--- description: Scopri le funzionalità di AppFollow, i dettagli del prodotto, chi utilizza il software e quali sono i prodotti suggeriti. Attraverso le recensioni di utenti verificati potrai capire com’è la user experience, l’assistenza post-vendita e molto altro. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AppFollow - Prezzi, recensioni, informazioni - Capterra Italia 2026 --- Breadcrumb: [Home](/) > [Software di customer satisfaction](/directory/30541/customer-satisfaction/software) > [AppFollow](/software/181039/appfollow) # AppFollow Canonical: https://www.capterra.it/software/181039/appfollow Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/181039/appfollow?page=2) > Strumento che consente di tenere traccia delle applicazioni mobili e di aumentare la soddisfazione degli utenti, con una gestione integrata delle revisioni in grado di rispondere rapidamente ai clienti. > > Conclusione: valutazione di **4.6/5** stelle assegnate da 13 utenti. Miglior punteggio per il parametro **Lo consiglieresti?**. ----- ## Panoramica ### Chi utilizza AppFollow? Piccole, medie e grandi imprese produttrici di applicazioni mobili e giochi, da quelle che hanno abbracciato la mobilità da tempo alle aziende tradizionali che hanno appena iniziato il proprio percorso verso questa modalità di comunicazione. ## Statistiche e valutazioni | Parametro | Valutazione | Dettaglio | | **Nel complesso** | **4.6/5** | 13 Recensioni | | Facilità d'uso | 4.6/5 | Sulla base delle recensioni complessive | | Assistenza clienti | 5.0/5 | Sulla base delle recensioni complessive | | Rapporto qualità-prezzo | 4.4/5 | Sulla base delle recensioni complessive | | Funzionalità | 4.3/5 | Sulla base delle recensioni complessive | | Percentuale di raccomandazione | 80% | (8/10 Lo consiglieresti?) | ## Informazioni sul fornitore - **Azienda**: AppFollow - **Area geografica**: Helsinki, Finlandia - **Anno di fondazione**: 2015 ## Contesto commerciale - **Prezzo di partenza**: 29,00 USD - **Modello tariffario**: (Versione gratuita disponibile) (Versione di prova gratuita (free trial)) - **Pubblico target**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Implementazione e piattaforme**: Cloud, SaaS, Web, Android (mobile), iPhone (mobile), iPad (mobile) - **Lingue supportate**: inglese - **Paesi disponibili**: Brasile, Finlandia, Germania, Stati Uniti ## Funzionalità - Analisi delle sensazioni - Coinvolgimento dei clienti - Condivisione sui social - Creazione di report/analisi - Dashboard - Gestione dei canali - Gestione dei feedback - Gestione dei sondaggi - Gestione delle comunicazioni - Gestione delle recensioni - Gestione di feedback negativi - Importazione/Esportazione di dati - Messaggistica via SMS - Monitoraggio del coinvolgimento - Monitoraggio della concorrenza - Monitoraggio delle Keyword - Monitoraggio delle conversioni - Monitoraggio delle revisioni - Monitoraggio lamentele - Monitoraggio/analisi dell'uso - Notifica di revisione - Rapporti ASO - Strumenti di ricerca per parole chiave - Third-Party Integrations ## Integrazioni (17 in totale) - Basecamp - Freshdesk - Front - Groove - Help Scout - Helpshift - Intercom - Kayako - Microsoft Teams - Salesforce Sales Cloud - Scout APM - Slack - Telegram - Trello - Twitter/X ... e altre 2 integrazioni ## Opzioni di supporto - Email/Help desk - FAQ/Forum - Knowledge Base - Assistenza telefonica - Assistenza diretta 24 ore su 24 - Chat ## Categoria - [Software di customer satisfaction](https://www.capterra.it/directory/30541/customer-satisfaction/software) ## Categorie correlate - [Software di customer satisfaction](https://www.capterra.it/directory/30541/customer-satisfaction/software) - [Software CRM per la gestione dell'engagement del cliente](https://www.capterra.it/directory/30906/customer-engagement/software) - [Software per il successo del cliente](https://www.capterra.it/directory/30961/customer-success/software) - [Software per mobile marketing](https://www.capterra.it/directory/31308/mobile-marketing/software) - [Piattaforme per recensioni](https://www.capterra.it/directory/31024/review-management/software) ## Alternative 1. [CleverTap](https://www.capterra.it/software/155737/clevertap) — 4.4/5 (59 reviews) 2. [Mixpanel](https://www.capterra.it/software/158740/mixpanel) — 4.5/5 (145 reviews) 3. [Pendo](https://www.capterra.it/software/151951/pendo-platform) — 4.5/5 (238 reviews) 4. [Notificare](https://www.capterra.it/software/160300/notificare) — 4.6/5 (27 reviews) 5. [Fullstory](https://www.capterra.it/software/153721/fullstory) — 4.6/5 (67 reviews) ## Recensioni ### "One of the friends of the mobile growth teams" — 3.0/5 > **Ali** | *2 settembre 2021* | Gestione formativa | Tasso di raccomandazione: 7.0/10 > > **Vantaggi**: Mobile growth teams know they need to use multiple app intelligence tools. Best tool to use for appfollow review management. It still has areas to improve on for core ASO features. I would like to see it with a more user friendly design. > > **Inconvenienti**: The UI is really tricky. Connecting your app from google play for analytics is not easy. > > We communicate with users faster with the appfollow reviews feature. We create ready-made messages and send them instantly. We develop features using their insights. Appfollow reviews feature is really cool. ----- ### "Good App Store tool" — 5.0/5 > **Charlie** | *20 novembre 2024* | Servizi finanziari | Tasso di raccomandazione: 8.0/10 > > **Vantaggi**: Really great way to track our App Store listing progress, reply to user reviews and track the performance of keywords and user searches. > > **Inconvenienti**: It was difficult to connect our Android app, and some of the filtering mechanisms aren't obvious how to use. ----- ### "Awesome free tool... Wouldn't pay for it though" — 4.0/5 > **Sam** | *2 maggio 2019* | Tempo libero, viaggi e turismo | Tasso di raccomandazione: 6.0/10 > > **Vantaggi**: We don't check AppFollow every day. With that said, it's important for us to get daily and weekly reports from AppFollow about our ASO performance. You can easily check which reports you would like, how often, and where to in a matter of seconds. Another key feature to AppFollow is their integrations. Being able to integrate AppFollow with Slack has been extremely helpful. With this integration, we are able to see reviews in real-time and respond to them right from Slack. One of AppFollow's core features is their keyword rankings. With both our Android and iOS app I'm able to view the keyword and position of our app for that keyword. I'm also able to toggle the dates and see the history positioning. Not only is this available for US app stores but global app stores. This is extremely helpful when A/B testing. > > **Inconvenienti**: I'm not sure if this is a feature or not, but it would be extremely helpful to be notified if one of our apps becomes featured in the app store. Essentially an alert to let us know to expect a ton of volume or a heads up not to send out a new build. Even with the paid plans, you don't get many keywords. We were on the Essential plan for a few months but began to realize that we weren't getting that many keywords, only 3x more than the free plan. We decided to look into higher volume keyword tools because of this restriction. > > AppFollow is used by our mobile app company evaluating our app store metadata and keyword positions in both the Android and iOS app stores. We also have AppFollow integrated with Slack therefore we are able to get real-time app reviews on our product. Currently, only our marketing department uses AppFollow ASO research and tests. AppFollow for us addresses our all our app store needs from benchmarking against competitors to viewing our rankings in international markets, and integrating with other business apps and sending email detailed reports. ----- ### "AppFollow best service to work with ASO" — 5.0/5 > **Anastasia** | *12 settembre 2023* | Relazioni pubbliche e comunicazioni | Tasso di raccomandazione: 10.0/10 > > **Vantaggi**: Hey there, as a mobile app developer, it's super important to stay connected with your users to keep your app growing and improving. That's where AppFollow comes in - it's been a total game-changer for me when it comes to keeping an eye on and responding to app reviews.AppFollow comes with cool ASO (App Store Optimization) tools, which help me work with keywords and check out what my competitors are up to. These tools have seriously boosted my apps' performance and made them stand out in the crowded app world.AppFollow makes it really easy to keep track of what people are saying about your app. The app's interface is super user-friendly, and it's made checking out customer feedback a breeze. It's like getting a sneak peek into what users really think about my apps.All in all, AppFollow has become my go-to tool for managing reviews and fine-tuning my apps to make them even better. If you're a fellow app developer, I totally recommend giving it a shot - it's been a game-changer for me\! > > **Inconvenienti**: A little demo version, but otherwise stable work ----- ### "Highly recommend to track all your apps in one place" — 5.0/5 > **Utente Verificato** | *23 giugno 2021* | Esternalizzazione/Delocalizzazione | Tasso di raccomandazione: 9.0/10 > > **Vantaggi**: I love how easy you can find all the information in this platform. Its good for beginners as also for experts. > > **Inconvenienti**: Its expensive and not all the developers can afford to pay it monthly > > Overall this is really helpful for my business and nothing to regret about this purchase monthly ----- Pagina: 1/2\ Avanti: [Pagina successiva](https://www.capterra.it/software/181039/appfollow?page=2) ## Link - [Visualizza su Capterra](https://www.capterra.it/software/181039/appfollow) ## Questa pagina è disponibile nelle seguenti lingue | Lingua | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Dati strutturati