aspetti negativi:

Hay elementos sorprendentes que podemos tener con el rediseño.

Adam
Content Manager (USA)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

A Lot of Good Features in One Integrated Package

4,0 4 anni fa

Aspetti positivi:

It integrates easily with Shopify. We also like how it allows both customer reviews with images as well as question and answer right on the product page.

Aspetti negativi:

Even though it has features to customize the look of the widget on your website, it can be difficult to make it look professional and functional if you use a custom Shopify template.

Rogelio
General Manager (Spagna)
Beni di consumo, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

All what you´re looking for

5,0 4 anni fa

Commenti: Software works really good, and the customer experience is very atractive, so we´re getting many positive reviews in our site/products.

Aspetti positivi:

Opinew is an easy app to use, it comes with all the features we need (and more) and it is also very easy to use. In adition, any problem you may have they solve it within 24h.

Aspetti negativi:

I did not really find any problem with the app yet.

Jamie
Founder (Australia)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Opinew's a great tool for integrating reviews

5,0 4 anni fa

Aspetti positivi:

Opinew's a great tool for integrating reviews. We use the integration between Amazon and Shopify (along with email). The implementation is simple. [SENSITIVE CONTENT HIDDEN] from the support team is always helpful and responsive.

Aspetti negativi:

Nothing major. Lower cost would be nice.

brian
Senior Technical Support Officer (Australia)
Servizi e tecnologie dell'informazione, 10.000+ dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Extremely happy, helped my store conversons

5,0 2 anni fa

Commenti: Very happy.

Aspetti positivi:

The ease of use and the fact that the reviews from Amazon, ebay are genuine Authentic reviews.

Aspetti negativi:

the face that I need more reviews, the plan I was on ran out quickly. it did have 500 reviews though.

Sebastian
Company Owner (Paesi Bassi)
Commercio all'ingrosso, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Make customers trust your store

4,0 2 anni fa

Commenti: The product is good but the customer service is even better - The team will support you right away in any need!

Aspetti positivi:

It's very easy to import rating from platforms which have many more ratings than yours. This is very helpful not only from a client perspective but as well from a company perspective as you can decide which products to market and which to even stock more for yourself.

Aspetti negativi:

The amount of bulk actions that can be done is very limited - I would like to update the number of reviews / minimum threshold of products I get from Amazon and I can't do that.

Nathan
Online Specialist (USA)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Easy to use and helps out tremendously!

5,0 3 anni fa

Commenti: Installation was easy and figuring out how to use the software was much simpler than I anticipated. This has helped saved me a ton of time.

Aspetti positivi:

The easy of use of the software is amazing. Being able to manage incoming reviews and feedback has been extremely helpful.

Aspetti negativi:

I can't think of anything at the moment.

Lindsay
CEO (Svezia)
Cosmetica, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

A great plug-in that I've used for 15 months for my eCommerce stores

5,0 4 anni fa

Commenti: Opinew makes it easy to upload reviews from multiple sources quickly and accurately. There's even an "update-button" where you can upload the latest review from your previously selected sources with a single click. Click, click, done. I like it.

Aspetti positivi:

I've used Opinew for over a year now for several Shopify stores. It's very reliable and easy to use, and you can quickly upload reviews from Amazon, eBay, Aliexpress etc. It does everything you need from a review software plug-in really.

Aspetti negativi:

A few times the app has gone down for like 30 minutes randomly, that would be my only complaint. It can be a bit buggy at times.

Chello
Ecommerce Manager (USA)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

The best way to show reviews on Amazon and other marketplaces! Opinew is top notch!

5,0 3 anni fa

Commenti: So far .... amazing!

Aspetti positivi:

Easy to use and the support from [SENSITIVE CONTENT] is top notch!

Aspetti negativi:

For a newly started store, the monthly fee seems excessive.

Emily
Founder (USA)
Vendita al dettaglio, Lavoratore autonomo
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great App for Customer Trust

5,0 4 anni fa

Aspetti positivi:

I love that this allows customers to leave reviews so that new customers are able to trust our brand.

Aspetti negativi:

I can't think of anything that I don't like.

Divjot
Director (Canada)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Great Product

5,0 3 anni fa

Commenti: Great service and great product. Good stuff

Aspetti positivi:

The product is very easy of use. Support is great!

Aspetti negativi:

Wish they had a site review feature as we don't sell the same products. Inventory changes

Kumbar
Director of Sales (Pakistan)
Articoli sportivi, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Awesome addition to our website!

4,0 4 anni fa

Commenti: This is an awesome product all in all, I do believe it is the best out there in the market.

Aspetti positivi:

Opinew Reviews is a great and easy to use tool that we just stumbled upon at White Duck Outdoors, INC. It is easy to use, great for customers to quickly ask a question, and ofcourse leave a good rating, adding more validity to our already flourishing business.

Aspetti negativi:

Answering questions could be easier, reviewers and spam questions could be filtered out better.

vishal
smm (India)
Vendita al dettaglio, Lavoratore autonomo
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

Top notch.

5,0 3 anni fa

Aspetti positivi:

when you're just starting out, opinew is a fantastic tool. easy to use, user-friendly, amazing team.

Aspetti negativi:

fairly priced. easy to use. amazing support team.

Kathy
Business Owner (USA)
Vendita al dettaglio, 2-10 dipendenti
Ha utilizzato il software per: Prova gratuita
Fonte della recensione

[SENSITIVE CONTENT] was awesome!

5,0 3 anni fa

Commenti: [SENSITIVE CONTENT] was so patient and helpful! My issue was resolved quickly and he went above and beyond to make sure the everything was uploaded exactly the way that I described. Would highly recommend using Opinew!

Aspetti positivi:

It was easy to install and it helped my site Speed

Aspetti negativi:

I love the software, I'm not tech savvy.

Vanessa
Owner (USA)
Artigianato, Lavoratore autonomo
Ha utilizzato il software per: 1-5 mesi
Fonte della recensione

Loving this review program!!

5,0 4 anni fa

Aspetti positivi:

I switched over to Opinew after trialing another. The setup was a breeze and my customers have found the process to leave a review so user friendly. I love the workflow from beginning to end!

Aspetti negativi:

After adding a colored background, the top doesn't have spacing to allow color so it looks a little funny. But this wasn't a make it or break it for me.