Informazioni su Guardhouse

Soluzione di sicurezza semplificata, creata per le aziende della sicurezza con gestione della forza lavoro end-to-end.

Ulteriori informazioni su Guardhouse

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Valutazioni di Guardhouse

Punteggio medio

Facilità d'uso
5,0
Servizio clienti
5,0
Caratteristiche
4,9
Rapporto qualità-prezzo
4,7

Lo consiglieresti?

10/10

Guardhouse ha una valutazione complessiva di 5 stelle su 5, calcolata sulla base di 7 recensioni degli utenti di Capterra.

Filtra le recensioni (7)

Valutazione del prodotto

Valutazione del prodotto

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Utilizzo

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Hai già usato Guardhouse?

Condividi la tua esperienza con altri acquirenti.

Filtra le recensioni (7)

Utente Verificato
Compliance Manager (Australia)
Utente LinkedIn Verificato
Sicrezza e indagini, 201-500 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Highly Recommend

5,0 11 mesi fa

Commenti: I enjoy using Guardhouse and working with the GH Team.

Aspetti positivi:

Given my role using Guardhouse, I particularly like the reports on offer and the skill matching feature, it ensures compliance across all our sites. The support from the GH team is also wonderful, they accept feedback and turn around time of any requests/questions is fast and helpful.

Aspetti negativi:

As with most applications these days, it is online, so if there is internet issues, it can be hard to access, but that is in no way a fault of Guardhouse.

Belinda
Administration Officer (Australia)
Sicrezza e indagini, 11-50 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Great System and works well with the Security Industry

5,0 9 mesi fa

Commenti: Generally really good, we have our first and main contact on speed dial and he is always happy to help and answer any queries.

Aspetti positivi:

Integration into our business was smooth, we had and still have ongoing support from the team who are happy and capable to assist with any issues or changes we desire. The system is easy to use and allows us to manage the team effectively from within.

Aspetti negativi:

Personally I would like to view the rosters over a two week period rather than week view only. If I was able to ask for one thing it would be a two week view.

Jerry-lee
General Manager (Australia)
Sicrezza e indagini, 11-50 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Fantastic Guard Management Product / Fantastic Support Service

5,0 11 mesi fa

Commenti: I have had no problems with Guardhouse yet.
Every question or obstacle I have come across so far has been resolved by the support of Guardhouse staff.
They are patient, understanding and are prepared to spend time making sure you are comfortable with the system and making the most of all the features the system has to offer.
I am a very happy customer.

Aspetti positivi:

The software is fantastic for scheduling staff, messaging staff and for the guard staff to have visibility on the jobs. Easy to forward plan, weeks or months in advance. Easy to swap staff or shifts. Easy to use on mobile devices for both guards and management staff. Backed by unbelievable support and specially tailored assistance to the individual business.

Aspetti negativi:

Suggestions: 1. If the guard rostered to a shift could see who is on directly before and after him on that site / shift. Making handovers and no shows easier to track down. 2. If all guards could see who is rostered to the same shift, without having to be the nominated supervisor. 3. The ability for guards to be able to load a copy of any certificates or licences directly to their profile, so they can be produced to the client immediately on site, then the ability to email that certificate directly from Guardhouse to client. (Same from Management overview function. 4. The ability for Management to sign guards in or out from a mobile device to a shift. (In case guard is in a mobile dead zone)

Mathew
CEO (Australia)
Sicrezza e indagini, 501-1.000 dipendenti
Ha utilizzato il software per: Più di 1 anno
Fonte della recensione

Guardhouse, a breath or fresh air

5,0 11 mesi fa

Commenti: Real-time compliance management coupled with GPS location based timesheets solve numerous problems before they occur.

Aspetti positivi:

Guardhouse brings workforce management and operational compliance together in a synergy that delivers operational efficiency across your enterprise.

Aspetti negativi:

There is very little not to like about this system.

Tori
Business Administration Co-ordinator (Australia)
Sicrezza e indagini, 2-10 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Guardhouse streamlined our operational processes

5,0 10 mesi fa

Commenti: We have been working closely with guardhouse for over two years, and this partnership has saved us hours of weekly manual data entry when rostering guards and managing compliance. Everyone I have worked with from Guardhouse has been friendly, informative and professional. I always know I can pick up the phone and give them a call if I have any questions or need help trying to perform a change. The team at Guardhouse are always happy to listen to suggestions for new features, and are always looking at ways to further streamline the way businesses roster security. I highly recommend Guardhouse, and couldn't imagine using any other system.

Aspetti positivi:

Guardhouse has many amazing functions. It has helped us to not only efficiently roster security operatives, but ensure they are always compliant, thanks to the live license checks through SLED. The system will show us if a guards license has been cancelled in real time. The skill matching feature also gives us the confidence to know that any guard that is rostered, is compliant and meets the requirements of our client.

Aspetti negativi:

As with many systems, there can be the occasional glitch or bug. In saying this, whenever there are any technical issues, or glitches with the system, the team at Guardhouse are always very helpful in resolving the issue as soon as possible.

Nicholas
Ops Manager (Australia)
Sicrezza e indagini, 201-500 dipendenti
Ha utilizzato il software per: Più di 2 anni
Fonte della recensione

Long Term Partnership

5,0 11 mesi fa

Commenti: We are build a long term relationship with the team at Guardhouse and have loved working with them closely. They are always innovating and updating based on customer based feedback. Cant wait to see the continued improvements to the system.

Aspetti positivi:

Guardhouse has changed the way that we run our business. From compliance to operations to payroll & invoicing, it covers all aspects. We used to run a very manual process which was very time consuming. Now we can grow our business without additional headcount.

Aspetti negativi:

There are little tidy ups along the way on certain that we would like to see improved. However, we know they are currently building core functionality and big features and will come back to these improvements.

Chris
Managing Director (Australia)
Sicrezza e indagini, 201-500 dipendenti
Ha utilizzato il software per: 6-12 mesi
Fonte della recensione

The best security personnel management software on the market

5,0 11 mesi fa

Commenti: Guardhouse has provided us with transparency on a number of aspects associated with our people management, along with the ability to deliver a better service offering to our clients.

Aspetti positivi:

The ease of use for administration and users of Guardhouse is wonderful, and the customer service and support is second to none.

Aspetti negativi:

There are features that would add further benefits to our operation that Guardhouse does not possess, however they are so active in their development that anything we'd like improved has either been provided or is on the way.